wifi worked fine

good location, next to the highway, quiet, the pool, the breakfast was great and the chef was very friendly and

perfect breakfast, and the service was fantastic.

included breakfast in the hotel restaurant wasn't very good

also, the breakfast and food (lunch and dinner) were outstanding

full kitchen was really nice

nice breakfast

toilet looked exposed to the parking area

beautiful grounds, very nice and helpful staff, very clean room, easy parking.

breakfast was also top notch and sitting on the outside patio of the restaurant for breakfast was a

water in pool was not heated.

included breakfast was a pleasant surprise

the wifi was consistent

wish we could have used the pool, but the weather didn't permit

24hr parking lot security

excellent coffee and breakfast. kids would love the pool

the pool is a delight for both children and adults

pool needed cleaning and the driveway up to the hotel is very steep with a deep curb that was

the breakfast was perfect, the host had great info and i loved the room and view

excellent coffee and breakfast. kids would love the pool

spa not working. pool not clean.

too slow, some of us had already finish the breakfast and others still waiting

wifi rather slow

the food and staff are good as well, especially alison behind the bar and serving food

view of the lake for breakfast, staff super friendly and delicious food

breakfast buffet was amazing

had a facial and kids in the pool outside were loud disturbing me

we loved the hiking, thermal pools, spa, zip lining and tubing

the coffee at breakfast was lukewarm. they did not keep it in a thermos.

although the breakfast (included in the price) was decent (especially fresh local fruit), the rest of the food

elegant rooms carved into the volcanic rock, natural wood accents, miles of trails, amazing pools/spa elements

personal thermal plunge pool outside room was a relaxing touch

comfy beds, nice shower, kitchen stocked with useful essentials

staff, a lot of facilities and spa procedures are included in stay

shower needs to be worked on, very few water. also kitchen water is poor.

they have free parking and an extra service for laundry that was very useful

love the gardens! good wifi and love positive affirmations all around

my kids loved exploring the garden which was relaxing for me because they had something to do that

breakfast was homemade, with different options to choose from

very friendly staff, nice rooms, good breakfast

i thought the cost for laundry was a little high at $5 per kilo.

everything including booking activities, transport, recommending great places to eat and even laundry

the breakfast was good, and the host was super nice and helpful

breakfast was delicious, the owner made me a different meal every morning

and the included breakfast was really good

friendly helpful staff. breakfast was good. hot shower. etc.

in a nice quiet area only a short walk away from the city center, parking available, good breakfast selection

room,good breakfast, most friendly and helpful staff, nice bathrom a d shower, good location, parking, a d

breakfast was wonderful

landscaping and breakfast

laundry service was available for a very reasonable fee, which meant we were able to get clean

shower, great breakfast choices, awesome help with tour booking and shuttle services, overnight laundry service

staff were incredibly friendly and helpful with booking tours, leaving luggage, laundry

their laundry service was fast and affordable as well

easy laundry service

jose did some laundry for us overnight which was appreciated

ease of parking. friendly staff. good breakfast. proximity to santa elena (5-10min walk).

hotel is great - we are so glad we stayed here - the staff were lovely - hospitality is amazing, breakfast was

staff were extremely helpful, rooms very clean and a great breakfast

cozy location, staff was very helpful with booking tours, great breakfast, overall lovely stay

the rooms are distant and uphill from the parking.

the breakfast was satisfying and quick

pet friendly, super amigables

the first breakfast was too light jaja but the second one made it up !

only complaint was that the wifi was not working in our room the first day of our stay

other then that: beautiful location, easy day trip handling, expensive laundry, food outside the compound

the laundry service was good and efficient but a little on the expensive side

and to top it all off, the laundry is extremely expensive (example: 1 sock = $1, 1 sweatshirt = $6, 1 tshirt

wish we could of stayed longer it was fantastic but we had to travel west to the surf with the kids next time

the breakfast was good and the room was clean

basic breakfast

poor wifi

the wifi at the first hotel didn't work so they sent me to the second hotel where it worked.

parking is devided over four different levels with different road entries

were so kind, the tour activities were great, the lodge itself and the views were beautiful, the breakfast was

personalized services (5/5): marta's assistance with laundry services at a nominal fee showcases the hotel's

since we traveled in la fortuna before coming here they also helped with quick laundry, dried and folded for

owners - they allowed for a late check-in in the middle of the night after my flight, very quick laundry service

breakfast is a bit poor

great breakfast and small grocery store close by

they took care of our laundry and helped book all our activities

offered a laundry service which was great

we used laundry service, which was very good and compared to other places relatively cheap

the breakfast was the best

the breakfast was wonderful each day

wifi is really bad, no connection, the laundry is very expensive

including a swimming pool, tennis court, two restaurants, fitness center, mini soccer field for kids, a small

lovely restaurant, pool and really helpful staff

our kids really enjoyed the pool

although there is a heated pool, there is no jacuzzi.

owner how walks around all day was not following covid protocol. not even in the kitchen.

i think the bar - which has a stunning location - should offer happy hour prices for drinks to draw

wifi can be better. rooms are dated.

the room, bedsheets, and towels were clean, and there is safe parking on the property

breakfast not buffet style anymore.

free parking

the breakfast was delicious too

the wifi was fast and they offered a large beautiful breakfast every morning, which was included in the

the breakfast is also amazing but the best is the host alexis

parking was tight, and mattresses need to be modernized - although still comfortable

beer garden on site, juice bar and yoga it was perfect

the quality of the food from the kitchen is a little inconsistent day to day; some day it's great and other

due to covid, their on-site brewery and bar were closed, but hey

many stairs to get to room, no pool

had closed for the night but they were able to pull an amazing meal for us although the kitchen was closed

staff was wonderful they just need to buy some electric heaters and change there laundry soap!

hotel was not full) & the laundry was way overpriced

the perfumed laundry soap and no heaters

wifi could be a little stronger but it was good enough for m to participate in a zoom - with only a

amazing views but no where outside to eat or enjoy an evening drink from the bar (plenty of places to sit in

good bar for in the evenings

staff we're really friendly and helpful and the air conditioning in the bar was very welcome

i forgot to mention secure parking in the shade

comfortable, helpful staff, great pool which was lovely on a hot day

property is modern clean with free secure parking and lovely staff