not much privacy in outdoor pool

elegant rooms carved into the volcanic rock, natural wood accents, miles of trails, amazing pools/spa elements

staff, a lot of facilities and spa procedures are included in stay

like breakfast aren't nearby, however you have a fully equipped kitchen space, so come prepared

the view, the river and the pool area

the drink prices at the bar could be reduced a little bit - average was $12-$16 per cocktail which is a bit

pool, beautiful and simple room decorations/architecture, outdoor shower and jungle views

the staff was extremely friendly, the location was magical, and the food was amazing (we had breakfast and

breakfast was great

swimming pools are opened 24 hours, they ve even installed lights in one of the river pool

small leak from toilet in ensuite laundry service was expensive compared to other places during same trip in

wasn t there long enough for laundry service

very nice restaurant and good breakfast

but the staff was amazing and understood no charge and got an extra towel to enjoy the pool after our long day

by security every time we left the property - wanted to know where we were going - parking gestapo were quite

the breakfast was far more than we expected

breakfast was also top notch and sitting on the outside patio of the restaurant for breakfast was a

has a nice pool and kids we're loved enjoying swimming in

been good to have help taking our bags to our rooms which were quite far away ( and we have 3 kids also) also

lots of space, greta for kids to play to run around and see animals

sink was small so we had to fill our water bottle in the laundry room sink because we couldnt find any other

we were given a handicap room across from the laundry facilities which didn't make a lot of sense to us as the

they also could give us laundry service for extra request

mom did laundry for free

sure why but the wifi is not usable

to address all our needs as a helpful friend - helping us with the dinner take out, doing laundry for us, checking

owner lets you use all the facilities, kitchen laundry garden, as at your home

laundry available at a reasonable charge

we asked about laundry service and they said they would be happy to do it

good wifi

cheap next day laundry

thank you so much - el mirador and the spa were the best

the pool is lovely and natural without chlorine

for a nature tour with a hanging bridge tour, horseback riding, zip lining, a cultural tour and a spa experience

i was told it was being worked on and i was really looking forward to enjoying some drinks at the pool

they even had laundry service available

there is super market and a covid test center, good breakfast and a big pool to refresh, private parking

to only 2 hours (from 7 to 9) and as we arrived at 9:15 they sent us back hungry even my poor kids

a loud bar across the street, pool was closed during ourbstay

clean, comfortable room great wifi good gym (needs air con though) pool is good breakfast is alright walmart

mind the river is very shallow during the dry season so it's perfect for first-timers and young kids

well located to visit the national park. food was great! pool isn t new but the kids loved it.

the location with river, hot springs, and pool and restaurants was great

many beautiful birds to be seen and lovely river with thermal pool

the large pool with the swim-up bar is surely a favourite with tourists but i particularly liked the hot springs

the wifi was only available in reception and restaurant and not the room

room service definitely to experience and over priced

remember to tip the breakfast staff

the italian girl of reception and axel of the breakfast were incredibly friendly and nice to our kids

lack of bars and restaurants on the property

rooms aren't soundproofed and noise from bar can be heard

pool unclean

breakfast was great and even though it was close to the highway we could not hear any noise

the parking area also seemed very secure

parking is easy to access, but there's no roof ud83dude48

we were given a flight of beers to try which was fun and enjoyed playing pool

breakfast is simple (toasts, cereal and fruit) for the price of the hotel

employee at the bar was extra nice

nice pool, grounds, view of lake arenal and the bird watching

we had delicious dinner and breakfast

hot springs were great as was the daily breakfast

my kids were so excited after seeing the pictures and so disappointed seeing the reality

clean, spacious accommodations

the wifi was spotty

i went with my husband and our 2 kids (2

super super friendly personal. nice breakfast to choose. great showers and beds.

the pool is a delight for both children and adults

the breakfast is great the town is so nice quiet. the owner his wife are so nice

breakfast is homemade and very good

excellent coffee and breakfast. kids would love the pool

there was secure parking

kids shared a bunk bed

me something to eat real nice of them since everything else closes at 9 , also loved the food , parking is fine

breakfast is

wish we could have used the pool, but the weather didn't permit

reasonably priced laundry machines

near the airport, it had food in the lobby, also entertainment and a fitness center ad well ad laundry on site

my friend got charged $80 for a load of laundry

pool was very clean, breakfast was good for the price, nice that laundry room was available for use

having coin-operated laundry facilities was an added bonus; definitely useful for our onward plans