was unable to access the laundry room with my key

i had to switch rooms bc my first room was directly above the laundry room

the kids loved the pool

breakfast selection was amazing

staff was very courteous and professional. rooms were nice and clean. good wifi.

the laundry staff were extremely loud early in the morning and i had to ask them go please be quiet

disappointed there wasn t a laundry room for guest. also, floor in room dirty.

updated room. clean. good breakfast. nice pool. great location.

the pool could have been a little more cleaner

a baseball tournament and were looking for a hotel close to the field with a good breakfast and a pool for the

daughter and i stayed for a soccer tournament/showcase, and really appreciated the laundry facilities after a

have a laundry service

adults should get to stay in pool and hot tub till midnight and kids be out by

the breakfast was great and there was a variety of fruits and other food to choose from

(would have possibly used the hot tub but it was packed with kids when we walked by

took the kids to the cincinnati area for a little weekend getaway

really the floor was messed up me and my kids were scared to walk through our room because the floor was not

kids were disappointed

very clean. great pool area. super nice staff

and gym were closed without notifying us

hallways full of dirty laundry

the staff was friendly. our room was clean and the pool was awesome.

when i searched to book this trip i looked for a king suite with a spa tub in the room and was shown this place

spa tub was gross and also had alot of black hair in

the breakfast lady does a wonderful job

are vegan and although their restaurant didn't have many options, the service staff and kitchen team were all

your hotel is an absolute gem. easy access to cincy, restaurants. walkable, pet friendly.

mini bar was fun (large bottles of

we were provided a free shuttle to the game

great hotel, would be great to have a gym for business guests

breakfast was fantastic so fresh and the guys changed out anything that had sat there too long and

the kitchen was very useful

my kids enjoyed going up to the roof top bar and looking around the city

breakfast was good and the kitchen staff did well restocking the buffet as needed

the fitness room offered lora of materials, the breakfast tasted fresh, and the hotel was clean.

breakfast option

in lobby-husband watching masters on the big screen, i got wine from the bar, our teenage kids hanging out in

but the kids had to problem with any of it

it was a 4 minute drive from the hotel to the casino

lovely, the rooms were big, clean & beautiful, the entrance and out back were fun and gave the kids great play

was ok ,the key card for room laundry and the pool witch what most enjoy for 2 of the days no one could get in

the hotel was great , but the kids were upset the pool was out of order.

the location near so many restaurants, things to do, and the breakfast bar

problem i had with the hotel is it there clock was set 1 hour ahead of time, and i got down for breakfast at 5

ample parking

we were across from the laundry and right next door to the exercise room

i could say the parking is tight but really no cons to this property

parking. the lot was very full.

breakfast was a bit lacking in variety

breakfast was not good enough, no bread/toast served. only bagels

also nice that you provide complimentary guest laundry services and an awesome omelet as well

fact that during our entire stay, we had no room service, and the soap dispenser fell off the wall

wifi in the room was a plus

the room was nice, the bed was pretty good. the breakfast selection was phenomenal.

but, if you are going to take away the pool, the gym, the snacks and the made to order breakfast

the bar was fantastic

we paid $3 per cup of coffee at the bar after finishing the complimentary one in the room.

great location and kids enjoyed indoor pool.

great location and kids enjoyed indoor pool.

we also had a kitchen employee move right in front of us as we were trying to get the last of the coffee --

things open around the city but breakfast bar not open and have to buy a coffee paid our own pocket

were able to ask for late check out without incurring a fee.

kids playing football in hallway doors slamming

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

hotel was clean. beds were comfortable. liked that we had joining rooms for the kids.

cleanliness, easy access, pool, workout room, self laundry , loved the shower !

plus free parking was great

paid for breakfast, should have went to waffle house or mcdonald s they are both located across the street

didnt get any room service or housekeeping the whole entire stay asked for extra towels didnt get them i was

gentleman that was there friday was extremely helpful with us taking our granddaughter into the pool offering

the room didn t have trash bags in the cans or extra bags for dirty laundry.

the gym was great, everything was clean

breakfast was very good but cost extra.

the location, the bar in the lobby and the gym were great.

breakfast is ot included and didn't realize until we got a 63$ bill throw in 45$ to park added to

some of the other guests were a little loud in a nearby room- perhaps they had the door open, and kids were

there is only one ev charger

pool and pool area was smaller than the picture indicated.

bed was extremely comfortable breakfast was delicious very quiet & clean free parking

staff was great to accommodate my kids to get to use the pool.

parking lot could have been bigger

it would be nice if they offered room service, at least for breakfast.

it wasn't clear immediately where the parking lot for the hotel was

rooms with fridge, hidden tv, fireplace, and great shower

also has a gas fireplace

laundry room is small, only one washer and dryer.

was disappointed that there was no grab bag breakfast available daily.

was amazing and we only stayed one night but from the valet and front desk to the bartender and breakfast staff

the rooms have a suite and full kitchen

the bar and restaurant had amazing food and super friendly and accommodating staff

nice bar and restaurant

we had so much room and enjoyed our in room bar area

the restaurant and room service wasn't available (pandemic)

covid has the restaurant and bar closed, so we improvised with byob and ordered takeout.

wifi was solid

in the bath room other than 1 bar of cheap soap, not even a liner in the waste basket, no bag for laundry

the only thing i thought was weird was that there was a big black trash bag of laundry outside our room the

were strained, general maintenance issues needed tending to, common areas were filthy, guest laundry not in good

had to ask for house keeping no laundry facilities

nice gym & pool area

pool is actually located in a gym, and closed early

no hot water and wifi was rubbish

opted for the bigger room as we had 3 adults and 2 small kids

no food my kids would of wanted

wifi wasnt the greatest either, it kept skipping every few minutes

the pool was very small but entertained the kids for a short time.

pool warm enough to swim

valet was subpar. young kids sitting on their phones not waiting on guests.

front desk and room service was very polite and attentive

small shallow pool. kids were not impressed.

expected the hotel to have laundry service

bathroom was gorgeous, beds were comfy and my kids loved seeing the art

good for families with kids, alot of inappropriate nude arts and magazines

slow wifi outdated fitness center

some staff were amazing (room service delivery) but some were lacking and disinterested (front desk and bar)

we did get a fan from laundry

there was no laundry bag

guest services to come to the room several times and no one showed up saturday the kids above us running all

i love the room it was big and my kids definitely enjoyed the space.

bed was too small. no gym. no restaurant

depressing, floors with the laundry were trashed and almost scary

was good, and it did have laundry somewhere within the building

made breakfast a joy

also couldn't get wifi to work

no water (complimentary or to buy) - had to pay for wifi even though it said it was free - not many channels on

the wifi was not working very well but the weather was very rainy

wifi did not work

having complimentary wifi was a must for us

the wifi was not actually free like advertised on the website

our favorite staff member was the gentleman working at the social hour and breakfast

very. lean and comfortable. laundry was a bonus.

there was no rail or bar to hold on to

kitchen sink was dirty, but it was easily remedied

we were able to have early check in no questions asked

it was a busy weekend and the hotel bar was not open

the price at the laundry very

my kids did not get to get in

nice staff, clean rooms unique way rooms are set up, pool was great

location, personnel, big room, comfortable, very clean, very good breakfast.

the shower was away from the toilet so my husband could shower while the kids were able to still use the bathroom

overly scented softener used in laundry

wish the bar had been open

limited items for breakfast

i have never experienced a bed and breakfast. this was a great first time experience.

the staff was very friendly and the chef was great to create an awesome breakfast including made to order eggs

it had a nice gym, pool, decent breakfast

clean. parking. front desk person pleasant.

i loved that it had a parking lot and not a parking garage

didn't like that the pool wasn't open all hours, there was a piece of metal stuck in the one outlet that i had

great beds - very clean- standard hi express breakfast- good location- easy parking

they don't have the laundry

gym was very nice although i could not figure out how to adjust the height of the peloton bike

the food at the restaurant and room service, not very good.

did not seem to have a lot of parking for overnight guests.

loved the aesthetic and the cleanliness of the hotel. great bar as well!

we spent a lot of time in the pool, which was great, and used the laundry as well

wish it had an outside pool.

very good breakfast, nice outdoor area with some games

pet friendly

the coffee was burnt, there was very little for food, no drinks for kids

the breakfast and coffee snack bar was a nice feature and the gentleman working it was very nice

my kids would have preferred it to be deeper

pool a little small but fun. wifi didn't work well in our room.

pool a little small but fun. wifi didn't work well in our room.

but the downside was the pool was too cold

room carpet was sticky. housekeeping was every other day. the washer to do laundry was broken.

i couldn t believe how nice the kitchen staff was, and how good the vegitarian options were

the lighting, customer service, pool and gym area, parking, lounge and our room

it said you could order room service which you could not

there was a charge for wifi

bathroom laundry items (towels, cloths, etc

no complaints except parking but there is an overflow lot across the road.

parking was very easy and there are tons of dining and shopping options in the area

room was a suite, with a kitchenette, a little sitting area, a very comfortable bed and a sink area separated

the breakfast, gym, and pool were great!

the kitchen and that i was about to cook instead of going to a restaurant everyday.

easy access, very clean, complimentary breakfast.

didn't have the complimentary breakfast so can't comment on that

the breakfast.

limited breakfast

quickly breakfast was replenished with the amount of guests eating

parking was a little tight as the place was booked

breakfast, ready made very dry scrambled eggs, ev chargers only catering tesla

could work on a better breakfast for the price of the stay other then that every thing else was great

i also wish laundry was available

no laundry facilities and breakfast area is small. the beds weren t very comfortable.

didn't have change for the laundry machine

parking was safe and well illuminated

breakfast was really good

laundry facilities available ($2 per machine), rooms are pretty clean, everything is quite new.

good laundry unit

it was clean and had a great breakfast included. next to a target and the cincinnati zoo.

30in the morning, the desk reception were very nice, i did not see the gym, nice clean hotel was very impressed

the lady who ran the breakfast was so helpful and friendly, really enjoyed her

wifi was free and worked well

i didn t use fitness room but i used the pool

liked the friendly staff, clean rooms, and breakfast was great

breakfast was delicious

bed was comfortable. breakfast was good. location excellent for our purpose.

the fitness room and the laundry room

there was a little girl meandering around in the kitchen

it is obvious it is a pet friendly hotel. need better circulation in the halls.

as kid friendly, while the kids love all the fun details as much as we do, there are a lot of party aged kids

the bar was open on sundays and there was a microwave that every floor or somewhere in the hotel you

good free wifi

the rooftop bar has a fun vibe with wonderful bartenders

the roof top bar / lounge is very nice and relaxing , the bartenders were wonderful and very welcoming

had a gorgeous rooftop bar with some great music and hospitable bar staff

kitchen was down for breakfast

very helpful staff. inexpensive nearby restaurants. onsite laundry facilities.

laundry facility on-site was awesome

laundry machines could use a little clean up

just a tad noisy with the kids next door.

was the most comfortable bed i think i've ever slept in, the pool area was cute and clean, the spa shower was

no fridge, no microwave in room, laundry was 1 machine for the whole facility&

the staff was awesome and it was clean and breakfast.

very clean, friendly staff convenient location, free parking.

the morning breakfast was great !!

plenty of parking. semi-truck accessible. nice variety for breakfast.

friendly employees, clean room, good breakfast.

staff at the breakfast was great

we used the ev charger, which was one of the reasons we chose this place

the breakfast was great and the pool also was great as a family of 4

parking, fitness, breakfast was excellent

front desk says can't make change for laundry

the gym was great. the laundry was great. the customer service was awesome.

parking lot is a bit congested

clean towels, no room service, no working remotes, no breakfast, no working hot tub, no access to gym equipment

extremely clean & helpful. breakfast was very nice!

like the updates, more modern rooms, pool, laundry and exercise space

facilities laundry pool etc are in the same building and the facility is clean enough for a person with

i wasn't concerned about my car being broken into, the outside along with the inside lobby, laundry room,

loved the laundry service even though a little pricey

the pool was closed, yes we wanted to let the kids have time with cousins in the pool and the laundry was closed

we loved how clean it was, how friendly the staff was! the pool was also heated!

room service was perfect and the attendants were kind and accommodating for all our needs and

the wifi needs to be better

minimal parking

didn't offer room service or meals during the weekend, only a breakfast up front in the lobby

thing i don't like is laundry room needs new washer and dryers also upgrade shampoo lotion conditioner to all

breakfast buffet was limited and only went until 9am. also the pool was freezing.

room,curtains,carpet,lampshade, refridgerator pool had oily layer on top of water so didn't

i wasn't expecting a kitchen. pleasant surprise.

breakfast was fresh and different each morning

had just been one instance that could not be helped but the fire in the laundry room late at night, on thursday

the price of the hotel and the laundry room.

laundry room needs updated and wi-fi little weak but all luther the ga easily over satisfied me

the staffs searched through the laundry, found it and returned

laundry on sight only a dollar wash and a dollar to dry very friendly staff

everything was awesome! breakfast was great. pool was perfect

the swimming pool was closed! but due to the pandemic.

driving through the parking lot to get to the hotel, there were a lot of bumps/potholes.

meeting her , we were there due to brother being sick in the hospital and on comfort care and kids couldn t

being charged a pet fee for an 8 week old puppy. that was in a carrier except when being walked

first of arrived and there was dirty laundry baskets and take out food all in the parking lots

they do have vending machines that work, ice, and a laundry area

pool closed no stopper for tub for kids to take a bath

it was quiet except for the 5 cops in the parking lot

no breakfast was offered