the outdoor maintenance guy offered to help with luggage, lady hauling laundry stopped to ask if we enjoyed

was very clean the staff was friendly altogether i like the place pool was clean breakfast was pretty decent

the parking lot is kind of a mess

my wife fell in parking lot! , because snow was not plowed, and sidewalk was not shoveled.

very very clean, super friendly staff, great breakfast

easy access to room and laundry facilities

pillows sucked made my neck hurt and did not see anything for hot breakfast

was really happy to have french toast at breakfast

here was top notch: the staff, room, breakfast, wifi, pool

the wifi was horrible and not functioning. it made completing my work impossible.

there were vending machines and laundry

also, we shared this wait w/ the laundry staff because we were in their space

breakfast

the grandbabies loved the pool area and the free breakfast

signs were up but apparently not many parents teach their kids to read or follow rules

i really liked taylor she was a great help and the laundry room was very clean

enjoyed the gym, enjoyed the laundry was free! nice room but fridge went out a lot.

breakfast was great, rooms even better

rooms, full kitchen comes in handy when traveling with a family

the staff was outstanding ! my shuttle was excellent!

laundry

breakfast was pretty standard. more options for kids would be nice!

everything but breakfast.

fitness center was very nicely equipped

breakfast selections were limited

the pool water was warm the hot tub was hot

( 1 hour ) the pool was wonderful

parking was good and the hotel is located very close by other restaurants and stores

the room was large and comfortable. very clean. the breakfast was one if the better

fitness room

stayed during the middle of the week and by 8am each morning the breakfast was slim pickings, and the coffee

pool to small

this place was spotless and the staff was awesome, the gym is also great.

food prepared to go around for the large number of people staying and seating was limited for breakfast dining

great breakfast in the morning

froze my sodas (no freezer door), guest laundry dryer was inop and not marked

the bar closed too early -11pm

close to the airport. they have a shuttle service. room was very clean.

they never said anything got my kids ready to go and found a note on the door to the pool

it s close proximity to the airport and the free shuttle service.

laundry facilities were out of order and our keys stopped working several times

beds were hard, the water was barely warm, found a drug needle on the ground in laundry room, breakfast was

loved the complimentary laundry facilities

that are worn down, laundry room had ceiling caving in and leaking, dog poop left for days on stairs, dirty

places that should have been kept up on frequently like the pool and fitness center and laundry were lacking a

self laundry free of charge.

also, they couldn t make change at the desk or have a quarters machine for the laundry

they didn't have a change machine nor did they carry change for laundry or vending

typical hotel hot breakfast but it was good, pool, laundry, typical size rooms, hot coffee in the lobby

the noise from the laundry room next to our room (219).

kids would like pancakes and bacon on the buffet

the drinks at the bar were very expensive!

the waffles were my kids fave

breakfast wasn t available this time due to covid but normally it s great, also

besides the airport shuttle was great

pool was so heavily chlorinated kids were coughing my eyes were burning never experienced this at a

there was a nice pool but i did not use it

nothing. it was all good. even breakfast was great!

i enjoyed the friendly staff and my kids enjoyed the pool

better option for breakfast

dirty out dated old no change machine for laundry was charged 2x

no laundry facilities for guests. no ice. no breakfast, even to go options would have been nice.

called after i booked the room about the shuttle, they said the would pick me up the shuttle runs that late

i needed a shuttle to the airport very early(5:30am) outside of the free shuttle hours, and they were quick to

a little facelift work (veneer along bottom of doors chipped, stain on rug and curtain, carpet trim loose near

staff laundry was evidently down, so rooms were not cleaned when we arrived at 8:30pm

we also attempted to use your laundry area, but the dryer stole about $5 in quarters and we gave up at that

fireplace worked once but then wouldn't turn on again

00 nonrefundable fee will be charged for having a pet

didn't bring fresh towels were we requested, didn't change the garbage that was full in the kitchen and the

swimming pool also the bed and just the environment period i love this hotel

the kids loved the pool but the hot tub was out of order

it was ok breakfast was not great the fitness room was missing lots of weights

clean room, friendly staff, clean indoor facilities, comfortable bed, wifi was good and location was off main

didn t like that there where kids wondering around unsupervised in the hall way when i was on my way to

air-conditioned at all, every hand sanitizer dispenser we found on the property, including in the gym, was

good exercise room when it wasn't overrun with unsupervised kids.

the location, the parking, the building layout ...

the bar wasn't open an the front desk girl didnt seem to happy an i asked for glasses she brought me

gym equipment

extra room was great; very clean; nice laundry facilities

the pool and laundry room were closed due to renovations.

the pool and laundry room were closed due to renovations.

it wasn't expensive and had a full kitchen in it! extremely nice!

my room has small kitchen which we really loved it and breakfast was awesome !

on towels and we had to wait till the following day to get clean towels since they were behind on laundry

didn't have change to use laundry

laundry

laundry facility didn't work except washer

laundry takes only quarters but no change machine on site and front desk does not make change

laundry room can possibly be updated to take credit cards instead of quarters.

kick back, breakfast, laundry and staff.

would have been perfect had it not been new years eve and really crowded with families (kids)

was told when i reserved that my pet deposit was refundable provided my dog did no damage (i have email to prove

- location - breakfast & dinner - free parking - business center - hot tub & pool

awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the kids loved

friendly staff, easy check in process. good breakfast.

sweet staff, awesome staff in breakfast for working her butt off to make sure everything stayed stocked up the

friendly staff, nice pool, and a decent selection for breakfast

everyone enjoyed the breakfast area

no laundry

the second room blinds were broken and it was next to the ice machine and laundry so you could hear everything

online didn t match due to changeover - expected to die a load of laundry and couldn t

no restaurant / bar no breakfast

handicap parking

that it was free laundry.

location, room size, gym and laundry access, comfortable

kitchenette free laundry staffing specially the gm

luv that kitchen and free laundry

being able to do laundry for free unfortunately only one dryer worked.

there's a laundry facility on st as well as a pool and spa

jenna was amazing and hooked us up with an early check in

breakfast was especially good tasting. lobby decor was gorgeous. parking was tight but workable.

there is even a sports bar across the parking lot

there's a laundry facility on st as well as a pool and spa

in addition our room must have backed up to the laundry or the elevator and there was a slight vibration through

the kitchenette with cookware was a huge plus

how quite it was in the room. the pool was a great size for the kids as well.

hotel with kitchenettes and full sized refrigerators

cold breakfast

very clean and up to date! the breakfast we great as well.

ckean friendly and great location. love the outside pool

pool wasn't ready yet, or hot tub. already june.

parking lot has been fixed since last time staying there

everything was neat/clean & had a fully stocked kitchen which was great for early morning coffee and late night

some, and i had to go down to the front desk myself and wait for the receptionist to go to the laundry to fetch

the cleanliness and the breakfast was awesome. the staff was also very friendly

only thing we were disappointed with was how cold the pool was

modern, comfortable, fitness room, pool, quiet

breakfast not good. room is either too cold or too warm.

was loud next to the laundry room and there was a strange exhaust smell coming through the vents when we arrived

the kids loved the pool area and how comfy the room was

the parking lot is horrible and way too small!

the complimentary breakfast and coffee were both very good

the pool was small.

there was also trash placed outside the laundry room, by a worker, and it remained there overnight, in the

the breakfast situation was a little weird but during these times its to be expected.

we only saw other guest 2 times and they had a full parking lot

balcony overlooking the indoor pool was unexpected but an amazing surprise for my kids and i

i can t comment about the breakfast or the pool as i never used them, but if you need a temporary home in an

good laundry facilities, clean property, great location.

we were also told by her to not use the trash can by the laundry -- which we were using to place our trash in

lame breakfast

spa was closed for maintenance

random people roaming the parking lot asking for change, to jump a smoke or just going through the

no laundry facilities & parking was expensive but it is downtown

third room was right next to the gym and we were awoken both mornings at 6 am to dumbbells being slammed on

parking. had to unload then move car to a lot and walk back. no room service.

fantastic location, reasonable parking prices (including in/out of the ramp), knoop the rooftop bar was fantastic

had issues getting conjoined rooms (we have kids)

ladies at the checkin desk were extremely helpful about laundry services, parking and recommendations for our

i loved the military displays on the pool level & my friend thought the game room was so cool, laundry facilities

to use the laundry facilities, and needed to use an app that required a minimum of ten dollars for use

love the extensive breakfast and clean laundry

accessible, nice pool, laundry room available and breakfast items all individually wrapped for covid precaution

loved the full kitchen and the separation of the rooms so we could watch two different tvs

the breakfast was adequate, but the room was great

the breakfast bar was amazing and the room and view were fantastic

breakfast was terrific

the pool and balcony grill options

they were able to accommodate me for an early check in as well as a late check out and where overall just very

the wait staff at the restaurant and bar were absolutely delightful!

location, skywalk, pool and sauna

location, warmth of staff, clean swimming pool, clean facility, obvious upgrade in facilities

location staff cheerful, helpful and friendly cleanliness pool open and clean

twenty bucks for breakfast & three bucks for coffee was a bit much

location, cleanliness, great food and a bar downstairs, great staff!

having to pay for parking, the continental breakfast, and even the coffee.

we loved the bar and lounge area

nicely updated hotel and rooms, great bar area, fantastic location.

3 kids and 2 adults

had an amazing time. will be staying again. indoor pool was fantastic.

the bartender in the bar area was very personable as well

did not pay for wifi

spa and fitness center were really nice

was fantastic, the bed was comfortable and there is laundry for the guests

wifi connection would stop and restart from time to time.

they looked like pet hair, they were not from as i do not have a

trying to connect to the wifi. internet connection was not good.

could not connect to wifi

gym needs an update, the machines felt tired and it s a bit cramped

we had our kids with us the first night

totally bummed out the kids as they woke up early to go swimming before we checked out and couldn’t

no room service at this time

was my first stay here, they set the bar pretty high for any follow up stays i have here

they also had shuttle service and stayed open for another half hour so we could get a ride home from the concert

room service breakfast was great. location was very good for for our stay.

great restaurant on site/room service

shuttle offered to local places.

location and free parking

in lobby, oatmeal and enhaced water at breakfast, the pool and hot tub, washer and dryer in laundry

laundry facilities were nice

had issues with wifi security. no onsite restaurant, but some pretty close.

due to covid 19 the gym and pool area was closed and the limited free breakfast!

was very comfortable and the 24/7 gym had everything i needed during my business trip

they had a coin operated laundry machine which was nice

the gps was sending me to a parking lot a mile away.

we visited our grand kids and great granddaughter

let me assure you my kids never stays up past 9

breakfast choices were average at best

bonus to have laundry facility on site too

room service was great!

loved having a gym room, it exceed my expectations

incredible breakfast and happy hour. great room- comfy, super clean, appealing.

very nice room the staff were helpful and the breakfast and the gym facilities were great

kids in the pool were out of control

they even accommodated me with early check in for my children even though i wasn't onsite at the tiime

pool

all friendly staff and great breakfast

parking lot was in rough shape

did not like the ice machine and laundry is on the first floor, you have to keep going downstairs

maybe just extending breakfast to 10:30 a.m. other than that it was great.

no hot tub, pool was very small

ability to log on to personal netflix account easily from the tv, pool was shallow so smaller kids could play

breakfast was wonderful, rooms are clean and smelled great, easy to get to, pool was fun for the kids