no laundry service available. this was important for my trip.

we drank at the bar which has a lovely atmosphere, we had good room service and breakfast buffet was excellent

pet friendly but 35 a night

free wifi wasnt great however it is free lol. overall signal in the hotel is very bad.

,our room had a view over the golf course so could see

unhelpful, i walk with 2 crutches and she saw me struggling but didn't attempt to move any of the laundry bags

room, clean, good wifi and great breakfast - would recommend for business/ pleasure

staff were great with the kids

free wifi

breakfast was plentiful and items were replenished whenever they started to run out

noise of the laundry woke us up occasionally

the pool was closed on the night. i was there apart from that it was amazing.

lovely food in restaurant and bar facilities were fab a little getaway became a gem of an escape from the norm

chose this hotel for the pool, only to find after booking that kids were only allowed in the “spa facilities

free parking, welcoming staff, comfy bed, i even used the treadmill, pool, jacuzzi and steam room

we had a car blocked in by a laundry van for 20mins

bed really comfy. quiet night. under floor heating in bathroom very good. room service amazing.

restaurant harbar on the 6th, the room and balcony , the pool spa and mud rasul and also the rose petals and

staff very efficient and friendly, i arrived early having requested an early check in and was not disappointed

use of gym and spa in cost was really good

it would be better to have refrigerator, hot breakfast, and laundry service.

clean, modern rooms. comfy bed. fast room service.

clean modern hotel felt welcome with the kids

free restaurant room service was great addition

clean modern hotel felt welcome with the kids

un happy, couldn't book anything, used jam and marmalade pots at breakfast, dirty laundry not bagged all up

cute kids welcome pack, little dressing gown and slippers

room was great, the food tasted amazing and the spa facilities were just what we needed

the swimming pool and steam room were very clean and well sized and we were able to go every day

spa and gym are also great

very helpful staff. very convenient laundry room.

fully equipped kitchenette, paid laundry room and a small gym

design of the rooms it much like studio room checkin was smooth and rooms had all you need expect laundry

the laundry room ($4 each for washer and dryer) with free laundry detergent was very convenient

comfortable cafe seating area in reception, efficient wifi, good laundry facilities

laundry trucks outside the room woke us up loading all the line, directly next to room

bed very comfy, outlook cages of laundry!!

one wee niggle our room 121 was right adjacent to the laundry cage station at 07: 15 the lorry turned up to

cold should have been fixed since christmas i was told our room was above a heater vent by the laundry room and

laundry delivery outside our room early morning

price, location, and getting laundry service.

perhaps we were above kitchen or laundry room but it was at times rather unbearable

close to city centre, friendly staff, parking (if you get there early) and managed to accommodate an early check

poor wifi connection

drinks at the bar are crazy expensive 2 brandy and cokes cost me 11quid but other than that it was

location, really helpful staff who helped us find a laundry, comfortable rooms with huge bathroom

they blamed the laundry but with only 8 rooms carry spares

excellent bar and restaurant

comfortable bar area

was lovely and comfy and the wifi was good

good location to the port for a cruise. there was a laundry a few blocks away from the hotel.

there is no guest laundry.

in the event the room was next to a laundry room where there was a clear sound of

no car park or laundry room

i couldn't sit there at the bar because the smell was giving me migraine

laundry provider lacks any kind of quality control, in turn reflects very poorly on the facility

had to chase a bit for my shirt to be returned after laundry

for three people stay two nights the closest lift to our room was out of order there was dirty laundry in the

good size rooms fully equipped and very clean and the green thoughts to the laundry!

the door to the storage room was left open on multiple occasions, allowing you to see the dirty laundry, which

in the corridors,reception never answer your call you have to go down for single simple thing, laundry must be

if it had a laundry it would have been good otherwise we made do.

wasn't at all impressed with the all day/room service menu, but the breakfast was good.

good bed, bathroom, wifi

poor choice of kids meals (she just wanted a pasta dish

staff were also super friendly and helpful, the continental breakfast and complimentary food and drink items

great breakfast

breakfast was amazing, mrs chris loved the pastries

they changed the yogurt and kind of fruitin the breakfast to my preference

to note other than a safety bar in the shower would give more safety to older adults

and they didn't offer room service for breakfast

comfy beds, very clean, a lovely bar downstairs

and pet friendly, reception and all staff where very helpful

and barely working family room located facing main road with no air con, so boil or have your kids woken up

i booked for myself and a pet, when we arrived we were told that pets could only go in select rooms, the room

cousin who we were with has a medical condition and was bleeding quite a lot so asked if they did laundry and

the ibis budget across the parking lot has a laundry which we used

on breakfast, if selected

did not have breakfast but the staff where very helpful and friendly just had a coffee in reception would

i am travelling with two kids, aged 10 and 2

prepared by the kitchen was average - local restaurants were better value for money; no in-house laundry service

while it indicated when we booked that laundry was available, it was only the ability to send out laundry which

are no complimentary microwave oven and laundry services, which is very inconvenient for customers with long

we ate in the bar for breakfast and dinner as we had a dog and we fou d the experience to be painless

a long drive from peterborough, i didn t expect such a cold welcome from the young receptionist

swimming pool. good wifi. quiet room. comfortable beds.

great room service menu robe and slippers were comfy good amenities in room

the bar staff where nice however would be nice if they acknowledged people awaiting with a smile or a

the spa was nice after 8pm it was adults only and nice and quiet

fantastic leisure facilities - for once a hotel with great gym, very hot steam room, hot sauna, lovely bubbly

and evening dinners very well set up in the restaurant, option to sit in lounge bar for lunch

wifi is shockingly bad, and drops out- i couldn't do any work at all without using the hotspot on

pleasant helpful staff, good wifi signal. great jazz band entertainment in resteraunt.

all clean and tidy. no issues. great location and plenty of parking.

) breakfast in the mouldy fig

all the dirty laundry everywhere

it was clean not that i can say that about the corridors leading to it filthy and cluttered with laundry carriers

bins and laundry were left outside our room until 6 pm , and again early the next morning as we were in

i was in the corridor and i can hear the guy swearing from the laundry room bearing in mind i have 5 years

laundry/dry cleaning service

room was next to the laundry so i could not have the window open as an extractor or something that was making

bottled water was not provided as should have been,and dirty laundry bag left in room on second day, otherwise

food and laundry still on table etc

us into the restaurant, took our order and brought to our table was lovely and very good to our kids as was the

i didn't like that there was loads of bowls and plates left in the stairwell from room service.

went above and beyond for facilities for the kids and ensuring there was a cot and playroom and cutlery at

pool was heated, even on the hottest summer day

staff, comfortable room, gym and location

lovely enclosed kids area

room was in a bit of a dead zone and i could get telephone/ laptop reception even joining wifi

dirty towels in room. room also very noisy woken up by laundry vehicle every morning at 6.00.

in the room it was not evident how to enter, confirmation of meal times and what to do with laundry etc

there were no facilities for a snack in room service, so we went to tesco and bought a pasta salad and some

three ev chargers didn't work with my kona

great place and lively staff. rooms comfortable and wifi throughout

no laundry service

we paid 148 for one night only to find out our veiw was of the laundry and the bins at the back

laundry deliveries early am

nothing special but good for our needs location is great if you want to go for a walk or have a pet

pool and spa fabulous

room seven had the laundry vent near our window

quiet, pleasant staff, good parking and wifi

excellent position. reception staff very friendly. breakfast very appetising.

and hannah - the hotel reception staff - went above and beyond to help me and keep my kids happy

proximity to the city centre, nice breakfast, comfortable bed.

laundry facility in house would have made things easier

breakfast

comfy bed, thin walls so hear kids next door

i was there with my kids and we had a nice stay

ease of parking,friendly staff,location,nice room on ground floor.

location of the room was right at the far end of the hotel again; this time overlooking the laundry collection

cleanliness, all the laundry was piled up hallways with no cleaning staff in attendance, made the place look

brought are two kids for first time at hotel stayed couple of times before with out the kids they loved it and

we didn't get a chance to try the swimming pool and spa facilities however, if everything else is anything to

disabled parking is at the front of the hotel, i parked my car; my husband helped me into my wheelchair and

the restaurant was closed and the food in the bar was pretty poor as was breakfast which was also understaffed

exception could not have been more helpful and we would especially mention olaf, jared and the bar manager who

need to bring your own car to be able to use spa facilities in sister hotel

however there is a bar in the

poor wifi reception in some parts of the hotel, but i don't think one should stay at the montagu to

30pm there was dirty laundry and cups/glasses left in the hallway, also had cups missing from tea making tray,

also the new laundry arrived at 7

extremely pet friendly. fantastic breakfast. beautiful location.

the main pet of the hotel, the staff and food were all amazing.

dog friendly staff were excellent, the fact you can order from the restaurant & eat in the bar or the pub is

breakfast starting at 8

accommodation is very cosy and good to have a fridge and kitchen sink

really, perhaps a sharp knife & cutting board would be a good addition to the kitchen utensils

wifi not available in the room i was in only in the pub itself

the bar was buzzing too

room was next to laundry so got the hum of washing machines all night

room was dirty, both the laundry and crockery

good wifi

as it was one of the nearest hotels to poultons park as we were visiting peppa pig world with rhe kids but next

would be nice if there was a fridge in the room unfortunately, there was loads and loads of kids running about

but in a narrow corridor a pile of sheets and a laundry bag is a trip hazard

the location is perfect for exploring, comfy beds and, wow, a superb breakfast

the bar was very inviting and the bar staff were great

very good breakfast with waitress service.

room a good size, bed very comfortable and wifi was good whilst breakfast was very limited being a vegan, what

very fresh and clean rooms. ev charging for free

requested late check out and paid the additional amount

good clean rooms and room service

location is good, there is a 24hr tesco next door (which is always handy when travelling with the kids), there

asked for early check in and was granted without a problem and no extra cost

was quite a lot from menu not available breakfast room overlooked piles of dirty towels and laundry decor in

we were told there were information sheets in the bedrooms informing us that we had to request a room service

room was great for a family with bunk beds for kids

good location for walking into town. easy to park. good wifi

fab breakfast and great location, great pool for the kids

efficient service. very clean. very good breakfast

room service closed quite early.

no outside dining; uncomfortable bed; feather pillows with no alternatives; no 'during stay' room service, not

access to the parking lot was difficult

poster bed, fab cocktails, central location with onsite free parking

also, the laundry room was convenient

guest laundry

full english breakfast, large library of naval/military volumes, pool, guest laundry, game room, bar and

lots of amenities - the library and laundry room were brilliant bonuses and i liked looking at all the navy

pool good, and i liked the guest laundry facility and quirky places to read around the place

old furniture, tiny bed, no view, no slippers, no hairdryer, no laundry bags, no minibar, bottle of water from

convenient parking on site

were excellent, special thanks to jack and the bar staff for making us feel so welcome with a 6wk old baby

helpful and location was great we walked to the pig for lunch and had a great evening meal and breakfast at

superb in the beresford restaurant, every member of staff exceptional, spa wonderful, rooms beautiful