was in a room next to the laundry room and had restless night due to the noises of the washing/drying

breakfast and laundry

location was great, the laundry room was very helpful to have in the hotel, the breakfast in the morning was

second one was fixed so i could go to the room and when i took the stairs the next day, it had laundry/garbage

grandkids like the pool very clean near to airport main high way walmart good

a rental car(uber takes forever because they don t really run in that area) and there is no laundry room

a little run down. bed was a touch uncomfortable. no onsite guest laundry or gym.

they switch our room for another one in front of laundry and everyday we heard the ladies talking loud and

fresh coffee with the breakfast, not only the one at the room.

wifi was spotty, but that is island life.

was no wifi, limited lighting in the room and there was water dripping from the ceiling right next to my

i would have expected atleast a bottle of water and there was no staff around to find out the wifi password -

only if it has swimming pool, it would be fantastic. should think about a narrow lap pool

wifi connectivity. bounced off from time to time.

than my ipad, the air conditioner was finicky, had to constantly reenter a password to use the wifi and it was

after a long trip i loved that we had a coin laundry just down the hallway

laundry facilities were out of service during my stay

laundry machine was out of service and there seemed to be no urgency about getting it fixed, so i

wanted to laundry and the staff had no change fir rhe machines, and there was no change machine in the

was broken the entire week as well as the washer in the laundry facility

no hairdryers 3) the hotel management and staff are terrible: the cleaning staff throw bags of laundry from one

noisy . laundry didn't work.

nice kitchen and comfy beds

was big for a group , plenty of space , full kitchen , nice terrace with small pool

kitchen was not well stocked so don t plan to do much actual cooking

bar by the pool was not open both times i used the pool and the laundry room only had one washer wish it was 2

shes stayed in her celphone maybe she was on her break understandable, so we walk through the laundry zone

i couldnt access to finish my laundry to leave before 2pm

the location is another hotel cross the street with a casino movie theater behind the hotel

there is only one pool but its really a splash pool, the gym has very limited equipment!

don t have laundry

pool deck is just anzning

breakfast was excellent , restaurant and bar also excelent good food and outstanding customer

had plenty to do there @ the hotel swimming pools,restaurants,casino,the food was good staff was very friendly

atmosphere and livelihood of the lobby casino was perfect

it was bolted down in the lobby in the laundry room

we were able to flag a man walking by with laundry cart, and he said he didn't have us listed for the night

the laundry facilities

directions for wifi and tv did not work

staff was rude and didn t revise us with the security code for the main door entrance or the wifi password

wait time to use the machines at the laundry mat was too long given that there was only two working washers,

no room service or free laundry

there was a laundry room

the laundry room had only 1 machine that was working

working laundry equipment

the door was broken so we ended up being moved to a less desirable suite, that took away in unit laundry(one of

having the ability to cook, do our laundry, and

friendly service and great breakfast

i love that they delivered the free breakfast to the room

roof top bar and grill

the laundry area needs some improvement

on my fourth night there i tried to do some laundry before my departure the following day

was great - close to where we need to board the cruise ship laundry facility was

only had a little knob to turn in addition remodeling so none of the amenities were available laundry gym roof

coin laundry facility

no house keeping (laundry & trash sat in our room all 3 days) no change of linens even when asked

all of the above, but the big plus was the swimming pool and the laundromat... a big plus.

and bar were excellent, friendly staff, a little high price on the octopus which was excellent and

room was smaller than expected and the pool area was very small with no hot tubs.

the restaurant bar at the lobby

the kitchen is equipped with basic essentials

wifi good

it was clean and new. the linens were great. close, free parking was greatly appreciated!

like the location, close to the airport also the beach and shopping centers, they also have parking which is a

location and parking

laundry out of order, tv did not work in hotel room, tv was not replaced in hotel room, loud

the only issue is the small laundry facility.

done panhandling for change in lobby of our resort, the dryer didn t even work so we had wet laundry hung all

inadequate self-laundry service

like how there was a section for family and kids

great location, nice views, friendly staff, self laundry service

bring some smaller bills to use if you plan on doing laundry

you can use condado plaza amenities & beach access but our hotel pool & bar was better

i love the pool area and bar

pool options + being close to the beach

biggest advantages it does have laundry room

the hotel's laundry room was a welcomed sight

pool area was superb

there were a private beach and one swimming pool with a bar in it, another pool with salt water, a jacuzzi

location, easy beach access. good gym.

the rooftop pool and bar are definitely highlights, offering a perfect spot to relax while enjoying a drink

the breakfast was limited choice but quite delicious

rooftop pool was extremely nice the staff was kind and very upbeat i will definitely visit

food , amenities, the pool area . rooms are perfect

the jacuzzi and pool

don't have their own breakfast, laundry, anything

the hotel didn t have a laundry facility. parking on the street was impossible.

more mirrors in the bathroom , change to new shower floor, bags for laundry services , more air condition in

also, the laundry machine was extremely overpriced and took forever

their laundry machines were broken and they didn t allow anyone into their game room or gym

the gym was great

the staff to the room and the pool it was amazing

we were looking for a hotel that s adults only and this was it

the bar was way to slow and drinks way to expensive

we experienced a power outage but they engineering s stay came right away to fix the cable and wifi

pool was too green. laundry room was too tight and more expensive than the hilton.

musty room, small king room, nasty breakfast l, no laundry onsite

facilities for such a reasonably priced hotel, good breakfast incl, pool, shop laundry (although they had no

the laundry machine didn t work

the laundry facilities i felt were over priced, and the elevator was a little sketchy

told us they were taking longer than expected since they didnt have any towels left and the laundry service was

attentiveness,location, adults only

one more annoying thing - they charge an extra 75 usd for early check in or check out

t be used) - rooms weren t clean enough - shower was terrible - value was terrible - service (room service

the drinks at the bar were fair and a bit expensive

never got it to work effectively) and little amenities one would expect (for example, plastic laundry bags) were

beds are perfect for rest and sleep, specially when you spend all your day at the pool w the kids and walk thru

there were a couple of small roaches in the kitchenette area of our room, the glass shelf in my sons' room fell

attentive staff, nice restaurants, nice pool and grounds...great drinks!

breakfast and brunch buffet were exquisite

details trouble with one tv / didn t have laundry service as advertised

they charged me $32/day for wifi and room cleaning because it was

the beach, pool, and food is all right there

almost nothing for kids to play :(

gym was great with water and towels set up at every station

are going thru a major renovation so there was no breakfast area

it also has a pool for it you wanna use it and a lot of spaces just to sit and chill

the pool looked nice but i never used it

wifi works sometimes. location is subject to traffic

there's a kitchen with a microwave

she gave me a dirty towel and said that s all we have until they finish the laundry

staff was very courteous and helpful loved having laundry facilities

wish the shower at the pool had been working so that we could have minimized tracking sand into pool and/or back

pool is small and there were no stocked mini bars

the choco cortes bar in the lobby was a great recommendation

we had to pay for parking even the laundry you paid for

laundry room was unkept

the food was good, access to beach, breakfast and parking garage access. laundry

laundry facilities had 3 washing machines 1 was broken and 2 dryers were broken

ordered room service breakfast - it was not good as the order was not prepared as requested

canario also offered to help with laundry

of clean towels and another time i couldn't find anyone in the lobby so i just had to find the laundry room and

the boutique did not offer any facilities, such as a parking voucher, coffee or laundry

housekeeping even did my laundry for 10 dollars

wifi isn t in the room

room is spacious, bed is so comfy, yum free coffee and tea everyday, self service laundry which is easy to

the laundry room was so convenient

pool, location, ac powerful, breakfast, free laundry for guests was huge bonus!

great location in condado laundry area and rooftop pool

at its highest volume and there is no way to change the settings the microwave is located in the laundry

pool area was clean and well maintained, laundry onsite is useful

liked everything, the delicious cookies upon arrival ,the hot whirlpool ,huge pool, laundry room for guests

friends used the laundry room and the dryer took a long time to dry, had to run them twice

free soap for laundry

laundry facilities were difficult to find and the dryer didn t dry the clothes all the way unless

103 and loved it, you will hear people and staff all day and nite because you are between the laundry room and

then says oh i thought you needed laundry service when the card clearly says do not disturb hanging on the door

brighter laundry.

items in the room heard the neighborhood all night - not kids friendly bathroom not really clean - drain needs

room service was only completed 1 time on a 5 day stay

the food was good but pricey. no dryer in the room. cost of $10 per bag for laundry was good.

they didn't like there's no parking , when it says a laundry facility it means that housekeeping would do your

the restaurant, and how close it was to the beach & other amenities & they did laundry.

day, they were out of beach towels because the hotel had put all of the beach towels into the laundry at once

imagine being on vacation and having to find a laundry mat because the property you paid 1400 dollars to sttay

communal feel through out with shared kitchen and reading space

parking is not available

pool could be cleaner with a larger net to prevent excessive leaves from falling into the pool

there is a cafe and communal kitchen for cooking

they let you use a common restroom with a shower, the beach towels and the tiny pool after the checkout

aside from needing pool towels, laundry seems to be a serious problem here

went to use the laundry mat and was robbed a whole wash cycle

they used to have a casino, not anymore

beautiful place, very comfy, nice casino and restaurants, the pool was great and the beach.

kid friendly... and breakfast

they gave me discounts to restaurants in their facility and that i was given free detergent for laundry; staff

there's a laundry room in the basement which is handy to dry your soaking beach clothes

free soap for laundry was nice

the house keeping has my airpods in the laundry room and when i went to the front desk about they did not help

the laundry facility was dirty

room cleaning and laundry

i love the 24 hour laundry room

didn t like how u have to press a button to leave things like the laundry room or pool

like the breakfast that was included, laundry room that was available, a store for snacks, the pool was great,

they do not offer a laundry service, but have washing machines and dryers so you can do it yourself

there is a small gym, but working out on the beach was even better

is not a good hotel for those traveling with kids

breakfast is very expensive

the casino and some good restaurants were in walking distance, and we felt safe walking in the area at

i don't see any room service in 3 days . they don't have either a refrige or microwave .