the beach is steps away from the pool and the resort is a quick walk to bucerias for fun nightlife, shopping,

shallow beach, perfect for kids

wifi connections were spotty

breakfast was excellent

if you aren't interested in that don't take a welcome breakfast

i preferred this hotel pool and beach set up over the riu palace next door

my elderly father had fallen ill and i asked for a late check out to have him rest a few hours longer before

there is a gym and spa on the property

kids were entertained

the kitchen was well equipped except the coffee maker was only for 2 cups and we had a tough time

capacity, so the only thing i would note is you need to get up early to reserve chairs by the pool

& well-kept grounds, the swimming pool was large and great for families, and access to the beach was convenient

the service at the pool was spotty

throughout was impressive; my room was always impeccably tidied, nice amenities, great wifi

the gym

had very good variety, our room, very clean and comfortable, but my favorite place was the adults pool, the

the omelet bar was good

only issue we had as a big family with kids was having to eat dinner at the restaurants so late, because of the

very big hotel. large pools, kids pool and adult only pool. bar everywhere and great service

location , staff, pool, view and breakfast buffet

no room service, & only limited cold snacks available after

polo the pool bartender was great

the food is great, the pool and beach staff are always asking for drink orders which is great, and it s a

loved every minute :) 3 pools, 9 restaurants, super king beds, 24/7 room service, cafe - what is not to love,

nothing we didn't like but maybe a couple more restrooms around the pool.

pool is little bit dirty

awesome pool, private beach, daily fun activities and kids club

beach was the best part and ther masseuse luis miguel amazing lorenza breakfast wa the only food i enjoy and

if you’re going with kids older than 5 years, they have a perfect kids club with marvelous staff (diana,

breakfast was delicious

some bar tenders were rude or really bad humor

and ended up with 3 beds (as a solo traveler) as my original room was on the ground facing the parking lot where

gym was small and not too many workouts equipment

older kids would have liked more options for slides in deeper pool

the bar inside the room was topped every other day

better access to a laundry room !

liquor in the room bar was so bad it was untouched

rooms were comfortable, entertainment was overall very good with shows geared for kids and adults

wifi is strong

additionally, the beach and spa services were excellent

the restaurant was okay for breakfast (buffet), but deplorable for supper

once the coffee urn was empty at breakfast that was it for

staff was excellent, and the pool was nice.

breakfast is supposed to start at 7:00 am but during our long 6 days here, nothing was ready at

beds were fine, and there was a breakfast buffet - but no restaurant or bar or room service

very clean , spacious room,quiet ,free parking

room was large- the bed was large and comfortable - parking was in front of the hotel and had a security guard

pools are small, basically for kids or to stand there

the waiter with the hat on the pool was very nice and attentive

breakfast and lunches were identical in only 2 opened restaurants (total 3 are on site

to name a couple, felix, the pool concierge, and jorge, a waiter at the pool and lemongrass restaurant, were

cleanliness, room with private pool

kids shows should be offered earlier

exceptionally loud 'boom boom' music at the kids pool was excessive - not a good experience

breakfast was great; staff were great; room cleaning was great; dining room meals were good

maintenance is done ongoing and the kids pool was down most of our stay but it was excellent when it was

kids stuff

it was also a holiday and there were more kids than we care to be

- i asked for room service at 11pm and the response was that this request is with an extra charge

it was also a holiday and there were more kids than we care to be

the room service box was dirty and broken because it didn't close

in the pools, management needs to buy more shades; the rooms are showing needs of renovation; wifi not the best

quality of the food in a la carte restaurants was good excellent breakfast

gertting wifif was a whole

great bar tender.

infinity pool fabulous

-: the spa is very very

out of 4 restaurants, 3 restaurants accepted kids under 12

kids club was exceptional, rooms were clean, spectacular staff, gorgeous pool, loved the beach

best pool service of any all-inclusive

the wifi in our room would always cut off at night around 9p and resume after 8am

piaf (adult only) was our favorite restaurant, and lucca was second with kids

2) pool towels require you to give them a

and with lack of beach seats, the smoke that is coming from the pizza place is affecting the kids pool, too much

the kids club is a great option for the children, they have a lot of fun there

hotel in general is very clean, all the restrooms are super clean, the service is amazong, the pools are very

restaurant hours were not too convenient compared to bar

the lounge and bar service was really excellent

great tuesday market held in parking lot of hospital which is just across the street

on the beach, beach beds, royal level pool, bars and bar staff and premium liquors, royal level breakfast

breakfast buffet in the morning (which is included in this rate) was plentiful and there was a very

lovely beach, great pool and very nice room

wife was slow and spotty, had to be in the kitchen to get signal

was perfect for us- clean, parking, quite, hotel restaurant made great mojito s and really good food

i rented marina bandaras for the week that my adult kids came to have christmas with me

roomy suite with nice kitchen and nice sized balcony

the kitchen pots and pans were dreadful with just a tiny fry pan for 4 people

but they did have plenty of activities for kids and it was the perfect place to relax on the beach and drink

amazing breakfast included

nice pool

few extra $ -allowed us to check in early and store our bags for the late plane departure -great breakfast

outdoor swimming pool water was rather cool--but we were there in january

proximity to the pool and ocean

the pool and ocean were a hop, skip from the lobby

they charge for valet parking and don't tell you you can park on the road in front

pool, cafe, and access to the ocean were nice.

the view from our room over to the sea was awesome and the pools were lovely

pool was good but needed some maintenance

they did not enforce their own rules about not having kids in the adults-only pool

it was quiet, centrally located, with an acceptable breakfast.

the swim up bar in the main pool and the infinity view from the adult only pool, were amazing

the smoking in the outdoor bar area is terrible right in front of the theater

pool, beachfront

because the food at the restaurants was so excellent, i considered the room service food to be lacking

pools, very lovely rooms with great comfortable beds and balcony

the kids loved the water slide

grounds, great staff in kids club (but they charge hourly) and staff at beach and restaurants

evening entertainment and lobby bar was only place to get drinks after dinner

location is perfect, staff was really nice and the kids club was great for my girls

grounds, suites nice w/ great views, pools, bars

location is perfect, staff was really nice and the kids club was great for my girls

i really liked the fact i can have a double room with 2 bathrooms for me and my kids.

have loved if it had a laundry option in the condo

few times, but there has been some kind of weather issue causing larger waves than usual, so the kids never got

breakfast on the beach is unlike anything else and our accommodations were clean and the host was

kitchen could have been better equipped with small appliances like a coffee maker and such

limited hours of the fitness center

it's close to the beach, the bus station, laundry service and restaurants, but in the more quiet part of town

location is fantastic, and the gentleman running the front desk and breakfast was incredibly friendly and kind

be aware that kitchen facilities for the bungalows are outside

breakfast was delicious, the location amazing, and the owner was incredible

convenient hotel near the town center. pool was nice and had kitchen available for your food.

pool and gym are fantastic

nature of resort equates to large availability for cabanas and pool chairs

wifi was great throughout the resort

further, i didn't like the private pool area set up at all

would be great if there is a walkway through the golf course to get to the beach club

also, the pool was dirty with too much chlorine

was helpful to have a kitchen

facilities, old beds with old covers, leaking shower, we had to ask someone to get hot water, wifi that goes

free laundry services

like but hopefully in the future the hotel can add a washer and dryer since i had to go to the laundry in front

nice. had everything. could even do your laundry and the provide detergent.

no laundry in house for customer

night closer to the airport, new hotel near the marina, clean, nice pool and hot tub area, free laundry machines

close to the airport .parking for my car .very good food and friendly staff .

also the kitchen served up really good dishes other than breakfast

the breakfast is wonderful with lots of choices

close to airport. close to marina. free parking

like the in room coffeemaker and the great shower - small but nice pool overlooking a golfcourse -wifi

needs: more pool chairs, +/- microwave, laundry services, pool bar or restaurant

pool is great for kids, access to private beach, closeness to city center, very friendly staff.

no telephone or television (not such an issue if the wifi worked well) there's a small fridge, basic cooking

awesome pool and beachfront

the location of this hotel and the pool was to die for

can't wait to see the new pool/

the landscaping and greenery throughout the hotel and pool area were beautiful as well

did not have a pool , but you are very close to beach . just a minute walk.

very clean and beautifully land scraped really nice pool area

was a beautiful hotel with wonderful garden and swimming pool