there were also roaches, refrigerator didn t close all the way and we had no wifi/cable

was no top sheet on the bed, the tv didn't work, there was no light in the parking lot, i could see light coming

parking at check-in, entry lock hard to work, trash behind the bed, hole in carpet, adjoining room

upon finally finding the parking lot the check in desk is apart of a gas station

wifi

oh and no bag for dirty laundry in the

breakfast was big with many continental options

were very comfortable, breakfast was hot and variety was great

admittedly, i didn t use the pool or gym to review.

the spa tub could of been cleaned better.

they even have a guest laundry room which really does almost make you feel right at home while on the go

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

staff was very friendly and helpful. gym and pool was great. hotel was very clean.

everyone is a pet lover, owners continue to act as if everyone should love pets

outdoor pool not open yet

convenient check-in and parking. front desk was professional.

really clean and everything worked. the breakfast was good and the waitress was very friendly.

food spacious rooms staff late check out

upon arrival, around 11pm, the receptionist thought to assign us a 1st floor room near the back parking door

breakfast is great

did lots of laundry and was easy with facilities and front desk provided detergent

i didna ? ? t like that they deter you from using the pool.

breakfast was 8 out 10

plus the pool is clean and not so strong with bleach it burns

parking was a little hard with large work trucks taking up multiple spaces and there weren t many

the fitness center actually had dumbbells up to 50s and the laundry was free to use

laundry room has multiple machines out of order

hallway carpets are dirty, outside has trash everywhere, laundry room was not clean

they were aware of this and posted notes to everyone s room however they still would be smoking marijuana

location was great and pet-friendly

wish they could have had a laundry facility

s no laundry service to wash clothes

wished there were laundry facilities room could have been vacuumed daily

the property didn t have a laundry accommodation.

the pool and spa were a little too chlorinated

entrance floor at the back of the lodging building was the basement which was next to the laundry room so was

there 4 nights (with no laundry service as we requested) but needed extra towels and coffee for the last night

eventually walked through the laundry area to find someone to assist

the kids really enjoy the pool

the on site restaurant was so convenient with the kids

the breakfast was too ordinary.

bathroom (my biggest pet peeve) was spotless

the breakfast was very good

carpeting frayed at edge. could use a good shampooing.

the pool was also very clean even though i did not use it

might be because we were close to the laundry, but it smelled strongly of cleaner

they didn t have enough rags to give us and i had to wait until their laundry stopped

the laundry room was dirty

i was in was next to the laundry, so a little noisy

cleanliness and breakfast

room appeared clean but i m not sure if it was the laundry detergent used or something else but my family was

no breakfast

the bar area was nice

bag breakfast!

breakfast service was very slow with only one associate taking orders, cooking and serving

they have a nice gym, jacuzzi and pool, and a laundry room

we were on third floor, but it sounded like perhaps the laundry area was below us

it was a mess, plastic hanging, drywall dust, and had to walk through the admin offic and hotel laundry room

i was able to utilize their laundry facilities and parking was always easy to find

the use of the laundry was a little steep.

smoking through out microwave and refrigerator in room breakfast was good guest laundry free wifi free parking

the dryer was out of order. therefore i had to wash the clothes outside at the laundry mat.

there was noise at night. sounded like someone doing laundry.

could not wash clothes at their property due to no soap available in their laundry room

the laundry facilities were unavailable as the machine was broken, and i was forced to find a

cleanliness and professionalism and laundry and breakfast.

breakfast is awesome as the hotel is tied up with the neighbourhood restaurant.

the location, size of the rooms and they except pets

sliding door in room cracked and latch broken, but did have a security bar to prevent entry from outside

i like it was a smoking room. my husband smokes

chose this place because they had laundry, i was planning to stay for 1-2 weeks, though the laundry machines

we also used the laundry machine in the hotel

closet had a checklist for laundry if we wanted to have items cleaned, but there was nothing to put the laundry

i used the laundry room to wash clothes super convenient but the stairwell smells horrible they need to fix

checking got make up on white laundry to determine a deposit it crazy

the pool looked like it needed attention

airport shuttle bus is free and called for the guest service

room service

had to stay at pool with my 14 yr old son

pool was closed and we had kids with us

i appreciate complimentary hot beverages. 24/7 laundry and gym, no additional fees.

the laundry room also had some issues

the on-site laundry room is a great

our room was right across from the laundry...noisy to say the least.

the laundry room is great

at one point i was locked out of the room doing laundry in my slippers, after calling the front desk 5 times

i’m paying there’s no gym no restaurant no guest laundry the elevator doesn’t work lost power on half

gym, no room service, no daily paper, no guest laundry room, elevator works only 20% of the time ac/heat doesn

the guest laundry room not working

door to shut properly, keys kept not working, no laundry said the machine was broken

for example laundry is on the second floor but it says it's on the first floor

guest laundry facility was great

staff's kitchen or laundry room was sharing the same wall as my bed and woke me up in the mornings

the laundry machine didn't work.

hot tub was not hot...guest laundry was broken and bathtub looked dirty.

great attendants which help me with change for laundry and all

was disappointed to learn that the outdoor pool was not yet open as i had selected the facility partly because

meat at breakfast and pool open

my room was located above the swimming pool on the 4th floor

location, parking availability, cleanliness, and the breakfast buffet.

i also enjoyed using the excercise room and the laundry service

we were there for my child's competition so we decided to go to the pool after it

i love yalls breakfast buffet just wish you guys served vegetarian

is is not a dislike), since it was a quick overnight stay, we didn't get a chance to use the kitchenette, nor

and it took about 5 minutes for someone to show up, though, and it had a pretty lobby and dining/ bar area

i needed to get to the airport the next morning and they even provided shuttle bus service

the hotel was nice, located to alot of shops and restaurants. ann in the bar was phenomenal!

the water was to cold for the kids anyway

the pool was great

parking was easy, and wifi was excellent

i was first given room 108, upon entering the room had a odor, which was not pleasing and the laundry room was

i went downstairs to get quarters for laundry detergent and desk clerk gave me a box

the pool. the laundry. the hvac.

laundry that worked

need to pay more attention to laundry. stains on towels.

the newcomer who told us that the hotel did not have laundry facilities - only washing machines that the guests

food, swimming pool bar

at checkout because of the hot room with broken air conditioning and not being able to use the pool

i appreciate embassy suites pet friendly policy, i was disappointed to learn they do not use a system where

i love the bar and the room was great and clean

the property was nice, parking was a little tight but not too bad

were okay , reasonable priced but not the best taste, pool is only 4 ft and tiny so cool for the kids but not

pet friendly hotel. lovely staff. room service available. easy on/off access to the highway.

food i got from room service was horrible

room service was so easy and breakfast was delicious

although we didn t make use of the gym or laundry room, we did pass them and they looked clean

laundry area has missing and inoperable machines, the pantry was bare-nothing really good to grab

it was close to my work place and had free laundry

free laundry

i especially appreciate that the gym is decently equipped; i worked out every day

we had hoped to have two meals each day in room but was difficult with few kitchen items available

great apartment with large kitchen and bathroom space

like the apartment style room and full kitchen

kitchen was a great addition that allowed for cooking and not eating out all the time

the look of first generation hotel. breakfast. kitchen.

the swimming pool was not

breakfast was far beyond expectations, plenty of hot and tasty food

wifi

breakfast was excellent

clean and i was given a late check out which i appreciated

too noisy by our room close to the housekeepers room/ laundry , shower had low water pressure

to family we were visiting ample easy parking very clean and comfortable room with a couch, desk and

parking was convenient

good value for the money. free parking as opposed to places closer to downtown.

was clean and the parking lot was nit creepy at night

i loved the terrace with fireplace just wished it worked

please turn up the gym lights.

the indoor pool was ice cold

location and indoor pool.

we just left because i was tired and so were my kids

beautiful building and a great stay! the bar and patio were lovely!

had a pet - we appreciated that it was pet friendly - but there is absolutely no green space in the

was good but a limited room service menu during thanksgiving night was disappointing

the small fridge was nice, wifi, and flat screen tv - all very nice

room service kindly brought us a small carafe of milk

i wish there was a pool to keep kids occupied

the room service staff and food were exceptional

i wish there was a pool to keep kids occupied

place did not do room service even though it had a menu and qr code

room service was delightful

room service closed too early.

great weekend in great city. loved the shuttle service and biking!

staff was helpful, loved the shuttle, spacious room the pool was clean but not immaculate.

the pool was closed

no microwave in room, bathtub was tiny, wifi not free, parking was a nightmare!

spots small laundry facilities were not working

kitchen functional and everything a guest should need in a hotel suite

also the staff was very friendly and breakfast was good

mini kitchen that came stocked with pots, pans, plates, etc which allowed us to cook instead of having

the family really enjoyed the pool and the complementary breakfast .

gym was closed due to leak. green mountain coffee in room bitter.

enjoyed the complimentary breakfast in the morning and free wifi

breakfast was good. nice choice of food.

nice breakfast and great coffee

the breakfast was real nice.

the little kitchen area in the room was a nice addition however it looked like things were not setup and just

gym was small, but still ok and has a tv.

loved the pool and the location- right off 64- was great

in this hotel was wonderful, from the front desk staff to the kitchen, breakfast and the house keeping

staff was professional. events were nice. the rooms were clean. the breakfast was great.

laundry was supposed to allow debit cards but wasn t working

hotel was great aside from that oh and the laundry room wasnt cleaned out the entire time of stay

floor elevator buttons broken unable to use, laundry room excessively hot due to no ventilation and mold visible

laundry wasn't working on this visit

the room was very spacious and clean. we also enjoyed the breakfast the next morning.

checkout i guess i did right? restaurant showed no signs of being open. wifi was meh

beautiful lounge could have done with a bar and we would have liked to have had breakfast

the room was spacious and charming with an inactive fireplace and a bay window

noisy between rooms and wifi poor

the hotel is beautiful, with antique furnishings, old fireplaces in rooms, and a genteel brick and wrought iron

he provided service with a smile, along with detergent and dryer sheets so that we could do laundry for the

gentleman cleaning up went back into the kitchen to get me bagels and cream cheese and there was still eggs

it was so clean and beautiful! the breakfast was delicious and the staff was so kind.

the location free parking low incidental fees free breakfast nice staff late check out

pool was advertised, and upon check in, we were informed it was not open and we could walk across parking lot

i appreciated that the hotel has a laundry room.

morning breakfast experience

kitchen area was nice and the standard size fridge is always appreciated over the mini

hotel room was spacious, clean, and had a small kitchen

the services amenities and breakfast were all top-notch!

no laundry area

if you had a laundry room

no laundry facilities

the pool was closed and need at least one large trash bag in the rooms and pillows doe the pull out

great breakfast

hyatt place was very clean. breakfast was great.

spacious clean room, comfortable bed, nice tv, great location, fast wifi

location (close to bars and restaurants), clean, comfortable rooms, decent gym, free parking

pet cleaning fee

the hotel has a bar and friendly staff

the laundry/ice area on the second floor smelled like urine.

laundry should definitely offer the contactless option to pay for the service (now it s coins

everything is perfect, only one question was about laundry

location and staff were great! loved the gym.

room service available for breakfast

we were there for a field hockey tournament and so had dirty clothes but the laundry machines on our floor were

hallway to the gym was filled with debris

and the restaurant belle southern kitchen that has an entrance from the hotel was absolutely delicious

the pool was very tiny in the bar overlooks it

the elevators, check in, parking, breakfast were all confusing and being given no explanation was frustrating

free wifi with no hassle connect

i liked the parking, the gym, the location, the room, the shower, the staff, the bar,

parking lot needs better lighting

that my kids came out of the room immediately saying shower is very bad and broken walls in the restroom

the property is remote, in its own private location with a ton of parking so you don t have to worry about

rooms were big and clean. the staff were very friendly and breakfast was great

the kitchenette was everything. the staff was lovely.

very friendly and i didn t like the fact that they didn t announce that they only had bag breakfast

the space and kitchen facilities

the kitchen.

piles of dirty laundry in halls

laundry room, water fountains were out of order, hallway rug was stained in numerous spots

the guest laundry facilities were out of order

great room service

pool was not heated and was too cold to enjoy

( no one to do the laundry per staff at the desk) the air conditioner in the room was leaking all over the

no laundry

on premise laundry would have been nice.

no guess laundry

the staff running the breakfast cafe went above and beyond to ensure an excellent breakfast.

our king studio with kitchen room was beautiful and clean

intrusive street noise, dim lights in kitchen, tv channels blocked out.

i wanted more i needed to go to the bistro and purchase even though she had just moved it to the kitchen seconds

location. bar (excellent service by gary).

pet fee is $100 for a night

guest laundry services were supposed to be available

no laundry room bags for the guests

wifi was extremely slow

wifi working randomly; when availabbleery fast, but apparently limited number of concurrent users

the last couple of months and this was the only hotel we have come across that still didn t do room service

that it didn't have a shuttle to transport if it rains and parking deck prices are to high.

lobby offers convenient breakfast and had a nice bar area

richard/drove the courtesy shuttle/ was also great

also, the fact that a shuttle only runs from 7 am-7pm is crazy

- dirty linens and mattress (pictures below) - poor wifi that timed out every 20 minutes of

room service menu in room, would have been nice to be able to consider options without having to

gym has highly restricted hours

didn t enforce masking in gym

was almost attacked by a guest's dog on the pet floor

amazing pool that was clean and bright. great beds too.

dirty laundry sat in the hall way over

the breakfast bar was great, and we loved that we could watch football at the bar

we were very impressed to find the hotel provided a shuttle ride to nearby restaurants

our kids were in complete shock

friendly staff, clean room, pool and hot tub were great. great location.