the staircase, laundry, and other common areas were filthy

you toast and cereal is not breakfast no juice water

for bugs and require a pet deposit for those who have pets in the room seems they will be more responsible for

no breakfast or pool as advertised. check-in was behind glass and the clerk was hard to hear.

no breakfast

smell constantly couldn't use washer they constantly washing sheets and towels in guest laundry

there is one laundry unit on main floor $4 to do and machines are ancient

original request from housekeeping was they needed to do laundry

was told they were in the laundry never in my life have i stayed at a hotel and not had the

everything was fine except the parking area.

the laundry room/ice/soda machine were out of order

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

laundry room wasn't working

room was quite clean and there is a laundry on the side (extra charge

staff is quite rude they do not even know at what floor is the laundry room and did not want to give me change

room was close to the lobby and the laundry room

all rooms have full kitchen and separate dining area. it has full laundry in the hotel.

i like everything from the staff to the room to the breakfast and the location was perfect.

the breakfast didn t have much of a selection

the breakfast consisted of coffee, tea, cocoa, muffins, granola bars and oatmeal - nothing special, but

laundry was done to get additional washcloths

had towels or swimming towels available , they gave us laundry shout to clean the jetted tub

the laundry on site took extra washes and drying cycles to complete three days of laundry

book.com said there would be a spa and ita wasn't and they over charge. me

bath in my room didn't hold water, the wifi was very slow, some of the lamps in my room didn't work, it had a

onsite laundry was great

they had my check the offices and the laundry area where absolutely no one was found

my 17 year old loved the waffles for breakfast

nice pool and gym facility

breakfast was to good

our room was the first room on the first floor, which was very nice, but the staff working in the laundry room

laundry facility on premise was

staff was rude and unhelpful. there are no guest laundry facilities on the first floor.

night time clerk only the person doing laundry we need to be refunded for this terrible experience there was

couldn t identify noise we kept hearing...elevator, ice machine, laundry?

i had to go to the office to get towels and wash clothes and there were no clean or dirty in the laundry room

there were laundry hampers filled with garbage bags under the stairs

understand if it was for a pet, but we didn't have our dog with us

then when booked for 2 people they tried charging extra for 1 year old daughter, kids stay free

mcdonald's wrappings in the parking lot sunday morning

could have had a better breakfast variety... fresh cut fruit is always a plus.

breakfast was awesome. spacious rooms made for families.

clean rooms friendly staff price. breakfast.

fitness area was a bit small

kitchen and house keepers

in this hotel, 2 things during my 3 day stay: first i got a room that was not cleaned up, second laundry items

rooms wasn t ready at 4pm, hallways were dirty with laundry, bathroom wasn t clean

i also loved that we had free parking

swept, no wash cloths in bathroom, phone not plugged in to wall, other phone missing buttons, room service menu

have to pay for wifi unless you book through their website.

my room was close to the elevator and laundry and the sound from the hall was loud

i wish the pool was open.

nice swimming pool and hot tub

wifi was out during my stay

parking lot only has one way in/out and it's located on a very busy highway so it can be tricky

sleep very uncomfortable in bed , due a lot of xtra chemicals n laundry cause of covid ( we asked the staff

clean hotel good breakfast

was not full but i was given a handicapped room with adjoining door to another room, and next to parking lot on

the kids loved the pool

i like the bed and also enjoy the breakfast too

it was nice having kitchenette/laundry facilities

when checking in, he told me he doesn't know much because he is usually the laundry guy

too much detergent in laundry had over-powering smell

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

location great, breakfast perfect. staff wonderful. live it here

free laundry machines

clean and kitchen

my 4 year old and wife were very excited about the room with a kitchen and my son opened every drawer to show

the best part of candlewood was the full kitchenette in the room

room nice size, kitchen nice.

pool area was very nice

pool was closed due to covid.

great staff especially the kitchen manager, she was really friendly, helpful and efficient.

disappointed-super noisy - super thin walls, ridiculously loud young kids all day/night, barking dogs, no clocks

was not aware that the pool and hot tub would be closed due to covid-19 concerns

the main reason we picked this hotel was one the price and the second was for the pool for the kids

comfortable and quiets and it had a pool

the only thing i didn t like was that the pool water was cold.

in room, no open bar as was advertised, no one came to check on us, no one accommodated us with room service,

the pool ,the kids liked

pool, fitness center, free breakfast, and a nice quiet comfortable room

free parking.usually stay downtown

breakfast was good variety and decent hot breakfast

the pool was clean and not too crowded, so i actually managed to get a decent workout in

location a couple different times for customers arguing with staff and another time checking the parking lot,

they do have 24 hour laundry

laundry facilities and cheaper than some laundromats

i don't like that breakfast $$ is included..brown bag fruit and muffin ..smh

gym and pool.

did not have a chance to use pool

was comfy, laundry facility was clean and the hotel staff was helpful and friendly

liked that there was a laundry facility i could use at the hotel

clean and they offered the soda and popcorn bar, free cocktails (3) for an adult guest, and have laundry on site

laundry facilities are very substandard

the heated pool was great

great pool and hot tub. nice laundry facility

in addition, the laundry facilities by that entrance created unexpected noise

free laundry is a plus

pool and spa was not open a few days while we were there, then just the pool

didn’t like that they told my kids to go to their room for a “curfew”

blanket and was told that they had none available but they would bring one to the room when the laundry was done

location off the interstate, pet friendly

to pay for parking

breakfast offerings were not the greatest. carpet in our room had many stains.

breakfast was ok...

laundry facility was nice and staff was easy to work with.

the pool was clean and well maintained

included breakfast was ok, room was quite, clean, great location for where i was going

the breakfast was hot and delicious

would prefer a little better breakfast, i'm a country boy you know biscuits and gravy scrambled eggs and bacon

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

fitness room small and 2 of the 3 machines did not work

pool closed. breakfast looked nothing like shown in the hotel photos.

clean and modern. hot breakfast was good.

breakfast and staff was amazing

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

a few things needing repair were ice machine on our floor and laundry facilities

breakfast with made to order omelettes and fresh fruit was delicious

breakfast was exciting recommendations this place to anyone

we travel with children and this was a beautiful place for both adults and kids

the very friendly staff, their knowledge when asking about things around town, and the breakfast

hotel is beautiful and clean the front desk staff was friendly the bar and food services in the hotel were

poor tv selection for kids.

it s locations off the beaten path in a nice area with good parking

the sauna and room service was great!

free laundry room usage, breakfast was great. lobby, outside patio area was very spacious.

the room set up, the staff, the complimentary laundry room, the quality of the breakfast food, the coziness in

breakfast was really good and a nice fitness area. free laundry as well.

the laundry was free and conveniently located next to the fitness center

good breakfast, free laundry, clean comfortable rooms

to walk down long hallways to get to the laundry or ice machine

they had all accommodations. laundry, breakfast, washer and dryer, and even a can opener.

room was not clean, actually had to move rooms, laundry required 3 times of drying a small load $6 and the

great pool and hot tub, delicious hot breakfast, friendly staff, nice clean room!

breakfast, ask 2 times for room service and did not get any service

) called front desk to ask abt laundry

pool water was cold.

the hotel is clean and staff is friendly. breakfast is good too.

were doing work on the parking lot

breakfast was nice

fixtures, sink drainage issue, average breakfast, out-of-service laundry, outdated gym, and slow wifi

room smelled like mildew. on site laundry not working though advertised on website as available.

great breakfast. large comfy rooms.

staff, check-in process, kitchen in room, housekeeping schedule, convenient parking, clean common areas

no heated pool. my kids were disappointed

friendly staff, clean rooms, great amenities including breakfast and a nice gym.

think kids 12 and under should eat for free

breakfast was exceptional. bed was comfortable.

immaculately clean, easy parking, safe and convenient location.

amenities that included lots of meeting rooms, a starbucks/lounge, amazing breakfast buffet, nice pool/gym area

pool, friendly staff,

room smelled bad , construction, and no restaurant or bar on a friday but was on the net when i booked it

used the nice indoor pool area and the bar food was really good

painting was done in the lobby when we walked in work storage containers all over the parking lot the fitness

pool open til 10, no kids after 8, etc,

excercise room and laundry area were excellent. breakfast was very good despite covid.

it was quiet, and the kids loved the pool

temperature of the pool and snack/drink selection in hotel.

to covid , pool is only accessible for 30 mins and 1 family/room at a time

disappointed the pool was out of order, and no yogurt at breakfast

breakfast was great, very organized and loved the fresh fruit

the pool was open and clean, but we were told because of covid we were not allowed to use it

concrete steps to parking lot have settled or improperly installed almost caused me to fall headfirst

complimentary breakfast served from 6a-9a...would have liked it to go a little later.

parking lot was extremely icy and side walks were not shoveled

no pool or laundry facilities as was pictured but understand new renovations

no laundry facilities

pet fee, really

room smelled like pet urine

near mall, free parking, hotel room was nice, and the staff was super friendly!

room by noisy guest laundry very disappointing

and don't get me started on their laundry room

free laundry, a great pool and starbucks

location was wonderful. kids loved the pool.

the pool and gym were nice.

very clean and had guest laundry complimentary

free laundry an good customer service

hotel was super clean and the guest laundry was free

spatial room, clean, new, good price, breakfast included, good location for keystone.

clean rooms, extremely helpful and friendly staff, good breakfast, liked the pool, clean clean bed

laundry

i wish there had been laundry services available on the weekend.

the parents were drunk at the bar and the kids were running around banging on our door

bad attitude of the receptionist and bar staff

to move twice after checkin due to noisy kids/parents in the room next door

location. like room set-up at residence inn. like kitchen --- but did not matter for this trip.

the breakfast was pretty good and the staff was really friendly as well

charger close by bar on site provisions for sale breakfast available * pets allowed with $75 fee* kitchenette

the pool was too cold could have been heated

the breakfast was great. the room was amazing and very comfortable and relaxing.

laundry facilities, but no way to buy detergent

up, and there s a lounge/sofa area, in the basement, there are a few vending machines and a laundry room too

towels were threadbare and the common areas were used for folding the laundry

low price prime attraction, easy parking, room located near exit

hallway smelled like pets, but room was fine. no elevator.

breakfast was one of the best i've ever seen

clean, comfortable, great breakfast!

pool was very cold

rooms were clean, swimming pool was clean, some of the staff were pleasant.

better healthier breakfast selections

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

plus, they had laundry facilities which we desperately needed

it was very convenient to have laundry equipment available

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

laundry soap free from front desk.

no lobby coffee no in room coffee maker no pad and pen no laundry bag sound of doors banging

good value, nice room, friendly staff, clean, good location, kitchenette is nice

area the hotel is located is not a great area but the parking lot is super well lit so i felt safe

no wifi in the rooms, hard to get in and out of parking lot because of location.

there was a bed and they are pet friendly.

we mentioned this and cjj mentioned they are a pet friendly hotel, so if we had any issues with the room to

convienent and nice breakfast offerings

location, room was super spacious, staff was great, breakfast was good

when i complained about the wifi, she told me that if it worked on her laptop, then it should work in my room

back, there were people on house arrest living there, people smoking pot in the parking lot, not pet friendly,

the wifi is also trash

pet friendly.

good wifi and ok room.

friendly people and let us check out a little later because we were doing laundry.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

my pet had freedom other than that i didn't like anything about him or the place

the parking lot had not been plowed, people parked crazy and a school bus was blocking access to the

no wifi!!! the a/c did not work. linens, furniture, carpet, were all new in the 80s.

laundry facilities were an absolute joke, both washer and dryer were broken

carpet floor in the room looked stained and old. the laundry room was dirty

had the room next to the laundry room

i couldn't use the laundry machines somebody had them in selfish single use until they broke the

also had fridge and microwave, was centrally located near resturants and stores, coin operated laundry

front desk staff threatened me when i repeatedly told her that her laundry room had problems such as dryer vent

had a pool

the far walk from the parking lot to the front door.

i wouldn't return, especially with kids

i booked 2 rooms. they placed us in separate buildings. i had to travel to see my kids.

room was next door to laundry shoot

pretty sure i was right above the laundry room

the pool, the breakfast, the bed, the shower

east early check in

friendly staff, very professional, clean, comfortable room adequately accented, great breakfast.

towels could not be had until late evening, in that they had not done laundry

only one staff on duty. he was doing laundry check in. as well

the laundry room isn't 24 hrs

very friendly staff. working elevator, great location. had laundry room onsite

not too bad, i can't complain! laundry room was nice and everything seemed clean.

the staff was very helpful when i asked questions about their onsite laundry facilities

road noise. room was near an exit and laundry room.

having several washers and dryers in the laundry room made that task faster and easier

workout equipment is so old in the gym that treadmills are slick and unsafe to use

easy check in, clean rooms, free hot breakfast

for returning the dirty towels for clean ones because he didn't bring the towels down in the laundry basket

was very disrespectful where he would just talk very unprofessional the room had bedbug and the laundry room

i liked that we could do a linen/laundry exchange everyday

when i went to do our laundry i only had bills but guess what they don't have a change machine they do have a

24 hr laundry

complimentary laundry facilities a definite plus

i loved the variety they had in the little store and the fact that you can do your laundry for free

free laundry

loved the free laundry room for my extended stay

not too much. the laundry was free for guest. that was the highlight

omlets were old and dried out also, no fresh fruit on breakfast bar

breakfast left a little to be desired

while all other establishments around had parking lots that were completely cleared, hampton's was not; the

definitely do for a renovation of the guest rooms, the lobby in common areas we're nice, the pool could use

comfy bed large variety at breakfast

there's a laundry area, breakfast in the morning, guest and staff are friendly

laundry soap had to be purchased at the front desk and was expensive

cost money to use the laundry facility. should have breakfast up until 10:30am-11:00am.

is breakfast but like oatmeal and snacks no dinning room was located or kitchen area it's just a quick grab and

advertise a kitchenette for extended stays but there was nothing in it

there is an onsite laundry

front desk able to provide change for laundry. check in was simple.

then we were by the laundry room and the rudely kept slamming the door all morning, then one of the guys who

they need to offer change for the customers in case they need vending and laundry

was told the laundry machine was broken and i couldn't use it

laundry facility was so dirty and was out of soap and fabric softener

long wait for laundry service one had one washer and dryer.

pet friendly, handicap accessible room was too far from elevator and on the very top floor.

pet friendly

it nice having 2 areas for the kids to play

there is a free laundry room on-site, plus a lending locker where you can borrow boardgames and such

plenty of parking ..friendly staff.. free laundry.. great location

feels like home & free laundry facility

super clean and nice place to stay. super friendly staff. free laundry!

full kitchen and free laundry

i tried two days to do one load of laundry and finally had to find a laundry mat

the breakfast was good

fast check in well as clean room, good breakfast and wifi

decent workspace, good wifi, good price for the quality experience

pet freindly

needed the curtains to shut completely, lights from parking lot were seeping into the room.

the 40.00 pet fee was high for a few dog hairs to sweep

even though there were only a couple of cars in the parking lot, there was a noisy couple right next door to

it was quiet, room was clean, breakfast was good. met all of our needs for this overnight trip.

lobby was under renovation, pool was closed.

the pool was great and the laundry facility was a bonus

the pool was nice but no hot tub....

great customer service, clean facilities, good breakfast, pool room

it was oddly empty, as in had a wide open parking lot; not very booked

housekeepers and kitchen staff very friendly

also wasn't expecting the coin operated laundry ( it's complimentary at hotels in the area for the same price

was closed, kids were very disappointed

was very clean and had everything i wanted - large room, pool, hot breakfast , free parking, convenience to a

understand the challenge of having the gym open

we're on the second floor and we could hear a loud crowd out in the parking lot

and their breakfast was hot and fresh

around great place, easy access from interstate, friendly, clean, good breakfast

located, the breakfast buffet was well stocked, staff were friendly, and i would stay here again

breakfast was amazing! rooms were sooo clean

easy, friendly, efficient, great breakfast

breakfast is fresh and tasty

a dislike, just a note that the parking area can fill up and if you arrive late in the evening you may have find

the inn itself is gorgeous, had the spa tub in room, and was the feel we were aiming for ( for the most part)

free parking spot and it placed not far from the city centre

great stuff. unique stylish set up. breakfast was awesome too.

staff was very friendly and the room and laundry facilities were exactly what we needed for a baseball tournament

the parking situation sucked to

clean, convenient location, friendly staff and very nice breakfast options!

halls smelled like smoke, smoking rooms shouldn't be on the same floor as nonsmoking

booked specifically for a pool and pet friendly

the wifi was unavailable for a short while

very nice pool great breakfast buffet and a good really good staff

great location! very big & very nice room! breakfast was good as well!

the pool and hot tub were nice and all of the staff that we encountered were very friendly

friendly staff, excellent breakfast, pool temperature

love the fact that the laundry room is free

opportunity to be in this hotel was incredible, the location, the laundry facilities and the room was great

breakfast was good, free laundry was great

we did not use the pool, fitness center or laundry, but they're nice amenities

very roomy and large fridge and other kitchen supplies. it was very clean.

i like the friendly staff, new amenities,laundry room and workout area was clean.

i loved the set up of room and i loved the pool and patio area.

love the suites. great workout room! comfortable bed. good breakfast.

modern amenities, easy access of wifi.

rooms where very clean, staff wonderful, breakfast great!

the free breakfast was amazing.

and the wifi was ok and free

parking lot flooded during rain storm upon return to hotel after the evening venue we attended

not chic or cool when compared to many new hotels, but very clean, well-maintained, with a breakfast that was

more kids channels on the tv

and bar with restaurant- small limited menu but clean and location very central in fishers

pool area was nice. hotel was near some good restaurants.

than that have to go to either end of the building which was long walk for my aging mother, also parking wraps

we came during the weekend and the parking was very slim

parking was limited one night due to a wedding reception at the property next door.

love that the laundry facility has the csc pay mobile app

laundry facilities on each floor was nice for sons uniform after games to be cleaned

take out breakfast instead of a buffet breakfast (d/t covid, of course)

our room was located almost directly across from the gym, and next to the door leading out to the outdoor pool

pool was outdoor and closed after labor day, which was unfortunate since the temperature was 90

i was not notified the laundry was not working the entire stay

curtain in our room had a rip near the top and there was a chair in the hallway near the hotel laundry that had

was a laundry machines available to was uniforms

free guest laundry located around the corner from the large, clean fitness center

were told over the phone that the laundry facilities were in working order- after checking in we found out that

we ordered room service twice, and each time the food quality was not that good at all

the shower was incredible! we enjoyed the artwork and the mini bar selection too!

potentially more options on the room service menu

the decor and ambiance. great location and coffee bar. gym was well equipped. rainshower!!!

full mini bar and room service. bed and bedding were very nice. cool decor.

pool was small and too many kids swimming late

my kids enjoyed the nice pool, breakfast was very delicious, everyone was so helpful and the room was definitely

my kids enjoyed the nice pool, breakfast was very delicious, everyone was so helpful and the room was definitely

well located, staff was super efficient and courteous, property is well maintained and breakfast was good

2024 to attend a wedding - couldn't be happier with the room itself (king bed studio, with full kitchen