pool was a little small, however we were able to go in with no wait

at the bar was very hospitable

the kids really enjoyed the big room we had and i enjoyed the fair price

kids were running the halls all night

teams staying there, i was not disturbed at all, slept peacefully, and enjoyed an evening in the bar area to

pool- free breakfast- laundry room

extremely clean, great decor,fantastic pool and gym, nice laundry facilities, awesome location

breakbar was good, pool was fun for kids

this hotel was very pet friendly which is definitely a plus for future travels as pet owners.

top golf was right across the street and there were a few really good restaurants right out the front

liked having the ability to do laundry there

laundry facility not adequate for the amount of rooms. our bathroom sink was leaking.

the sheets and towels were obviously clean laundry but the mattress,carpet and drapes in my room were horrible

the cost of the laundry. i don t expect it to be free, but 2 dollars was a bit high.

breakfast was amazing, and the parking lot allowed me to comfortable park my uhaul, which was great

did not eat at the hotel but the bar staff and drinks were good

sat at bar for a drink was asked to leave st 11:01 pm

the front desk staff and bar staff exceeded my expectations by a landslide.

at the bar were amazing

kids liked the pool

lack of parking for vehicles pulling trailers. i had to park next door

the pool is really small (kinda made me giggle)

place is new, the gym is really nice with free weights, machines and cardio.

microwave in room check in was slow too many kids in pool without supervision

laundry machines need fixed

nice laundry room

location big and pond great laundry room

to additional towels and laundry room were great

the staff is great, and the laundry room take debit card which is a huge plus for me

laundry facilities on each floor was nice for sons uniform after games to be cleaned

love that the laundry facility has the csc pay mobile app

the weather was warm, the pool was not filled

kitchen staff was very helpful

my business meeting, the lots were pretty full, so i had to drive around awhile to find an open parking spot,

was a laundry machines available to was uniforms

curtain in our room had a rip near the top and there was a chair in the hallway near the hotel laundry that had

the laundry room was especially hot

i was not notified the laundry was not working the entire stay

laundry could have been in operation after 2 week stay elevator could have been repaired tv could

you had a pool that was warm. staff very friendly. i loved the whole experience

parking lot is small, we got the last available spot. plan ahead.

pool and gym facilities closed, nothing mentioned when booked

in from back of building behind reception desk, the only center of the building door is thru the pool area which

parking was limited one night due to a wedding reception at the property next door.

breakfast was very disappointing

the wifi was great! no problems running netflix on my phone. staff was good. breakfast was good.

the pool area was chilly but over all was good

only to the room, wifi and breakfast, i felt this property to be overpriced

and the wifi was ok and free

i like the friendly staff, new amenities,laundry room and workout area was clean.

breakfast was very good

breakfast was good, even had gluten free options

swimming pool was beautiful the room was clean and big for my family

we were hoping for some more breakfast options (bacon or sausage) but that's minimal!!

we did not use the pool, fitness center or laundry, but they're nice amenities

opportunity to be in this hotel was incredible, the location, the laundry facilities and the room was great

breakfast was good, free laundry was great

love the fact that the laundry room is free

birthday party arrived in the pool area and 30 kids took over the hot tub and the pool

breakfast was awesome!

even the parking lot was clean

the hot tub & swimming pool were great! the staff was very nice!

the water pressure was great. loved to be able to use the kitchen. pool was nice and warm.

facilities could use updating such as the gym

staff was very friendly and the room and laundry facilities were exactly what we needed for a baseball tournament

i like that they don't require a deposit and they have a decent breakfast.

are renovating so there was no hot water, no pool, cable and wifi kept going in and out and they did not inform

trash in parking lot and entrance to building

fresh smelling as no smoking was allowed in the whole building

also wasn't expecting the coin operated laundry ( it's complimentary at hotels in the area for the same price

our kids loved every day

because of covid, there was no access to the pool, gym, or breakfast buffet

because of covid no pool and no hot breakfast but not their fault.

there was tons of rock salt scattered throughout the parking lot, looked awful

had their laundry bags and luggage sprawled out everything

we used this location to do some laundry and the hotel had everything we needed including a stash of quarters

clean, laundry services, great breakfast selection, reasonable priced snack items available, and bed was

very neat very organized place would definitely stay there again great breakfast has a bar inside pool with

there was an issue with kids running through the hallway above my room at 1-2 am

laundry room

nice fitness center and pool which we had all to ourselves when we went

the breakfast was great. clean and organized.

location and breakfast buffet were wonderful

pool was nice but maybe heat it a little better

only thing i was looking for was a laundry room for guests

housekeeping/laundry was impeccable

i looked for a laundry room for guests and didn't see one. that's the only thing i needed.

room service had to be requested (this was ok but it would have been nice to know ahead of time or

kitchen out of desert i wanted

i tried two days to do one load of laundry and finally had to find a laundry mat

fast check in well as clean room, good breakfast and wifi

the location was great, clean rooms and great wifi.

easy check in clean rooms and great wifi

fence around lake falling down and would not prevent child or pet from falling into water

long wait for laundry service one had one washer and dryer.

laundry facility was so dirty and was out of soap and fabric softener

large groups of kids yelling and screaming in the hallway all night

inn was very clean and the brunch and breakfast and amenities was good for the price i have not stayed in any

wifi was good, we were able to connect our playstation 5

the laundry room was the best part.

for returning the dirty towels for clean ones because he didn't bring the towels down in the laundry basket

was very disrespectful where he would just talk very unprofessional the room had bedbug and the laundry room

the laundry basket was handy and due to extended stay type, great deal for people looking to stay long

i liked that we could do a linen/laundry exchange everyday

laundry room was very cold and only had one working dryer and washer

i called ahead about laundry facilities because i needed to do my laundry while on my break

all the vending machines were empty, including the one in the laundry

the night service attendant went beyond and above his duties to assist me with the laundry room and i appreciate

noisy rooms; poor laundry experience

front desk able to provide change for laundry. check in was simple.

they need to offer change for the customers in case they need vending and laundry

was told the laundry machine was broken and i couldn't use it

then we were by the laundry room and the rudely kept slamming the door all morning, then one of the guys who

there is an onsite laundry

free laundry

not too much. the laundry was free for guest. that was the highlight

love free laundry

from the pantry, pool to the laundry, everything available and ready for use

i loved the variety they had in the little store and the fact that you can do your laundry for free

not too bad, i can't complain! laundry room was nice and everything seemed clean.

towels could not be had until late evening, in that they had not done laundry

it was late before towels were available, in that laundry had not been done

very friendly staff. working elevator, great location. had laundry room onsite

no extra blanket, laundry bag, or lotion

cost money to use the laundry facility. should have breakfast up until 10:30am-11:00am.

laundry soap had to be purchased at the front desk and was expensive

there's a laundry area, breakfast in the morning, guest and staff are friendly

just a little disappointed that the breakfast was very minimal--muffin/coffee/

cleanliness location kitchen bathtub pet friendly

front desk staff threatened me when i repeatedly told her that her laundry room had problems such as dryer vent

breakfast-not even coffee-everything had to be purchased via the pricey bistro, very cold pool without towels

i wouldn't return, especially with kids

pool area extremely cold, kids running throughout the halls & front desk person extremely rude.

the surroundings, the bed and the pool were great!

laundry facilities were an absolute joke, both washer and dryer were broken

i couldn't use the laundry machines somebody had them in selfish single use until they broke the

also had fridge and microwave, was centrally located near resturants and stores, coin operated laundry

carpet floor in the room looked stained and old. the laundry room was dirty

had the room next to the laundry room

when we got up to leave no one was at the desk and they had a sign saying they were in the laundry room rang

when i did bring the towels down to get more she made me come in the laundry room and load my towels into the

facility accepts cash they dont, and also it stated it had refrigatir and microwave it didnt no laundry facility

no hot water no pool and no laundry ud83dude22

i also went to do laundry and it only took quarters

quiet. nice pool and hot tub

the swimming pool was way to cold to even swim

liked the parking garage

pool was closed for maintenance but we were offered the opportunity to use the pool at the hotel

the bistro and coffee bar was excellent

hotel was under construction and parking was limited

aware of construction going on which was not a big deal but when trying to park there were not parking spots

property advertised a hot tub in the pool room and that was not available

my husband brought breakfast back to our room

pool was down for maintenance for the majority of our stay

towels were threadbare and the common areas were used for folding the laundry

up, and there s a lounge/sofa area, in the basement, there are a few vending machines and a laundry room too

laundry facilities, but no way to buy detergent

also, no wifi

not have breakfast - room was fine, clean and pet friendly, thank you

breakfast

the breakfast was great. the room was amazing and very comfortable and relaxing.

the pool was too cold could have been heated

they were able to accommodate an early check in, and that was great.

didn t relieve prior to check-in that there was a pet fee.

i wish there had been laundry services available on the weekend.

laundry

not enough coffee in the room. no room service.

no service, noisey kids running through the hall.

kids were running up and down the hallways late at night

very clean and had guest laundry complimentary

free laundry an good customer service

hotel was super clean and the guest laundry was free

breakfast was great

easy parking, easy entrance, clean

no laundry facilities

no pool or laundry facilities as was pictured but understand new renovations

weren't any rooms that were pet free

location, price & great breakfast!

having a small kitchen is nice to have as well

free laundry, a great pool and starbucks

and don't get me started on their laundry room

room by noisy guest laundry very disappointing

loved the indoor jacuzzi & gym, very convenient to everything

i loved the breakfast. they were able to replace sausage with chicken. late check out at 2pm.

loved that it had a real fireplace and a duraflame log was included

was a short stay but love that there was a pool a basketball court and friendly staff

concrete steps to parking lot have settled or improperly installed almost caused me to fall headfirst

pool was clean.

clean, close to highway, fully equipped kitchen

room was next door to laundry shoot

pretty sure i was right above the laundry room

asked for a late check out due to running the carmel marathon

gym and pool were empty each time i went which was nice for me

they don''t have any snow removal service, so parking lot was a mess

excercise room and laundry area were excellent. breakfast was very good despite covid.

pool was so cold

only 1 ev charger, and the hotel doesn't take license plate info, so there was no way to get the car

the hotel is spotless, nice breakfast and very friendly staff.

gluten and dairy free options at breakfast :) good size room cooking/kitchen facilities

working and needed to be close to my home due to our flooring being replaced so i wanted to have room service

great price, nice pool, and good breakfast. wonderful employees!!

breakfast was limited- no pancakes or waffles which are staples for kids

were dozens of kids that were approximately 8-10 years old running around the entire hotel being very loud

no room service on out room

the laundry was free and conveniently located next to the fitness center

laundry, breakfast,

breakfast, social, laundry and pool. plus the staff was great.

also, the laundry services were free

the room set up, the staff, the complimentary laundry room, the quality of the breakfast food, the coziness in

room smelled like mildew. on site laundry not working though advertised on website as available.

fixtures, sink drainage issue, average breakfast, out-of-service laundry, outdated gym, and slow wifi

wifi speed should not be a paid upgrade

no heated pool. my kids were disappointed

location, clean rooms, swimming pool, free wifi, parking and excellent breakfast

) called front desk to ask abt laundry

very clean and comfortable hotel, i like the pool and gym and the staff are great.

they did allow us a late check out, probably to make up for the issues

stay there for 3 days room service only clean my room for 1 day the other 2 never stop l let front desk kn

breakfast was hot & tasty, with enough choices for me

to walk down long hallways to get to the laundry or ice machine

room was not clean, actually had to move rooms, laundry required 3 times of drying a small load $6 and the

they had all accommodations. laundry, breakfast, washer and dryer, and even a can opener.

they charged me twice for the one-time pet fee

breakfast was adequate.

the gym was well equipped making it easy to get a work out in

plenty of parking which is well lit at night

was vary loud kids running around the halls half the night. being loud

no free breakfast.

free parking

laundry facility was nice and staff was easy to work with.

as pet friendly, since remodel, no pets

filter change because the room was really stale and it already smelled like someone had a live in pet when let

breakfast needs to be later on saturdays

the breakfast was adequate but not fancy.

the pool hours

gym and business area would not be available but when i arrived the reception/restaurant and bar areas were

parking lot on the south side

ample parking. clean.

no bar area

in addition, the laundry facilities by that entrance created unexpected noise

free laundry is a plus

great pool and hot tub. nice laundry facility

the whirlpool was out of commission.

didn t like that they told my kids to go to their room for a curfew

clean and they offered the soda and popcorn bar, free cocktails (3) for an adult guest, and have laundry on site

was comfy, laundry facility was clean and the hotel staff was helpful and friendly

laundry facilities are very substandard

liked that there was a laundry facility i could use at the hotel

and the pool and hot tub were fun for the kids

no laundry facilities working

laundry room was not operational. dryer is broken.

construction in the hotel room with unsafe conditions (exposed electrical) and many people in the parking lot

wifi & phone reception was so so bad

people hanging all out in parking lot

the pool was not useable

wish they had free weights or more equipment in gym.

only reason for the 7 rating is because we purposely booked the hotel due to the heated pool

parking was good

clean, convenient, comfortable, nice amenities. good breakfast.

linens were nice, the tv's had been updated since the pictures of the hotel were taken, plenty of parking

free parking

if my husband was not there and i had no extre money i would have slept in a walmart or speedway parking lot or

carpet was nasty

they charged us a pet deposit and 20 dollars a night the second time we stayed there due to the fact they had

down the hall on first floor smelled of marijuana,the room was ok,needed a good cleaning,the laundry room we

from all high priced vending machines, plus expensive, coin operated, way filthy and outdated laundry facility

have used a pool

breakfast was wonderful, the lady running it did fantastic

everything was clean and the breakfast was delicious

1 elevator out of service for 5 days laundry out of service for 5 days

pool was not available neither was the on-site laundry during this stay

the breakfast

we couldn't use the gym or the pool as both were closed during our stay

breakfast was good, location is great and staff were very nice.

breakfast good and location great

the breakfast was not very good

the cleanliness, the breakfast, miss heather.

we didn't like was that we could hear everything from the breakfast / lobby area

new build, clean, good breakfast and loved the coffee.

parking lot and the hotels grounds are also well-kept

pool is as out of service

helpful staff at the front desk: handed us a map of indianapolis with restaurants, parking lots, sightseeing,

pet friendly

very clean and breakfast was great. kids enjoyed the pool.

lots of little kids and families and oh there was a bar, but no free breakfast

the wifi was good enough

disappointed that not only was the pool closed, but the gym was closed off as well

i understand that too many kids on account of a local tournament can be crazy, but some of the front desk

better room service

pool was closed.

wifi was disastrous: unreliable, constant security problems i haven't had on other public networks

didn't know about breakfast until it was over. with a group of hungry kids.

breakfast and pool

great water pressure, comfortable bed and friendly staff. great hot breakfast too.

was very friendly and helpful, free laundry services, rooms were amazingly comfortable and had a well stocked

it has a laundry & gym room which is convenient

very comfortable bed. nice to have access to a full kitchen. free laundry facilities a plus.

i was given a room near the front entrance across from the room they did laundry

it was very close to my job. i enjoyed the free laundry facilities. it was near the freeway.

the dryer in the laundry room got really hot, which dried our clothes really fast

there was the extreme stench of marijuana on the first floor, near the laundry room, but staff had no control

free wifi

the breakfast everything was walking distance and the gym facility tum

breakfast was great and the dining style was wonderful

laundry facility with wireless pay option was a nice

laundry room was dirty

quiet, comfortable bed, laundry next to room so no need to walk far.

towels could use some laundry softener for sure, and ensure you have at least four towels, and wash clothes in

guest laundry facility no lights working and bugs on the chairs

onsite laundry was great

they had my check the offices and the laundry area where absolutely no one was found

there was a gym and a pool, both were open

the kitchen in the room was awesome, and the kids loved their beds

the staff were great and they had a large breakfast with huge, delicious buckwheat waffles

all rooms have full kitchen and separate dining area. it has full laundry in the hotel.

room was close to the lobby and the laundry room

i stayed here many times, and the breakfast is the same.

the breakfast didn t have much of a selection

better bedding the staff was not friendly had to ask for the room to be vaccumed 2x die to pet hair from previous

original request from housekeeping was they needed to do laundry

there is one laundry unit on main floor $4 to do and machines are ancient

smell constantly couldn't use washer they constantly washing sheets and towels in guest laundry

was told they were in the laundry never in my life have i stayed at a hotel and not had the

there were wrecked cars in the parking lot. lots of cigarettes butts at the back entrance.

the staircase, laundry, and other common areas were filthy

wasn't a breakfast like advertised on booking but there was coffee for everyone at least

breakfast

i wish that the pool was open and that they had breakfast

for bugs and require a pet deposit for those who have pets in the room seems they will be more responsible for

i had to go to the office to get towels and wash clothes and there were no clean or dirty in the laundry room

there were laundry hampers filled with garbage bags under the stairs

outside on the property was trash everywhere in the parking lot and in the grass all around the property

ok room for the money. close to interstate. fast wifi.

is covered with plastic, the door is not working, and wifi worked only few hours after check-in

laundry room wasn't working

staff is quite rude they do not even know at what floor is the laundry room and did not want to give me change

one staff member charged me for laundry powder another did not

room was quite clean and there is a laundry on the side (extra charge

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

laundry was done to get additional washcloths

the laundry on site took extra washes and drying cycles to complete three days of laundry

had towels or swimming towels available , they gave us laundry shout to clean the jetted tub

size of spa tub.

no carpet - i was afraid i'd slip with my cane breakfast very limited.