staff was great, and breakfast was good with nice options

breakfast was good

the cleanliness, the breakfast, miss heather.

breakfast hours on weekends and we checked out a day early and received no refund

their breakfast which is included with the room is wonderful

parking was good

outside gas fire pit, pool open until 11.

coild not close the curtains all the way so streetlight in the parking area shone into our room

wish they had free weights or more equipment in gym.

definitely do for a renovation of the guest rooms, the lobby in common areas we're nice, the pool could use

room was next door to laundry shoot

pretty sure i was right above the laundry room

parking was great

wifi would work even though we put in room number and last name

hotel was conveniently located to trailhead with parking

ample parking. clean.

gym and business area would not be available but when i arrived the reception/restaurant and bar areas were

used the nice indoor pool area and the bar food was really good

comfy bed and pillows. very friendly staff. nice breakfast options and plenty of parking.

painting was done in the lobby when we walked in work storage containers all over the parking lot the fitness

excercise room and laundry area were excellent. breakfast was very good despite covid.

overall, cleanliness, staff behaviour gym, breakfast

didnt like that my card was charged a pet fee 4 days after my stay when i brought 2 licenced and certified

pool was so cold

there are better deals in the area for suites with kitchen facilities (including stove burners which they do

the pool area was great, but it was overrun with tourney guests

the breakfast buffet, the breakfast could have been better!!

we love this hotel. ita ? ? s always very clean, the staff is friendly, and we love the pool.

nice staff, 15 mins from downtown (but free parking) and right off the highway to easy to get to

my kids enjoyed the stay, the hotel is very clean, and they are very helpful

fixtures, sink drainage issue, average breakfast, out-of-service laundry, outdated gym, and slow wifi

room smelled like mildew. on site laundry not working though advertised on website as available.

staff, check-in process, kitchen in room, housekeeping schedule, convenient parking, clean common areas

friendly staff, ok breakfast, free parking, very nice room, the location was perfect for us.

not expect the room to have a mini-kitchen that included a 2 burner stove, a good sized refrigerator, microwave

) called front desk to ask abt laundry

we live an hour and a half away and had kids doctor's appts 2 days in a row and so we decided to get a motel

very clean and comfortable hotel, i like the pool and gym and the staff are great.

the food on the second day stay could have been more hot for the breakfast.

stay there for 3 days room service only clean my room for 1 day the other 2 never stop l let front desk kn

to walk down long hallways to get to the laundry or ice machine

they had all accommodations. laundry, breakfast, washer and dryer, and even a can opener.

room was not clean, actually had to move rooms, laundry required 3 times of drying a small load $6 and the

pool was great. hotel was clean. beds were comfy. breakfast was decent.

rooms are so spacious and i love the full kitchen

laundry room was very cold and only had one working dryer and washer

the night service attendant went beyond and above his duties to assist me with the laundry room and i appreciate

noisy rooms; poor laundry experience

i called ahead about laundry facilities because i needed to do my laundry while on my break

all the vending machines were empty, including the one in the laundry

and quiet, but i can imagine it gets crazy in the summers when kids are at grand park

the pullout couch for our two older kids is only a full size and the mattress is very thin and not very

the room was too small, the house keeping ladies were cussing very loudly in the halls and in the parking lot

kids enjoyed the pool but said the water was very cold and the room the pool was in was a bit cold,

arriving at 4am with 2 sick kids the staff promptly dealt with an oversight (3rd party issue- not hotel) and

pool was super cold, not even enjoyable for an indoor pool

pool was closed for maintenance but we were offered the opportunity to use the pool at the hotel

the bistro and coffee bar was excellent

clean rooms. friendly and helpful staff. enjoyed being able to do a few laps in the pool.

quiet. nice pool and hot tub

breakfast, social, laundry and pool. plus the staff was great.

the laundry was free and conveniently located next to the fitness center

also, the laundry services were free

free laundry room usage, breakfast was great. lobby, outside patio area was very spacious.

the room set up, the staff, the complimentary laundry room, the quality of the breakfast food, the coziness in

in addition, the laundry facilities by that entrance created unexpected noise

free laundry is a plus

great pool and hot tub. nice laundry facility

have stayed here a few times and we enjoy having our kids come to visit us and swim in the pool

staff was nice also we had first level room with access to the pretty court yard and close to the pool great

laundry facility was nice and staff was easy to work with.

breakfast was great, room was clean and comfortable. the pool was very nice too!

hot breakfast each morning was very good

would prefer a little better breakfast, i'm a country boy you know biscuits and gravy scrambled eggs and bacon

wonderful breakfast! very clean rooms and friendly staff. pool was warm which was a plus :)

location, pool was warm and the kids had a blast

parking but that comes with having alot of guests.

the very friendly staff, their knowledge when asking about things around town, and the breakfast

my granddaughter had a gymnastics competition at 8am that morning so she did not get much rest

were dozens of kids that were approximately 8-10 years old running around the entire hotel being very loud

laundry facilities, but no way to buy detergent

towels were threadbare and the common areas were used for folding the laundry

up, and there s a lounge/sofa area, in the basement, there are a few vending machines and a laundry room too

there were some late night partiers in the back parking lot that made quite a bit of

kitchen

liked that there was a laundry facility i could use at the hotel

clean and they offered the soda and popcorn bar, free cocktails (3) for an adult guest, and have laundry on site

laundry facilities are very substandard

was comfy, laundry facility was clean and the hotel staff was helpful and friendly

breakfast, hot tub, pet friendly

kitchen was big with seating for four, equipped with minimal, but useful kitchen items for two

the kitchen, sitting area, and shower were such a bonus

hot breakfast was available every morning

had wifi that actually works

the pool was too cold could have been heated

sat at bar for a drink was asked to leave st 11:01 pm

at the bar were amazing

the front desk staff and bar staff exceeded my expectations by a landslide.

did not eat at the hotel but the bar staff and drinks were good

no laundry facilities

no pool or laundry facilities as was pictured but understand new renovations

staff was very friendly especially the kitchen staff.

i didn't stay for breakfast, everything else about my stay was satisfying.

staff, accommodations, breakfast, and cleanliness were top-notch!

liked having the ability to do laundry there

the cost of the laundry. i don t expect it to be free, but 2 dollars was a bit high.

the sheets and towels were obviously clean laundry but the mattress,carpet and drapes in my room were horrible

laundry facility not adequate for the amount of rooms. our bathroom sink was leaking.

did not use the breakfast amenity this trip, as we met family for breakfast in fishers, but we have stayed there

hotel was super clean and the guest laundry was free

free laundry an good customer service

very clean and had guest laundry complimentary

breakfast good, room clean and comfortable

the pool deck is extremely slippery as well and had us on edge when we d get out

laundry

i wish there had been laundry services available on the weekend.

be a separate area for them to have been waiting to get started yet still be able to come to the bar to get

bed shower decor room service

300 soccer kids in lobby

and don't get me started on their laundry room

room by noisy guest laundry very disappointing

free laundry, a great pool and starbucks

the ladies in the dining room service with a smile very polite food was good, the shoes shine man also gave me

i liked relaxing at the pool

extremely clean, great decor,fantastic pool and gym, nice laundry facilities, awesome location

pool- free breakfast- laundry room

breakfast, was great and the location was great for our needs

pool was very small and crowded

the location to top golf, and restaurants

pool was smaller than usual but kids absolutely loved it

the only thing i did not like was the icy parking lot. very slick around 7:30pm.

location was great....across from ikea & top golf

at the bar was very hospitable

the location was great, close to ikea, top golf, lots of restaurants, and and great area to walk around

kids liked the pool

lack of parking for vehicles pulling trailers. i had to park next door

the breakfast buffet had a nice selection of hot and cold items, and the staff was very accommodating

the pool was very nice and they had a great breakfast bar

inns are normally enter room from parking lot

everything except parking

great kitchen & bath areas too

the pool was open and clean, but we were told because of covid we were not allowed to use it

pool is much smaller than pictures

the fact that the pool was not open yet.

also wasn't expecting the coin operated laundry ( it's complimentary at hotels in the area for the same price

the room was spaceous and the pool was clean. i love that they offer breakfast.

was very clean and had everything i wanted - large room, pool, hot breakfast , free parking, convenience to a

my kids use the pools at hotels almost the whole time we are there, it didn't take very many people to

we're on the second floor and we could hear a loud crowd out in the parking lot

my room was close to the elevator and laundry and the sound from the hall was loud

wood floors creak but i was above the pool so i wasn t disturbing anyone.

very nice place to stay while traveling, excellent breakfast

the parking seemed a bit far from front door.

parking lot only has one way in/out and it's located on a very busy highway so it can be tricky

we did not use the pool, fitness center or laundry, but they're nice amenities

love the fact that the laundry room is free

breakfast was good, free laundry was great

opportunity to be in this hotel was incredible, the location, the laundry facilities and the room was great

this wasn’t a big deal, just an fyi to anyone with kids

the pool and hot tub were nice and all of the staff that we encountered were very friendly

our kids love being able to go get juice in the lobby throughout the day

the wifi was unavailable for a short while

the awesome breakfast

the only place we've found recently with the pool and hot tub open - super clean

staff was very friendly and the room and laundry facilities were exactly what we needed for a baseball tournament

clean, convenient location, friendly staff and very nice breakfast options!

fresh smelling as no smoking was allowed in the whole building

booked specifically for a pool and pet friendly

halls smelled like smoke, smoking rooms shouldn't be on the same floor as nonsmoking

front desk staff threatened me when i repeatedly told her that her laundry room had problems such as dryer vent

and the one thing i wanted was a pool for the kids to be able to swim

had a pool

kids were disappointed about how cold the pool was

the room service was awful long wait times, missing items, and a clear lack of attention to detail

i had to go to the office to get towels and wash clothes and there were no clean or dirty in the laundry room

there were laundry hampers filled with garbage bags under the stairs

understand if it was for a pet, but we didn't have our dog with us

there was party in the parking lot which went on for hours until the police came

outside on the property was trash everywhere in the parking lot and in the grass all around the property

parking lot flooded during rain storm upon return to hotel after the evening venue we attended

the pool was down so we wasn't able to enjoy it. staff was ok not super friendly.

location, clean, comfort, easy for wifi.

hotel must be a pet friendly hotel

very clean! very updated! clean pool!

love that the laundry facility has the csc pay mobile app

laundry facilities on each floor was nice for sons uniform after games to be cleaned

have preferred the hotel to have an indoor pool for the kids to play

great wifi

i really like staff owner and environment they even have charcoal grill out by pool

to additional towels and laundry room were great

nice laundry room

there is a large laundry facility off courtyard

me that no one is at front desk at night - especially when the back door is always open to the laundry room -

nice place and people is friendly and the laundry room expects card is a huge plus

i like the friendly staff, new amenities,laundry room and workout area was clean.

rooms where very clean, staff wonderful, breakfast great!

we ate breakfast at cracker barrel. we wanted a more substantial breakfast.

breakfast was ok, not great.

swimming pool was beautiful the room was clean and big for my family

were told over the phone that the laundry facilities were in working order- after checking in we found out that

free guest laundry located around the corner from the large, clean fitness center

the laundry room was especially hot

curtain in our room had a rip near the top and there was a chair in the hallway near the hotel laundry that had

laundry could have been in operation after 2 week stay elevator could have been repaired tv could

quiet, even though we were on the main floor and close to the pool

parking lot. we have a big truck and it was hard to find a space to park.

pool and gym facilities closed, nothing mentioned when booked

in the rear parking lot could have been better

property with an indoor and outdoor pool

the staircase, laundry, and other common areas were filthy

there wasn't breakfast

no breakfast

for bugs and require a pet deposit for those who have pets in the room seems they will be more responsible for

no breakfast or pool as advertised. check-in was behind glass and the clerk was hard to hear.

laundry room wasn't working

and laundry machine were broken, breakfast wasn t ready one hour after breakfast time had started,

room was quite clean and there is a laundry on the side (extra charge

staff is quite rude they do not even know at what floor is the laundry room and did not want to give me change

one staff member charged me for laundry powder another did not

loved that the pool was open until 11pm and breakfast was open until 10am

could have had a better breakfast variety... fresh cut fruit is always a plus.

was impressed that there was a kitchen for the price we paid.

kitchen and house keepers

excellent customer service, super clean, 2 room suite with kitchen

couldn t identify noise we kept hearing...elevator, ice machine, laundry?

staff was rude and unhelpful. there are no guest laundry facilities on the first floor.

night time clerk only the person doing laundry we need to be refunded for this terrible experience there was

of the laundry rooms' door was stuck

our room was the first room on the first floor, which was very nice, but the staff working in the laundry room

laundry facilities were an absolute joke, both washer and dryer were broken

also had fridge and microwave, was centrally located near resturants and stores, coin operated laundry

carpet floor in the room looked stained and old. the laundry room was dirty

i couldn't use the laundry machines somebody had them in selfish single use until they broke the

had the room next to the laundry room

original request from housekeeping was they needed to do laundry

there is one laundry unit on main floor $4 to do and machines are ancient

smell constantly couldn't use washer they constantly washing sheets and towels in guest laundry

was told they were in the laundry never in my life have i stayed at a hotel and not had the

was too much traffic outside on the parking lot at night-people hanging out

room was close to the lobby and the laundry room

all rooms have full kitchen and separate dining area. it has full laundry in the hotel.

almost no breakfast

no decent continental breakfast provided. a boiled egg, toast, & yoghurt would have been great.

i stayed here many times, and the breakfast is the same.

they had my check the offices and the laundry area where absolutely no one was found

onsite laundry was great

free wifi, free breakfast, and a pool

the pool was closed

pet fee was a ridiculous amount

laundry was done to get additional washcloths

had towels or swimming towels available , they gave us laundry shout to clean the jetted tub

the laundry on site took extra washes and drying cycles to complete three days of laundry

i wish the pool was open later

very clean nice breakfast options

rooms wasn t ready at 4pm, hallways were dirty with laundry, bathroom wasn t clean

in this hotel, 2 things during my 3 day stay: first i got a room that was not cleaned up, second laundry items

very clean, excellent breakfast, all staff were wonderful

she did mention litter in the parking lot, but, welcome to indianapolis.

parking and the toilet was over flowing in the room which got carpet wet and some of my

it was late before towels were available, in that laundry had not been done

no extra blanket, laundry bag, or lotion

the laundry room isn't 24 hrs

very friendly staff. working elevator, great location. had laundry room onsite

desk had quarters for laundry

the laundry basket was handy and due to extended stay type, great deal for people looking to stay long

when i went to do our laundry i only had bills but guess what they don't have a change machine they do have a

for returning the dirty towels for clean ones because he didn't bring the towels down in the laundry basket

was very disrespectful where he would just talk very unprofessional the room had bedbug and the laundry room

24 hr laundry

i tried two days to do one load of laundry and finally had to find a laundry mat

clean rooms and good wifi friendly staff

the location was great, clean rooms and great wifi.

extra charge for pets that i wasn't warned about until we were there

pet freindly

complimentary laundry facilities a definite plus

loved the free laundry room for my extended stay

not too much. the laundry was free for guest. that was the highlight

i love the fact that it was free laundry

free laundry

long wait for laundry service one had one washer and dryer.

laundry facility was so dirty and was out of soap and fabric softener

after a long day of driving, and showing up with grouchy kids and tired grandparents, the swimming pool,

the pool and the cleanliness of the property.

kids screaming and jumping in hot tub

front desk able to provide change for laundry. check in was simple.

then we were by the laundry room and the rudely kept slamming the door all morning, then one of the guys who

was told the laundry machine was broken and i couldn't use it

there is an onsite laundry

they need to offer change for the customers in case they need vending and laundry

we used this location to do some laundry and the hotel had everything we needed including a stash of quarters

clean, laundry services, great breakfast selection, reasonable priced snack items available, and bed was

had their laundry bags and luggage sprawled out everything

the staff was fantastic and everything was so clean. my kids loved the pool.

snow wasn't cleared off the parking lot. making parking difficult

laundry soap had to be purchased at the front desk and was expensive

cost money to use the laundry facility. should have breakfast up until 10:30am-11:00am.

there's a laundry area, breakfast in the morning, guest and staff are friendly

loitering outside the entrance so it looked like dangerous individuals were selling drugs in the parking lot

an early check in and late check out

laundry room

the breakfast was great. clean and organized.

pool area. no hot tub and the pool is very small.

friendly staff and a nice (but smallish) indoor pool area

i had one complaint it would be that there was no hot tub in the pool area

only thing i was looking for was a laundry room for guests

i looked for a laundry room for guests and didn't see one. that's the only thing i needed.

housekeeping/laundry was impeccable

breakfast was awesome

hotels should always have great wifi for clients

sleep very uncomfortable in bed , due a lot of xtra chemicals n laundry cause of covid ( we asked the staff

i loved the friendly staff, lean upgraded rooms, warm pool, comfy beds, and free wifi/parking.

it was a to go breakfast due to covid, it wasn't totally bad

we have 4 kids,and the listing said it would sleep all 6 of us, but there was a full size pull out bed and

was not a wide selection of breakfast options at the buffet which forced us to eat elsewhere

when checking in, he told me he doesn't know much because he is usually the laundry guy

after calling the main hotel # & waiting 20 mins, worker came stumbling out of laundry room, obviously had been

it was nice having kitchenette/laundry facilities

too much detergent in laundry had over-powering smell

the location, the pet friendly rooms, and the staff was kool as well...

clean, comfortable, great breakfast!

breakfast was one of the best i've ever seen

the breakfast had a very nice setup and the staff was very friendly.

breakfast was delicious

pool was nice

free laundry machines

room nice size, kitchen nice.

close to my sister, simple, great people, kitchen available

the best part of candlewood was the full kitchenette in the room

shower was held together with zip ties for shower head, kitchen equipment was total junk and way under equiped

they were a little rowdy and poorly attended in the pool areas which impacted the smaller kids being able to

many kids running down the halls

location pool at location closed due to covid front desk very courteous.

nice pool, clean, friendly staff, pet friendly.

breakfast was more than expected!! it was great

was plenty of free parking when we arrived

pool was going to close but they allowed us to use it for awhile anyway

there were kids running up and down the hallway all night. staff did not do anything

the pool ,the kids liked

you would of figured they would of salted the parking lot

location, room was super spacious, staff was great, breakfast was good

we mentioned this and cjj mentioned they are a pet friendly hotel, so if we had any issues with the room to

convienent and nice breakfast offerings

pool was closed

i ve stay in many of hotels and never once have i every had a keurig in my actual room and the breakfast is

great breakfast

wifi does not work

we enjoyed the pool and outside patio with a fire in the fireplace

laundry facilities and cheaper than some laundromats

they do have 24 hour laundry

the pool could have been warmer, and the sausage was cooked to long

in there non supervised and running around throwing shoes in the pool and throwing water in the gym

the parking lot, the entrances, the hallways, & the room

blanket and was told that they had none available but they would bring one to the room when the laundry was done

breakfast was appreciated and fresh! clean and friendly environment overall

during the three days stay, the gym and swimming pool is always closed

good location. clean. pool

swapped with another room because i found some paint on the carpet breakfast was amazing and kitchen staff are

a hot tub anymore since the remodel), and there wasn't a breakfast or reception time, and the laundry was closed

very nice hotel! loved the room layout and that it had a full kitchen

pool was not open

pool was closed

the beds were so cozy and the breakfast was excellent.

floor, the ice bucket top was dirty, the bathroom shower curtain had mold at the bottom, only one laundry bag

a few things needing repair were ice machine on our floor and laundry facilities

the staff was very friendly and our bar tender brandon was the best

kids couldn't swim very long bc it burned their eyes

it was busy when we were there with lots of families of kids playing on sports teams, so that made it a bit