the only thing i didn't like was the parking.

breakfast is fresh and tasty

i did not eat the breakfast

breakfast selection

nothing is from the kitchen

the hotel was advertised as having a bar but the bar is under construction and will not be open for several

the balcony off of my room had a better view so you could see the street below or maybe a rooftop bar would have

room service did not have 75% of what was listed on the menu

tv control was difficult to select live tv could use grab bar in shower

ordered food from room service and it was good but not what i expected for the price paid

no bar as advertised

:) free wifi worked better than you'd expect from a hotel

price and location. the food and bar area are good as well

very clean , the room was nice my kids enjoyed the pool

that it had a pool and gym

nice pool even though i did not use it

location and pool area

was filthy and when presented to front desk staff it was not replaced handles on cabinets in kitchen were all

my kids enjoyed the nice pool, breakfast was very delicious, everyone was so helpful and the room was definitely

beautiful rooms and public area, excellent staff, always greeted. breakfast was good..

facilities included kitchenette and laundry. also breakfast provided

pleasantly surprised with the size of room, the river walk outside the window, pool (not open), laundry etc soo

pool was warm and clean

pool area is dark and too hot inside the little room being in the basement and the road

breakfast was very good

as well as they did not have room service

the restaurant has limited selection for kids friendly foods

monument view and rooftop pool. bar staff was phenomenal!

the amenities, gym restaurant, after hours pantry, business center was excellent

something happened with the room service on the last day of my stay

love the breakfast..great area everything was nearby

cleanliness and the kitchen shower bed and pillow

the room was extremely large, with 2 beds, a sofa, a kitchenette, dishwasher and large bathroom

was equipped with everything you need including a dishwasher and large size fridge the indoor pool was nice

everything, enough said, i will stay there again. love the layout, with the kitchen.

nice property, breakfast and bar was closed

i called and was asked to talk to the laundry department

pool and laundry were convenient

they advertised 2 pools and a whirlpool. they only had 1 small pool by the hotels laundry.

laundry facilities lack of hot tub some front desk clerks were unhelpful and unfriendly'others were

bar was nice

also, there were no guest laundry options, no service or washer/dryer

laundry facility, no fridge or microwave and the reason i was upset is because i was unaware of

great facilities including indoor heated pool, room service

courteous & helpful staff (allowed early check in). central location. nice room. (+) hotel staff was wonderful

of early check in/flexibility in allowing late check out--and the breakfast granola--the best i've ever had

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

kids thought the bathtub was a creepy bathtub and i had to fight them to get in

room service was hard to get ahold of

the rooftop bar was spectacular!

very clean. rooftop bar was very nice.

the staff was very helpful when i asked questions about their onsite laundry facilities

road noise. room was near an exit and laundry room.

having several washers and dryers in the laundry room made that task faster and easier

the gym could have benefited from a cooler temp and some dumbells :)

they advertised due to covid the spa and gym were closed but said nothing about the pool being closed

the spa was closed

room service price was outrageous

card that i was not aware of before hand my credit card company charged me $ also when ordering room service

just found out that the spa is always booked so, i'll have to plan ahead next time but, there wasn't anything

wifi went out

suite with bedroom n seperate living/dining/kitchen area

early check in and late check out! connected to skywalk

should have limits on how many kids per adult at the pools

my grandkids had a blast in the pool

kids wished the pool was larger, but with all the fun had throughout the day and evening we didn't

were told by team members that they were in the laundry and will make sure we had them before the day was over

staff was incredibly helpful laundry machines worked perfectly incredibly close walk to

elevator was broken laundry was broken toiletries were empty

the free parking really helped out. it saved us a bunch of money.

no gym despite the web description and the breakfast was appalling

not properly cooling, ruined food inside, filthy room, no laundry bag, alarm clock 10 minutes behind, (resulting

free wifi was not usable

from the front desk to the bar tenders who served her soda

our room was exactly what we wanted and we had the best time, even without the pool being open

the bar and restaurant were nice

no bar no restaurant no pool for 200 per night i have stayed in better places for half the price

room service lacked providing clean towels. had to ask for fresh on a daily basis.

wifi is very poor

walking distance to all of downtown - loved it. great gym facility

bar open inside until midnight

found dirty laundry from previous visitors under the bed

decent exercise room and laundry

cute idea and might work for kids, but definitely not adequate for adults

amazing fitness facility

no room service

love the bar and great food.

hotel bar was great food and drinks. comfortable bed

the front desk clerk did not offer to answer questions, explain the location of the fitness center, give me a

great location the bar and food was ok. staff were keen to please.

bed was amazing and we had drinks at the bar and the staff was very friendly and the drinks were delicious

night long people or kids running down the hallways and cussing slamming door all until 2 am in the morning not

hotel was clean, had a terrific breakfast, a gym and a nice size bathroom for the room size

great accommodation. great location, rooms, breakfast and everything else.

room to be bigger not understanding room service

my kids and i were disappointed

breakfast was great

expensive foe the small room but cute if it's was less on the price i would always stay there the pool area had

my kids enjoyed the pool though and this would only seem knit-picky to point out

large kitchen area, table to eat at, appliances, silverware, just like home

thing i can say as maybe a little constructive criticism, if the pool is heated as advertised, then it

checking in we were told laundry,gym,and pool location

the location, the bar, the breakfast, the pool, workout room, and laundry.

you get on the hotels wifi and then scan the code on the tv

nights could be crowded, but they always offer you a very quiet room if you travel with kids

we ordered room service and came down for the free breakfast

no fan in the bathroom, dim lighting in both bathroom & bedroom, microwaves only on 3rd floor in laundry room

no pool for the kids and no complimentary breakfast.

spacious rooms and gym very nice. cleaning staff quite pleasant!

no pool for the kids and no complimentary breakfast.

pillows were hard. kids next door were very loud for most of the night.

the laundry facilities were not great.

food in lounge and room service was good

we also went to the gym and it was very large, very clean and had so many options to use

was clean and well maintained, gym was well equiped and spacious

was my birthday and we ordered a cookie pie from the kitchen

needs to check the laundry facilities

be good to have coins available at reception for guests to be able to use the onsite laundry

room could have been cleaner. found dirty laundry in bathroom and trash under pull out couch

my kids really wanted a pool

loud kids running the halls at 1 am making alot of noise

the laundry room door was repeatedly locked and the front

please offer an alternative channel ensure laundry room door

very large bedroom, that felt like living in a studio - laundry room for an affordable price that can be paid

modern room which was large , well set out with kitchen and lounge area

no cleaning or room service was ever offered throughout my 4 day stay

smaller towels could save you laundry bills

they brought my kids milk and cookies the first night

and kitchen was closed, vending machine didn t work, beds are very small they say queen but that look

terrace door had a broken lock/key (we have younger kids)

walls, loud kids running through the halls until midnight unsupervised, tub wouldn't drain and felt broken, and

no hot tub and cold pool...but kids didn t care!

so close to lucas oil stadium and restaurants. kids enjoyed the pool.

no pool, room service, restaurants open, etc

the kids loved the pool. beds were clean and comfy!

excellent bar w/ great service

plenty of parking ..friendly staff.. free laundry.. great location

laundry it s free as well is parking

super clean and nice place to stay. super friendly staff. free laundry!

there is a free laundry room on-site, plus a lending locker where you can borrow boardgames and such

full kitchen and free laundry

i went down got laundry soap and quarters

the location, breakfast.

quiet, pricing and the kids loved the pool

pool was closed and breakfast was over way to early.

the location is excellent for the cist and the clean rooms and great breakfast were a bonus!

to pay $20 a day to park, to take my own laundry to front desk

only suggestion i have is to have 2 different meat options available at breakfast

we were snowed in for a day so made use of the hotel facilities including gym and pool

water in the gym facility

would prefer to see breakfast and parking included in the cost of the stay

had two rooms. breakfast, swimming pool, hot tub, free laundry service. very friendly people.

close to the places we wanted to go. pool was great. free laundry. easy to get to.

free laundry mat, great breakfast, social hour in breakfast are with free snacks and drinks.

laundry room

we used the free laundry service to wash uniforms

room with kitchen very clean staff kindle

how much room to move around. had dishes in the kitchen

great location, good complimentary breakfast and nice clean rooms with kitchen

the breakfast was super with a good selection of food

good breakfast

they did not have a laundry area, but there is a laundromat next door

even with covid they were fair with the pool

room, nice bathroom, every day cleaning the room, free parking place, great breakfast, friendly servicedesk guy

room was comfortable, bed was comfortable, breakfast was good, staff was nice, property very clean

pool stay open later lol

secure parking

i love the pool and fitness center!

parking was irritating

very clean and breakfast was great. kids enjoyed the pool.

parking lot icy

i was given a room near the front entrance across from the room they did laundry

was very friendly and helpful, free laundry services, rooms were amazingly comfortable and had a well stocked

very comfortable bed. nice to have access to a full kitchen. free laundry facilities a plus.

loved the laundry facility and used it

it was very close to my job. i enjoyed the free laundry facilities. it was near the freeway.

the dryer in the laundry room got really hot, which dried our clothes really fast

there was the extreme stench of marijuana on the first floor, near the laundry room, but staff had no control

breakfast around everybody

the pool need some maintenance

was waaaaay too much chlorine in the pool

down the hall on first floor smelled of marijuana,the room was ok,needed a good cleaning,the laundry room we

from all high priced vending machines, plus expensive, coin operated, way filthy and outdated laundry facility

breakfast was good and adequate to continue on our journey

we had a very good hot breakfast with great waffles made by staff the hotel location was convenient to our

of homeless people sleep in the parking lot of the hotel

pool was not available neither was the on-site laundry during this stay

1 elevator out of service for 5 days laundry out of service for 5 days

the breakfast was outta coffee also when i went to get a cup.

we couldn't use the gym or the pool as both were closed during our stay

breakfast was good, location is great and staff were very nice.

it was my birthday and she was disrespectful to my kids and grandkids that came to visit me

room service

i love the rooms an the breakfast so good

didn't know about breakfast until it was over. with a group of hungry kids.

room, okay breakfast, pool and whirlpool was in good shape

how nice it was clean and my kids enjoyed the pool.

lots of little kids and families and oh there was a bar, but no free breakfast

no room

free access to the pool and gym

i understand that too many kids on account of a local tournament can be crazy, but some of the front desk

laundry room floor filthy

while hallway smelled like wet laundry

laundry looked like it hasn't been cleaned in some time 2 driers don't work and the soup dispenser

you are asked to put your trash and dirty laundry in hallways outside your door

very clean, nice breakfast, wifi worked perfectly, staff was attentive

noisy laundry next door to us

did my laundry there, thank you for having washing machine & dryer.

only problem i had was i came in late and really needed to do laundry but the laundry room has to be closed at

the laundry room the first dryer as you walk in does not dry very good put quarters in 3x and still

there is a guest laundry (which i did not use), snacks, a nice breakfast

no laundry facilities working

laundry room was not operational. dryer is broken.

the roaches and the lies of the pet friendly stuff

the wifi did not work and the refreshments is cash only

people hanging all out in parking lot

door out our window, an elevator, and ice machine on another and across the hall the non-stoop laundry

no laundry bags for dirty clothes

i needed to do laundry and there was very little change to be had anywhere in the hotel

we were next to the laundry room so i m not sure if it was from the detergents or what

for a suite advertised with spa tub in the room, got there no tub, informed all spa tubs were removed with

room was big, had a guest laundry, was quiet, bob evans restaurant nearby

on site laundry

breakfast was great

allowed huge tractor trailers and a bus to park in the front so the cars had to go around the back

small liv rm space, nice bathrooms, clean, awesome beds and lining and great location and free breakfast

free laundry

had a nice gym and appeared to have a large laundry room

the fitness center has lots of exercise equipment and the laundry facilities are nice

up such as rooms not being cleaned, toilet not working, hot water not properly working, stains on laundry based

being able to cook and do our laundry for free was great

only good thing that i got from my stay was doing my laundry

electrical plugs , poor lighting, the guest laundry is a hazardous place

lighting was poor, the electrical sockets were loose, and the guest laundry was actually a danger, the dryer

swimming pool was out of service and in the laundry room, they had two working washers and one dryer

stayed in a hotel that was pet friendly had a dogs in next room that barked a lot during the day though

from facility bc they had none due to employee issues so uve had to incur costs of doing extra laundry to use

after returning for another room,staff said notv,cable&wifi

wifi, no cable, outside had several things in disrepair and trash all over

wifi was garbage too

and the wifi not connectable

the bathroom needs an update and needs more parking area

wifi didn't work at all

my deposit back, there were people on house arrest living there, people smoking pot in the parking lot, not pet

extremely poor wifi, noise, and a rude staff member

good wifi and ok room.

no lobby coffee no in room coffee maker no pad and pen no laundry bag sound of doors banging

a mini kitchen in the room was perfect for my needs

parking lot was very well lit, staff were very nice

somewhat seedy area - back of parking lot full of potholes, poor signage - difficult to find

wifi is weak. the bed is not so clean.

the friendless of the staff. on site laundry.

the laundry room is a tiny closet and i m disabled i can t even fit in there.

dirty old stained linen dirty carpet thin walls broken laundry

was dirty needed vacuumed the laundry room with a total mess just very poor conditions of the hotel itself

fitness center

the room smell like dirty laundry

liked the way the room was set up with the kitchen and living area being in the middle of the two bedrooms

room was great for size of family with kids.

unfortunately the kids were bored

complimentary breakfast was a huge disappointment

guest laundry facility no lights working and bugs on the chairs

the laundry room is right next to the room and a loud banging noise was in the dryer and that kept me

laundry facility with wireless pay option was a nice

towels could use some laundry softener for sure, and ensure you have at least four towels, and wash clothes in

laundry was a bit expensive

i like that they have a laundry facility. the free breakfast has a variety of items.

stomping footsteps and kids jumping off beds

friendly staff. easy parking

my trip, i called the hotel and was told that the last shuttle was at 11pm

we like the fridge for drinks for the kids

laundry facilities would have been nice.

lost internet, no wifi for my second night..

within 15 minutes of anywhere we needed to go with free on-site parking

the maintenance came in our room while we were eating to try to check the wifi signal and had a conversation

8 mins from airport. love the kitchenette. clean and friendly

also advertised free laundry but had to pay for it

laundry mat inside smelled of cigarettes everywhere hair that did not belong to us all in the room

unfriendly staff.. front desk and laundry personal was great...

also the kitchen/ room service, pool, hot tub, and exercise room pretty much everything cancelled and at

everything. not safe. not an environment you want to bring kids to.

laundry, no pool, microwave didn t work

no laundry facility for clothes so anyone staying 5 days like i did better bring alot of extra clothes

told there was wifi but there were no signals in our room

breakfast was good. 24 hour coffee.

treadmill in the gym worked but the screen was not working nor the tv in there

appreciated that there was guest laundry facility on-site and that the machines worked

was minimal but nice to have oatmeal muffins coffee and tea laundry facilities are well kept and reasonable

and sticky floor with trainer marks room 237 next to the laundry room with people going in and out and the door

the laundry facility is terrible because the dryers do not heat up at all

i loved the kitchenette and the fact that it was laundry facilities on every floor

shower didn't get very hot, and there was no kind of laundry hamper or basket in the room

enjoyed my stay altogether and have no complaints except maybe offer free laundry

laundry room available on each floor

i was able to park my 18 wheeler

would be nice to know that the place is pet friendly when you book the room

room had an odor of dirty shin guards or stale laundry

staff comfortable beds laundry

room space, laundry, price

asked for a towel and was told to wait until they did laundry

the icing on the cake was when she provided me with laundry soap so i could have a fresh shirt for the next

also asked for change to do laundry and was told to get it from the vending machine what happens when someone

laundry soap free from front desk.

it was very convenient to have laundry equipment available

plus, they had laundry facilities which we desperately needed

for fresh towels told front desk we had dirty towels did not pick up i had to take them to the laundry room

no food places in the area no microwave s in the room and no room service for food ...

main reason we booked this particular hotel was for the hot tub and pool

clean pool, a nice cafe in the lobby, and open area outside with tons of seating

was not made aware that there was a $10 per day parking fee

parking was free

dusty 2) carpet is very dirty 3) false add, it is not definitely similir to hyatt or hilton 4) laundry does not

comfortable bed and pet-friendly.

problematic wifi

was told prior to booking the pet fee was per stay not per pet i was over charged because i didn t have a

hotel was going through renovations closing the pool and gym

- wallpaper dirty and peeling, holes in the walls, doors peeling apart, washing machine in the laundry area

effective and easy drive to weekend volleyball tournament at the convention center, new guest laundry

i wish there was a breakfast bar on first floor but didn t see any

didn't eat breakfast it wasn't included and it was over at the restaurant because i didn't get there till

hotel staff didn't offer us free breakfast option for our stay.

was very lazy did not have housekeepers did not change trash did not rake leaves laundry facility was dirty no

friendly people and let us check out a little later because we were doing laundry.

no wifi!!! the a/c did not work. linens, furniture, carpet, were all new in the 80s.

i didn't like the loud music from other guests at 7am that were playing it in the parking lot.

manager was very greedy when i booked online to get a cheaper rate he charged me double for the pet deposit and

there was no breakfast as advertised

kitchennet

cockroach infestation, filthy rooms, does not provide breakfast, money hungry staff

they don t have real breakfast

breakfast

of my tv channels didn't work and also there is no laundry machines to wash clothes at this location and the

the people who work the front deck can make you or break you, he needs to be doing the laundry not working as

no laundry facilities

were signs for guest laundry, which there wasn

staff was slow to respond like we were asking them too much to either switch rooms or bring clean laundry, the

do not like that laundry room door is always open letting steam and heat into hallway

area very small with just three pieces of equipment in small space; no laundry soap available at desk to wash

laundry room is good

pool i asked the breakfast lady and she was rude, and the laundry lady was rude neither could help

it was near an entrance near laundry/ mechanical room

like the fact of guest laundry, breakfast in the morning in a sit down restaurant.

walking down the hall, housekeeping had bags of towels and laundry (comforter, sheets) just sitting in the

the wifi connection was not working. a disgrace for a hotel of that category and price.

airport shuttle

shuttle to and from the airport, only about a 10 min drive from downtown, very comfortable

would definitely help if they would have an atm and more vending as well as laundry

express a very strict no-pet policy, yet keep a large exotic bird in the hallway next to the laundry room

would like more variety @ breakfast but good what was available

they were saying wasn t pet friendly until i asked for manager

wasn't happy with the awkward way to get into the parking lot

my own iron board and iron or not) and once i arrived i called once again to ask if they had a laundry room

laundry facilities on site

the adjoining rooms, kids loved the pool

pet friendly and very clean.

could have used a smoking area away from the parking lot entrance, the entry and elevator smelled heavily of

t do laundry because the hotel didn

pool was relaxing and love that laundry room was

the pool was nice

pool still open

air/heat was broke. was either too hot or too cold. pool out if service again ud83dude22

hotel doesn't have an ice machine, no laundry soap or option to purchase laundry soap & my tv didn't display

i could see the laundry being done from the customer service desk

loved the laundry room & having a kitchen in the room.the shower was nice.

i had to do a load of laundry while we were there, and was seriously worried that my stuff would get stolen

wait 20 minutes to check in, no one to be found, another worker told me he was in the back doing laundry, called