riding elevators with cleaning people with their big loads of laundry

the gym and laundry were a great value

front desk was out of laundry soap. if i have to name something

the pool

starbucks and bar immediately to your right

the laundry room & vending machines

needs to be a work center a workout room and it only has an outdoor pool and malfunctioning dirty laundry

washers and dryers weren't working and she went above and beyond to assist us in getting our laundry done since

vending and laundry was not available and very dirty

pool was very nice

laundry service..

i was always asking them for things: roll out beds, laundry detergent, extra days etc

room was across from laundry so it was very noisy

asked for a room near the laundry i got a room right across from it the machines are only $1 each the beds are

smal refrigarator lots of cable movie channels great free breakfest laundry is

a guy in the laundry room in his underwear touching himself as people go by coming off the elevator hangs out

laundry room was down, no extra pillows, light bulbs didn't work in room, door handle had to be

the pool and hot tub were open. laundry was available.

laundry out of service

hotel was very nice and clean,the breakfast was wonderful,the breakfast area was very clean and organized and

i get there and find out there is no hot tub, the laundry facilities are down and not operating, and the sauna

that the laundry room closes should be open 24/7 !

one of the dryers at the guest laundry not performing well

laundry

free wifi and several other amenities (hair dryer, room safe, gym, laundry, etc)

arianna at front desk and laundry staff very helpful and friendly

bar opening times were poor, i arrived after 10 pm and wanted somewhere to relax after the long

can t think of one thing other than the homeless people that hung out in a nearby parking lot.

has a big parking lot

the parking lot can be a little bit of a walk when its 100 degrees outside.

breakfast in the morning had little variety

was very clean, the staff was friendly and vert helpful, the breakfast was perfect and can give no complaints

breakfast is wonderful

they made arrangements for us to use another hotel s pool while their pool was closed

clean, quiet, and good breakfast.

in house laundry room

the front desk found two light fleece blankets in the laundry room

breakfast, full fridge and coffee plus cookies included in the rate. laundry facilities.

there's a laundry facility, a gym, and the breakfast is stuff other than just cereal and waffles

especially after 3 loads of laundry

they try to nickel and dime everything at this property, including laundry, which is really a dollar more

angle or it doesn't work) -covid19 limits access to certain facilities (ie 2 people cannot be in laundry and we

friendly and helpful staff, comfortable, easy access to every day laundry trash ect

there were residents always sitting on stairs in the parking lot smoking pot and drinking alcohol

while booking, was told that hotel provides breakfast. but they didnt

at 9pm we were told they forgot to do laundry

people taking cloths from laundry

the price of laundry

she was high the whole time and crying and the guy said his name was jose for the night laundry

no maintenance or housekeeping, had to take out own trash, couldn't utilize laundry room and haven't gotten my

laundry, pool and beautiful outside public areas

laundry is onsite too, and a pool/hot tub

comfy beds, free guest laundry, stylish courtyard with gas grills & a gas fire pit

room was just the right size for 2 for a week stay loved the free laundry

laundry detergent could be provided in room

laundry facilities down for several weeks, over a month!

the laundry room has been out of order for a long time

laundry still broke and trouble with their system communicating with booking.com!

girl checking me in that reimbursed me out of her own pocket for the broken laundry detergent vending machine

would have liked to have had a coffee pot in my room and the laundry room was closed for repairs

jim was very helpful with the laundry app and getting the machines working for me

clean, friendly staff, quick check in, pet friendly, room was warm when we came in (it was snowing outside),

t see a pet relief area outside or collection bags and trash bin

bfast was good. kids loved the different options. front desk was helpful as well

clean room with enhanced cleaning, lots of food options nearby, plenty of parking, nice indoor pool, spa, and

i also loved the free laundry facilities

staff and the free laundry facility 24 hours a day

free laundry

laundry room on-site and was free to use

loved that it was pet friendly

i am not sure if they just put chemicals in the hot tub and pool but it literally burnt my eyes and skin

the ev charger.

the pool was very very small.

we wish there was daily housekeeping, and extended bar hours

your hot tub was cold water same temp as the swimming pool

they advertise room service, laundry services, a pool, and vending machines however i was never provided with

no dirty laundry bag, shower head is dirty, i think you guys may have contaminated water

no laundry facilities for extended stay.

no laundry service

to call for 4 days to update the name on the room so my girlfriend and our kids could check in on arrival because

i was on the 5th floor and it sounded like i was next to the laundry or furnace room

cute coffee bar with mini fridge and steamer for clothes was a great bonus

every piece of gym equipment needs some work must not be used often

room service breakfast from the on-site restaurant famille was delicious and fast - which was

the room service and bell hop was very nice and prompt

the laundry room was down to only 1 working washer and 1 working dryer.

swept; people had loud barking dogs throughout the night; only one washer was working; the guest laundry room

desk staff pool room atmosphere close to where i need to stay from a nite out with family and friends

great accommodations and breakfast food selection

convenient location, parking, mountain view, a swimming pool that works, clean, comfortable room

gym could use a little love - some of the equipment is pretty worn

were a lot of loud middle aged kids running around the lobby

day staff was very rude, the internet was horrible with and without their wifi, there is an age restriction

the bar area was nice

the wifi was quick and kept up with my conferences for school

some dude tried fighting me in the laundry room taking about gang stuff

nice staff no laundry available

overall layout of public spaces (eating area, lobby, laundry).

thankful there was a laundry

only one laundry room with two washers and two dryers

the places i needed to be that was good the staff was great location great had a hot tub pool laundry and was

laundry was available and exercise room available also

and not useful laundry facilities (only one washer and dryer / not way to use it as the pay method was only

washing machine was out of order during our stay so we had to go to a laundry mat

tried to charge is $3 for a genwric laundry ppd

to the front to get coins and then go back up to the 3rd floor to wash your clothes and the laundry room was

need to empty trash daily. i get saving on laundry, but garbage needs to be daily.

laundry room was also close to our room

how far away the laundry was

the laundry room was useful and cost $2 for a wash and $2 to dry

laundry room was not very clean but didnt change my rating of hotel at all

location, they have a laundry room, we enjoy the free hot breakfast and free hot food and cold beverages in the

only thing that would ve been nice to have was guest laundry facilities

facilities: guest laundry, swimming pool with jacuzzi

great hotel. great amenities. breakfast. rehauled gym area.

the laundry facility was closed and this place is brand new

nice pool area and laundry facility

the gym was good enough but i had to ask for towels on both visits - maybe guests are taking them who

close to shops and restaurants. very modern, late check out, staff was incredible!!

$75 pet fee. other hotels charge $25.

the swimming pool and access to the laundry

appreciated our room being on same floor as laundry room

have used laundry, which is a commercial size, but the performance was not that great

was very rude and judgemental which made it very hard to stay when i really wanted to also laundry machines were

definitely loved how there was a guest laundry room

laundry and pool closed super early

it even had a laundry room

was clean and comfortable and i liked that they had a laundry room to wash clothes,it made my stay more convenient

ease of location, pet friendly, clean

the breakfast was very good. i really liked the yogurt.

awesome staff rooms were nice hot tub was nice & toasty pool was nice & cold perfect!

there is no discounted breakfast options.

the pool echo was really hard to take, no hot tub?

there is a beautiful bar with a large glass fireplace

hot tub outside and pool inside also good

the laundry area was available but didn't work at all. the breakfast was good

noisy next to laundry room

everything was dirty: towels, sheets - covered with yellow stains (looks like an old blood after laundry) the

breakfast was delicious

not pet friendly at all- charged me a dog even if dog just stayed in the sog trailer outside.

they have a laundry room with pay machines that is available 24/7 though i did not use

doing laundry don't expect too much from the dryer

rooms were really clean and loved the laundry room

there s a pool, fitness center, laundry room and nice complimentary breakfast every morning

they have diy laundry

was doing laundry and the lock to my room was not working properly

min to find out someone had removed my clothes from the dryer damp and swiped things out of the laundry: front

guest laundry would be great

were older and creaky, there was only one laundry machine so it took hours of waiting for it to become available

the breakfast

with laundry,washing machine was not working,front desk not helpful,could not be fixed

guest laundry was easily accessible

coffee at breakfast was not particularly good tasting

water and coffee in the lobby, comfortable bed, clean room and bathroom, lots of tv channels, parking

breakfast and car parking included

free use of the laundry room

wifi worked for my phone but not laptop but that is probably a firewall issue and not a hotel wifi

the many frills of the hotel ,the restaurant ( which had amazing food and service) to the fireplace ,to the

fare, spacious room with full kitchenette, nice amenities, pristine cleanliness, lovely fireplace

the pub had great food and the well-stocked bar made me wish i was drinking

laundry was handy

i like the free breakfast, swimming pool option for the summer , & the laundry room options

laundry room dirty

the staff was very argumentative not friendly $14 to wash and dry 2 loads of laundry and no outside lights very

freee breakfast!!!! also, friendly, and nice staffs. clean room, and and great location.

i also liked that there is a laundry facility on location

breakfast, i did rate you high although it was very inconvenient to have laundry out of service

road trip, booked hotel to take advantage and do laundry, but their washing machines are out of order

so room trash didn t get picked up and most people threw their trash in laundry room every night to overflow

we love comfort suites the laundry had a broken machine so we didn't have time to use

everything appears to be in order and clean at you and the facilities even the luxury of cheaper laundry service

that i had my bag stolen from the laundry room with clothes in it.in the early morning.

the kitchen area & guest laundry was nice.

deferred maintenance - mold in shower, poor finishes, very run down parking lot.

the parking lot in the back was large and well lit

laundry machines were not working well had to take stuff to laundry mat.

laundry room was filthy it looked like it hadn't been cleaned in over a month the garbage bins are

the pool still wasn t open, but hopefully that will change soon

pet fee is to high for no damages.

outside pool was great, kids loved the pool table

hotel has complimentary shuttle if you aren't up for the walk

is no information in the room re: restaurant, room service, etc

free parking lot and enclosed pool was fun for kids

modern and nice comfortable bar and restaurant

the pool was a

they have laundry, a pool, gym, hot tub, ice machines, tvs and plenty of parking

grateful for laundry machines but pool and spa were not available

wifi was not usable in the room

i have to park on the street that's because is a truck whit a trailer using like ten or eleven parking

pool wasn't open yet

1 green banana, 1 orange and 1 cheep granola bar in the bag is not break fast but rather snack

location/parking was great

was clean, rooms were very nice, breakfast had many options

the pool watdr is freezing, the bar and restaurant wasn't open and the fire put was broken.

the pool watdr is freezing, the bar and restaurant wasn't open and the fire put was broken.

clean, friendly, great breakfast and bar, laundry, live music, exercise room, walkable to restaurants, mall,

breakfast was great. nice hotel

pool was by reservation only which is great with covid

well lit parking

did not charge a pet fee

kitchen staff was very helpful providing gluten free info on breakfast items

had a great breakfast offering and top notch staff

daily breakfast was very convenient

the pool was shallow and we would have enjoyed a hot tub. literally our only negatives.

family friendly, clean, great service, great swimming pool

at 7 am we discovered we were located next to laundry room, not desirable.

have laundry on site for you to use, it was advertised as $3/load & only payable by card

also, my kids were not able to swim in the pool due to time limits and reservations

wifi did not work very well

the kids running day and night above us.

free laundry on every floor is brilliant

laundry room that is free art in the room and on the walls in the corridor plants in the lobby self

free laundry too

laundry facilities on site, water station with seltzer option, fun style and recommendations for

only one of the washing machines was working so we had to wait to do laundry.

we ordered room service for breakfast and could not charge it to our room

the rooftop pool and hot tub were my fav

staff needs to be educated on the difference between a pet and a service dog

love the roof pool/hot tub and bar/restaurant

the hotel has a partnership with new belgium which results in a fantastic selection at their bar that has

great location! clean, has a pool, patio, free laundry, & breakfast served in the morning.

friendly service from all staff, free laundry service and location.

large unit, price, breakfast, laundry

we didn't realize there was self laundry so next time we will use that too

complimentary laundry was over the top

the laundry room helpful and the gym too

the hot tub and the pool water needed to be cleaned.

large rooms with full-size fridge and kitchen

professional friendly staff nice indoor pool very nice workout facility nice business

kids had fun in the pool and hot tub

no gym, breakfast is limited

the gym was a bit small for sure..

building and decor were exceptional, the staff were exceptional and the death & co bar an absolute highlight

the hotel doesn't offer room service and has limited selection of food for dining in general.

gym is very small and not well equipped

good pool, workout room, laundry services(except some broken

dont think we did breakfast

wifi

room was as shown on the pictures, the kitchen well equipped

room was big beds were comfortable pool was nice

we ended up meeting family for breakfast at a restaurant

nice property with clean rooms and good breakfast. highly recommend!

pool was small for a family hotel.

no, everything was good, although i just say, i didn't eat the breakfast so i can't rate that.

to get there with parking lots being paved, very limited parking, and didn't find out til we arrived and everything

the laundry maid in the morning was super nice and friendly

just pool wasn t open at arrival time but do know at times things need to be improved

the staff, breakfast, wifi, pool and hot tub are all amazing!

the lady working on the breakfast was very friendly and helpful

nice staff clean pool and hot tub

also, hotel has laundry option if need to wash any clothes

pool was open late until midnight

of course price is always high but with parking n breakfast not to bad.

the parking was sparse and i consistently good the last parking spot available

pool facilities stay open until midnight

bar was just right

view into a neighborhood, small pool with lots of kids, staff was short when talking to them, not rude, just

my wife and kids enjoy it as they are very hungry in the morning

wifi is very fast

we also didn’t like that you put a family with 6 kids above us and they ran across the floor all night and

would have liked the ability to do laundry in the hotel. also, the gym could be better.

time at the hotel, we would ve preferred someplace with more amenities, especially breakfast, room service,

they claim an additional pet fee of $75 was added although that was in our original booking and was not added

super modern, loved the gym and free wine/beer ud83dude4c amazing location

good gym....and great location....it was possible to walk all over town...

a very clean and modern feel to the rooms and lounge areas, with a great pool, hot tub, guest laundry room as

the menu in the restaurant. laundry machines.

laundry on site was nice as well, washer-dryers about 60 feet from my door

something at the snack bar you had to go clear down the hall past the workout area next to the laundry to warm

nice food. laundry services.

pot hole at the entrance of the parking lot needs to be filled

weren't warned that the only entry into the parking lot was a disaster

of three pet waste stations, one was overflowing with no fresh bags for 48+ hours, and another had its waste

the parking lot was in really bad shape

huge pothole in entrance of parking lot

did see the pool, however

a $30 per night pet fee for a 20 lb trained miniature poodle is ridiculous

the room was on the first floor which was great for a pet

pool was a little cold. no hot tub.

parking lot noise in the morning was audible in the room.

the room we were given had previous guests dirty laundry scattered through

we didn't have breakfast due to our schedule

the breakfast was okay. didn't use the pool but looked very inviting.

breakfast was ok. not a lot of selection.

there s also an indoor pool but i didn t use it

everything because i couldn't get in my room and plus i was to far away from laundry area.

breakfast was well stocked and clean

parking suck people who work there are rude ish very out dated hair in tub and on sheets

breakfast is a 10.

free parking

people had to get ice on the second floor in the guest laundry area

location, breakfast

the location was great. they accommodated an early check in which was great too.

furniture by my door because of all of the half dressed women walking by and the man out in the parking lot

no vending or ice available in our building. no restaraunt or breakfast.

hallways needed cleaned laundry rm only one washer working.

the laundry facility was helpful

not the table not the laundry not even the towel

no laundry. old blankets. dark room. only sweet breakfast.

laundry on site..the room was comfortable...and breakfast was alright.

nice design, comfy bed, nice gym with peloton bikes !

room service food was cool, would have been great if they could keep warm, maybe serve using pre

there is no room service, and as it is a hotel that advertises for the venue, it would have been nice to have

hotel is centrally located and the food was good at the restaurant, staff was nice but young kids and not really

extra pillow already in the room, great restaurant recommendation when room service wasn t available and hotel

liked the pool and hot tub area, breakfast buffet was

the breakfast had a poor selection. the bagels were hard.

the room was nice, had kitchen facilities

no amenities available like the fireplace or pool

breakfast, pool, hot tub. our room had a full kitchen.

room was in a good location, close to the laundry/vending room

i hated the fact there was not a way to warm meals a microwave in the office or laundry room would of made my

lock in laundry room broken

she also couldn't find a key to get in the laundry room to get me any

parking close; provided guest laundry.

room service took a long time to come. almost double the estimate we were given.

spa was closed due to covid 19 not the ritz fault

not have peeling paint, a rock hard bed, dust, nothing in the mini fridge, no kitchenette whatsoever asked

not your average hotel, so you will pay more for this hotel from the room to overnight parking to room service

the late night room service food from elway'

laundry facilities were nasty

the laundry room had only 1 working washer and 1 working dryer

with most ihg hotels, the guest laundry is totally reliant upon a significant amount of quarters

just no indoor pool or complimentary breakfast

like the breakfast every morning the hot tub was okay but the jets didn't work and the pool was great the staff

staffs attitude when trading in laundry

needs more laundry rooms be more aware about room with pets for people with allergies

they put us in the room beside the elevator and laundry so it was noisy all night

laundry machine out of order

i did laundry and it ruined my clothes

the fact there was no microwave and no laundry service for the price.

the gym and pool made it feel like a luxury property

liquor selection at the bar wasn't that great.

super clean, very comfortable, and we absolutely love the pool.

i always love the gym at any westin - it's always brightly lit and clean, with machines that work

they had a coin-operated laundry room, which i needed (and used).

they switched me to the room next to laundry room and ac didn't work

also my room was next to the laundry room for the entire hotel

when i arrived i was told that i couldn't have a smoking room because i requested a kitchenette

didn't put out any breads/bagels - just muffins, only 2 small pillows per bed, questionable wifi, dirty hallways

the laundry bag was only big enough for socks & undies

gives me a room in the first floor between the laundry's and the kitchen

breakfast was blah and the side door couldn't be opened with a key, super inconvenient since my

pool was in disrepair' full of dirt and half empty

comfortable bed & good breakfast & super staff!