pool too cold tho

being pet friendly, it was very clean and i could not tell pets were allowed

ample parking for me and my small trailer

hotel felt safe, even the parking

comfortable beds and pillows. quiet rooms. location near highway, pet-friendly!

a housekeeper almost ran over my foot with laundry cart

laundry services and room cards stopped working a few times

it s also worth mentioning that the laundry room has zero air circulation

the indoor pool was closed but all in all fabulous

being rude in the pool and they threw ice over the rails hitting us at the bar

pool was open, but hot tub was not.

pool was awesome kids loved it

noise was a little loud at night, outlets only near one of the beds, hot tub and pool needed some

it took me two days to figure out that the reason why i couldn t get connected to the wifi is because i didn

the hot pool needs cleaned

loved that the pool and exercise room were open and that there was a laundry room for guests

parking, seemed like every space was full and we couldn't find a space when we came back at night

pool could have been a little clearer, other than that, great.

my son (14) especially enjoyed the pool area

although due to covid we had to preorder our breakfast, the pool was open so my boys could swim

large rooms, kitchen, stocked shampoo, etc

wifi did not work in the room and the staff did not know how to fix it

the kitchenette was a plus and beds were comfy

the room was clean and comfortable, and the kitchen

the full size kitchen and living room was such an added bonus and plenty of room for our family to lounge around

the laundry crew washed clothes for me at no charge because i dirtied a specific shirt i wanted to wear

the laundry room only accepted quarters with no option to pay with a card or offer a change machine

you have to bring your own 16 quarters to do one load of laundry

we travel a lot on little getaways with the kids and we only stay at these properties

need adult only time in the pool,too many children to enjoy.

not enough parking spots, i could barely get out of my spot due to some one parking behind me

was great very clean breakfast was amazing staff was amazing the pool was a little chilly but great over all

free hot breakfast, pool, staff all very nice. free wifi was also a nice convenience.

the rooms were very clean and our room had a waterfall view of the mini golf course

the very heavy rain caused the parking lot entrance to partially flood.

have to pay for laundry

i went to do my laundry everal times only to find that it was closed for whatever reason leaving me to drive

are small laundry room dirty lots if machine didn't wk and hotel doesn't give refunds when your clothes are

only staying for one night, we did not need the kitchen, but it was still nice

a lot of people loitering throughout the halls and outside parking lot.

the fitness area, pool, breakfast, and laundry were all excellent.

bed was extremely broke down the dispenser was broken for laundry detergent so i went to service desk and the

the breakfast was really good. it had a great selection of foods for kids and adults.

nice pool and hot tub

the kids swimming in the hot tub while trying to relax!

the fitness center and laundry room were very nice and clean and the pool and hot tub were great as well

the free laundry and the like onsite store area in the lobby..

and it was a bonus that i could wash and dry our chlorine filled clothing for free in their laundry room

laundry facility was great!

great location, close to shopping, comfortable room, free laundry, free gym and friendly staff.

was a giant empty laundry tub and trash outside of our room's door collecting water from the dripping ceiling

spa tub is extremely small especially for a couple

well groomed, easy access to parking lot and restaurants

the bed was very comfortable, the spa tub was awesome.

the entire team was wonderfull but especially james who was tending the bar he was beyond excellent

one of the laundry rooms was under repair

cleanliness, parking, room size, guest laundry availability

by a busy laundry room and very noisy and had to be move two times and carbon monoxide alarm went off at 4 a

bug in the laundry room, bathtub did not drain, the washer and dryer was having issues working correctly

the room was huge and i did not realize there would be a sofa, armchair, and kitchen

great location and my kids loved the pool

understand kids love the pool but the hilton is an upscale hotel and i paid almost 240 for my room for one

they were redoing the pool and hot tub during our stay so those were closed which was a bummer

did not like that the pet fee was not disclosed to me until i got to the facility, even after booking online

pool

laundry facility looked like something out of third world

liked that laundry was available and i enjoyed the cheap rate

kitchen and location

groups of individuals partying and drinking in parking lot

breakfast was a grab and go which wasn't revealed until after i booked the hotel

were a little messy(always had laundry or cleaning stuff)

the laundry room was convenient and usually available

i understand why the pool wasn't open. i'm glad it wasn't open.

our suite was clean and comfortable, plenty of room for our kids to play

spaciousgym. pool. friendly staff

morning breakfast was good

very modern lobby, room, & pool

kids screaming and running around

they could have more hot food for breakfast

the pool is open untill 11pm

not being charged to use laundry facilities

the room and the breakfast and convenient laundry facilities

free laundry on-site was a bonus

clean spacious rooms. kitchens with stove and utensils. beds were soft and comfortable

didn t use the pool but it looked very nice and clean

indoor pool area was really, really cold.

clean, loved the pull out sofa bed for the kids, the gym and pool area were amazing as well

were a few cockroaches coming from the kitchenette sink in the middle of the night

very far from the front door and there was one about 100' in the middle of a huge parking lot

breakfast was ok not enough food for guest breakfast staff not so friendly front desk staff

pool hours or other things you offered like laundry and work out room

lots of washing machines and dryers in the guest laundry room

room has no safe and no laundry pick up or luggage services

very friendly staff,on site laundry, huge breakfast selection both hot and cold options

kitchen and bathroom exceeded my expectation

there was a self serve laundry facility

also, i was disappointed that i could not eat at the restaurant due to no staff and the bar was closed because

of the main reasons we booked the hotel because of the pool

was a birthday party going on at the pool

parking was a challenge.

the laundry room on my floor was out of order

laundry room was out of order :( the pool is an indoor pool, no ventilation inside so it's

wish there was free breakfast and more laundry rooms that had a change dispenser and a a vending machine to buy

ice machine and laundry out of order

wifi connection was awful. facilities carpets were nasty. no coffee or breakfast. a

the laundry was

one bad thing, as laundry is free and hotel provided we decided to do ours before la leaving

the laundry facilities are free with stay

free laundry was a huge bonus as well

complimentary laundry facilities and a saline pool were very nice touches

it had an area to do laundry

the availability of coin-operated laundry was useful as we were traveling across the country

the laundry facility didn

the laundry space was too small

had to take my wet clothes to laundry mat which kicked me out(they closed)before dry thus had e erything hanging

microwave available anytime along with the ice machine and laundry

we asked for new towels after our first night and was told we d get the later they were doing laundry

was not properly cleaned and never had clean towels and wash clothes, staff not always available, laundry was

the laundry room there are several machines that don't work and when busy there are no machines for use

great staff, super friendly. the only issue is wifi is not working....but overall is good.

informed that there was nothing in the kitchen

pet fees to high, and so was laundry mat 5 bucks a load is crazy

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

laundry room was dirty and so were the hallways

available at the breakfast, but that's a small point, given the good price and since there's a kitchen in the

surprised as there is the kitchenette

laundry room was in all dirty, the dryer didnt work properly

the laundry machines were broken had to run the sweeper ourselves

got the spa bedroom, and when we filled it up and turned it on mold came out of the jets

pool was empty, seoom had cobwebs in several locations.

don't expect to watch their tv but wifi available

trash on lawn for entire stay, flat unfortable pillows, laundry room- dirty floor, trash over flowing, two of

rooms were so outdated and old. no indoor pool or hot tub

very close to shopping and the hotel and surrounding areas are pet friendly so my little fur baby was able to

using pool with there kids when guest in pool

no basketball court or pool but i seen you guys fixing it so can t wait

the dryer was not working so i could not do my laundry there

laundry facilities consist of one washer one dryer each was 1

when i checked in the evening, there were people outside fixing cars in the car parking

guests setting off fireworks in back parking lot after 10 pm

no one bothered us, parking was okay.

location, breakfast, friendly staff, clean comfortable room, kitchen if needed.

everything was excellent, parking availability too

above us sounded like a heard and f buffalo( or maybe a room full of kids ) phoned the front desk to inform them

breakfast, staff, parking, kitchen, fridge, stove, microwave, temperature, quietness all good.

the pool water and hot tub water was the same temperature

no not really i m just doing the laundry and groceries shopping

90% of the hotel - we celebrated my sons birthday and had 4 kids in attendance, used the pool, had pizza and

i love kids, but when you go to get away with your spouse, you don't want to be woke up at 6am from kid's

the pool room was not very clean.

the lady at the bar was nice and friendly as well

we enjoyed the view and the kids enjoyed an evening swim.

free breakfast, price for pop or snacks is way too expensive since they removed machines due to covid

pool area was a bit unattractive and the water was kinda dirty looking

coffee bar was limited and no hot water or tea options.

was a la cross tournament and lots of young kids playing with the elevators

they have laundry service but not any coin machine or change at desk

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the

in house laundry was a plus

wifi only worked for one device and you had to pay to add more but that wouldn't work either called

snowed in so i needed to use guest laundry. half of the machines weren t working.

was freezing, elevator walls were extremely dirty, one dryer in laundry room wasn't working and there was no

about 12 kids and 3 adults (one of which was hiding in the hottub the entire time) took over the pool while

also there is a ton of parking

gym ceiling had leaked and part fell when i went in on second day

i asked for four quarters in change to use the laundry room, she said she had none

i also liked the convenient breakfast

back door from the parking lot the lock was broken, meaning anyone can walk in off the street and walk around

the hot buffet breakfast but because of covid-19...understand

met our needs. breakfast was great. parking very good.

1/2 of guest laundry out of order

large room. quality as expected. laundry facilities. pretty good area.

laundry for dirty ball uniforms. close to a lot of eateries.

the laundry machines were out of order.

the laundry facilities were not good- broken and didn t function well at all.

laundry facilities and vending machines were all broke

the smoking units

accommodated our early check in

smoking room was excellent

was overnighting for a flight early so no breakfast but the hours i spent from check in time was

constant smell of pot from the hotel staff laundry facility

my kids enjoyed the pool

kids running up and down the hallways all night

parking

the 'breakfast' was not breakfast a granola bar and water

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

our room was very clean and we loved the amenities, the area in the lobby where you have breakfast was spacious

need more parking

lobby bathroom was small & breakfast didn t start until 7 am, so we were unable to eat any because we had to

the shower had excellent water pressure, and the breakfast was delicious

never seen housekeeping, had to go get my own laundry and toilet paper, swimming pool was not available, paid

there wasn t even the decency or respect to talk in the laundry room

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

laundry room needed fixed. bathroom a little small.

dirty rooms, roaches, guest laundry was broken very expensive for condition of the facility

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

pet friendly

wifi connection kept kicking me out and i couldn't do any of my online work i needed to complete

have cable, had to go to handicap room n smoking room bc the waa no wifi n the 1st room, no

laundry room very dirty- would not sit on chairs, could not get bounce out of machine

across the hall was a laundry facility

the grounds were beautiful with a very nice indoor and outdoor pool and bar onsite

parking.

indoor pool

no pool, sauna, hot tub, etc

i did not eat breakfast.

pool out of service, nothing like website

did not eat breakfast.

the pool was closed, the bar and breakfast were basically non existant.

laundry, location, beds

like coffee shops, gas stations, there was even a car wash and oil change place basically in the parking lot

clean, friendly, welcoming staff, breakfast and allowed my service dog

too many options on breakfast, ending time should be extended a little, felt rushed only to find minimal options

we had to be let in to go to the pool but honestly it wasn t a big deal

check in staff said they had some electrical issues in the pool room so it was chilly is there, kids still wanted

the staff at the desk and breakfast was great!! they were all very friendly and helpful.

gorgeous flowers outside and great parking

small parking lot

delightful pool and gym

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

i liked that it had a couch area, and that it had a laundry facility.

the admendities of pool, gym, bottled water, breakfast, laundry & shuttle

there were some security issues with the wifi, it took me a while to connect it

breakfast we need to have different things on different days

on the way to the room staff had the laundry room door open and there were people standing outside of the

we did not get to use the self-service laundry because the dryers were un-serviceable.

still had trash and dirty laundry

friendly staff, good breakfast selection, nice indoor pool, guest laundry area, and plenty of parking

the laundry machine was

- laundry service was very poor - lobby a bit cool - value for money ok but not great

dong who went out of the way in helping with quarters at the laundry

pool is very small and the gym is not well-equipped

size of room. gym facilities,

pool was very cool. unable to swim and was really counting on it

each time were told it would be 40 minutes, then an hour, and they could not help that the laundry people didn

place was dirty, smelled bad, and we didn t even get towels because there was no power to do laundry

computer area, located near the breakfast seating area, had a whole hamper of someone s dirty laundry sitting

the shower was horrible wanted to do my laundry there and they had no soap or quarters

of this property with several convienent stores within walking distance and a clean, inexpensive laundry facility

location, cleanliness, gym, laundry, and the fact that it had a kitchen in the room so i could take care of my

the room layout and room kitchen and breakfast area were awesome

shuttle did not run to or from airport

don't like styrofoam plates and plastic cutlery in the breakfast area

the pool was being repaired but was completed before the end of our stay.

free shuttle from the airport took over 50 min to pick us up

we were told the shuttle would take us to the airport we were given times to choose from and when we came to

via shuttle when we stay there

no continental breakfast and a sub standard gym

close to airport, shuttle

great breakfast!

the pool was slippery and two kids fell.

location,shuttle service was great addition.love our driver.the front desk clerks where amazing.

pool was over filled with kids

the pool was slippery and two kids fell.

kitchen staff were so friendly, i think her name was miss bernice

i thought the breakfast was only adequate and the fruit was a low quality.

and accommodating), the suite had everything i needed for my stay, cleanliness, the tv and cable/wifi, the pool

the only con was that their bar is closed due to low staffing

room was spacious, with a full kitchen and living room, and a bedroom with a super-comfortable king sized bed

free laundry facilities

it has a lot of nice amenities like a gym, laundry, a little store area, and small appliances you can check

staff were super friendly. free laundry was nice.

fitness center and laundry area was clean

laundry room, fitness room. rooms were very nice and updated. price was in reasin.

such friendly staff from reception to shuttle driver to cleaner

feel like the rate should range from $80-$100 since breakfast is included and there is a pool and fitness center

parking for nominal fee while traveling. took out the hassle of long term parking

the bar closed too early

free wifi would be nice for all

we got our bag back the next day and they shuttled us back and forth to the airport again to get it

good parking

my wife and i had to sleep in separate rooms and split the kids up

breakfast was great, love the waffles we will be back

i loved the small kitchen with the bar stools, the large bed and pull out couch as well as the walk in shower

smells on second floor by laundry

they had our things in a laundry cart

cleanliness, the staff were nice, and we really liked the variety of complimentary breakfast.

dirty hallways, elevator and room services were terrible

breakfast was ok the pancake machine beer worked

also, the shuttle taking us to the easton

very peaceful no wild kids running hallways

shuttle service to easton mall

special requests, bellboy assisted with luggage, room service was exceptional, especially the warm cookies and

loved to be able to take the shuttle to the easton mall.

can enjoy the gym and laundry services with not interrupting or waiting time meantime i was at hotel

my wife and kids want to stay there again and i think we definitely will

free airport shuttle and location.

love the fact the shuttle bus came to the airport to pick me up

pool was closed for one of our nights which really disappointed the kids although they did direct us to an

i love the shuttle bus driver. very friendly and on time.

they also had a complimentary breakfast that was awesome

i absolutely loved the kitchen & how homely the room felt.

the room was spacious and clean. the bed was comfortable. breakfast was adequate.

no inside pool or hot tub

have been there a few times and the laundry room dryer was out of order

we unpacked ended up smelling of smoke, the first thing we did when we made it to our air bnb was laundry

room was next to the laundry room and when the washer reached spin cycle the noise was extremely bothersome

no laundry room

the bathroom door couldnt physically be shut or closed, water ran from the tub continously, the laundry room

room service without asking.

nice indoor pool and exercise room

pool area was kind of basic, towels here not stocked in the pool area

pool was freezing and it was hard to find info online regarding the pool in advance

the breakfast cold and hot bar were nice

staffs are friendly and used friendly hotel with laundry

there is a laundry room to wash clothes

good gym, good breakfast and free laundry

like the extras. free laundry. the employees were all extremely nice

i liked that there was a communal laundry and there was a free

m lounge was incredible! hotel smelled great, laundry room great and free soap was so helpful

indoor pool was small... especially for the quality and size of this hotel.

it was great to have a restaurant and bar on site

ordered room service and weren't told about the upcharge until after it was delivered

helicopter flies directly over the building, tar seeps through vents, kids intentionally run up and down hallways

the laundry room was modern and clean

there was even guest laundry for 1

kitchen is great breakfast is super team working there are happy, efficient and smart.

parking could have been better laid out,

gym, room

would be nice if we got laundry bags.

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

they don t have laundry bags for dirty clothes

you could only get coffee in the lobby when the kitchen was open

wifi and tv were fine

great deal on hotel & saved me more $ on parking

parking lot was torn up. obviously temporary. no interesting restaurants close by

( pool, hot tub,gym) also, the elevator was small and seemed to be on it's last leg

the pool was great for my kids

parking was no issue and the location is close/within walking distance to everything

this was evidently some sort of save the planet program so not so much laundry was generated

we arrived there was a pile of soiled laundry next to the elevator

swimming pool was not open and the dryer in the laundry facility was out of order.

location was supposed to be pet friendly and wasn't

breakfast was cereal, toast and coffee

laundry machine doesn t have timer display.

breakfast was awesome!

the kids were really excited about the pool not being open and no hot breakfast that we thought would be available

toilet (at the base where the toilet meets the floor) gym was horrid- treadmill just stopped 10 mins into my

i liked the pool gym and free breakfast

breakfast was amazing

also free parking, and a nice free breakfast to start the day

breakfast was very good,a lot of different choices

also free parking, and a nice free breakfast to start the day

breakfast was nice gym and pool was clean

the free breakfast was really good

s a perfectly nice hotel, but no breakfast, no parking, etc included, and the price would warrant complimentary

room was clean. there is a coin-op laundry room.

room was roomy with a good kitchen and dining space.

kitchen facilities were great

kitchen equipment provided from the start

location great great staff lots of space loved having a kitchen

breakfast could be more advanced

comfortable beds, free breakfast was adequate

great breakfast selection, room was very modern and spacious with a little living room and desk.

breakfast could have had better hours for guest.

breakfast was dry- cereal and bagels only

pool and fitness centers ok

little outside of most columbus attractions, but location was quiet, had free parking, so we were ok with the

the breakfast wasnt that great and there wasnt much of a selection

also difficult to turn into and leaving parking lot because of all the traffic and no traffic light there

convenient to our destination. quiet. clean and decent breakfast