laundry room very dirty- would not sit on chairs, could not get bounce out of machine

across the hall was a laundry facility

close to everything , the grounds are beautiful , indoor outdoor pool very clean ,

on-site restaurant and bar they advertise is actually only open on fridays and saturdays, which we didn t

the mattresses are on the firmer side and we difficulty with the wifi

complimentary laundry facilities and a saline pool were very nice touches

the laundry was

the gym, laundry room, lobby, and rooms were very good and appealing

free laundry was a huge bonus as well

one bad thing, as laundry is free and hotel provided we decided to do ours before la leaving

ice machine and laundry out of order

laundry room was out of order :( the pool is an indoor pool, no ventilation inside so it's

wish there was free breakfast and more laundry rooms that had a change dispenser and a a vending machine to buy

the laundry room on my floor was out of order

the gym has no air conditioning, no fan (you will suffocate)

room has no safe and no laundry pick up or luggage services

pool hours or other things you offered like laundry and work out room

very friendly staff,on site laundry, huge breakfast selection both hot and cold options

lots of washing machines and dryers in the guest laundry room

was litt dispointend with the pool closed necause of the chemocals issue - that was the reason i chose to book

free laundry on-site was a bonus

not being charged to use laundry facilities

the room and the breakfast and convenient laundry facilities

pool was clean and room was warm so the kids could swim for hours

spacious rooms with living and kitchen space

was surprised that this hotel is listed as pet friendly, but lacks an assigned area for dogs

bar area and lobby. gym, airport shuttle.

the pool closed

did not like that the pet fee was not disclosed to me until i got to the facility, even after booking online

understand kids love the pool but the hilton is an upscale hotel and i paid almost 240 for my room for one

by a busy laundry room and very noisy and had to be move two times and carbon monoxide alarm went off at 4 a

bug in the laundry room, bathtub did not drain, the washer and dryer was having issues working correctly

cleanliness, parking, room size, guest laundry availability

one of the laundry rooms was under repair

target was conveniently across the parking lot, as well as, a wendy's and a gas station

the fitness area, pool, breakfast, and laundry were all excellent.

bed was extremely broke down the dispenser was broken for laundry detergent so i went to service desk and the

friendless of staff, good free breakfast, free parking and free drinks at dinner time.

kids took over and couldn

also had an outdoor pet station area for our dog

was a giant empty laundry tub and trash outside of our room's door collecting water from the dripping ceiling

the parking

the bar area was closed too - unlike advertisement on websit

there was no room service

little dated, parking was tight and in hotel breakfast wasn t available, just coffee

great location, close to shopping, comfortable room, free laundry, free gym and friendly staff.

computer room, laundry, items to purchase and anything left behind

the fitness center and laundry room were very nice and clean and the pool and hot tub were great as well

can't believe it had an indoor heated pool, free laundry service, and a full size refrigerator

and it was a bonus that i could wash and dry our chlorine filled clothing for free in their laundry room

needs more parking spaces!

no internet with the wifi.

clean breakfast pool was heated

gym could use some updates: new/additional equipment, replace the carpet with gym flooring and a

very clean and well equipped, even a nice gym. breakfast was excellent

the laundry crew washed clothes for me at no charge because i dirtied a specific shirt i wanted to wear

you have to bring your own 16 quarters to do one load of laundry

the laundry room only accepted quarters with no option to pay with a card or offer a change machine

amazing pool area very kid friendly good breakfast and the staff were great

was plenty of parking and close to i-71 so convenient for going downtown

good breakfast choices. room was perfect size for family of 6.

everything, it was excellent breakfast, staff, rooms and the price!!!

swimming pool and kitchen in my room was great

nice kitchen facitily... well maintained pool and gym... very good breakfast

walls, bed, comfort, kitchenette

loved that the pool and exercise room were open and that there was a laundry room for guests

it's a little challenging finding the parking lot entrance.

the breakfast was great and location as well. thank you very much! :)

my son (14) especially enjoyed the pool area

not enough parking

the electricity went out on the whole place. kids got stuck in elevator. it was a mess.

wifi and tv

there could be a better variety of options for breakfast.

the 2 ladies working in there were great, the breakfast was just ok

the pool was tiny, but definitely sufficient for the kids to splash around

i asked for four quarters in change to use the laundry room, she said she had none

breakfast was great

the breakfast was a plus and good

i also liked the convenient breakfast

in a safe location, good parking, clean room,employees friendly

and laundry facilities need to accept bank cards

also laundry facilities are garbage

large room. quality as expected. laundry facilities. pretty good area.

1/2 of guest laundry out of order

the laundry facilities were not good- broken and didn t function well at all.

laundry facilities and vending machines were all broke

i noted that i wanted a non smoking room i was not given that

accommodated our early check in

ample of parking spots

the continental breakfast could have been a little bit more

constant smell of pot from the hotel staff laundry facility

so needless to say my two kids had to sleep on the floor thanks to this apps mix up

not enough parking. the hallway smelled like cigarette smoke.

pool open later for adults to swim without kids around.

we were exhausted upon arrival and we felt well taken care with our early check in experience

snowed in so i needed to use guest laundry. half of the machines weren t working.

was freezing, elevator walls were extremely dirty, one dryer in laundry room wasn't working and there was no

comfortable beds, lots of room, pet friendly

also there is a ton of parking

room service was a bit difficult to get

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the

in house laundry was a plus

term, as the units have 2 burners, a kitchen sink, microwave, full size fridge, and access to laundry in the

they have laundry service but not any coin machine or change at desk

spilled rice was in the cabinets and someone was taking apart their car engine in the parking lot

it had an area to do laundry

the laundry space was too small

the availability of coin-operated laundry was useful as we were traveling across the country

the laundry facility didn

had to take my wet clothes to laundry mat which kicked me out(they closed)before dry thus had e erything hanging

was not properly cleaned and never had clean towels and wash clothes, staff not always available, laundry was

the laundry room there are several machines that don't work and when busy there are no machines for use

we asked for new towels after our first night and was told we d get the later they were doing laundry

mini kitchen and first floor.

he tried to help us with the wifi problem

second shift front desk attendant was kind when explaining the laundry room door does not need a keycard

pet fees to high, and so was laundry mat 5 bucks a load is crazy

laundry room was dirty and so were the hallways

the room was clean, the kitchen area was convenient, and the staff were friendly and helpful

price room size kitchen

trash on lawn for entire stay, flat unfortable pillows, laundry room- dirty floor, trash over flowing, two of

i was looking for a pool for my son an cousin to swim in an this pool was closed an it was his 15th birthday

using pool with there kids when guest in pool

nice having full kitchen available, comfortable matress, and reasonable pricing.

no basketball court or pool but i seen you guys fixing it so can t wait

a housekeeper almost ran over my foot with laundry cart

it s also worth mentioning that the laundry room has zero air circulation

laundry services and room cards stopped working a few times

breakfast was top notch.

the indoor pool was closed but all in all fabulous

the laundry machines were broken had to run the sweeper ourselves

laundry room was in all dirty, the dryer didnt work properly

wifi provided

the parking lot was inhabited by no fewer than 3 transients at any given time of day

room smelled like cigarette smoke even being non-smoking. dryer was out of order.

microwave available anytime along with the ice machine and laundry

laundry facilities consist of one washer one dryer each was 1

the dryer was not working so i could not do my laundry there

wifi was very fast.

towels were dirty as well along with the floors, fridge, microwave, etc free wifi would cut out

there were some trucks in the parking lot and a big dumpster. why were they there?

ample parking for me and my small trailer

we had live entertainment and a bar in the hotel

it's a beautiful hotel. rooms were perfect, bar was nice and the lobby was fun.

had to pay for bottled water. website stated bar and lounge. no bar.

our view was to the parking lot so not glamorous the pool we were excited about but the water was so cold i

breakfast was amazing so many option for adults and kids

breakfast was very good,a lot of different choices

breakfast was nice gym and pool was clean

the pool was smaller than i expected

breakfast options. wish there were more options than vegetarian sausage

breakfast was dry- cereal and bagels only

breakfast included, even during covid

breakfast could be more advanced

breakfast could have had better hours for guest.

stay, very nice place, great breakfast, very clean, very well kept up

room was clean. there is a coin-op laundry room.

great to have a little kitchen

location great great staff lots of space loved having a kitchen

in the bathtub was so poor that the shower wouldn't even turn on and i had to wash my hair in the kitchen sink

even had a kitchen and a stove

prices at the bar for drinks was ridiculous and no signs posted about prices of drinks until drinks were served

great easy free parking

breakfast was nice, but a little on the cold side - eggs, sausage, etc

parking

breakfast very good. gym good

the on-site laundry facilities was locked up so we couldn't use it, the vending machines weren't good and the

was no breakfast clean towels or sheets available laundry facilities broken 4 four weeks

the parking lot was very well lit.. very happy with that.

they had smoking rooms

when i went into the room it was supposed to be a non smoking room but reeked like an ashtray, but that was

location was perfect and the property was new and it had a laundry room which was perfect since i stayed for 2

parking is strange for holiday visitors

bar was open and abiding by social distancing

some of the same alcohol beverages you get at the bar downstairs, you can t get upstairs...

location, fun rooftop bar and amazing restaurant within walking distance from hotel; z

laundry room needed fixed. bathroom a little small.

never seen housekeeping, had to go get my own laundry and toilet paper, swimming pool was not available, paid

there wasn t even the decency or respect to talk in the laundry room

the laundry room is downstairs in the lobby and the main doors that open to the floors to your hotel

comfortable as can be just make sure u get non smoking room up on 3rd floor is best and they have laundry service

breakfast was behind desk because of covid

they have an awesome pool

the pool was warm

the location, the hotel, the breakfast, the kitchen, the staff and the pool

of the staff speak no english no secure wifi breakfast tables have dangerous metal leg

they have a laundry area and it is only

comfy, the gym is clean and nice, people used the barbacue grill outside and invited us to join, laundry is

building, good indoor pool, extremely comfortable bedding and beds, decent breakfast included, laundry on-site

pool was dirty

wifi

the only thing i didn't like was being next to the laundry room

within walking distance to a restaurant. vending machines and laundry facility

room smelled like weed, there were cigarette burns in the comforter they put a laundry sheet in the air conditioning

the cleaning staff had a huge laundry cart

there s a laundry machine and dryer onsite

easy parking , clean , high quality shampoo , conditioner and body wash

very clean room. also a very comfortable bed. the pool was fantastic and also very clean

it s clean kind of quiet with kids

was no baby pool for the little kids, there was no hot tub and i don't like that we had to pay for breakfast

salty pool....

no room service

breakfast was lame - bring back the full breakfast please

loved the modern rooms, large tvs in room, made to order breakfast, as well as the free drinks at the evening

the breakfast was great

i had selected this location because it offered room service

the pool, the fridge and the laundry facilities.

we did not like non-service dogs in the kitchen area especially when there were a lot of people in there and

having the full kitchen was wonderful

big table in room. wonderful shower. awesome kitchen! quiet! great price!

the pool, the fridge and the laundry facilities.

laundry room washers had soap on them

nice laundry room. i like to pack clean clothes when returning from trips. the rooms were clean.

wifi was terrible and they wanted 5

three groups of men we re drinking liquor outside in the back parking lot.

good, clean, quiet, no frills hotel with kitchenette.

the gentleman at the front desk was kind enough to allow the use of laundry room dryer to dry my load of jeans

ability to do laundry when i needed

dryer was out of order so could not use laundry

the pool was ice cold!

we were there 3 nights and never once had room service

you can bring your towels to the laundry room on campus and they ll exchange the towels for you

the kitchen is stocked with everything you could need

the carpet was horrendous with pet stains all over it

we had a fireplace in our room so we were able to create a fire which was very warm and cozy

no gym in the location but it was ok going to the gym close to the hotel.

clean. convenient. pool. gym. friendly staff. nice place.

the pool water burned my kids eyes n skin

allowed early check in

near i 270 ramp and columbus, oh. decent mattresses and strong wifi.

quite. great water pressure best shower i've had at a hotel. clean pool area.

only thing was that when we needed to wash our clothes they had no laundry detergent available and there was

there was a nice indoor pool

i like to be easy access in and out with the back parking lot in the elevator being very near

the wifi was quick and accessible.

parking was very convenient and the smell of the hotel was inviting

are not comfortable at all laundry facility was down

laundry not available and no hair dryer again 2 nd time this has happened, breakfast food was

two days in a row i was told they were out of bath linens or they were all in the laundry

laundry not working

pool closed for the past six months and no laundry facilities

comfort, convenient & a really great breakfast!

how many adults take a bath

very clean and the staff was very friendly and helpful. the breakfast was also good quality.

staff.plenty of parking

they wanted us to pay for wifi and we were only going to be there for 11 hours

laundry dryer is junk! cost me $9 to dry two changes of clothes.

the bed frame is metal to close to your feet,the room looked 50 yrs old paint plaster everywhere, laundry vent

it was your topical hotel breakfast.

staff was exceptional, the room was so clean and comfortable, had an amazing pool, delicious breakfast

breakfast was good glad they offer it also the staff that works there were very friendly and asked

there was a self serve laundry facility

the pool wasn't working, and they only gave out 2 towels and 1 face towel.

the indoor swimming pool was freezing

at night staff nice and polite easy check-in and check-out, even late at night well-equipped gym

for for number of guests and size of property, toilet in room clogged, the number of women at bar and roaming

were a little messy(always had laundry or cleaning stuff)

the laundry room was convenient and usually available

our suite was clean and comfortable, plenty of room for our kids to play

room was very spacious & comfortable, wifi worked good

was dirty and they kept putting little kids in the room next to me when i ask for quiet

have to pay for laundry

i went to do my laundry everal times only to find that it was closed for whatever reason leaving me to drive

are small laundry room dirty lots if machine didn't wk and hotel doesn't give refunds when your clothes are

does not have gym

service confusion given wrong room i had to check rooms myself fitted top sheets wifi bad and tv service

laundry facility looked like something out of third world

liked that laundry was available and i enjoyed the cheap rate

the wifi was good

mini kitchen (have to ask for pans plates etc) understandable due to people stealing stuff

didn t like the people lurking around outside in the parking lot, smoking just outside the entrance

asked for some was provided with more bath gel had a wash a sports uniform that night no laundry soap

the girls of course had fun in the pool

i love the location great pool and kids love basketball court

suppose to have 1-queen bed and a pullout couch to accommodate 3 adults and 2 pre teen kids

breakfast was sufficient

the pool, pool table and patio was open had a great time at the pool with family and kids

beds and room are very comfortable and loved the full kitchen

wish the bar had a food menu

very far from the front door and there was one about 100' in the middle of a huge parking lot

excellent parking

kids screaming and running around

noisy kids in corridor. needs signs promoting quite as it's a shared space.

hotel was very clean and up to date location was great we went to disney on ice breakfast was great

did not like how chilly the pool area was either

hotel was beautiful, very clean, staff was friendly, other guests were friendly, breakfast was fantastic

it was a very nice and clean room. pool area was excellent. staff was courteous.

cars in area parking lots broken into. lack of cameras in parking lot.

needed more small snack meals in bar setting.

breakfast bar did not have bacon and tha ability to make your own waffles or pancakes, and fresh fruit

the only compensation i received were some chips and a candy bar from their snack shop

crossing to parking garage and lifetime gym was a bit out of the way for the suite location that we had

separate bedroom, nice size kitchen, convenient to easton mall, quite room

breakfast was amazing and it had so many great options

breakfast was nice and different options each day

breakfast was nice. room was cleaned where there for dance competition

very friendly; food services great; laundry services available were convenient and easy.

there is an indoor pool and jacuzzi, gym and laundry services

breakfast and kickback meals

the indoor/outdoor pool was excellent and well maintained

kids loved the indoor/outdoor pool

no laundry on site. housekeeping doesn't check in unless you have checked out.

it s very old building and poor wifi

i was disappointed that the gym and pool were closed and it wasn't mentioned on the website

it was pet friendly. many dogs were barking at night.

the breakfast bar is clean it prepared it is ample with choices

coffee bar was limited and no hot water or tea options.

they didn’t serve breakfast

we enjoyed the view and the kids enjoyed an evening swim.

parking was awful

i was almost sleeping on the street with my little kids as all hotels were booked

the laundry boy was innocent and kind

i asked for the last time they said because housekeeping hadn't been in and there was so much laundry they wouldn

next to laundry on 1st floor to load to sleep after 7 am

so the bathroom floor was covered in puddles our whole stay our room was close to the hotel laundry room and

i appreciated the laundry on-site and the fitness facility

no not really i m just doing the laundry and groceries shopping

i was really looking forward to room service but i couldn't find a menu anywhere in the room to order from

hotel has a very nice bar area with outside patio

the room was just great my kids loved the shower and the big bed!

location next to restaurants, shopping center, activities for kids, and had great parking areas

i liked the room and the pool. the free laundry was also very nice.

i also love they provide free coffee all day long and a free laundry mat

the room was great and the laundry room was convenient

free laundry machine making drying towels easy

there is in house laundry available for free, but half the washers and dryers were broken

the bathroom door couldnt physically be shut or closed, water ran from the tub continously, the laundry room

we unpacked ended up smelling of smoke, the first thing we did when we made it to our air bnb was laundry

have been there a few times and the laundry room dryer was out of order

no laundry room

room was next to the laundry room and when the washer reached spin cycle the noise was extremely bothersome

i also had to ask at the desk for a plastic laundry bag

trash on back of parking lot in shrubs had not been cleaned up for sometime. nasty looking.

the pool was available and clean for the kids to use

desk and they didn't want to switch rooms even though the hotel was empty and only 4 cars in parking lot

all ages from 10months up through adults :) oh and we were adjacent to our friends we both had kids and wedidnt

and, to not have to worry about parking made this hotel extremely appealing

just a breakfast bar and tables

nicely decorated, good lighting in parking lot

pool was freezing and it was hard to find info online regarding the pool in advance

inadequate wifi strength. even with the paid upgrade.

no pool and had to pay separate do laundry on premises

wifi is pretty slow

only downside to this hotel is the grab and go breakfast

breakfast consisted of granola bars and instant oatmeal.

breakfast is nothing to write home about. they can definitely do a little better on that aspect

loved everything the most shocking was free laundry that alone on top of the breakfast was well worth the extra

it was nice that it had a kitchenette in the room and laundry on site. breakfast was amazing!

staffs are friendly and used friendly hotel with laundry

good gym, good breakfast and free laundry

there is a laundry room to wash clothes

m lounge was incredible! hotel smelled great, laundry room great and free soap was so helpful

the only other complaint was the gym was really blah

parking lot was small

the pool was very small.

waited in line for a drink at the bar for over 25 minutes before we finally left.

there was even guest laundry for 1

the laundry room was modern and clean

thought that the pool was very small for the number of guests that were at the hotel at the time my son wasn't

the kitchen was well equipped, modern, and very clean

breakfast was grab and go, but there was a great selection

they don t have laundry bags for dirty clothes

and they told me to go next door to do my laundry, i was there in the hotel for 13 days, but when i went store

would be nice if we got laundry bags.

just to many kids running up and down the hallways

is our 2nd time staying at this hotel and we really enjoy the pool, breakfast and the location is ideal

the pool and hot tub were nice

the wifi was shamefully slow. slow check in at arrival.

it would be nice if it were pet friendly

parking lot was torn up. obviously temporary. no interesting restaurants close by

never tried the breakfast

nice selection of food, and even a corner of frozen foods/drinks/candy/last minute essentials(ie laundry and

the breakfast was wonderful probably the best breakfast we've ever received at a hotel of this caliber

lobby bathroom was small & breakfast didn t start until 7 am, so we were unable to eat any because we had to

everything. clean, comfortable, kitchen if needed in the room.

our room was very clean and we loved the amenities, the area in the lobby where you have breakfast was spacious

they had our things in a laundry cart

smells on second floor by laundry

breakfast was fantastic every day i was there

breakfast shut down 15 min early....late breakfast goers out of luck. not pet friendy

very nice facilities friendly staff good breakfast.

room was a beautiful one room suite with a kitchenette

the pool was only indoor. would have been nice to have it be an outside pool, too.

nice breakfast from biscuits, gravy, eggs, sausage, fruit orange juice, apple juice

location, staff, breakfast and room

with all the amenities of a small apartment, including separate bedroom and bathroom, and full kitchen

need to do something about the laundry area

i liked how clean it was! there was also laundry machine on sight.

great location, free parking and clean bed - everything we need

parking

were very friendly and welcoming facilities in the hotel were fine - gym not too good, only one machine, but