on day two we found dirty laundry under the bed from a previous guest

resort is next to the highway, it was really loud the laundry room was really dirty, one washing machine was

the apartment is very well equipped for cooking-microwave oven, for laundry-manage to do my laudry, they even

quiet comfortable studio, perfect for a couple. good facilities on site including laundry.

laundry for changing the room being dropped on the balcony at 0900 and making us jump.

truly pet friendly

location for walk along canal. breakfast lovely.

close to m6, very friendly, warm well fitted bedroom in which everything worked & wifi was good throughout

we still couldn't understand the thinking behind this because surely, in a kitchen, this must happen with

the tea tray was excellent with bottled water lots of tea and coffee and a small chocolate bar a lovely touch

to our family for visiting and meal was excellent - staff attentive and professional - good parking

had everything we needed wifi was easy to access good selection at breakfast easy to find

lovely staff, very friendly and helpful. good parking.

easy to find, good parking. lots of very helpful staff.

a good location and close to motorway with plenty of parking

there was no ice bucket or laundry bag

there were piles of laundry in each corridor

comfy beds, big size room, amazing breakfast and dinner

easy check in. friendly staff from reception to room service. also quiet which was nice

staff where friendly location the spa facilities

lovely clean hotel in a great location with parking. the breakfast is excellent.

space and there s a back patio area that includes tables, a stage for music and a play area for kids

available parking, clean and excellent condition, friendly service from the staff

no information about facilities in room or phone so was difficult getting wifi

is very comfortable and clean with a good breakfast

the decked bar area with views is brilliant

could not connect to wifi

struggled getting a wifi signal, probably due to room allocation

room service was good and the fish and chips delicious

in particularly as i arrived very late - automated machine that issued ticket and a receipt with wifi code

the room being above the laundry may be too hot in the summer as no air conditioning

room was nice and cosy being above a laundry but may be too hot in the summer as you didn't seem to be able to

our room was over a laundry so quite warm but only a small gripe.

would prefer they have a real laundry facility with a couple washers and dryers for guest to self serve

location, laundry close by

loved having breakfast watching the sun rise over the bay

a little surprised to be charged 12 for parking.

paying extra for parking

room service.room was not serviced during our stay

the hotel is pet friendly

wifi reception in the allocated room but the hotel switched rooms for us to resolve this

towels uber soft and luxurious, our 'standard' room was massive and very luxurious, dinner and breakfast

breakfast was fab and the staff were so lovely

the wifi was pretty good in the room, but outside i didn't even see it on my phone and mobile data was

s very difficult to get room service and they don t clean the room or change the towels everyday or even

informed me as a guest as to amenities : breakfast times, how to work the tv, room service, laundry services

laundry service was extremely disappointing - nothing had been properly folded, it was all creased

would have appreciated doing a load of laundry as this was close to the end of our trip, but only had a few

special food order, turning laundry request around really quickly

reception, the space was very clean, the surrounding nature, the generous breakfast, the spa and gym area and

wifi was excellent

allowed early check in and the staff were lovely throughout

we were met with a warm welcome and clean, comfy room. usb chargers, wifi and large bathroom.

better wifi

breakfast excellent and staff extremely helpful

the onsite pool, gym and spa were great, and facilities such as the laundry room made everything about our stay

very well equipped, beautiful garden and environment, nice swimming pool (when available), laundry room

clean carpets and newish facilities tidy and comfortable all staff were polite free laundry

the caretaker man doing the laundry took the key cards

door opened right next to the bed which wasn't great and the room was right next to the site laundry which was

great setting, lovely bar area, staff very helpful

plenty of car parking space

easy parking

lovely characterful bar and dining area

lots of seating spaces and plenty of parking

room next to where cleaning and laundry etc kept

room was dull and didn't enjoy the view of the bins and laundry trollies

mess on entry to property (dirty laundry etc) stayed there whole of stay

right next to the laundry room

no laundry service. far from shops.

the hotel left a card & small box of chocolates in our room and left rose petals on the bed - a lovely touch

place i went on my motorcycle was safe place leave my bike staff was so nice helpful gym was good and there's

unfortunately didn't try the dining or breakfast, but with breakfast included and access to leisure centre

room service very quick.

loved all the spa facilities fantastic

lift on 2nd floor always had door open with staff regaling tales of annoying guests and bins of laundry parked

that foam is made up of a mixture of body oil, skin, sweat, fake tan, laundry detergent, perfume, soap amongst

com that it could do laundry, but didn t

quite noisy through the night, our room was next to the laundry room

we got moved to another room and this was situated next to the laundry area with washing machines and the boiler

couldn t get through to laundry or reception to request them

no air condition just fan, bad wifi

i understand it was half term but kids were causing havoc it was like butlins

maybe a time limit of 6pm for children in pool very difficult to swim round kids

pool gym sauna jacuzzi all spot on

was a bit further out than expected and online says there are laundry facilities at an extra charge, however

the little bar by the hotel alexander s if very nice serving good quality

the staff at the gym/pool are really supportive and helpful too

room service for breakfast was really prompt and a very nice start to the day

overall was spot on throughout my stay the spa facilities was spot on, very clean room was perfect very comfy

constantly something was moving around like rubbish or dirty laundry or cleaning laundry and you feeling like

our view was of laundry area and really bad area

pool and jacuzzi were old fashioned

beautiful cozy comfortable lounge with open flame fire, great value for money, kids loved the swimming pool

the pool and jacuzzi were just on point, the atmosphere that the fireplace gave every day, the clean and

of the room being right next to the laundry room meant we got woken up quite early

thing i could think of is that we could have done with laundry bags to put used bedding/towels in as they need

our room shook (unsure why we thought our room may have been near a laundry room which caused our room to shake

location was great and the kids loved the fact that the room faced the river

there is always swim classes for kids at the pool so felt like we were disturbing them

was comfy parking is accessibly down the block at the cricket ground for 2/day laundry is accessible somewhat

i was disappointed that the wifi was not available in the rooms.

wifi

bar area very comfortable and drinks prices very reasonable

the room was very clean, with tv, wifi, a kettle with a great selection of drink options

the bar and garden are very beautiful, relaxing and welcoming.

in practice, when we woke up the next morning, the bar was all locked up, there was no other reception area,

bonus was the bar downstairs

download the app at the car park it's much cheaper do not use the machine), not overpriced at the bar either

staff in the bar were lovely and helpful

breakfast was excellent and offered a superb choice of menu

everything , location, room, breakfast, staff perfect

being picky some croissants/pastries at breakfast would be nice

very comfortable bed and a good cooked breakfast

dogs ok in the bar when eating, but there are only two tables so you'll need to book

state of hotel last time any money spent on it properly in 1980s very dated decor spa bath blew dirt out when

peaceful surroundings, restaurant meals and breakfast were top quality

the food was delicious couldn t recommend the breakfast highly

location ok parking good. the staff were helpful.

breakfast was spot on