our room shook (unsure why we thought our room may have been near a laundry room which caused our room to shake

thing i could think of is that we could have done with laundry bags to put used bedding/towels in as they need

of the room being right next to the laundry room meant we got woken up quite early

the room service was the fastest i have ever had even though the lift was out of order, very fit staff

location and gym etc.

was comfy parking is accessibly down the block at the cricket ground for 2/day laundry is accessible somewhat

the prices in the bar were a little expensive.

rob behind the bar was fabulous

the young lady behind the lounge bar on friday 23 rd may was a credit to the hotel, she was so smiley and

no wifi in bedroom made it hard to work while away

was a bit further out than expected and online says there are laundry facilities at an extra charge, however

and pool included, incredible breakfast served in the room, amazing views, easy check in, helpful

were friendly and room service breakfast was lovely and arrived exactly on time, which was important as we were

the extra facilities - pool, steam room etc - were very well presented and easily accessible and provided a

the gym and spa facilities were good and relaxing

didn t like the service - the staff that showed me to my room was good - i wasn t given the wifi code but

easy parking

no wifi details in the room.

lovely characterful bar and dining area

location, excellent breakfast

constantly something was moving around like rubbish or dirty laundry or cleaning laundry and you feeling like

our view was of laundry area and really bad area

the room, beds, shower was massive, pool and jacuzzi nice

the dining room was quite an expanse and we used room service on our last night, with the food arriving hot

the view, garden and staff.. everything was on point.. well worth a weekend break with kids..

great views, good parking, super breakfast, comfortable bed.

the bar and restaurant very cosy

good location with ample guest parking

the wifi and tv in the room didn t work.

the wifi was very poor

couldn t get through to laundry or reception to request them

one thing i would ask is that on arrival guests are made fully aware of the parking arrangements

unfortunately a number of pieces of gym equipment were out of order

spa access from 7am-7pm was perfect after a days walking with a large pool, jacuzzi, steam room and sauna

evening dinner and breakfast were both excellent but felt the dining room surroundings were a liittle dated and

quite noisy through the night, our room was next to the laundry room

we got moved to another room and this was situated next to the laundry area with washing machines and the boiler

that foam is made up of a mixture of body oil, skin, sweat, fake tan, laundry detergent, perfume, soap amongst

com that it could do laundry, but didn t

hallways were really dirty constantly full of laundry

room next to where cleaning and laundry etc kept

room was dull and didn't enjoy the view of the bins and laundry trollies

right next to the laundry room

no laundry service. far from shops.

mess on entry to property (dirty laundry etc) stayed there whole of stay

dirty laundry was left outside rooms for a whole day

and my husband enjoyed our holiday, it was amazing especially because our dog could come in for breakfast and

wifi didn't work with ipad but ok with samsung

wifi needs to be improved.

in this case dog owners were allowed to dine in areas that were not carpeted but that extended to pretty much

an ideal location , just steps from the centre of ambleside town centre but with plenty of free parking and ev

great car parking and close walking proximity into ambleside

it was warm in every part of the building and the lounges plus bar area were very pleasant to sit in

the bar and restaurant are very comfortable, two lounges in the main house and a smaller lounge in the

offer room service - we had expected this given covid as makes it easier to socially distance if able to

were really helpful, we arrived early but they allowed early check in and nothing was a bother for them

the breakfast was absolutely spot on

central location, room was huge and clean. loved the electric fireplace. staff were great!

excellent location, room and amazing continental breakfast

the breakfast was nice, wish they had scrambled eggs though

we booked because of the gym and pool, both where small but had everything we needed

it was spotlessly clean with a lovely pool and

lovely flavours, lovely presentation, piping hot and cooked to perfection, breakfast was also very good and

everything- early check in - staff amazing friendly polite and very helpful - food in the restaurant was

the gym/sauna/pool/jacuzzi were all well equipped and clean

reception staff were friendly and helpful. kids enjoyed the pool. breakfast selection was good.

the bar meals are lovely , well presented and hot

the hotel says it s pet friendly, however fails to provide the fee and you ll get a surprise bill upon

we were also charged a pet fee at checkout that was never mentioned during booking or check-in

parking not great, limited space on top level and steps up from lower car park

in the gorgeous cartmel village cosy and romantic hotel with lovely quirky rooms lovely bar and dining area,

location was great, breakfast excellent, staff warm and friendly

great evening meal and breakfast

great breakfast better than normal fair at pub stays. charlie very helpful and friendly.

breakfast excellent and staff extremely helpful

the kitchen was highly finished with lots of appliances available, including a dishwasher and washing

in the old wing) until closing - not a good choice for those wanting an early night or who have kids

i was even offered a bacon sandwich to go away with as i was leaving early and would be missing breakfast

great atmosphere in the bar in the evening and yet our room was totally quiet when we went upstairs to bed

location pet friendly and ideal for local walks great facilities and furnishings in one bed

wifi wasnt very good.

breakfast was delicious. hotel was in beautiful surroundings,

reception was happily letting me to order dinner (room service) before kitchen closed, sleeping quality was

parking is well organized but the drive into the hotel is via narrow lanes and with some other cars

for somewhere so close to ambleside it is very remote, and there is little parking in the valley so feels very

woke up at 7am to the laundry collection and delivery van which went on pushing trolleys for bout 40-50 minutes

sure but i liked it so much i thought it would be great to come back with the kids but it keeps saying no kids

would ve been great to have access to some exercise classes too at the gym.

the stove bar & restaurant served great food, great drink and in a very pleasant venue

bit of difficulty parking on arrival but adjusted quite happily when we understood the need to keep artificial

somehow they missed it and we traced it to the laundry facility

lovely bar area

restaurant is closed on mon/tues but they do offer bar snacks and there are several great restaurants in grasmere

breakfast was excellent

it was a shame that the restaurant was not serving evening meals- only bar meals

on day two we found dirty laundry under the bed from a previous guest

would appreciate a better laundry facility, needs an upgrade

laundry for changing the room being dropped on the balcony at 0900 and making us jump.

the apartment is very well equipped for cooking-microwave oven, for laundry-manage to do my laudry, they even

quiet comfortable studio, perfect for a couple. good facilities on site including laundry.

access was through reception including food sauna laundry only 4 course menu available in evening at 40 per

we stayed for no longer than half an hour when approx another 10 towels were stacked high and the laundry basket

7 per tray for room service on top of the food price was a bit steep

staff were very pleasant and attentive and the quality of food and service from the chef and kitchen were also

was nothing we didn t like, except we thought the prices were very high especially the bar menu

friendly staff. great customer service. very pet friendly.

breakfast was amazing! staff our lovely nothing too much trouble

free wifi was a bonus

lots of charming little lounges in which to relax quite privately and a bar for the more social

daily top up of tea/coffee/biscuits during room service

* the shower has only a top head fixed so can not be used properly by te family with smaller kids all the above

wifi was super quick

and separate bathroom (with bath) and kids' twin room, at a reasonable price

to our family for visiting and meal was excellent - staff attentive and professional - good parking

parking

unfortunately the 'drying room' was a small shed outdoors filled with other wet gear plus hotel laundry and

very little tv channels but excellent wifi the drive from ambleside, dark and narrow

no signal reception the wifi coverage has to be better

ample parking and the staff are always very pleasant and helpful

location ,staff ,free parking, breakfast

in practice, when we woke up the next morning, the bar was all locked up, there was no other reception area,

no ceiling nightshade, no wifi, tv (which is stated)

the room also had a bar still there

the bar and garden are very beautiful, relaxing and welcoming.

location for touring this part of the country, the bar food was lovely, and the quaint shops all around walking