swimming pool was also fab with access to spa pool and sauna too

the hotel left a card & small box of chocolates in our room and left rose petals on the bed - a lovely touch

wifi in the room would have been great

the location was beautiful and the hotel/spa was perfect

ample parking

mess on entry to property (dirty laundry etc) stayed there whole of stay

room was dull and didn't enjoy the view of the bins and laundry trollies

no laundry service. far from shops.

right next to the laundry room

room next to where cleaning and laundry etc kept

lift on 2nd floor always had door open with staff regaling tales of annoying guests and bins of laundry parked

that foam is made up of a mixture of body oil, skin, sweat, fake tan, laundry detergent, perfume, soap amongst

wet bath robe and slippers had been left in laundry basket in the room

quite noisy through the night, our room was next to the laundry room

we got moved to another room and this was situated next to the laundry area with washing machines and the boiler

no private bathroom or tv/wifi in the room.

the bar and food are excellent also

room was quirky no on-suit . king size bed in that small a room not good . no tv or wifi

in practice, when we woke up the next morning, the bar was all locked up, there was no other reception area,

bonus was the bar downstairs

wifi wasn t in the rooms in the perfect english accommodation which was disappointing

great breakfast better than normal fair at pub stays. charlie very helpful and friendly.

great breakfast served by happy staff who could not do enough for you we had a brilliant break and hope

really friendly staff, fantastic food

atmosphere in the bar for dinner excellent, staff first class

couldn t get through to laundry or reception to request them

the wifi internet was very weak

room service didn't clean our room after our first night

unfortunately a number of pieces of gym equipment were out of order

room with bunkbed), free parking, free to use games room (air hockey, small pool table for kids), foosball,

pool , sauna and steam room were great and the jacuzzi was amazing

the room service tray was never cleared away, from the saturday night until we left on the monday

and location ( also the improvement like the bedrooms are looking great and hopefully the spa area will follow

easy parking ( no charges, unlike some hotels in the lakes)

require larger changing area for spa facilities, with lockable lockers, and a few more relaxation

our view was of laundry area and really bad area

constantly something was moving around like rubbish or dirty laundry or cleaning laundry and you feeling like

the swimmong pool was out of action unfortunately....awaiting repairs.

very pet friendly, nice room and leisure facilities excellent

walk into the reception and you re welcomed by the beautiful smell of the burning wood from the fireplace

breakfast was spot on

nice bar and lovely dining room

the food was delicious couldn t recommend the breakfast highly

good parking arrangements and easy to find

we enjoyed the bar that was inside one evening that we didn t realise was there, lovely extra touch

this hotel if perfect of you want to take your dog… there’s a lovely kids play area outside

playground for kids, lovely views

wifi signal all over the hotel

there is a park on site for kids, which was utilised and the children had fun the staff were friendly and the

the car parking area could be better but as its a new hotel expect this will be improved in time

nothing really apart from limited wifi range.

plenty of car parking and walks nearby

historic building. free parking. good restaurant.

we were so grateful, very friendly restaurant bar staff

a place this size with the quality of stay it needs a gym

informed reception of this matter and was told that they were waiting on the cases from laundry

no laundry service, heating/air con not working. car parking across busy road.

the bar and restaurant was well served, with great food and drink, and the staff were fantastic, polite

the wifi connection wasn t secure and my work laptop wouldn t connect to it

very comfortable, value for money, the restaurant food was fab and the bar had a great vibe!

good car parking

bath lock, no shampoo, not clean , no staff welcome as such, bath seat loose, poor wifi door slum shut very

parking was fine

car parking

wifi not working central heating in my room not working

well, really comfy bed in a beautul large bedroom and the breakfast was superb

travelled with two pet dogs who came down with me for breakfast

the views from the rotunda bar and terrace restaurant are stunning

we visited the spa at their sister hotel and had a relaxing time

nice touch that dog owners could bring their pet into the dining room

parking is well organized but the drive into the hotel is via narrow lanes and with some other cars

reception was happily letting me to order dinner (room service) before kitchen closed, sleeping quality was

wifi was extremely weak but is to be expected from somewhere so far out in the countryside

clean, welcoming, good communication with regard to cleaning routine, parking, garden

youg girl is a credit to the owners she does everything, she ran the bar the restaurant nothing was too much

wifi does drop out, so if i needed for work calls/zoom wouldn't be the place to stay

struggled getting a wifi signal, probably due to room allocation

staff were amazing, room service was marvellous, and the view was spectacular

excellent wifi throughout

great location for evening walk (with kids also)

on day two we found dirty laundry under the bed from a previous guest

quiet comfortable studio, perfect for a couple. good facilities on site including laundry.

laundry for changing the room being dropped on the balcony at 0900 and making us jump.

would appreciate a better laundry facility, needs an upgrade

resort is next to the highway, it was really loud the laundry room was really dirty, one washing machine was

wifi was super quick

to our family for visiting and meal was excellent - staff attentive and professional - good parking

* the shower has only a top head fixed so can not be used properly by te family with smaller kids all the above

location and parking

and separate bathroom (with bath) and kids' twin room, at a reasonable price

is very comfortable and clean with a good breakfast

the beer garden out the back had a brilliant kids play area also

great food (dinner and breakfast) at a reasonable price

lovely clean hotel in a great location with parking. the breakfast is excellent.

wifi was a little poor but it didn t affect us too much

everything in the kitchen you need

the appliances in the kitchen were high standard and the tv was large

lovely rooms, plenty of parking and a delicious breakfast

was fine - i was playing golf nearby

very pet friendly

dirty laundry was left outside rooms for a whole day

bar staff were very friendly and our room was cleaned regularly

wifi needs to be improved.

could do with more parking.

when i booked, i booked this hotel because it was not pet friendly as stated on your website

it was warm in every part of the building and the lounges plus bar area were very pleasant to sit in

amazing food for breakfast and dinner in the bar and really professional attentive staff

, just steps from the centre of ambleside town centre but with plenty of free parking and ev charge points

plus a lovely space outside to sit in better weather and plenty parking

lots of parking and easy to charge a car

our room shook (unsure why we thought our room may have been near a laundry room which caused our room to shake

thing i could think of is that we could have done with laundry bags to put used bedding/towels in as they need

of the room being right next to the laundry room meant we got woken up quite early

shame the gym and pool were closed but otherwise great location great hotel

location as going to a wedding at the golf club about 7 minutes away

was comfy parking is accessibly down the block at the cricket ground for 2/day laundry is accessible somewhat

i was disappointed that the wifi was not available in the rooms.

wifi, weak signal

the young lady behind the lounge bar on friday 23 rd may was a credit to the hotel, she was so smiley and

next door to a delicious indian restaurant town centre location but no noise from roads or bar below

wifi didn't work properly, and as mentioned, the sound does carry but we still had a great sleep

good tasty breakfast, nice personal, clean room, everything was perfect!

bar was also great, friendly staff and popular with the locals

very comfortable and cozy room, good breakfast and pet friendly hotel

no wifi details in the room.

by mountains with a beautiful green in front of the property with crazy golf, which the kids loved

of choice for a continental breakfast

the breakfast was nice, wish they had scrambled eggs though

excellent location, room and amazing continental breakfast

just on the edge of the town, so no noise and across from the recreational grounds so the kids loved it