there was no ice bucket or laundry bag

there were piles of laundry in each corridor

delays and no show for requests made for room service. no call answering for reception

comfortable beds, coffee and free wifi

friendly, helpful personnel. full english breakfast, great! swimming pool and gym nice add.

the room being above the laundry may be too hot in the summer as no air conditioning

the laundry that's next to the property is relatively cheaper but is a good addition

room was nice and cosy being above a laundry but may be too hot in the summer as you didn't seem to be able to

location, laundry close by

our room was over a laundry so quite warm but only a small gripe.

laundry service was extremely disappointing - nothing had been properly folded, it was all creased

would have appreciated doing a load of laundry as this was close to the end of our trip, but only had a few

special food order, turning laundry request around really quickly

informed me as a guest as to amenities : breakfast times, how to work the tv, room service, laundry services

swimming pool and spa at the end of a long journey

information in room about opening times for meals etc and wifi password.

wifi was inconsistent and kept dropping out

easy to find, well located and plenty of parking + could accommodate me arriving late

main building which i didn t like, there was also no information in the room about facilities, room service,

location and parking

breakfast was amazing, with excellent choices the staff couldn't do enough for you, excellent

location was good for our needs as we were playing golf at marine road

free parking over the road to the hotel

breakfast has a wide choice, freshly cooked, presented and served immaculately

early check in and late check out was fantastic

excellent coffee available at night as well from the bar

clean, great location, great restaurant, and superb bar with great views

wifi in the room was not working

i had a meal and a couple of drinks in the bar which i really enjoyed

the decked bar area with views is brilliant

resort is next to the highway, it was really loud the laundry room was really dirty, one washing machine was

on day two we found dirty laundry under the bed from a previous guest

would appreciate a better laundry facility, needs an upgrade

laundry for changing the room being dropped on the balcony at 0900 and making us jump.

quiet comfortable studio, perfect for a couple. good facilities on site including laundry.

the gentleman who was delivering the laundry stopped to chat and always greeted us with a cheery

door opened right next to the bed which wasn't great and the room was right next to the site laundry which was

the onsite pool, gym and spa were great, and facilities such as the laundry room made everything about our stay

dirty laundry left outside the room and flies on the ceiling outside the apartment

very well equipped, beautiful garden and environment, nice swimming pool (when available), laundry room

to order, elegant dining room with sea view, traditional afternoon tea, excellent food in the bar

we visited the spa at their sister hotel and had a relaxing time

i have never needed to use the wifi so can't comment

we took up the offer of 2 x 2 free drinks in lieu of minimum room service - which was a good idea - (although

nice unfussy atmosphere, helpful smiling staff, interesting modern bedrooms, good wifi

modern hotel with great parking and excellent access

location pet friendly and ideal for local walks great facilities and furnishings in one bed

spacious, had everything you needed in the property. plenty of parking

lovely rooms, plenty of parking and a delicious breakfast

truly pet friendly

weren't the best, we were next door to the laundry room so could hear it going all night, the card reader on

dated and soulless, the room we were in, which we payed over 80 a night for, was next to the laundry which we

not clean the staff were not very friendly menu very basic no sandwiches or snacks available no room service

no room service and reception not manned

nice clean and comfortable went to vist family in preston, there's plenty of parking space there

had to ask at reception for refill of complimentary coffee/tea on room as didn t provide daily room service

in the restaurant in the evening and the meals were quite expensive for what they were but the kids enjoyed

evening meal was rather disappointing as was the cheese board i d ordered for room service

towels uber soft and luxurious, our 'standard' room was massive and very luxurious, dinner and breakfast

breakfast was fab and the staff were so lovely

wifi was excellent

wifi service poor

great evening meal and breakfast

welcome, great bar and restaurant and a a great room with lots of tea and coffee

breakfast was up to the same extremely high standard

great food no room service need to decide the target customer kids family's or couples?

on a bank holiday and there was a kids fun fair right outside our room

was a half term ice rink event on and it was a bit like staying in a fairground, lots of excited kids etc, but

was a half term ice rink event on and it was a bit like staying in a fairground, lots of excited kids etc, but

i wouldn't take my wife of kids there for a stay

we enjoyed hot sandwiches via room service, which were more than generous,and served with huge chunky chips

told that room service was available, then being treated as though we had done something wrong by using this

comfortable nice bar good choice of food and you can get food from 12 noon to 9 o'clock at night

the porridge. better equipment for stretching in the gym. squeaky floorboards in room 57.

great position and pet friendly

love the sea view rooms and the breakfasts are just lovely, also it is excellent for parking and public transport

quiet 2 night mid week break pet friendly but paid extra nice sea view but again paid extra friendly staff and

location, great sea view, good breakfast choice, value for money, good freindly host and pet friendly place

amazing at christmas with decorations and even christmas crockery at breakfast

was excellent for my needs as i was playing golf at fleetwood

hotel, great location, great hosts, fab breakfast, great views, quiet but close to amenities, comfortable and

friendly staff, spotlessly clean, fab breakfast, pet friendly.

but the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each

we then got out next the laundry room and at 20 past 8 in the morning the cleaners was talking as loud as can

spa area hadn't been serviced for too long resulting in laundry bins overflowing with used towels and empty

the fact that our room was next to the laundry room and over the kitchen fans that started at 6am each morning

the food was great, and the bar was cozy

when you spend ages looking forward to having a relaxing time from the kids having a room which you can enjoy

feel, lovely bar and comfortable lounges with open fires

dogs ok in the bar when eating, but there are only two tables so you'll need to book

breakfast good

everything , location, room, breakfast, staff perfect

you get car parking, wifi, good quality towels, warm and comfortable room

spacious and comfortable, with great facilities for storage, making hot drinks, a modern tv and wifi

bed, spacious family room, large bathroom, amazing food and the bar service was very welcoming

was well appointed and provisioned; shower worked perfectly - and so did the soap dispensers (a pet hate of mine

they brought food to the room and gave us an early check in time and later check out time

towels thin and laundry smelt like an old people's home no complimentary water paper cups and stirrers, no hot

dirty laundry and rubbish outside our room for a couple of hours on arrival and on second day.

woken up at 7:15am to a truck taking away laundry, banging around outside for at least 30 mins

some works being carried out by builders however on further inspection it appeared to be the laundry service

late check out option was also good

free parking and

location, whitewater rapids right next to hotel, quiet, gym & swimming pool.

the breakfast was amazing as well

though it said no kids under 14 years allowed in the spa pool there were families with the kids (ages 4 - 10

wifi or signal at all in the rooms

room was dull and didn't enjoy the view of the bins and laundry trollies

mess on entry to property (dirty laundry etc) stayed there whole of stay

no laundry service. far from shops.

right next to the laundry room

room next to where cleaning and laundry etc kept

that foam is made up of a mixture of body oil, skin, sweat, fake tan, laundry detergent, perfume, soap amongst

hallways were really dirty constantly full of laundry

we got moved to another room and this was situated next to the laundry area with washing machines and the boiler

wet bath robe and slippers had been left in laundry basket in the room

com that it could do laundry, but didn t