the swimming pool was great.

from rose petals on the bed for our 25th anniversary to the massage, from the food to the best staff ever

wifi cover was flakey, but reception did say they would investigate.

spa was very nice

parking was hit and miss, with only a small parking area near to the hotel then a long private

better wifi

in the gorgeous cartmel village cosy and romantic hotel with lovely quirky rooms lovely bar and dining area,

a lovely pub & hotel in an excellent location. very friendly staff & great breakfast.

no wifi in my room, although very good connection just down the corridor and in the restaurant and bar

really friendly staff, fantastic food

swimming pool was also fab with access to spa pool and sauna too

everything- early check in - staff amazing friendly polite and very helpful - food in the restaurant was

resturant food was excellent and we used pool and sauna which were good

) they need to invest in a new toaster for breakfast

though it said no kids under 14 years allowed in the spa pool there were families with the kids (ages 4 - 10

right next to the laundry room

room was dull and didn't enjoy the view of the bins and laundry trollies

room next to where cleaning and laundry etc kept

no laundry service. far from shops.

mess on entry to property (dirty laundry etc) stayed there whole of stay

com that it could do laundry, but didn t

we got moved to another room and this was situated next to the laundry area with washing machines and the boiler

hallways were really dirty constantly full of laundry

wet bath robe and slippers had been left in laundry basket in the room

lift on 2nd floor always had door open with staff regaling tales of annoying guests and bins of laundry parked

couldn t get through to laundry or reception to request them

fantastic pool and spa. huge family room. kids loved bunk beds and dressing gowns!

spa access from 7am-7pm was perfect after a days walking with a large pool, jacuzzi, steam room and sauna

the bar area is small but cosy

breakfast was excellent and the staff very attentive, friendly and professional

the apartment is very well equipped for cooking-microwave oven, for laundry-manage to do my laudry, they even

would appreciate a better laundry facility, needs an upgrade

on day two we found dirty laundry under the bed from a previous guest

quiet comfortable studio, perfect for a couple. good facilities on site including laundry.

laundry for changing the room being dropped on the balcony at 0900 and making us jump.

breakfast excellent.evening meal excellent.

breakfast was great and the bar too

breakfast and evening meals were fantastic

very pet friendly

we still couldn't understand the thinking behind this because surely, in a kitchen, this must happen with

parking the car was easy

in a junior suite with my husband and two kids

space for all three kids in the smaller room

wifi was inconsistent and kept dropping out

easy to find, well located and plenty of parking + could accommodate me arriving late

staff in the bar were lovely and helpful

the bar and food are excellent also

in wasn t clear how you enter the property didn t know you checked in at the bar so everyone was waiting

bonus was the bar downstairs

location for touring this part of the country, the bar food was lovely, and the quaint shops all around walking

constantly something was moving around like rubbish or dirty laundry or cleaning laundry and you feeling like

our view was of laundry area and really bad area

wifi dropped out when we was in room

parking plenty and easy

pet friendly too

not acceptable poor room service

clean, great location, great restaurant, and superb bar with great views

aspect bar was beautiful watching the sunset

the reception staff were very welcoming, helpful and professional the bar staff were incredible hard working

the dining room and bar area was extremely nice with beautiful views over the sea

checking in we where given little to no information about wifi, the guest entrance etc

breakfast has a wide choice, freshly cooked, presented and served immaculately

could not do enough for us and were really nice with our kids

the bar and restaurant has a really nice cosy buzzy atmosphere and the hotel is well located just a

great food (dinner and breakfast) at a reasonable price

no hot tub, sauna or other spa facilities. this is the only reason why we wouldn t return.

i thought the parking fee of 24 was inappropriate when i had paid 400 per night.

information regarding hotel and morecambe would have been nice in the rooms, maybe offer room service

the breakfast was generous and delicious

we made use of the sandpiper spa facilities at the lancaster hotel (sister hotel) on the afternoon of sat 8th

there was no ice bucket or laundry bag

there were piles of laundry in each corridor

particular mention must go to helen and the breakfast/restaurant team

perfect location for exploring beautiful swimming pool and sauna

great leisure centre with pool and gym

good tasty breakfast, nice personal, clean room, everything was perfect!

nothing. all was brilliant. hood food. fantastic breakfast.

no wifi details in the room.

great setting, lovely bar area, staff very helpful

pretty environment with a good playground and mini golf

would prefer they have a real laundry facility with a couple washers and dryers for guest to self serve

the laundry that's next to the property is relatively cheaper but is a good addition

the room being above the laundry may be too hot in the summer as no air conditioning

location, laundry close by

room was nice and cosy being above a laundry but may be too hot in the summer as you didn't seem to be able to

the room had a 4-poster bed, en-suite and a spa bath, with complimentary toiletries and drinks

wifi not great.

location ok parking good. the staff were helpful.

peaceful surroundings, restaurant meals and breakfast were top quality

wifi

our room shook (unsure why we thought our room may have been near a laundry room which caused our room to shake

of the room being right next to the laundry room meant we got woken up quite early

thing i could think of is that we could have done with laundry bags to put used bedding/towels in as they need

wifi too weak for phone calls, limited opening times for spa

nice location and good parking under hotel for my harley motorcycle

was comfy parking is accessibly down the block at the cricket ground for 2/day laundry is accessible somewhat

the prices in the bar were a little expensive.

next door to a delicious indian restaurant town centre location but no noise from roads or bar below

wifi in bedroom

wifi

was a bit further out than expected and online says there are laundry facilities at an extra charge, however

the gym and spa facilities were good and relaxing

the staff at the gym/pool are really supportive and helpful too

nice bar and great restaurant. gymnasium was well equipped. well maintained grounds.

pool and gym good

special food order, turning laundry request around really quickly

laundry service was extremely disappointing - nothing had been properly folded, it was all creased

informed me as a guest as to amenities : breakfast times, how to work the tv, room service, laundry services

would have appreciated doing a load of laundry as this was close to the end of our trip, but only had a few

food would be improved with more vegetarian/vegan options, without having to order them from the kitchen

renovated room they moved us to had a lot of noise from laundry trolleys during the day which didn t work well

very well equipped, beautiful garden and environment, nice swimming pool (when available), laundry room

the caretaker man doing the laundry took the key cards

the onsite pool, gym and spa were great, and facilities such as the laundry room made everything about our stay

dirty laundry left outside the room and flies on the ceiling outside the apartment

dirty laundry was left outside rooms for a whole day

lots of parking

ample parking as well

bar staff were very friendly and our room was cleaned regularly

wifi needs to be improved.

offer room service - we had expected this given covid as makes it easier to socially distance if able to

we hadn t booked supper but ordered room service and enjoyed it on the terrace adjoining our room, overlooking

central location, ev chargers

the evening asked to change to a different room they said hotel was fully booked would not change room service

the high quality extended to breakfast too