light shades were missing and ac unit not working, laundry facility out of order, ice machine on 1st floor didnt

the pool and laundry room was closed

motel was a bit old, not many usb charging points, pool was closed

having the starbucks coffee bar in a central spot was nice

free parking, indoor pool, free wifi and close to restaurants and stores

i showed up at 4 and still had to wait until 5 pm, due to low staff and laundry room issues

didn t like when i booked this room it stated it had a fireplace

loved the full kitchen in my suite

was disappointment the pool wasn t open

the pool not accessible

also the laundry on our floor didn t work and there was stains on the walls in our room

sucks, customer service was terrible, laundry room was a single washer and dryer in a small closet space for

that i could not do my laundry there

cleanliness! laundry room that s the best! you can wash your clothes for free

complimentary laundry and breakfast

booked had to wait 20 minutes to check in because the girl checking people in was doing the laundry and all the

no ice machine or laundry

i did not realize laundry facilities

to go to the front desk for any assistance no working amenities, such as the ice machine, the laundry room, and

the juice at breakfast was delicious, not over diluted

room very good, however, at the time the building was under renovation and made it difficult for parking because

perfect parking and location

breakfast is too plain

the breakfast really sucks..

laquinta provided a clean facility with plenty of parking.

why does the laundry room have to be chained shut with the back door, for no entry from outside

the pool wasn t open

our neighbor brought a dog in (no pet policy) and it barked all day and night

i was hoping the pool would be open later.

old furniture. worn-out carpet. no safe in the room. room service on the fourth day of stay.

had to change my own linen, take out the trash and wait for the staff to do laundry which took up most of the

the breakfast was mediocre, the second morning was a lot better than the first morning breakfast but

so next plan free wifi - also frustrating - couldn't login and then kept losing

the pool was not open and was not told about this before check in

because of covert 19 the pool was still closed

on the day of my stay they call me and said they overbooked the spa room

the fact it had a kitchen and it was very

lock front desk not friendly no room numbers on buildings had to get out at buildings to look no wifi or she

a woman banged on the room next to ours and then ran off butt naked down the parking lot

kitchen the bathroom was a great size i had a living area 2 tv s felt like an apartment honestly

tub , on site parking, was able to get early check in arrived 90 minutes earlier than expected

the breakfast waa great.. the staff was very helpful..

prostitute lingering in parking lot during late afternoon and into evening

pool water was a little

i had to sit in the parking lot for an hour before i could leave because i didn t have anywhere to go

being able to use guest laundry made it terrific

the hotel was good the breakfast was not good at meat was dry eggs were cold.

the staff! especially the wonderful lady in the kitchen!!!! such a doll!!!

hotel was easy to get to plenty of parking outside. appearance was nice.

going one direction you have to go past the hotel, make a u-turn, come back and turn in to the parking lot

laundry machines access , hotel had no quarters, which they apologetic about

friendly staff. excellent continental breakfast options.

kitchen was also a nice touch especially if you re nota microwave fan

the kitchen area & closet space

the pool and jacuzzi were closed

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

additional charges for late check out past 11:00 a.m.

room service items in plastic bags in plastic containers

the room service food was okay. a tad underwhelming.

did not like the laundry room

everything was perfect. my daughter loved it. the pool of course

nice size pool with great hours too

the king suite was spacious, breakfast was plentiful

breakfast, great location, very clean, front desk employees were friendly, comfortable beds

kids meal ceasar salad was way overpriced

one elevator trip straight to the gym/pool/restaurant and a full starbucks right outside along with shopping

the pool was open from 7am to 10 pm which made my kids so happy!

the pool was open from 7am to 10 pm which made my kids so happy!

never see like this hotel from reseption and restaurant 00000 nating we ordered for for my kids almost 2 hour

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

rooms in most of the surrounding area, and being right in the center of the national harbor, mgm casino scene

big and spacious rooms with a full kitchen. river views and close to the mgm casino.

the rooms were nice and i enjoyed the kitchen area

the breakfast was awesome.

thing i can say maids never came had to always go down and request cause we never had room service

small bed no microwave no room service

nice gym, bar located on site and lots of lounge space

wifi; beds; room.

the gym has a nice selection of workout equipment

very terrible experience especially with 4 kids in the room

bar in the hotel kitchen closed to early

wasn t a great location near the concert at the casino

reception always open, good wifi

like toilet paper and trash bags should be stocked especially if you are traveling with a pet

laundry requires quarters

was locked out my room because my key kept shorting out and the smoking room they wanted to put me in had roaches

was down, so the payment had to be made in cash, and there was a $200 non-refundable fee for a pet

they charge for towels and don t have any kitchen supplies at all

i booked a different hotel from their parking lot

i don t mind people smoking but done burn the blankets

do not know how to put this delicately, but pretty sure they re people selling drugs in the parking lot

allowed pet, clean room

wifi kept dropping out

i also like that i never have a problem getting a early check in or late check out, the coffee is allways made

house keeping let trash and laundry sit outside of the downstairs rooms

motel was unsafe the room was nasty the bathroom was dirty the laundry was dirty when the front desk told me

the laundry person, the grounds keepers

i had to leave to do laundry someone was allowed to sleep under the

laundry on site. and safety.

is only 1 elevator and it was full of staff and large containers of laundry

funny smell on floors coming off elevator.also charge to much use the laundry room

location the peace and quiet the rooms were clean the free breakfast was great.

the area was awesome and very eventful took the family to top golf and really had a great

parking was confusing, hotel currently under renovation, hard to get in and out of location!

need laundry supply vending machine on property.

has laundry facilities

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

creepy laundry

loud kids from the nearby apartment complex. other construction noises.

free laundry facilities that had top notch machines

there is a complimentary laundry room,just need your own supplies

laundry but most machines weren t working coffee not great, breakfast area a bit small for amount

given a room near the side door for easy access for our pet, but the side door key card function did not work,

breakfast and pool

the service in the room was excellent, always had enough towels in my room, the facilities had laundry for

had almost everything but no laundry for quest and i hated the required deposit that wasn't returned until 5

no laundry

in a plastic bag and requested a new iron was told they did not have another iron but there was a laundry across

laundry facilities

laundry

the distance from our room to laundry. my husband has heart issues and too far to walk

free breakfast, free parking & friendly staff. also indoor pool ud83dude0a

couldn't connect to the wifi

looked like a pretty new hotel, plenty of free parking

free laundry and fitness center

laundry was free and the gym was excellent

free laundry machines for use

parking in lot with spaces close to hotel entrance

was ok tv was good the bathroom was ok kitchen was stocked with dishwasher room was quite

tight parking spaces

free breakfast, pool, fridge

no free wifi

the beds were extra comfy. my kids loved the indoor pool.

no complaints but heating the pool would be a plus! also, the gym was closed.

the breakfast eggs

my kids loved the pool

free parking the hotel is close to everything

no hot food for breakfast

lastly, as our room was on the first floor, we used the back entrance to the rear parking lot

the friendliness of the staff. the space of the room. the breakfast and laundry room.

restaurants near to eat, gas, laundry all convenient for my situation

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

parking was good. right in front of the building. staff was friendly and helpful.

then come pay day i was charged for the pet

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

front desk was super helpful. laundry was accessible and clean!

the price and the free laundry detergent and fabric sheet.

clean, stuff, shuttle, guest laundry

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

also, kudos for a nice workout room and guest laundry

thing i can think of and it was not their fault is the pool was closed due to covid but, again, not their

great free parking

comfortable. decent hot tub but not great. gym open 24/7. decent breakfast

could use a bigger guest laundry for the size of the hotel

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

had to go to target to get laundry detergent

couldn’t leave till late at night

great for kids and adults

then front desk said it was a resort fee for access to the laundry

a big plus: free self-service laundry with washers and dryers

could use more dryers for the guest in the laundry room.

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

location breakfast free laundry

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

however, i was able to do my laundry

clean new workout equipment, swimming, and laundry facilities

laundry room was great while on long trip

the staff was very cordial/helpful and the laundry facilities were complimentary and convenient.

a modern & clean laundry was much appreciated and very convenient

there was crumbs on the floor that had not been vacuumed up, and the bathroom was dirty, and laundry staff

ample parking, clean, quiet, and the room was pretty well equipped

road out front is loud, police / undercover loop through parking lot endlessly.

the parking situation was excellent as well as safe i had no fear that my car was going to be

on check in did orient me the amenities like location of ice machine, where to get breakfast, laundry

the needs update or maintenance on laundry room

it was in a laundry room which was locked and sign indicated

rooms with fridge, well equipped bathroom and hotel offering breakfast, laundry and nice takewayfood on parking

on site coin operated laundry room with ice machine horribly hot, no ventilation

wish they had a guest laundry

what hotel advertised as their policy; people without masks in elevators, halls, restaurant; no room service-i

wifi was very reliable

didn't have the chance to experience breakfast

decor. modern, light, bring and fun. the gym was small, but very functional.

guest laundry facilities were excellent

even the laundry room was nice, they had comfy seating in their with a tv

the laundry room was clean, plenty of machines and reasonably priced

laundry facilities, great rooms, very accommodating staff

parking available, full gym, laundry facilities

it was being remodeled very few services other than onsite laundry were interrupted

laundry was not available and we needed it

asked multiple times for laundry bags & never got

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

great service, early check in

the breakfast

was very friendly and accomidating for early check in, late check out and helped with business computer turn on

was very generous in offering us water when it is needed (thanks jane) petty: she offered us a late check out,

not open, breakfast good but limited options, much equipment in gym inoperable, elevator erratic, ice machines

ear buds in gym

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

small tv. parking was way over priced. room service portions were too small.

it was discussing and my kids had to look at that and smell it

it s covid so there kitchen was closed and other amenities were closed as well

love the location. the hotel was very pet friendly.

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

the breakfast was amazing and the location was perfect.

breakfast not included.

room service and all the other amenities were closed, although it has nothing to do with hem

the rooms need more or brighter lighting and i wish the shuttle took guest to the harbor

nice to have laundry facilities and a pool for the kids

leaky laundry washer

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

location, large room, laundry available, complimentary breakfast and happy hour.

gym equipment was broken, though nice that it is open 24 hours

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

the kitchen supplies!

the suite, gym, and breakfast were amazing.

breakfast shuttle gym room was spacious

laundry was not available

lack of self laundry facility

breakfast- way overpriced- $15.00 for an average egg dish with sides. coffee- $4.50, tea- $6.00.

there is a starbucks and lobby bar in the first floor

wish room service cleaned the room earlier.

guest laundry was not all in working condition

housekeeping not good. fitness equipments, not good. laundry room, not good.

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

no ac in the fitness room. soap dispenser in laundry room was empty.

no breakfast, only one laundry room, no pool

the cost of the room with no amenities was the worst there wasn't anything to do there not even a gym

have daily room service, our shower was very narrow, bistro very expensive, wall electric socket for charging

the gym facilities could be improved as pretty much all the aerobic machines were not in working order

72 - and you have to pick it up in person - no room service

had issues when getting there, being put across from the laundry room and gym especially, when i requested a

staff and manager. smell in the room and dirty laundry place.

the laundry room was in disarray.

the laundry not all machines work and the breakfast could be better

location and laundry

hold staff accountable for sanitizing the common areas to include the gym and laundry room on a reoccurring

didn't like that the pool and gym were located very poorly and the fact that you didn't have a hot tub/ jacuzzi

we couldn t get room service because not enough staff but there was enough staffing for the bar -

the kids got to reconnect at the pool

comfy bed, large shower, nice desk and kitchen area.

laundry room was atrocious

laundry

there is a laundry room here for guest usage. room had a very comfy bed.

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

and especially the parking availability was exceptional to my weekend work place the room were clean with adequate

laundry was $10 wash and dry

(kitchen, laundry room) it was very comfortable for staying for a week

laundry facilities were crowded, not enough washers or dryers.

location, staff, laundry, gym, breakfast all were excellent

great amenities - laundry room and gym friendly staff clean good breakfast easy

laundry room

loved the bed and the pillows, the shuttle to the metro and rhe airport was very convenient for

room service hired more staff please

room service food was good

room , gym lounge

staff, super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym

i ordered laundry service and they didn't call me when it came in so had to get dressed, go to front desk and

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

self laundry system. doesn t work for non us residents.

pet friendly. good laundry. excellent front desk crew.

we did not complain, our room was small and tucked between the gym and laundry room

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

sameday laundry took 3 days

king room everything was just perect, soundproofing, heater, water pressure, free good internet, room service,

customer was great l like that the hotel had breakfast fir the guests, pool and gym

customer was great l like that the hotel had breakfast fir the guests, pool and gym

great location near lots of places to eat. the breakfast was really nice too.

customer was great l like that the hotel had breakfast fir the guests, pool and gym

too many kids and their teams playing and running up and down the halls.

was hoping to park my car however they said they had a shuttle but where unable for me to park my car

loved the bar being on site, restaurant also

shuttle was supposed to be trackable online but that didn't work any of the three days i was there

free wifi

staff, including the front desk, the shuttle drivers, housekeeping and restaurant servers, were professional,

what hotel brings you wadded up laundry, not folded, and make you make your own bed

it was excellent. on -site laundry is great.

remote never worked, there was piles of laundry in hall each day, there was no tub stopper

t too busy doing laundry to deal with customers

the kitchen equipment/appliances offered to each guest, the ability to cook in each hotel room, laundry facilities

you are going to have laundry facilities, you should make it easy for guests to get quarters

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

great location, friendly staff. quiet. on-site laundry was good.

, i hope this is something that you guys can work on , also the laundry is very expensive

our hotel room had dirty laundry and a burst bathroom

the pool at this hotel is permanently closed and laundry is listed as broken on their website

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

good to have a laundry center

the coin operated laundry facilities were also a bonus

of the staff at the bar wasn t really friendly or welcoming

and the staff made sure i had an early check in

wifi is complimentary in the lobby, and the hotel does

bookings says room for a family of 5, but i needed extra bed and had to pay for it so that the kids can sleep

i have 3 small kids

the elevator going to the pool was also the elevator the staff used for housekeeping and laundry

front desk elevators parking cleanliness

the room was clean and i loved the fact they had a fridge and separate wet bar area

i was happy with everything, except breakfast.

free parking

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

room service was a little sketchy asking to come in at 6:30am but i see why the tray was very heavy

it was a big spot in the window they didn't change the coffee filter in the coffee maker, the gym is not good

bunch of high school kids next door

simple to check in, efficient and had a nice lobby bar area

we also were slightly underwhelmed by the breakfast

the breakfast was delicious

service, room and breakfast

breakfast was not too great

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

overall it smelled of weed and old laundry

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

last and least important, you have quarter laundry machines but no change machine

the hotel acomodarea my late check out which was greatly apppreciated.

am more sensitive than most people to laundry detergents

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

that the pool was closed and not advertised

loved the location and the gym facilities.

you need a restaurant with a bar that stays open late

spacious room laundry room - very convenient

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

the opportunity to use a free guest laundry was a great plus (

free laundry room, location, staff.

they had a laundry room which was awesome

laundry, washer and dryer needed cleaning inside

then went to the bed and told me that the hair got on there possibly from the laundry service

the laundry or ice machines didn t work.

the wifi and the ac didn

the staff was nice and free parking. wifi worked well.

lobby area a little tight, no laundry facilities

stairway seemed to be in employee laundry storage area

hotel should have their own laundry service, because you have to go to the hotel next to it, even though, they

no laundry room ice machine didn't work

laundry facilities were located are neighboring hotel

we called the front desk when the laundry area code provided by one of the staffs doesn't work, the person

laundry located on 2nd floor- steps to 2nd floor a bit hard to climb

the laundry facilities were good the breakfast items that were available were good

we also liked that it had a washer, dry, and they sold laundry supplies

laundry was cheap and worked well

but then what the hell do i know about how they do laundry or housekeeping

also when he was asked about towels, he stated the laundry wasn't done after lunch time

breakfast not included. blanket wasn't warm enough. towels aren't very soft

hotel is great very friendly people help me every step i needed the pool was wonderful along with the hot tub

the chance to have a drink after travelling without leaving the property and availability of breakfast