funny smell on floors coming off elevator.also charge to much use the laundry room

is only 1 elevator and it was full of staff and large containers of laundry

the pool was an awesome addition and the breakfast was a bonus

early check in!!!!

carpeting needs update, hooks in the bathroom would be a plus and/or towel bars, better wifi and different

did go to the bar one night

the breakfast was amazing and the gym was nice as

everything especially the river view was exceptional. the kids really enjoyed themselves.

like toilet paper and trash bags should be stocked especially if you are traveling with a pet

it was enough space for me my kids

the bar didn't stay open long enough

thing i can say maids never came had to always go down and request cause we never had room service

the gym has a nice selection of workout equipment

wifi; beds; room.

wasn't a bar in the hotel that appeared to be open for business, so i can't answer to that

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

have liked to see some freshly or made to order breakfast items, such as freshly made pancakes, waffles, omelettes

wifi didn't work

information about wifi too is not available, you must ask

would have liked a few more options at breakfast such as potatoes, waffles, bacon and oranges.

the kids loved the food, both breakfast and dinner. great views on the waterfront side.

rooms were great, gym was nice, the people very helpful and friendly

i heard someone's dog bark once so i assume its pet friendly

the view the. staff bar pool ferris wheel outlets

the front desk was rude about pretty much everything and they refused to allow a late check out

did not like the laundry room

didn t like the breakfast but the bed was love on clouds

free wifi and breakfast. location was also a key factor in chosing then hotel.

felt more like a bed and breakfast rather than a large hotel chain

i lpved the room that we stayed in and liked the late check out option

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

spa was an amazing experience

just the overall look and views location to everything in the area as well as the casino...

more things to do with the kids

wish they had a guest laundry

is pet friendly

gym also was fantastic

the gym and restaurant at the hotel were also great

pet friendly but no place to walk pets on site

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

a night away from the kids and it was ruined

i wouldn't mind if the gym opened earlier than 7am.

hotel for traveling with your pet- clean despite the pet friendly policy

also, i pre-ordered room service breakfast the night before and it was literally the worst breakfast i've ever

i forgot about the laundry room and the gym very nice and convenient

we were also happy to have the amenities including breakfast, kitchen and laundry room

guest laundry facilities were excellent

the laundry room was clean, plenty of machines and reasonably priced

parking available, full gym, laundry facilities

could use a bigger guest laundry for the size of the hotel

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

had to go to target to get laundry detergent

great for kids and adults

breakfast delayed til 7am.

breakfast was great, rooms were clean

early & late check out and the great attitude they had

staff was great and breakfast included. the bedding was great !

was very friendly and accomidating for early check in, late check out and helped with business computer turn on

breakfast was outstanding

asked multiple times for laundry bags & never got

it was being remodeled very few services other than onsite laundry were interrupted

laundry was not available and we needed it

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

we were there - before the breakfast was fully put out, and staff offered to go get items for the kids so they

lack of self laundry facility

laundry was not available

apparently hilton was ony responsible for giving a bed ready to sale wifi, tv, breakfast and parking separately

i had to get my room moved because the kids in the next room were extremely loud and rowdy

am often frustrated by the hilton chain s cheapness with respect to things like water and wifi

leaky laundry washer

nice to have laundry facilities and a pool for the kids

location, large room, laundry available, complimentary breakfast and happy hour.

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

pet friendly, closed location to the metro, comfortable stay

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

good cardio equipment at the gym

no room service even though it was advertised as such here on booking

my son enjoyed the gym

bonus shuttle service running to the best areas of alexandria

there was crumbs on the floor that had not been vacuumed up, and the bathroom was dirty, and laundry staff

a modern & clean laundry was much appreciated and very convenient

wifi was good, it was very clean

the parking situation was excellent as well as safe i had no fear that my car was going to be

personnel very kind and wifi very fast

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

wifi was barely fast enough to stream netflix, but not bad for free

the free breakfast was really delicious and had good choices

the kitchen w/ full size refrigerator and ice maker.

a big plus: free self-service laundry with washers and dryers

then front desk said it was a resort fee for access to the laundry

location breakfast free laundry

could use more dryers for the guest in the laundry room.

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

the staff was very cordial/helpful and the laundry facilities were complimentary and convenient.

breakfast, free parking, even free laundry services

free laundry

laundry room was great while on long trip

however, i was able to do my laundry

the needs update or maintenance on laundry room

rooms with fridge, well equipped bathroom and hotel offering breakfast, laundry and nice takewayfood on parking

this hotel has everything included from breakfast, to laundry. very great ?

on site coin operated laundry room with ice machine horribly hot, no ventilation

on check in did orient me the amenities like location of ice machine, where to get breakfast, laundry

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

no ac in the fitness room. soap dispenser in laundry room was empty.

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

guest laundry was not all in working condition

housekeeping not good. fitness equipments, not good. laundry room, not good.

no breakfast, only one laundry room, no pool

72 - and you have to pick it up in person - no room service

no room service

other hotels of similar price offer a free continental breakfast which my kids particularly enjoy

wasn t clear on the having pets stay with you policy

location, staff, laundry, gym, breakfast all were excellent

laundry room issue

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

laundry facilities were crowded, not enough washers or dryers.

great amenities - laundry room and gym friendly staff clean good breakfast easy

no hot food for breakfast

near the metro, good breakfast, friendly staff, safe area, near interstate.

everything was great. full breakfast. easy parking. quiet street.

free parking, continental breakfast, wifi, friendly staff

breakfast was not good or worth it in our opinion

laundry room

the front desk and bar service personnel were exceptionally polite and attentive

wifi sucked.

the shuttle to and from the airport was very helpful

great hotel with restaurants near by. airport shuttle was quick and friendly driver.

clean, stuff, shuttle, guest laundry

the price and the free laundry detergent and fabric sheet.

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

front desk was super helpful. laundry was accessible and clean!

very comfortable bed, nice pillows too. the breakfast layout was awesome!

parking lot seemed dark

breakfast was delicious, staff very nice

the kids loved the pool

the beds were extra comfy. my kids loved the indoor pool.

laundry facilities had 2 broken machines so there were a few people waiting to use the one machine

self laundry system. doesn t work for non us residents.

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

snippy and was like i just called there on the way then my husband went down there to use the laundry room and

sameday laundry took 3 days

we did not complain, our room was small and tucked between the gym and laundry room

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

pet friendly. good laundry. excellent front desk crew.

pool wasn t open and the wifi wasn t very fast.

also, kudos for a nice workout room and guest laundry

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

parking is free and the facility is secure

pool hot tub

fluffy eggs were served with breakfast, which was a bonus

gym equipment average, no coffee available, parking difficult and expensive.

my only regret was not spending a few minutes in the bar area which was also really nice to have in a small

free wifi

the snack bar in the lobby

staff, including the front desk, the shuttle drivers, housekeeping and restaurant servers, were professional,

laundry requires quarters

kids hanging out in the parking lot harassing guests

the parking lot was one way in one way out

all of the unnecessary activity outside in the parking lot

the damn tenants hanging out in the hallway smoking

great location, friendly staff. quiet. on-site laundry was good.

you are going to have laundry facilities, you should make it easy for guests to get quarters

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

, i hope this is something that you guys can work on , also the laundry is very expensive

the coin operated laundry facilities were also a bonus

good to have a laundry center

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

our hotel room had dirty laundry and a burst bathroom

the pool at this hotel is permanently closed and laundry is listed as broken on their website

assistance person at dca hadn't been so helpful i would not have known where to go for the hotel shuttle

that my kids didn t get to go to the pool..cause they didn t have any more reservations

we have 3 kids and we were excited to be able to enjoy the inpool

kids couldn't go to breakfast bar or pool alone and we got a king bed on 9th floor when my

bookings says room for a family of 5, but i needed extra bed and had to pay for it so that the kids can sleep

last and least important, you have quarter laundry machines but no change machine

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

overall it smelled of weed and old laundry

incredible value, professional staff, great bar & restaurant

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

especially travelling with older kids it's a must

checkin, small convenience store, lobby bar and restaunt

were no menus in the room to receive room service and my television didn't work

shuttle driver had an attitude

the laundry room was in disarray.

staff and manager. smell in the room and dirty laundry place.

laundry room was out of order

brighten lighting in hallways a little dark, clean laundry area more often they were having plumbing issues and

of smoke and marijuana, front desk associates were very rude, room stunk, it was very noisy, and laundry room

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

free laundry room, location, staff.

the opportunity to use a free guest laundry was a great plus (

spacious room laundry room - very convenient

they had a laundry room which was awesome

laundry on site. and safety.

i had to leave to do laundry someone was allowed to sleep under the

it was dirty crackheads in the laundry room, smoking crack, prostitutes, walking all through there people

motel was unsafe the room was nasty the bathroom was dirty the laundry was dirty when the front desk told me

house keeping let trash and laundry sit outside of the downstairs rooms

good gym and the guest laundry is small, but functional

there is a guest laundry inside

the views from the rooftop bar are amazing and the breakfast bar was yummy and well stocked

we loved our stay, thank you so much for all the incredible hospitality & delicious breakfast!

i'm always nervous about staying at pet friendly hotels because of the smell but this property was very clean

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

laundry room very reasonable and right across from exercise room

we had the family room with full kitchen and dining space which was great as we have been travelling a while

the hotel is pet friendly so doggo was treated like a king and was spoiled

location, hotel quality, breakfast options

of some clothes for laundry friday, was never sent out

i had to ask for items that should have been in the room but were not such as laundry bags and the remote plus

i'm sorry i just think this is an excuse they couldn't get the clean laundry, if i'm paying for 2 nights, i

breakfast , beautiful rooms very spacious, happy hour from 5-7:30pm free drinks and snacks on lobby

breakfast was included as was the manager's reception in the evenings

has laundry facilities

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

need laundry supply vending machine on property.

creepy laundry

we loved the breakfast and the staff was refilling on constant basis

free laundry was a bonus

laundry facilities is helpful when going away for extended vacation

proximity to metro, full sized fridge and kitchen, roof top sitting area, laundry

they need more laundry machines and the bed was a little to hard.

bed comfortable and having kitchen is awesome option, especially when you are traveling with kids

there is no quarter coins at laundry. the front desk also doesn't have it.

guest laundry on site was a bonus

very friendly staff, clean room and laundry

were very accomodating with my late check in and late check out

room was gorgeous, dining area excellent, staff very friendly, the bar excellent, and i was very

i couldn't use the laundry because i hesitated to download the app only for a single use

the gym was nice and the bed quite comfy.

trash bags in the room we had to just put our trash all over the tables and no room service or anything it really

wifi, breakfast

locked bathroom no coffee in lobby pictures online say bar and bistro neither

disappointing that there is no minibar, or express laundry service

the tv size and room service was amazing

the fact there was no spa on the premises and the rooms were ok.

00 coffee bar in morning closes at 9

room service was top notch and so was the fitness center and spa

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

great views from the room & flora flora restaurant where i dined for breakfast & enjoyed as well

i was told i could use it in the restaurant or room service

did not do breakfast

the room was nice and the pool area was lovely

the laundry facilities were good the breakfast items that were available were good

it might be better to use a more practical laundry techniqu method to keep them white after each use

laundry on second floor

laundry located on 2nd floor- steps to 2nd floor a bit hard to climb

24/7 laundry available on site which costs usd 10-12 for one load including washing powder from

we loved the gym

oh, and the rooftop bar whiskey tango was a nice touch with amazing view

nice gym, breakfast is worthy to get included

gym was very well equipped and i felt safe enough to go for a morning run on the wharf

there are swings for adults and water features for kids on the river, loads of people and families of every

facility: laundry,

pool could ve been bigger, finding parking was okay, $3 to do a very small load of laundry

there is a laundry room on the 9th floor for those staying longer term

there were laundry facilities on our level

location, room, bed mattress, clean, laundry on location.

the roof top pool was nice with great views but way too many screaming, splashing kids - and it was on a school

breakfast was overpriced and hotel restaurant did not have a kids breakfast menu option.

excellent breakfast with great choice and a good allowance within the booking

the bed was comfortable, the room was very clean and modern, and the amenities (especially the gym) were amazing

the room service wasn t good

am more sensitive than most people to laundry detergents

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

limited free wifi

love it! we go there whenever we re visiting our kids.

the pool was unfortunately closed, i m not sure if it was because of covid or other purposes

laundry machines access , hotel had no quarters, which they apologetic about

the pool and jacuzzi were closed

property was clean and well -maintained and my room was comfortable with good kitchen supplies

had a gate for the parking lot, but they never used it

we loved the pool/jacuzzi and the breakfast! as well as the kitchen in the room!

restaurants near to eat, gas, laundry all convenient for my situation

the friendliness of the staff. the space of the room. the breakfast and laundry room.

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

somone was selling drugs in the parking lot the entire night

our room was above parking lot and next to elevator so it was noisy, along with traffic noises

kitchen in room was great. laundry was useful.

friendly staff. i was happy they had a laundry room, which was helpful.

loved the kitchen and access to the laundry - great for families away from home.

laundry was nice

some of the on-site laundry machines didn't work quite right

nice foyer to relax in. good sized room. comfortable beds. onsite laundry.

has laundry facilities, dryer lasted 1 hour

great breakfast and well priced guest laundry

guest laundry with 2 washers and 2 dryers that take credit card payment

i would have realized laundry facility was free

beds huge walk-in closet iron and board already there -- sofa seating and a kitchen--there are laundry facilities

laundry facilities were super awesome

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

laundry facilities available

ironing board and iron in each room and laundry room downstairs

(want to pay $600 for laundry

hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and

no laundry service, views from the rooms weren t as good as hoped for

isn't any laundry facilities and no laundromat nearby

breakfasts were excellent, and the evening bar and drinks were fantastic

there is even laundry room with machines that works with coins

no breakfast included or laundry facilities available. would have liked a microwave in room.

laundry room is really far

basic but had a laundry onsite so very handy for a family on a multi city trip

options in market, no extra blanket or laundry bag, no room delivery of meals, trouble with check

service was generally ok, except on our last day, we sent out some laundry at 2pm for express service, which is

my husband surprised me with a romantic add-on that included rose petals, champagne, a card, a hot bath waiting

the kids loved the pool

william at reception was very helpful ,all the bar staff friendly & effecint

room service poolside

slightly dated, and no on-site laundry.

no laundry facilities were also an unexpected inconvenience

perfect for short stay close to dca. having connecting rooms was perfect for our kids.

roof top pool was a hit with the kids!

one of my favorites to stay at when in dc area visiting family! great swimming pool and gym.

service, room and breakfast

we also were slightly underwhelmed by the breakfast

the breakfast was delicious

breakfast was not too great

much noise out side my room is located next to the laundry room i think someone trying to open my

great laundry machines

bugs, roaches, dirty floors, no hot water, elevators were broken and so wete the ice machine and laundry facilities

from allergy to something in the room, the elevator was broken, had to carry luggage upstairs, laundry/workout

staff are polite and friendly. my room were clean. they provide free laundry!

laundry service is inadequately expensive

no laundry facility little tired & could benefit from renovation

near the mall area and room service was good

place was clean, location was awesome and the staff were above the bar in professionalism and customer service

weak wifi signal

great gym & easy access to union station.

amenities fee for amenities we didn't use. didn't see advertised kids amenities.

wifi quality, bathroom doors

was a bit cold, wasn't offered any explanation about hotel features, wifi, neighborhood tips

gym is great

no laundry facilities, no pool, no parking

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

it had no laundry room, and it leaked in the shower all night.

please prepare the amenity more like tooth brush and laundry bag, and slippers.

fast wifi cost $9

free laundry

there was a free laundry with free laundry detergent - very useful

loved the guest laundry

a very friendly and helpful staff, comfy bed, close to the metro line and buses, free guest laundry and hot

no laundry nearby or self service laundry in the facility.