free breakfast, pool, fridge

gym room was under construction, and no one told us before

the wifi sucks (didn t work for the majority of my stay)

found the pool to be closed, staff stated it was on the website saying closed, i didn't find it, kids were

comfortable rooms, decent breakfasts, and loads of parking spots ud83dudc4cud83cudffb

bag breakfast, the wifi is not that strong and the rooms have doors to connect to the other

couldn't get wifi to work, also one night both our keys went kaput. maybe a coincidence?

the beds, pillows, air conditioning, parking, and accommodations were all perfect

the breakfast eggs

near the metro, good breakfast, friendly staff, safe area, near interstate.

it was dirty crackheads in the laundry room, smoking crack, prostitutes, walking all through there people

motel was unsafe the room was nasty the bathroom was dirty the laundry was dirty when the front desk told me

laundry on site. and safety.

the laundry person, the grounds keepers

house keeping let trash and laundry sit outside of the downstairs rooms

clean, stuff, shuttle, guest laundry

front desk was super helpful. laundry was accessible and clean!

the price and the free laundry detergent and fabric sheet.

negative was minor, it would help if the laundry accepted credit cards because it s hard to get change

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

laundry requires quarters

then i was told by email that i could possibly have an early check in i came in around 12:30 and was told to

was down, so the payment had to be made in cash, and there was a $200 non-refundable fee for a pet

kids hanging out in the parking lot harassing guests

was no pots and pans to cook anything like what s the point of the kitchen if it s no houseware

lost my engagement ring and expressed how it was in the laundry and all i kept getting told was it wasn t

the friendliness of the staff. the space of the room. the breakfast and laundry room.

restaurants near to eat, gas, laundry all convenient for my situation

gym , room size

then come pay day i was charged for the pet

laundry machines access , hotel had no quarters, which they apologetic about

friendly staff. excellent continental breakfast options.

the breakfast staff was very on point and quick on his feet

like the fact that this hotel offers apartment features such as the mini kitchen and it came along with supplies

had a gate for the parking lot, but they never used it

funny smell on floors coming off elevator.also charge to much use the laundry room

is only 1 elevator and it was full of staff and large containers of laundry

close to casino, clean, staff informative,

the area was awesome and very eventful took the family to top golf and really had a great

staff was engaging and friendly. room was extremely clean. grab and go breakfast was delicious.

great location near lots of places to eat. the breakfast was really nice too.

customer was great l like that the hotel had breakfast fir the guests, pool and gym

too many kids and their teams playing and running up and down the halls.

and the next morning walking past the outside seating by the pool, it stunk again

customer was great l like that the hotel had breakfast fir the guests, pool and gym

close to highway. free parking.

parking lot makes it look like a dump,bottles sbd trash everywhere you look value

but comfortable room; good air conditioning, safe parking, well lit at night

horrible. facility in bad condition. stray cats all over. non smoking room smelled like smoke.

would barely work, i just finally turned the tv off, you had to use your key to get into the parking lot, it

roach infestation (even through the stairwell), rodent infested, every wash cycle floods the laundry room floor

a lot of noise from the laundry room

smell of tobacco and marijuana through the vent in bathroom, smell of laundry through the door

like that they had a laundry room available to the guests

our room was next to the stairs and laundry, and i was scared awake a few times by the swing of the door as it

laundry service only one wash machine worked and one dryer the other ones were broke when we left

the laundry facilities were a much needed bonus

patched, the toilet had a cracked, room carpet was nasty, hallway and lobby floors were nasty, laundry room was

appreciated the on site laundry

would have liked to know that they offered the shuttle service prior to us buying a parking pass

did not like that the hotel does not have a shuttle bus to transport guests to the mgm casino and/or to the

was very disappointing to be told twice by (the hotel staff) that the pet charge would be exactly $75, only to

there was a family in the room next door and the kids were quite noticeable until they were put to bed

the location is great! the breakfast bar was great also. people were wonderful.

nearby restaurants and other activities. pet friendly hotel. parking was convenient.

small bed no microwave no room service

i didn't like ...you hotel doesn't have a swimming pool and room service.

everything closed early for a weekend day, and i wished there was a no contact room service option (maybe a

no room service, but since covid you could understand

thing i can say maids never came had to always go down and request cause we never had room service

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

would have liked a few more options at breakfast such as potatoes, waffles, bacon and oranges.

rooms in most of the surrounding area, and being right in the center of the national harbor, mgm casino scene

took care of me and my family, i thanked her for her patience with us because we had quite a few kids in our

no bar downstairs.

did not like the laundry room

everything was perfect. my daughter loved it. the pool of course

say that would make it different to me staying there i did not have any problems only thing the pool was not

nice size pool with great hours too

room bed wonderful breakfast nice pool towels

how dirty the room and lobby was...oh and the laundry area was filthy.

it was quiet, spacious, and the staff was great. the laundry facilities were clean.

parking, lago village and staff

the kitchen

wifi was down no phone service

parking fees and wifi charges

no free wifi

i heard someone's dog bark once so i assume its pet friendly

superb location, gym & pool/spa tub are very good.

didn t have my room serviced and the day before i left, i saw a maid in the hallway and requested a roll of

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

room service food was terrible

amazing staff service, cool activities for kids...

everything my kids enjoy it

there is a guest laundry inside

good gym and the guest laundry is small, but functional

property was fine but i returned with swollen eyes and an asthma attack because of the pet friendly policy i

the wifi didn't work

gym had minimal equipment.

laundry room very reasonable and right across from exercise room

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

wifi was going in and out

wifi is also very good

could add some more items to the breakfast menu. love the waffles

i couldn't use the laundry because i hesitated to download the app only for a single use

sadly, for the kids, the pool was closed

the bar area is small

have no idea where the pool or fitness center we're, and there was no guide in the room or sign in the lobby or

had grandkids over for pool use, walked around neighborhood - saw

last and least important, you have quarter laundry machines but no change machine

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

overall it smelled of weed and old laundry

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

bar and restaurant staff were also friendly, funny, and on point

they need more laundry machines and the bed was a little to hard.

proximity to metro, full sized fridge and kitchen, roof top sitting area, laundry

free laundry was a bonus

laundry facilities is helpful when going away for extended vacation

the kids

sufficiently, the continental breakfast, convenient bar, cocktails, business center, pool, laundry, and fitness

laundry room has only one washer and dryer washer wouldn t work properly

laundry room was out of order

cloths and left just one set , so we didn t have but one set the morning we left because the laundry wasn

wished there were a bit more food options for kids

there was a laundry room

also there s a laundry room

beds huge walk-in closet iron and board already there -- sofa seating and a kitchen--there are laundry facilities

ironing board and iron in each room and laundry room downstairs

laundry facilities and free bikes were the highlight of our stay

wish they had a guest laundry

no microwave, or mini fridge and the other guests pet's barking

the gym exceeded my expectations and allowed me to get a great workout

location was great, beautiful, modern, pet-friendly hotel. lovely restaurant great staff

pet friendly but no place to walk pets on site

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

it s covid so there kitchen was closed and other amenities were closed as well

close proximity to regan national with complimentary sheraton shuttle to and from!

small tv. parking was way over priced. room service portions were too small.

pet accommodation and the newness of the rooms

they help me with my laundry

sleeping on the pullout sofa and someone is conversating in the hallway or washing or drying laundry you will

to other holiday inn express hotels, there was no change for guest laundry at the reception

and the laundry was also good

the indoor pool was excellent and our six year old loved it every day

laundry was nice

the laundry facilities was also malfunctioning and took longer than expected

very good breakfast (but very busy); access to pool, gym and laundry facilities; helpful staff

loved the kitchen and access to the laundry - great for families away from home.

some of the on-site laundry machines didn't work quite right

extra laundry and trash bags were not there

the beds are big, clean, soft and comfy, even the couch, the open floor plan is amazing the kitchen area is

also didn't have all the kitchen ware pots dishwasher was

i loved the cleanliness and the facilities. i loved that every room had a kitchen.

the breakfast options were decent. was hoping oatmeal as well. otherwise everything was good.

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

the location was great and the rooftop bar and restaurant made the hotel really special

breakfast and other meals and drinks at the bar (ground floor and as well as the rooftop) are

told us to make a reservation for a bar that was in the hotel we were staying in.

we had a misunderstanding about whether breakfast was included (it was not) and we quickly reached a compromise

has laundry facilities, dryer lasted 1 hour

i liked the fact that they have an inhouse self service laundry

i would have realized laundry facility was free

nice foyer to relax in. good sized room. comfortable beds. onsite laundry.

guest laundry with 2 washers and 2 dryers that take credit card payment

there are swings for adults and water features for kids on the river, loads of people and families of every

there are swings for adults and water features for kids on the river, loads of people and families of every

gym was a little small

gym was very well equipped and i felt safe enough to go for a morning run on the wharf

the gym was very well equipped too

comfortable bed. amazing shower. loved the laundry facility on the floor. great breakfast.

there were laundry facilities on our level

laundry facilities were appreciated

pool could ve been bigger, finding parking was okay, $3 to do a very small load of laundry

has an onsite mini-market & laundry service which was excellent too and with a full cvs pharmacy round the

great pre- room service

j the bartender on the rooftop pool bar is amazing and super friendly, and professional

room service was delicious!

pool was so small we could not find a spot to even get in because there were so many people there

i was able to drop off my luggage to be held upon check out and use the pool for a few more hours

there is even laundry room with machines that works with coins

also grateful for the laundry available for guest use

options in market, no extra blanket or laundry bag, no room delivery of meals, trouble with check

laundry room is really far

i love the fact that this hotel provide self laundry but they never replenish the laundry powder

breakfast ok, access to printer, basic gym, free luggage storage

lady at the front desk yelling at kids from canada because they didn’t have a room for them and they wanted

kids were loud in the hallway

the gym was terrible - dont book here if you want to work out

i can say is this is the best hotel that my kids & i enjoy coming to

people was coming from outside to use the laundry room while i was in the pool

since visiting it would be a great change from crowded and busy dc, especially if you had little kids who want

kids loved the indoor pool which worked out great since it rained

since visiting it would be a great change from crowded and busy dc, especially if you had little kids who want

bathroom was spacious and the set-up of the suite was nice for traveling with kids

laundry including bath towels and clothes

put my belongings in trash bags for the trip home and did laundry as soon as i arrived

receptionist was very friendly and accepted our early check in, which was really appreciated after a long flight

wifi was exceptional and the front desk ensured there were no interruptions

missed popcorn for kids, was told 5-7, over @

food was great, everything was excellent suggest wifi capable tv ssystems would add

amenities fee for amenities we didn't use. didn't see advertised kids amenities.

)no gym/spa

there is no parking in the front or rear of the hotel, so between the wifi charge per day plus parking and the

no laundry facility little tired & could benefit from renovation

laundry service is inadequately expensive

room service is too expensive.

everything i needed. great location, comfortable room, good gym, and a friendly staff.

lovely hotel. great buffet breakfast. great gym.

loved the guest laundry

the hotel has a lot of amenities that i took advantage of, including the self-service laundry and the hot

we could do our 1 load of laundry complimentary

nice if they have more than 1 laundry machine so guests don t have to wait to use it

i also used their laundry for a quick wash and it was really quick and efficient

no laundry service, views from the rooms weren t as good as hoped for

(want to pay $600 for laundry

hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and

isn't any laundry facilities and no laundromat nearby

the pool was not yet completed and the kids were looking forward to swimming after a hot day

housekeeping leaving cleaning products and laundry in room and then not cleaning the room the following day,

please prepare the amenity more like tooth brush and laundry bag, and slippers.

no laundry facilities, no pool, no parking

it had no laundry room, and it leaked in the shower all night.

would have liked complimentary wifi

onsite parking and laundry

have laundry powder/liquid available for purchase.

iron was broken and they couldn't give me another one but they had on-site laundry so i used the dryer to knockout

reason why i wont stay there again is because i travel with my kids

was friendly, really enjoyed parking was free, close to where we needed to go

laundry facilities were out of order we were there almost 2 weeks and were unable to wash our

breakfast and laundry

no working on site laundry and bad lighting for the sink area

we had to go down and get it from the gym which was quite inconvenient and time consuming

in the listing it says it does have a hot tub and pool

rooftop bar very cold d/t the ac which caused me to finish my drink fast to leave

also, the mini bar had half of a tequila shooter leftover from another guest

rooftop bar view was very cool

the gym is really nice

wifi speed and latency were quite satisfactory

laundry was $10 wash and dry

(kitchen, laundry room) it was very comfortable for staying for a week

laundry facilities were crowded, not enough washers or dryers.

location, staff, laundry, gym, breakfast all were excellent

great amenities - laundry room and gym friendly staff clean good breakfast easy

laundry room

loved the bed and the pillows, the shuttle to the metro and rhe airport was very convenient for

room service hired more staff please

room service food was good

room , gym lounge

service was generally ok, except on our last day, we sent out some laundry at 2pm for express service, which is

pool was under construction lack of restaurants nearby

paid wifi or sign up for free wifi.

i'd also recommend the spa - an oasis in the city

spa area.

be sure to get your detergent if you are doing laundry, the staff did not disclose this immediately

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

i ordered laundry service and they didn't call me when it came in so had to get dressed, go to front desk and

laundry facilities had 2 broken machines so there were a few people waiting to use the one machine

self laundry system. doesn t work for non us residents.

dirty laundry pillows burned lenient

poor wifi, lingering odors

the wifi isnt working.

noise from nearby building site weak wifi insects

no wifi password

the breakfast

free breakfast and cheaper incidentals in the shop

breakfast was great

not open, breakfast good but limited options, much equipment in gym inoperable, elevator erratic, ice machines

was very friendly and accomidating for early check in, late check out and helped with business computer turn on

we were also happy to have the amenities including breakfast, kitchen and laundry room

parking available, full gym, laundry facilities

quarter machine was down in the laundry room, but the staff were prepared to manually make change for us

guest laundry facilities were excellent

the laundry room was clean, plenty of machines and reasonably priced

fantastic gym - one of the best from hotel ever

the gym was still fresh with all the latest equipment and never crowded

also the wifi is not very good, unstable connection and slow at times

judiciary square metro and quick bites, open access to fantastic gathering spaces on first floor, breakfast,

it is a pet friendly hotel, i prefer vinyl floors in the rooms instead of carpet

the room was clean and nice. the free laundry service was great. the breakfast was delicious.

there was free laundry also, which was nice

staff was not friendly, and they also left large laundry bins everywhere, in front of elevators and

breakfast, free laundry, very good wifi

there's a free self-service laundry which was quite handy

laundry was expensive

metro, good eating places nearby, pool, gym and laundry

we were surprised that sustainable choices were not offered for towel and linen laundry and that the hotel

there was a coin-operated laundry

big rooms, clean and working facilities with staff willing to help. laundry room a big bonus!

the snack bar in the lobby

wifi access was difficult to maintain

staff was not friendly and room service was very rude.

the outlets at the bedside table didn't work. the wifi wasn't easy to connect to

free wifi

the gym and laundry opened while i was staying, so it's coming back, but it's not fully back yet

the couch. the laundry. the pool.

handy laundry

their is no coin machine in the laundry room, they didn t have any change at the front desk which left me on

the staff went out of their way to get me a roll of quarters to use the laundry facilities and provided us with

laundry was not available and we needed it

it was being remodeled very few services other than onsite laundry were interrupted

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

asked multiple times for laundry bags & never got

location and early check in

pet friendly. good laundry. excellent front desk crew.

we did not complain, our room was small and tucked between the gym and laundry room

sameday laundry took 3 days

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

long time for room service and not enough shuttles to airport at critical time