nice gym, bar located on site and lots of lounge space

the bar area was closed.

accomadated a late check out on short notice and housekeeping organized our toiletries on the sink and gave me

room service options or minibar

everything closed early for a weekend day, and i wished there was a no contact room service option (maybe a

large rooms/suites, kitchen facilities, onsite laundry, next door to convention center, clean and well-kept,

room was very comfortable and clean, the kitchen area was very helpful to fix something to eat during a conference

the rooms were nice and i enjoyed the kitchen area

no bar downstairs.

big and spacious rooms with a full kitchen. river views and close to the mgm casino.

the view was perfect and the gym....

room service was amazing

no room service breakfast for the price of the room

i heard someone's dog bark once so i assume its pet friendly

checked in late at night, around midnight

did not like the laundry room

wasn t happy upon check in because i didn t know about the parking fee or pet fee, up front

felt more like a bed and breakfast rather than a large hotel chain

breakfast served in bed. :-)

didn t like the breakfast but the bed was love on clouds

pet friendly

everything was right there in walking distance except the casino

the room, view, and gym.

lot having to walk which is fine but sometimes with so much luggage and kids it s so

hotel is located about 5 minutes from the mgm casino which was the reason for the trip

dirty laundry was left just outside the room at time of check

dirty laundry was left just outside the room at time of check

the hotel bar did not accept cash

spa was very accommodating when their worker didn't t show up because of a personal emergency

swimming pool and spa are great

funny smell on floors coming off elevator.also charge to much use the laundry room

is only 1 elevator and it was full of staff and large containers of laundry

room was at the far end of the hall by the exit door and the wifi signal was weak and the connection was unstable

the bed was really comfy, easy to find. near mgm casino, national harbor and highway

excellent breakfast, warm and helpful staff, very clean, well kept and supplied

wish they had a guest laundry

is pet friendly

gym also was fantastic

the gym and restaurant at the hotel were also great

pet friendly but no place to walk pets on site

had to go to target to get laundry detergent

i left my dirty laundry bag in room but still no answer from staff whether or not is was found.

could use a bigger guest laundry for the size of the hotel

pool was not open.

friendly welcoming staff, well managed, very clean, great breakfast well appointed gym

only one washer and one dryer for the whole hotel which made it very difficult to do laundry

gym was closed

the shuttle to airport and airport metro was very much appreciated

we had booked for a family (2 adults + 2 kids) and the sofa bed wasnt done when we arrived

would have been nice to have a shuttle to downtown alexandria, airport, etc

we were also happy to have the amenities including breakfast, kitchen and laundry room

guest laundry facilities were excellent

quarter machine was down in the laundry room, but the staff were prepared to manually make change for us

laundry room was clean and easy to use

the laundry room was clean, plenty of machines and reasonably priced

also, it was helpful to have new laundry machines down the hall, but for $2 per load, it would have been great

it was being remodeled very few services other than onsite laundry were interrupted

laundry was not available and we needed it

asked multiple times for laundry bags & never got

location and early check in

there was crumbs on the floor that had not been vacuumed up, and the bathroom was dirty, and laundry staff

a modern & clean laundry was much appreciated and very convenient

the parking situation was excellent as well as safe i had no fear that my car was going to be

clean room. internet. parking.

and helpful, good location to reach the smithsonian, appreciated the coffee in the foyer ,parking was

we enjoy the breakfast

kitchen staff was attentive to their area and the area was extremely clean

the breakfast

early & late check out and the great attitude they had

was very friendly and accomidating for early check in, late check out and helped with business computer turn on

laundry was not available

lack of self laundry facility

breakfast was excellent although pricey

no free wifi in room, but there was in the lobby.

it was impossible to get room service. the cleaning staff threw away my contacts.

then front desk said it was a resort fee for access to the laundry

all were helpful and despite some issues (cable went out; laundry machines needed some repair) they responded

a big plus: free self-service laundry with washers and dryers

location breakfast free laundry

could use more dryers for the guest in the laundry room.

location, large room, laundry available, complimentary breakfast and happy hour.

no laundry facilitiesud83dude14 one major safety concern: we experienced difficulty getting our room

leaky laundry washer

nice to have laundry facilities and a pool for the kids

to order room service and it took almost two hours for them to answer the phone and even longer to bring the

suite, good sofa bed, space to work in the lobby, free laundry facility at the hotel, mini-fridge, microwave

clean new workout equipment, swimming, and laundry facilities

the staff was very cordial/helpful and the laundry facilities were complimentary and convenient.

i appreciated use of the laundry area

free laundry

it was in a laundry room which was locked and sign indicated

the needs update or maintenance on laundry room

on site coin operated laundry room with ice machine horribly hot, no ventilation

rooms with fridge, well equipped bathroom and hotel offering breakfast, laundry and nice takewayfood on parking

on check in did orient me the amenities like location of ice machine, where to get breakfast, laundry

fact that it was $36 a night for the parking garage and no laundry services on site were a let down

site advertised this hotel as pet friendly

kids were very disappointed

the rooms need more or brighter lighting and i wish the shuttle took guest to the harbor

room service was good but way overpriced

to register before able to get into parking lot; laundry facilities were mostly broken (even some not marked

i had to use the clip hangers, laundry bag and drapes to block the flow from hitting her while on the bed trying

around 3:30 am on 1-20-20 i was forced to leave all three kids in the room after several failed attempts to

bar and restaurant was closed due to lack of communication from the staff, there was no menus

the bar was out of wine. toilet needed repair (flapper not working properly)

corridor smelled somewhat of mildew and/or an unpleasant laundry smell

no ac in the fitness room. soap dispenser in laundry room was empty.

laundry room on 10th floor where the ac was broken, like trying to do laundry in a sauna

guest laundry was not all in working condition

housekeeping not good. fitness equipments, not good. laundry room, not good.

no breakfast, only one laundry room, no pool

72 - and you have to pick it up in person - no room service

no room service

other hotels of similar price offer a free continental breakfast which my kids particularly enjoy

wasn t clear on the having pets stay with you policy

also, kudos for a nice workout room and guest laundry

we made last minute reservations and had to do some laundry, everything was so clean and there were many stores

the parking entrance

free parking, location, comfortable room, spotless facilities, pleasant staff, great value

the staff was super friendly and allowed an early check in.

need laundry supply vending machine on property.

has laundry facilities

creepy laundry

great staff, good variety at breakfast, comfortable bed, large room, laundry facility was good

we loved the breakfast and the staff was refilling on constant basis

had issues when getting there, being put across from the laundry room and gym especially, when i requested a

location and laundry

brighten lighting in hallways a little dark, clean laundry area more often they were having plumbing issues and

the laundry not all machines work and the breakfast could be better

laundry room was out of order

laundry was $10 wash and dry

great amenities - laundry room and gym friendly staff clean good breakfast easy

laundry room issue

(kitchen, laundry room) it was very comfortable for staying for a week

staff always smiling&helpfull, amazing breakfast, clean home-like full room with kitchen, laundry, clean full

laundry room

wifi sucked.

30 for parking seems excessive and no free wifi

at this price wifi should be included. also cheaper hotels have free breakfast.

lastly, no wifi available unless you are some kind of club members

self laundry system. doesn t work for non us residents.

the laundry facilities were yucky and frustrating - lost money, silly that only takes quarters, no soap

snippy and was like i just called there on the way then my husband went down there to use the laundry room and

i ordered laundry service and they didn't call me when it came in so had to get dressed, go to front desk and

staff, super clean, there is a laundry on site & they provide you with detergent and all at no cost, the gym

pet friendly. good laundry. excellent front desk crew.

we did not complain, our room was small and tucked between the gym and laundry room

room was right next to laundry, so not sure if there is venting next to instake or if there is mold or what,

sameday laundry took 3 days

availability of room service in the afternoon.

when i checked in i wasn t told what floor i was on, the wifi code, etc

to be cleaned, needed an extra blanket and they were accommodating with no issues and asked for a late check

hotel shuttle available to/from ronald reagan airport

no wi-fi in bar area

no room service ....

great location, friendly staff. quiet. on-site laundry was good.

, i hope this is something that you guys can work on , also the laundry is very expensive

you are going to have laundry facilities, you should make it easy for guests to get quarters

very comfortable, spotless with an invaluable fridge, a microwave and tea/coffee maker, coin laundry, little

to find out we has been placed next to the maids area where i guess laundry and prep for cleaning rooms was done

the coin operated laundry facilities were also a bonus

it was beside the laundry, cramped, carpet was wet below the air-condition vents, their was no tap/spout on

the pool at this hotel is permanently closed and laundry is listed as broken on their website

our hotel room had dirty laundry and a burst bathroom

good to have a laundry center

my reservation didn't include breakfast. the menu options for kids weren't much.

to covid there was no breakfast, shuttle or pool

i have 3 small kids

the staff we're great, cleaning was ok. food could of had more options for kids.

noise level was very high because of all the highs school kids visiting washington dc that week

room was clean but there was a water bottle left in the refrigerator and the room was missing the laundry bag

maintenance staff held elevators for people, jaun carlos at the bar was great

the place was beautiful, comfy, great area and loved the shuttle service

it was a big spot in the window they didn't change the coffee filter in the coffee maker, the gym is not good

we initially sought out and reserved because it was an affordable pet-friendly option

the opportunity to use a free guest laundry was a great plus (

they had a laundry room which was awesome

spacious room laundry room - very convenient

free laundry room, location, staff.

of the food was horrible except for fries) dirty toothbrush delivered to room staff using both laundry machines

we also liked that it had a washer, dry, and they sold laundry supplies

laundry located on 2nd floor- steps to 2nd floor a bit hard to climb

we called the front desk when the laundry area code provided by one of the staffs doesn't work, the person

cheap laundry on site

laundry only took coins

laundry takes a long time! i also wish we had the coffee around for longer hours at the bar :)

am more sensitive than most people to laundry detergents

pool size

no bar :(

offers free shuttle service to airport and few other

i had to ask for items that should have been in the room but were not such as laundry bags and the remote plus

i'm sorry i just think this is an excuse they couldn't get the clean laundry, if i'm paying for 2 nights, i

of some clothes for laundry friday, was never sent out

more frequent shuttles would be helpful.

had one issue, the hotel shuttle didn't come back to get us one night

guest laundry on site was a bonus

very friendly staff, clean room and laundry

there is no quarter coins at laundry. the front desk also doesn't have it.

the bar in the lobby was

comfortable room, gym

loved the hospitality, the pool

the pool close at 8:00

nice staffing and clean . good parking

wifi was slow or unresponsive

the breakfast was a bonus and everyone was very friendly and professional.

we have to walked two blocks with 4 kids from metro to hotel

the rooms were extremely clean, the staff was great and my kids loved the pool

the beds were extra comfy. my kids loved the indoor pool.

were very disappointed that the pool was closed and that there was no shuttle bus those are two things that was

we have to walked two blocks with 4 kids from metro to hotel

the price and the free laundry detergent and fabric sheet.

front desk was super helpful. laundry was accessible and clean!

clean, stuff, shuttle, guest laundry

it seems like the staff smoke in the laundry room and outside

smell of marijuana outside, the wet dog odor in the room, the broken elevator, the coin operated laundry (front

disappointing that there is no minibar, or express laundry service

room service was fast and food. very quiet. very clean and sanitized.

i was impressed with the mini bar in the hotel room

the fact there was no spa on the premises and the rooms were ok.

the best place to stay with small kids

the hallway, you are hit with the unmistakable stench of a dirty carpet, reminiscent of unwashed laundry

overall it smelled of weed and old laundry

last and least important, you have quarter laundry machines but no change machine

my husband called about laundry services and the hotel provided us with coins for the washer/dryer and detergent

i m not sure if they really have room service as advertised because there was no menu or info provided on

we also were slightly underwhelmed by the breakfast

breakfast was not too great

the breakfast was delicious

service, room and breakfast

laundry requires quarters

staff and parking ok close to food aswell

i like that s it has a kitchen area and comfortable

they charge for towels and don t have any kitchen supplies at all

kids hanging out in the parking lot harassing guests

good gym and the guest laundry is small, but functional

there is a guest laundry inside

we didn t have breakfast during our stay

the breakfast was excellent, and i was impressed that there was someone standing right there to handle

the wifi didn't work

and room are clean, well-maintained, self-service laundry, right next to station (navy yard-ballpark) and walking

laundry room very reasonable and right across from exercise room

pet friendly hotel!

could add some more items to the breakfast menu. love the waffles

breakfast was outstanding ! the staff was efficient and pleasant

proximity to metro, full sized fridge and kitchen, roof top sitting area, laundry

they need more laundry machines and the bed was a little to hard.

free laundry was a bonus

laundry facilities is helpful when going away for extended vacation

swimming pool is small and over crowded with screaming kids

there were no usb charging ports, the wifi was incredibly difficult to use, and for the short time i managed

price. extremely pricey, and breakfast was good (not great), dishes were dirty. (+) breakfast tasty (-)parking

the hotel gym is substandard for a hilton this size.

room service breakfast was prompt and good, as was the buffet breakfast for our large convention

room design was great. consider placing a light above the bar area in the room.

these are really embarrassing 3rd, amenities in room, no slipper, no shoehorn, no hotel treat, no laundry bags

guest room was supposed to came with a spa tub in didn t have one all we had was a stand up shower in i had

breakfast was a total disaster

mind you, i arrived there by noon because i had spa services at 1230pm

the room was nice and the pool area was lovely

i couldn't use the laundry because i hesitated to download the app only for a single use

the gym was nice and the bed quite comfy.

sadly, for the kids, the pool was closed

i would of preferred to be able to have more choices for the kids breakfast menu.

stay at a hotel, i m told on the key card holder of maybe a pamphlet in the hotel room what the wifi password

no laundry facilities were also an unexpected inconvenience

slightly dated, and no on-site laundry.

my kids went to a camp here and it was well organized

early check in a plus ( booked last minute due to flight cancellation) (+)allowed early check in, counter rep

smelled of pets and was musty smelling

whiskey charlie rooftop bar was really nice

and there are restaurants and bars galore

everything was clean, the staff was nice and the wifi worked.

staff at the main lobby and the rooftop bar were fantastic all around

gym was very well equipped and i felt safe enough to go for a morning run on the wharf

laundry on site. and safety.

the laundry person, the grounds keepers

it was dirty crackheads in the laundry room, smoking crack, prostitutes, walking all through there people

motel was unsafe the room was nasty the bathroom was dirty the laundry was dirty when the front desk told me

house keeping let trash and laundry sit outside of the downstairs rooms

hotel was located very near the water taxi station and a laundry facility in the hotel (not free)

comfortable bed. amazing shower. loved the laundry facility on the floor. great breakfast.

pool could ve been bigger, finding parking was okay, $3 to do a very small load of laundry

there is a laundry room on the 9th floor for those staying longer term

location, room, bed mattress, clean, laundry on location.

had to go to a nearby laundromat to do laundry because there were only 2 washing machines and 1 dryer for the

there is a laundry room here for guest usage. room had a very comfy bed.

laundry room was atrocious

laundry

spotty wifi no business center as advertised

front desk staff, room, early check-in, the gym, the rooftop pool, and a yummy breakfast

breakfast should be included

we ordered room service for breakfast - delicious

the restaurant and bar had a lot of amazing options to choose from

breakfast was pricey .

i like the laundry, the location, and free parking.

i loved being able to do laundry

i found this hotel because it had breakfast, free parking, a gym and laundry room

the room seemed like an apartment with kitchen and living room

guard on duty at the pool and was very nice, the breakfast was good and really liked how friendly the general

laundry and gym closed for renovation, room smelled of cigarette smoke, air conditioner loud, blow

great laundry machines

staff are polite and friendly. my room were clean. they provide free laundry!

ran, rats on property, limited housekeeping services, tv didn t work, laundry on site didn t work, pictures

our room was right by the gym and laundry and the door would slam into our door every time

kitchen in room was great. laundry was useful.

very good breakfast (but very busy); access to pool, gym and laundry facilities; helpful staff

laundry was nice

some of the on-site laundry machines didn't work quite right

the laundry facilities was also malfunctioning and took longer than expected

has laundry facilities, dryer lasted 1 hour

i would have realized laundry facility was free

great breakfast and well priced guest laundry

guest laundry with 2 washers and 2 dryers that take credit card payment

i liked the fact that they have an inhouse self service laundry

isn't any laundry facilities and no laundromat nearby

(want to pay $600 for laundry

no laundry service, views from the rooms weren t as good as hoped for

hotel needs laundry rooms with washer and dryers - they offer laundry services but the price is per piece and

the room and the gym were good

service was generally ok, except on our last day, we sent out some laundry at 2pm for express service, which is

their gym is well equipped but no free weights excepts dumbbells

ordered room service for breakfast and the food was plentiful and delicious

room service poolside

the charge for the spa should be for all day not only for 2 hours, but everything else was super good

laundry machines access , hotel had no quarters, which they apologetic about

friendly staff. excellent continental breakfast options.

the kitchen area & closet space

the pool table was a great treat for my husband

pool area water made it slippery no one cleaned the area. other than that fantastic place

when i didn t get my detergent after machine took my money, the front desk sent it up to the laundry room

options in market, no extra blanket or laundry bag, no room delivery of meals, trouble with check

it has gym like those up market hotels and have guest laundry like those family friendly hotels

coin laundry

i love the fact that this hotel provide self laundry but they never replenish the laundry powder

top didnt work,laundry closed due to repairs,and paid for these amenities also smoke free and it was not smoke

the amenities vending machines and laundry room !

the location, parking was free and they offered laundry facility.

vending machines and laundry only takes debit cards, not cash or change

laundry room available

the amenities at check in, or in the room - for example regarding breakfast (time and location), laundry services

ironing board and iron in each room and laundry room downstairs

also there s a laundry room

laundry facilities available

we really appreciated the breakfast, having a guest laundry and the spacious suite with kitchen facilities and

you'd have to contact the office due to their water conservation of laundry being done every 3 days, not daily

type of hotel who doesn't have a laundry area for guest

did not stay for the breakfast

sometime wifi stopped working.

wifi, water supply, beddings