unfortunately, we did not have time to use the pool, hot tub or exercise facilities

selection of hot and cold items for breakfast

nice hotel. underground parking. good breakfast. definitely recommend.

comfortable rooms; good breakfast; underground garage parking.

the breakfast was simple but delicious and the staff are very nice

including that when the laundry room door was broken preventing me from doing some laundry that i

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

welcoming staff, wonderful breakfasts, nice pool, convenient location

beds, great pool area, great breakfast, the whole facility was clean, and the customer service was exceptional

we love the cleaning room, the pool and we love the delicious breakfast

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

staff in the kitchen area was poor

best hyatt place i have stayed at. the room, staff & breakfast were awesome!

comfortable beds, clean rooms, bar and food

breakfast was good

laundry room

the wifi didn't seem fast enough

it took a day for the parking lot to be cleared, but that was hardly unexpected with the high demand for snow

website showed a kids pool with a slide that my 5 year old was very excited about

one breakfast good; one mediocre.

pool area great for kids

was clean, we loved the pool area with the kids area to play in, as well as the whirlpool

pool and hot tub was great! breakfast was okay.

parking lot

was clean, we loved the pool area with the kids area to play in, as well as the whirlpool

i especially liked the laundry facility on the same floor as my room

thought i would have access to do my laundry rather than send it to be done by someone else

nice room with kitchen set up and full size fridge. breakfast was good.

parking lot is a little tight.

pool

service and the facilities were operational as far as their laundry room which is why i picked

breakfast is good

improve wifi and booking from u i don't like u charge my card double

they even had breakfast that was very good

check in was very easy. there was plenty of parking available.

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

the hotel offers coin-laundry machines for guests

workout room and laundry was an added bonus

the hotel has a laundry room for guests, which i found great

there was no laundry bag in the room

there was an available pool & laundry on site

nice room. on-site laundry was helpful.

laundry was vandalized

we were there for several days and planned to use the on-site laundry but found out it was out of service and

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

availability of laundry big parking friendly staff

cost of laundry was outrageous

the breakfast could be bigger

they had what we needed when we needed it like kitchen ware ect..

wifi service is terrible

also, no laundry bag provided and your front desk clerk never heard of them

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

cleanliness really nice breakfast staff was very friendly and helpful convenient parking

slide in pool or basketball net in pool for kids

laundry facilities , friendly maintenance staff and very attentive to minor issues.

s was most of the guests in the hotel) it would have been nice if the hotel had offered a shuttle bus to the

the rooms are clean, staff is friendly, and my kids live the pool

hotel website advertised an airport shuttle, which is part of why i booked it

they made sure our room was poolside, knowing kids were coming.

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

i liked the layout of the room and the couch area. the breakfast options were very good.

love this hotel it have many things to do the staff was nice and most of all it s pet

good breakfast and staff kept tables clean for others to use as it was very busy

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

the staff didn t honor the pet fee as showed on booking.com and was rude about it.

have long hours, 3 restaurants within walking distance, running/biking trail accessible from the parking lot,

they do have a large swimming pool and hot tub and gym that i didnt get a chance to use

pet fee is high and hidden

can't ask for a better gym it has alot to offer

the bar closed at 10:30pm on saturday night! bad

also, charging for parking when you have a huge lot and aren't in a busy area is petty

wifi was exceedingly difficult to setup/log in

the hotel was great (except for getting the wifi to work).

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

great value for price. i loved the kitchen!

delicious breakfast and soothing swimming ud83cudfca pool and jacuzzi!

location, great friendly staff, clean spacious room, coffee and water all the time and breakfast was good too

parking lot seemed small

only disappointment was the washer in the guest laundry room didn t work

were next to the laundry closet, the door open and closed continuously before 6 in the morning

were placed on the 1st floor where there was something going on in the lobby area with a lot of kids so we heard

not sure who all uses the back parking lots, but looked like people do carpooling

that they didn't tell you that they do not clean the rooms everyday and no hot sandwich with the breakfast

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

i loved the gym and pool/ whirlpool. i enjoyed complementary waters and variety of fresh fruits.

elevator was out of order the first night and floor was always wet near and in the elevators as kids were coming

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

they opened up the spa for me one evening

the gym could be expanded to offer more

well stocked kitchen

we had to leave at 4 am and they even packed a breakfast for us the night before

to covid-19 the breakfast was not up to the usual standard

the pool was super small and full of kids. the water is also very cold: definitely a kid area!

the breakfast had plenty of good items to choose from, hot and cold, and the staff was always checking

the location is conveniently located off of 151 and no issues with parking

we enjoyed the pool with a hot tub and a very nice breakfast

used the pool and spa, both were great

pet friendly convenient location

was huge, pool area was clean, and there was laundry available

facility, excellent breakfast, clean room, very comfortable bed, ev charger for our car

the pool was very nice as well

the staff was super friendly and i even was able to get breakfast before leaving for my appointment

the pool and hot tub were awesome

the free laundry facilities were awesome.

missing in kitchen, door to bathroom was off track and difficult to use, condition of dryer in laundry was not

facility was taking appropriate measures to address covid related safety challenges (pool and laundry reservations

location, amazing tv channel selection, free laundry facility

breakfast and social hours are a nice benefit as are the laundry facilities

desk staff, beautiful lobby, proximity to restaurants and shopping, clean rooms, good pool and gym facilities

hot tub by the pool would have been nice but i m not complaining

rooms were clean, breakfast was good

minor but worth mentioning. pool was heated, yet seemed pretty cool for my liking. i'll survive.

wish every suite had a kitchenette

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

i could use a bigger one and i needed laundry bags

it was also nice to have a pool, hot tub, gym and laundry facilities

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

thankful they had their pool open during covid so my kids could still have fun

no balcony room like i was told, no microwave, no tub in the room and i had two kids with me!

beautiful clean large rooms. comfortable beds. nice pool for younger kids.

great hotel! especially the pool for young kids. it was perfect.

internet was free, but didn't realize i needed a special password to access wifi in my room

lobby-loved that there is a bar and food in the evening and breakfast in the am

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

guest laundry posted out of order

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

a mid-range hotel with decent free breakfast, swimming pool, hot tub, and helpful staff

breakfast was simple but good

laundry room available

the room is clean, the beds are comfortable, free wifi (strong signals) and its nice to have a fridge and

it was a bit run down. needs updating. wifi was spotty then didn't work at all.

wifi and cable

room itself was clean, water was hot, and wifi worked

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

free self laundry service

was very impressed with cleanliness of hotel,friendly staff, pool area, and great breakfast!

nice gym

great experience, free parking, good breakfast, modern room--loved it all

a bit different bar restaurant set up. better wine selction

was a bit pricey for a 75 dollar pet charge, should have been somewhere on the booking site that this was an

clean, great location, and good gym

pet friendly

clean and new, and awesome gym space!

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

has laundry facilities, the room was really nice and spacious

parking on site

bed was comfortable, the kitchen was a great addition, and the included breakfast was really

very attentive staff, comfortable room, clean and with lots of facilities. good breakfast.

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

the laundry was clean & near the workout room

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

the breakfast was very good; we used the complimentary shuttle to and from downtown and found it fast and

small issue of kids running down hall in late evening not the fault of staff or hotel

it was nice to have access to laundry facilities

no laundry service at the weekend.

the kitchenette did not have any utensils, which seemed odd.

excellent if you go to see your kids to college

inns are always pet-friendly

my kids used the

staff was outstanding. beds really comfortable. great pool area

very clean and updated. accommodating to our requests. shuttle service is awesome.

no food options available at this time, especially lack of available room service.

great location as well convenient parking and fun hotel bar and

excellent lounge area by pool

room layout & comfort. room service

dumbbells in the gymnasium would be good

location. excellent staff and service. free shuttle. restaurant on site. valet for parking

no free breakfast but there is room service

the spa was also wonderful

ice skating was a great perk with kids

oh and i can't forget the amazing dinner we received via room service was exceptional

beautiful location & property, spacious rooms, convenient parking, great bar & room service

having a shuttle is wonderful too

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

very pet friendly

room service food for breakfast tasted good and arrived fast to the room

close to everything, great staff, very interesting bar with smart people to meet, great food

could of done better upkeep on the pool and spa area, was a little messy when walking threw to use the fitness

laundry

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

sparkling clean, great walkable location, friendly staff, nice breakfast.

location, large, new, super duper clean rooms, free drinks and breakfast

the breakfast was delicious

only thing did not like was not informed top floor where restaurant and bar are located that the elevator was

the terrace bar has a beautiful view and it s very comfortable

loved the state capitol view, having a bar/restaurant on site, the gym, the shower

the location is outstanding! the rooms are modern and clean. the hotel rooftop bar is a blast.

overall excellent. very busy on a friday night with the bar upstairs

i seldom saw anyone behind the counter and had to ask staff in the laundry room if there was anyone that could

great breakfast , pool and hot tub open late

pool area was clean with plenty of towels:) hot tub was very warm and relaxing

the breakfast was generous and the staff kept everything well stocked

great parking/access to rooms

room was 2nd floor next to the laundry room

nice room, comfty beds. ok breakfast kids liked the pool

we didn't get our breakfast included cause they had electric problems in the kitchen.

- the pool was out of service during our stay

was smoking something they shouldn't haven't in the building stinking my room area up where my kids and i were

great pool/jacuzzi. laundry, printer, breakfast.

laundry machine at no cost

free laundry

the hotel provides a free laundry facility that you can use from 8 a

gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry machine

they also had a laundry area

this place was very clean. saw a lot of hard workers! breakfast was good.

the pool, suite room size.

great breakfast and friendly staff that were surely tested with lots of guests booked!

we didn't have breakfast, had other plans. bed was comfortable and room spacious

laundry onsite was inexpensive and convenient

price of laundry room.

i utilized the patio and the laundry facilities

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

the kitchen was great with a large fridge

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

the beds, the shower, the breakfast, the staff, the room size all exceptional

staff, room, facilities, breakfast, and parking.

pool, workout room, popcorn during games, beer, pizza, just everything you need includes casino freeplay as

very nice room with lots of space to spread out. quiet location. ample parking.

rooms were clean and pool nice

pleasant staffl, clean hotel, nice rooms, great breakfast, beautiful pool!

none of the parking lot lights worked

to have the pool

i have celiac disease so didn't eat any breakfast. the coffee was good though.

guest laundry and business center were the same room and were in use as hotel laundry

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

clean and staff is friendly and the breakfast was great.

very hospitable staff. room was great. good breakfast.

the breakfast was absolutely delightful ud83dude0a the staff were curious and proffe

they have a laundry room. i was able to get some sleep. room looks nice.

front desk staff receptive and friendly. on site laundry. location

bring your own quarters for the laundry room

the bed, the laundry room .

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

laundry area could accept credit cards as well as coins.

loved being able to do laundry on site

laundry area only took quarters for machines

i liked that the hotel has a great bar and swimming pool. the staff were great.

location room bar restaurant in site

coin laundry in the building was so helpful to have

our room was right next to the laundry room and hotel 'store' and across from the dining room

i was hoping to have access to do laundry there but was told i would need to go somewhere else

a guest laundry

well maintained. staff was excellent. breakfast was good (by today's standards).

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

the pool was nice. also very thankful they had the airport shuttle!!!

clean, the bed very comfortable, and at an early 5:20am checkout, the staff fixed me breakfast

breakfast was good and the pool was nice.

staff is very pleasant and friendly; great breakfast; very clean

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

good breakfast saturday, poor selection sunday

i liked the two separate rooms(bedroom, living room) and the kitchen area.

we left 5am before breakfast, but staff had already put out grab n go fruit which was very nice

good breakfast

. no hot tub. no pool table. no breakfast. totally miss represented!

breakfast menu needs help (and scrambled eggs)

low price, pet friendly and cozy enough

room was well insulated for temperature, but parking lot noise slipped right through

very good breakfast.

pool, fitness center, and laundry room were available

easy to find with ample parking available

pool amenities available and clean

the breakfast was nice the next morning

having a free continental breakfast

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

kids running up and down the hall late

wish the pool was a little bigger

minor complaint was when two little kids used the whirlpool without their parent next to

everything you need from gym pool laundry service to good breakfast selection

are the oversized parking spaces

the pool

kids from basketball tournament very loud not told to keep it down!

maybe a few more options for breakfast.

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

laundry machines require coins

no plastic laundry bag, no free breakfast

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

kids

know you cant fix this now, but the pool was way to small, we have 4 kids, didn't work to well:) also, the

pleasant aroma on entering hotel, good breakfast

television channels. some very inappropriate for kids. overall not very family-friendly.

it doesn't allow pets

but comparatively limited breakfast buffet

laundry left in the hall by our room the whole time we were there

free laundry

kitchen & couch that gave us a little room to move around

hotel welcomes pets which is great but i think the staff should alert incoming guests who are staying in a room

there was a wall/door separating the bedroom from living/kitchen area; prefer the bathroom was away from the

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

free self-laundry facility, but still the usage was reasonably priced.

quiet and fun pool for my kids

hot tub was a little cold, and the pool was too warm. other than that, a good value.

quiet and fun pool for my kids

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

there was a laundry room available. there was breakfast included.

laundry facility not available

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

breakfast could have more available to eat

meager breakfast: cold cereal, oatmeal that you prepare with hot water, boiled eggs, apples

we really enjoyed using the pool and hot tub!

room was ok, breakfast was ok

pool and hot tub and sauna was broken we had to keep switching rooms due either not being cleaned

had to do my laundry at like 6:30 am just to be able to use it

breakfast could have been better

hard to get in (high), run down, in a sketchy area and did not feel safe, men walking around the parking lot

also, they might think about a warning where the floor dips steeply from breakfast area to the rooms, off the

our room was over the bar and grill, so we could smell cooking odors

condition was problematic and a light in the parking area shined brightly through the window

i liked the bed, the swimming pool area and the breakfast.

kids enjoyed the indoor pool and hot tub

kids enjoyed the indoor pool and hot tub

breakfast was great. clean room. comfy bed. pool and hot tub was great! bar too!

pool area & breakfast area is small for this size hotel

had a great breakfast to start our family day and enjoyed our times at the pool

breakfast was great but i suggest serving starting at 6 am not 7am especially for families

nice clean and spacious room, swimming pool open late, great breakfast with many choices and all utensils

easy parking even when pulling a large trailer

great they have a coin-operated washer and dryer in case you need to do laundry

room was located next to laundry and was noisy

was able to do my laundry to take clean close home

no maid service to remove trash from cans or laundry.

web site i booked on should have been more specific about pets