laundry room

we enjoyed the pool and hot tub

we had a 4am wake-up call and the kids were still running the hall and screaming at 11pm

wifi wasn't working also in the pool room there was no slide which was showed in the picture

parking spaces were limited

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

kids running up and down the halls and stairs.

nice- good pool. friendly helpful staff. easy parking. restaurants near by.

they don't skimp on staff, the pool was great, and the breakfast was generous

nice place , great parking

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

us 30 mins plus to get to our rooms was after midnight when we arrived and the wifi was down so no access to

the pool heater wasn't working when we checked in, but they had it working by the time we left

breakfast was meh

the room was spacious and clean. pool & hot tub were great.

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

guest laundry posted out of order

price, friendly people. had pool good breakfast

facilities, easy access to the beltline, comfortable bed, spotless pool/hot tub area, decent breakfast, friendly

service and the facilities were operational as far as their laundry room which is why i picked

received a free breakfast each day and my room had a microwave oven, neither of which the higher price hotel

breakfast food was not as warm as i would like it

they couldn't serve breakfast because of covid 19.

morning breakfast was awesome

the hotel offers coin-laundry machines for guests

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

there was no laundry bag in the room

workout room and laundry was an added bonus

the hotel has a laundry room for guests, which i found great

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

on-site laundry jacuzzi

nice room. on-site laundry was helpful.

on that side of town i do feel bad for you but this place is a great bang for your buck they have laundry, a

we were there for several days and planned to use the on-site laundry but found out it was out of service and

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

the pet fee was not included in the quoted price

clean and quiet, pet friendly

, free parking and 3-4 restaurants within walking distance

clean, great breakfast

i also liked having a bar on site

breakfast selection, helpful front desk staff, beautiful lobby, proximity to restaurants and

nice pool and gym space

a nice hot breakfast with variety, was a great way to start the day.

rooms were clean, breakfast was good

pool was fun for kids, great breakfast lots of variety

parking lot

breakfast was better than average, the pool area for the kids and the fact that the water was warm

gym is spacious and well equipped

the breakfast was spectacular. beautiful room and great service. i really enjoyed the stay.

thought i would have access to do my laundry rather than send it to be done by someone else

i especially liked the laundry facility on the same floor as my room

parking lot is a little tight.

location, close to airport, free parking and shuttle bus to ord, nice breakfast, wifi could be weak in room

they also provided pet waste bags in the center of the parking lot

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

free self laundry service

room service and meal was better than going out to a restaurant it was delicious beyond my

i figured out how to order room service and the steak meal i enjoyed in my room was awesome

free parking, lovely breakfast, and shuttle service.

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

has laundry facilities, the room was really nice and spacious

great kitchen for a longer stay

the gym and the swimming pool are also good

the room had a full kitchen area, living-room section and lots of space around the beds

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

including that when the laundry room door was broken preventing me from doing some laundry that i

everything from the front desk to the bathroom to the pool area were clean and pleasant

we love the cleaning room, the pool and we love the delicious breakfast

we love the cleaning room, the pool and we love the delicious breakfast

food and bar was great the only downfall was no pool but that was more my fault for not checking when i read

it was pet friendly

best hotel gym

clean, great location, and good gym

pet friendly

nice accomodations, very clean, good parking, very nice breakfast, efficient staff

breakfast offered extensive choices and went till 10 am on sunday

heated, underground parking makes the winter months bareable.

pool was perfect size for smaller kids and warm

parking above and underground

the laundry was clean & near the workout room

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

staff, well maintained and clean, wonderful location if traveling with kids like we were with a park/play ground

staff were very friendly, beds were comfortable, nice pool and great breakfast!

loved the free weights and complementary water and towels in the gym

to downtown, and has free and plentiful parking

pool did look a little dirty, hot tub was not in use

parking was hard to find. noise from other guests in the hall was annoying.

i got stuck in the elevator it broke down with me in and my kids in it

cost of laundry was outrageous

availability of laundry big parking friendly staff

kitchen supplies are not present in the room even though the room has a kitchen

cancelled our stay due to high charge for pets

only packaged muffins for breakfast

it was nice to have access to laundry facilities

no laundry service at the weekend.

free wifi was troublesome

the kitchenette did not have any utensils, which seemed odd.

very clean and comfy. my kids loved breakfast

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

also, no laundry bag provided and your front desk clerk never heard of them

convenient parking first floor room

they have a nice pool and hottub

love the shuttle to and from the airport

bar was closed but staff recommended a bar next door

i asked about a shuttle service to and from the event while booking the room

how clean it was, the staff was so helpful and kind, and we loved having the shuttle to our event

room service available, our room smelled like a party happened there the night before upon arrival

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

the pool/ hot tub / fitness were closed

covid 19...the bar & restaurant were closed

could of done better upkeep on the pool and spa area, was a little messy when walking threw to use the fitness

room service trays and glasses were left in our hallway for our entire stay - very gross!

laundry facilities , friendly maintenance staff and very attentive to minor issues.

the 2 free kids meals for the italian restaurant

waterpark/spacious rooms/kids stay free

would have liked a continental breakfast. not offered.

waterpark/spacious rooms/kids stay free

gym is a joke

there was a pack in play in room as if ready for guests with small kids

loved the shuttle service

the view was amazing, i was not told that there was a shuttle service, so had i known we would ve used it to

steam room was dirty, gym inadequate and shuttle never available

laundry

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

everybody was so helpful and so attentive and the breakfast was amazing!!!!

very helpful staff, very hassle free. served breakfast for guest on christmas. amazing

we were offered complimentary drinks at the bar in the evenings which was quite nice

the workout facilities were tiny. we crammed in the little gym with 6 other people.

bar tender in lobby lounge was sloppy and charged us for doubles which we didnt order

the terrace bar has a beautiful view and it s very comfortable

happy hour cocktails and apps before going out one night, and late night food and drinks at the bar on another

ac kitchen lounge staff were exceptional with their humbling services

that room much smaller and across from laundry room and adjacent to stairwells

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

price and ample parking

it was a nice place and really enjoyed the pool and the free breakfast in the morning

parking was close to the door, room was by the elevator.

bed was comfortable. room service was good.

wifi was exceedingly difficult to setup/log in

too many young kids being too old in the lobby

kids on first floor lobby running with noise makers, sound carried up impacting all floors until

excessive pet fee and parking fee, small bathroom

were next to the laundry closet, the door open and closed continuously before 6 in the morning

only disappointment was the washer in the guest laundry room didn t work

very clean rooms and facilities including the gym

not sure who all uses the back parking lots, but looked like people do carpooling

nice pool

the free laundry facilities were awesome.

breakfast and social hours are a nice benefit as are the laundry facilities

that they have 2 bedroom suites, free laundry, and a wonderful breakfast

location, amazing tv channel selection, free laundry facility

facility was taking appropriate measures to address covid related safety challenges (pool and laundry reservations

great pool and the hotel was very clean!

bag breakfast but that was due to covid

didn’t partake in the breakfast; however the hotel was clean and beautiful

spa tub was very small and only had two jets, as that was the most important part for us, we were

elevator was out of order the first night and floor was always wet near and in the elevators as kids were coming

we had to leave at 4 am and they even packed a breakfast for us the night before

has a home away from home feel with a wonderful breakfast in very pleasant surroundings

the breakfast and the breakfast staff person

the fireplace and the kitchen

we had a very nice suite with a fully equipped kitchen, almost the size of an apartment and very well appointed

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

i could use a bigger one and i needed laundry bags

it was also nice to have a pool, hot tub, gym and laundry facilities

it was also nice to have a pool, hot tub, gym and laundry facilities

room was quiet except when the little kids upstairs were running in the hall.

great hotel! especially the pool for young kids. it was perfect.

pool area for families was great! we liked the walk in showers

very clean rooms with a sitting area, fridge and free wifi

beautiful clean large rooms. comfortable beds. nice pool for younger kids.

was huge, pool area was clean, and there was laundry available

super clean, friendly staff, very nice breakfast. definitely will stay here again

in the morning was also great because we had to leave out early and we re in a hurry so the kids got to eat

new hotel that was very clean with nice rooms and great pool, gym and lounge area

indicated shuttle service to airport

i seldom saw anyone behind the counter and had to ask staff in the laundry room if there was anyone that could

great breakfast , pool and hot tub open late

getting in and out of parking lot

the breakfast was generous and the staff kept everything well stocked

breakfast was just frozen food but it was fine bcuz this is pandemic

room was 2nd floor next to the laundry room

nice staff, great restaurant, roomy room, ample free parking

the lobby coffee was continually empty. the gym was in the pool area and not 24 hours.

breakfast was wonderful

even the generic breakfast had nice extra touches

great pool/jacuzzi. laundry, printer, breakfast.

clean, super nice staff, good location, free laundry on the 3rd floor is the best i ve never seen that at a

free laundry

the hotel provides a free laundry facility that you can use from 8 a

laundry machine at no cost

they also had a laundry area

clean, comfortable, quiet. breakfast was basic but fine. staff very pleasant.

accessible, swimming pool is fun, room is spacious and quiet, also offered free bottled water which is a

breakfast clean friendly staff parking good showers

friendly staff, clean, great breakfast.

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

laundry onsite was inexpensive and convenient

i utilized the patio and the laundry facilities

price of laundry room.

clean spacious and had a mini kitchen.

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

courteous and respectful, professional in every way , accommodated our every whim, close to the casino

close to casino. excellent breakfast. clean room. good pool.

the location is a bit out of the way, unless you are going to the casino.

i liked pretty much everything. wish the pool stayed open later.

guest laundry and business center were the same room and were in use as hotel laundry

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

like weed throughout the whole building, our room was not cleaned when we walked in, kids running through the

out is at 11am and room service doing a lot of noise at the hallway knocking doors at 9am including mine screaming

the pool would have been opened later than 10 so we could have utilized it after returning from our

they have a laundry room. i was able to get some sleep. room looks nice.

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

bring your own quarters for the laundry room

the bed, the laundry room .

front desk staff receptive and friendly. on site laundry. location

loved being able to do laundry on site

laundry area only took quarters for machines

laundry area could accept credit cards as well as coins.

i thought the pool also had jacuzzi hot tub would've been even better

pool was great, beautiful hotel. clean and nicely updated

i was hoping to have access to do laundry there but was told i would need to go somewhere else

a guest laundry

coin laundry in the building was so helpful to have

our room was right next to the laundry room and hotel 'store' and across from the dining room

kids were running in the halls way past 11pm

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

nice hotel, great breakfast, and great location

the pool and hot tub seemed run down and the pool was freezing.

checked in around 3 pm and the front desk agent tried charging us a $20 fee for having a pet, i kindly explained

clean, the bed very comfortable, and at an early 5:20am checkout, the staff fixed me breakfast

nothing worked in the fitness center and the parking was horrible.

we left 5am before breakfast, but staff had already put out grab n go fruit which was very nice

the buffet breakfast included eggs and bacon

finding parking was a bit a challenge on the weekend (saturday) but no problem during the week

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

breakfast menu needs help (and scrambled eggs)

parking availability, friendly staff, easy to get to,

broken entery doors bad parking lot

nice breakfast

should i start the spa or whirl pool and hot tub was not operational the coffee maker was not working bathroom

pool, fitness center, and laundry room were available

where out room was however was in the middle of a bank of rooms reserved for a kids hockey team

maybe even shoveling the snow in the parking lot or sprinkling sand or salt on the black ice so that one did

the breakfast was nice the next morning

there was no real variety, no kids meu like pancakes, waffles, french toast

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

breakfast was good

variety at the free breakfast

i travel a good deal for my business and they are one of the better ones at doing the breakfast offering

everything you need from gym pool laundry service to good breakfast selection

why was there not a pitcher of cold water at breakfast?

very clean, updated and close to everything. underground parking was a huge plus in january!

excellent breakfast, comfortable bedding, good exercise facility with indoor swimming pool and jacussi

the private storage to the parking i was able el to get pick up at the airport.

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

laundry machines require coins

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

no plastic laundry bag, no free breakfast

00 each is a little steep for buffet for two kids

laundry left in the hall by our room the whole time we were there

free laundry

employee at the desk also announced my room number out loud while i was signing the form for a pet, which i am

is a nice efficiency kitchen but our sink was plugged up

fully equipped kitchen and bath, wonderfully comfortable queen bed and sofa sleeper w/chaise lounge

free self-laundry facility, but still the usage was reasonably priced.

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

the hot tub did not work and the pool was very cold to swim in so the kids weren t able to use the facilities

the rooms were spacious and very clean, and the morning breakfast was great and served late enough to be able

breakfast could be a little better, but overall everything is fresh

the $5 breakfast buffet has coffee, scrambled eggs, sausage, steel cut oatmeal, good pastries and muffins

room service and restaurant closed on the friday after thanksgiving

breakfast really needs to be included

was very helpful, the pool was the perfect size/depth for younger kids

as conveniently located to airport as it might appear on a map; the free airport shuttle is not available for

i was a continental breakfast...not clear on website

pleasant staffl, clean hotel, nice rooms, great breakfast, beautiful pool!

loved the clean pool

staff was friendly. parking was easy. quiet.

was made over- bathroom door coming apart- plumbing poor, breakfast poor, no elevator for luggage or someone

laundry facility not available

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

there was a laundry room available. there was breakfast included.

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

room was nice size not cramped, clean, bed comfortable, , spa tub was nice.

whirl pool

clean rooms and great breakfast. the staff was very friendly.

excellent value. breakfast options better than most. i would recommend this location.

staff was very helpful. good layout to the hotel and had a good breakfast

we loved swimming in the pool

not a dislike just a suggestion, you could add salt and pepper in kitchenette.

we enjoyed the pool with a hot tub and a very nice breakfast

great location and nice parking for a huuuge u haul

coffee at breakfast in the dispensers was not very hot, but was ok

laundry room available

it was a bit run down. needs updating. wifi was spotty then didn't work at all.

the room is clean, the beds are comfortable, free wifi (strong signals) and its nice to have a fridge and

wifi and cable

room itself was clean, water was hot, and wifi worked

breakfast not the best.

where directly across from the elevator which was excellent as my husband has a bad hip - the breakfast had

the pool and hot tub

breakfast could have more available to eat

great staff good breakfast was a little upset that tat hot tub did not work

had to do my laundry at like 6:30 am just to be able to use it

i would have enjoyed a swimming pool for the kids

breakfast could have had scrambled eggs and bacon

thought there was a breakfast included

like eggs for breakfast...

just picked a weekend with a lot of kids events. not the hotels fault

echo some of the other comments; yes, the beds are crazy comfy, the staff was super cordial, the breakfast was

night the wifi was useless for internet as there was no bandwidth available

all areas were spotless (room, common areas, breakfast area, pool

i think they were a children's' team of some sort and, while we have no issue with kids having fun, the

easy parking even when pulling a large trailer

pet friendly hotel

breakfast was great but i suggest serving starting at 6 am not 7am especially for families

the staff was so friendly and the breakfast was one of the best we have had in a hotel

given the pandemic, breakfast was ok. the staff were efficient and friendly as they served us.

great they have a coin-operated washer and dryer in case you need to do laundry

was able to do my laundry to take clean close home

room was located next to laundry and was noisy

no maid service to remove trash from cans or laundry.

the breakfast host was superb

healthy plants in the landscaping, spacious parking lot, good laundry room

laundry clothes dryer was not working, staff knew and no note was on it

breakfast was only cereal, toast and bagel

breakfast was sparse. plenty of coffee however.

breakfast was acceptable but lighter.