i seldom saw anyone behind the counter and had to ask staff in the laundry room if there was anyone that could

great breakfast , pool and hot tub open late

clean quiet location breakfast

hot tub; quiet room / halls; easy to get to location and parking; good breakfast and coffee.

great parking/access to rooms

room was 2nd floor next to the laundry room

nice room, comfty beds. ok breakfast kids liked the pool

the wifi was good, and the breakfast was better than a lot of hotels, with fresh fruit, make it

everything, also great breakfast

good staff nice guy in the kitchen breakfast area!

quite and that they had laundry facility.

gym, microwave (though i think mince was not working) and a pleasant surprise with the free laundry machine

free laundry

the hotel provides a free laundry facility that you can use from 8 a

laundry machine at no cost

they also had a laundry area

everything was great. just need to get more snow cleaned outta the parking lot.

breakfast is ok

we didn't have breakfast, had other plans. bed was comfortable and room spacious

construction limited the parking but that will resolve in time

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

laundry onsite was inexpensive and convenient

price of laundry room.

i utilized the patio and the laundry facilities

breakfast was good. to be expected in the time we are facing with covid situation.

the beds were very comfortable, the gym was huge so you didn t feel crowded with others in there with you

clean, the pool area was great, all staff was friendly and helpful, updated, nice location

food from bar and sitting area in lobby were very convenient and pleasant

we ate dinner friday at the bar

staff was outstanding. beds really comfortable. great pool area

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

the laundry was clean & near the workout room

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

friendliness of staff. cleanliness breakfast free shuttle to town and back.

the wifi internet speed is very fast up to 100 mbps

has laundry facilities, the room was really nice and spacious

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

it was easy to schedule usage times at the pool and gym

pleasant staff, decent breakfast, fairly easy to find

large rooms for family and pet friendly

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

pet friendly! staff was nice, it was downtown close to most places and very clean.

when ordering room service we were told the menu in the guest services book was not correct

so clean & comfortable. very quiet too! the pool and hot tub were amazing!

the pool/ hot tub / fitness were closed

laundry

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

breakfast great.

spacious and had an expansive space like a sitting room with a couch and an extra tv which our kids enjoyed a

location, large, new, super duper clean rooms, free drinks and breakfast

gym is not crossfit friendly

i like the free shuttle to the airport.

no room service

shuttle service to the airport only

the beds were very comfortable and the pool area was so clean and nice

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

very nice room with lots of space to spread out. quiet location. ample parking.

wifi was very good

areas of parking not were coned off - maybe they just resurfaced

courteous and respectful, professional in every way , accommodated our every whim, close to the casino

bar tender in lobby lounge was sloppy and charged us for doubles which we didnt order

the workout facilities were tiny. we crammed in the little gym with 6 other people.

loved the state capitol view, having a bar/restaurant on site, the gym, the shower

were put on floor 9 right under the restaurant and kitchen

the location is outstanding! the rooms are modern and clean. the hotel rooftop bar is a blast.

no laundry service at the weekend.

it was nice to have access to laundry facilities

didn t book direct with the hotel and therefore we were also not getting honors points and free wifi

pet friendly nature of this hotel was so appreciated

great rooms, great gym, loads of parking, freindly staff, good supper club.

was a great staycation experience, where over the course of the weekend i utilised the spa facilities and ate

we went to the opera and the shuttle service was very helpful to us as the weather was windy, rainy, and cold

came back to the hotel at 9:30 pm and was shocked when the bartender told me the kitchen closed at 9:00 pm

the room service was sub par

also, while room service has an amazing breakfast, there aren t dining options to sit before 11, like there

pet friendly

it was pet friendly

clean and new, and awesome gym space!

a bit different bar restaurant set up. better wine selction

was a bit pricey for a 75 dollar pet charge, should have been somewhere on the booking site that this was an

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

guest laundry posted out of order

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

refrigerator and microwave in room, pet friendly, great location

beds, tv, hot shower, breakfast, coffee, pool

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

us 30 mins plus to get to our rooms was after midnight when we arrived and the wifi was down so no access to

friendly, prompt, with everything good and clean and breakfast was outstanding 10

room was full size with a full size fridge/freezer, oven/range, kitchen sink, silverware, dishes, kettle, and

although the breakfast buffet is not available because of covid, they provide a nice made to order breakfast

free self laundry service

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

no, room service for 3-days

breakfasts and room service meals were remarkably tasteful and nutritionally sustaining

lots of available parking spots

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

the grassy areas for our pet wasn't real close there was plenty of open area to walk our dog and also bike

could only swim one night due to a pipe burst in the pool area other than that , the stay was 10

were swimming classes happening in the pool in the morning and my kids and i felt a little out of place during

only downsides were the extremely loud patrons with kids on our floor talking loudly and screaming at 7:00am on

guest laundry and business center were the same room and were in use as hotel laundry

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

the swimming indoor swimming pool was small and a little dirty.

the breakfast was absolutely delightful ud83dude0a the staff were curious and proffe

the breakfast was fine

bring your own quarters for the laundry room

the bed, the laundry room .

they have a laundry room. i was able to get some sleep. room looks nice.

front desk staff receptive and friendly. on site laundry. location

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

loved being able to do laundry on site

laundry area could accept credit cards as well as coins.

laundry area only took quarters for machines

lounge and pool looked very nice

parking

a guest laundry

our room was right next to the laundry room and hotel 'store' and across from the dining room

i was hoping to have access to do laundry there but was told i would need to go somewhere else

coin laundry in the building was so helpful to have

not to mention no use of pool, spa or gym

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

the pool and hot tub seemed run down and the pool was freezing.

breakfast was good, room was as stated

front desk staff was awesome. loved the pumpkin pancakes. pet friendly. great location.

location was good for what i needed. wifi was good.

pool, fitness center, and laundry room were available

better breakfast choices.

parking spaces at the hotel were nonexistent on my weekend nights

pool cold

the only thing about this hotel was the pool.

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

i travel a good deal for my business and they are one of the better ones at doing the breakfast offering

coming up from the back parking are poorly lit

breakfast was delicious too

nothing worked in the fitness center and the parking was horrible.

there was a large hole/rip in the carpet and the homeless guy asking for money in the parking

nothing worked in the fitness center and the parking was horrible.

good breakfast saturday, poor selection sunday

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

everything you need from gym pool laundry service to good breakfast selection

not made aware that the pool and hot tub weren t working and when traveling with a group of kids that was very

the pool

was clean and fresh, from the fitness center and pool to the rooms and even the hallways and elevators

was a lift for the pool so our daughter who has spina bifida was able to enjoy the pool as well

the hot tub was closed, the pool was closed

i miss the breakfast i stay here when ever i am in the area

we did not feel safe in the parking lot

breakfast and spa tub was closed cause of covid some off the people outside the hotel were

pet friendly.

pool was cold, no pool towels after 7 both days of visit

the bar was a nice added touch and breakfast was good

the bar doesn t have a warm feeling

the gym and pool were excellent too

the employees were all very welcoming and the warm breakfast was a very pleasant surprise

laundry left in the hall by our room the whole time we were there

free laundry

fully equipped kitchen and bath, wonderfully comfortable queen bed and sofa sleeper w/chaise lounge

is a nice efficiency kitchen but our sink was plugged up

if we have a live kitchen it would have been good

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

free self-laundry facility, but still the usage was reasonably priced.

the room amenities like kitchen and 2 tvs were amazing!

parking lot access.

the rooms were spacious and very clean, and the morning breakfast was great and served late enough to be able

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

no plastic laundry bag, no free breakfast

laundry machines require coins

shout out to the front desk personel, cleaning staff, shuttle driver, bartender, and everyone involved in the

was very helpful, the pool was the perfect size/depth for younger kids

the bar and restaurant within the hotel was closed for the weekend

only that breakfast was not included in the price. parking space was a bit limited too.

parking lot was being worked on.

no extra charge for an early check in

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

there was a laundry room available. there was breakfast included.

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

laundry facility not available

laundry room

accomodations were extremely clean and comfortable and the hot breakfast was really good.

the breakfast

windows for some reason weren't super noise proof and we heard most of everything going on in the parking lot

good staff decent breakfast comfortable room,

there was an available pool & laundry on site

nice laundry facility very reasonably priced and washed well

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

nice room. on-site laundry was helpful.

we were there for several days and planned to use the on-site laundry but found out it was out of service and

the hotel offers coin-laundry machines for guests

the hotel has a laundry room for guests, which i found great

workout room and laundry was an added bonus

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

there was no laundry bag in the room

service and the facilities were operational as far as their laundry room which is why i picked

received a free breakfast each day and my room had a microwave oven, neither of which the higher price hotel

continental breakfast was a very pleasant suprise

thay walked me outside to show me exactly where to park it

great breakfast

bed was uncomfortable and the pet fee was outrageous compared to other places we have stayed

free breakfast and parking

5 '' we did not use the indoor pool but very accommodating to kids of all

the breakfast was great! i love the location.

plenty of parking

thought i would have access to do my laundry rather than send it to be done by someone else

i especially liked the laundry facility on the same floor as my room

room was very roomy with a kitchen area and living room area

), pool quite cool, resurfacing of parking lot a bit chaotic, no program info on

a challenging time getting the room cleaned given that i had a pet

food was good, parking excellent, and overall hotel very clean and nice

our in room spa whirlpool tub stopped working and they handled it perfectly

indoor pool, location and helpful staff

whirl pool

at 12:45pm to a hotel nearly empty with only 2 cars in the parking lot

availability of laundry big parking friendly staff

cost of laundry was outrageous

only packaged muffins for breakfast

pet urine odors

cancelled our stay due to high charge for pets

breakfast and social hours are a nice benefit as are the laundry facilities

the laundry machines take forever

location, amazing tv channel selection, free laundry facility

the free laundry facilities were awesome.

free laundry room would also be a plus during a longer stay

also, no laundry bag provided and your front desk clerk never heard of them

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

pool area was sort of dimly lit but that is a forst world problem

there was a small gym area and game area that we did not use but were a nice offering

laundry facilities , friendly maintenance staff and very attentive to minor issues.

they made sure our room was poolside, knowing kids were coming.

ceiling fans in loft area above pool were filthy.

didn t like how my phone in my room wasn t working so i could order room service to my room, so i wouldn

pool area saturday evening was very crowded with teenagers and the kids were rowdy playing & rough/ wild in the

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

furniture was a little outdated in the room, and parking lot was not well lit, it appears there was something

i didn t know this was a pet friendly hotel and wondered if the strong cleaner was needed because of pet

stayed in the king suite with whirlpool - highly recommend

pool and hot tub and sauna was broken we had to keep switching rooms due either not being cleaned

location, continental breakfast, pool, clean hotel and friendly atmosphere.

great staff good breakfast was a little upset that tat hot tub did not work

complimentary breakfast was dismal. pillows were really lumpy.

we really enjoyed using the pool and hot tub!

were next to the laundry closet, the door open and closed continuously before 6 in the morning

only disappointment was the washer in the guest laundry room didn t work

there was no wifi the entire weekend we were there

the quality of the breakfast could have been a bit better.

pool for the kids, walkable to shops/restaurants, breafasts were better han other motels

24 hour gym is excellent

and our favorite was the pool

kids on first floor lobby running with noise makers, sound carried up impacting all floors until

excessive pet fee and parking fee, small bathroom

is under renovations so there was no pool and a little rm for a bar

if you're staying for quiet, ask for a room away from the pool

the pool area was nice. great for kids!

the pool area was perfect for kids.

convenient parking

room was quiet except when the little kids upstairs were running in the hall.

i could use a bigger one and i needed laundry bags

it was also nice to have a pool, hot tub, gym and laundry facilities

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

pet fee is insanely high if you stay for multiple nights

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

clean, great breakfast

shuttle from airport didn't run after 9 pm.

there were very minimal offerings for breakfast.

kids yelling in the hallway but that is very hard to control

didn’t partake in the breakfast; however the hotel was clean and beautiful

cleanliness and paid breakfast...

elevator was out of order the first night and floor was always wet near and in the elevators as kids were coming

like that when i got locked out of my king suit the guys didn t kick my kids out of the pool while i switched

great pool and the hotel was very clean!

had to do my laundry at like 6:30 am just to be able to use it

loved the attached bar and restaurant.

breakfast could have had scrambled eggs and bacon

clean, useful layout and parking

breakfast was simple, but good

it had a full kitchen, refrigerator, microwave, stove, dishwasher. bed was excellent

the gym could be expanded to offer more

my kids were excited with the sweeming pool and jacuzzi

comfort of this hotel but the kindness expressed by the front desk manager when i requested an early check in

we had a very nice suite with a fully equipped kitchen, almost the size of an apartment and very well appointed

was huge, pool area was clean, and there was laundry available

airport shuttle quiet friendly staff

the pool and hot tub were awesome

nice clean hotel. excellent workout area, nice pool and hot. great breakfast area.

the decor, the large workout room, the pool area, the breakfast area were all good!

the continential breakfast was good.

good price and not bad for place to sleep. that's bummer about swimming pool closed.

was made over- bathroom door coming apart- plumbing poor, breakfast poor, no elevator for luggage or someone

to have the pool

none of the parking lot lights worked

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

including that when the laundry room door was broken preventing me from doing some laundry that i

breakfast was great! staff was very friendly.

it would be great to have either a good gym or a credible restaurant within walking distance.

everything from the front desk to the bathroom to the pool area were clean and pleasant

of morning breakfast friendly staff underground parking not too big enjoyed the heated pool solid

the underground parking. the ease of check in.

the breakfast was simple but delicious and the staff are very nice

pool was perfect size for smaller kids and warm

brand new hotel, so everything was new and clean, but also breakfast was plentiful and tasty

no maid service to remove trash from cans or laundry.

was able to do my laundry to take clean close home

room was located next to laundry and was noisy

great they have a coin-operated washer and dryer in case you need to do laundry

we asked about late check out at noon instead of 11

the staff was so friendly and the breakfast was one of the best we have had in a hotel

staff was friendly, rooms were clean, and pool was great! i d sure return!

clean room with easy access to parking lot and 2 entrances

this hotel was very nice. great pool and breakfast. i would happily stay there again.

breakfast was great, it was clean

having 3 kids and getting to bed later then usual, we didn't complete morning duties until 9:15ish

glass in parking lot, but the person at the desk took care of it after being informed about it

my kids and i were comfortable and the staff was very nice.

almost brand new. very friendly staff. nice hot tub, great breakfast

the rooms were clean and spacious,. lots of pillows, ample parking

friendly workers , pool was awesome, breakfast was awesome and rooms were very nice and clean

bed very comfortable, great value. pool and breakfast was nice.

we loved having access to an indoor pool since our weekend was rainy!

it was clean, had a good breakfast. loved the pool and hot tub. upgraded for no extra charge.

pet friendly