great they have a coin-operated washer and dryer in case you need to do laundry

room was located next to laundry and was noisy

no maid service to remove trash from cans or laundry.

was able to do my laundry to take clean close home

swimming pool was nice, but they kept it rather cool, even after i asked them to warm it up a bit

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

there was a laundry room available. there was breakfast included.

laundry facility not available

free self-laundry facility, but still the usage was reasonably priced.

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

newer wifi tv would be nice

before we left the parking lot we saw a family leaving the lobby on their way to their can

this is the best hotel i've stayed at it was a suite even had a kitchen toaster coffee maker breakfast was great

free laundry

laundry left in the hall by our room the whole time we were there

breakfast was disappointing

hotel welcomes pets which is great but i think the staff should alert incoming guests who are staying in a room

kitchen & couch that gave us a little room to move around

channels for kids

i wish the airport shuttle started working before 8am. i wish the hot tub was working.

the breakfast was very overpriced for a simple buffet.

was had getting to the entrance from the parking lot with the construction

cleanliness and comfort of room. spacious lobby and bar area

no plastic laundry bag, no free breakfast

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

laundry machines require coins

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

great pool

everything you need from gym pool laundry service to good breakfast selection

) heated underground parking

hot tub & pool area was so nice

excellent breakfast + a beautiful place, pool hot tub. nice clean room. thank you ud83dude0a

had pool and hot tub to ourselves both times in there

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

location and great breakfast

pool was very clean and hot tub clean and hot

loved the fitness room

pool, fitness center, and laundry room were available

great patio for adult trips or trips with kids (great view of the kids plus great patio furniture and fire

the pool was nice. beds comfortable.

was not offered points for declining room service

pool and hot tub were amazing

breakfast and spa tub was closed cause of covid some off the people outside the hotel were

there was no pool as they advertised and no breakfast also

pet friendly.

breakfast menu ☹️ could be a lot better. need eggs bacon sausage. juice.

plow job of parking lot

there was a large hole/rip in the carpet and the homeless guy asking for money in the parking

we left 5am before breakfast, but staff had already put out grab n go fruit which was very nice

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

i liked the two separate rooms(bedroom, living room) and the kitchen area.

the bathrooms next to the pool needed cleaning and restocking

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

pool and whirlpool were way at the far end of the building

breakfast was good, room was as stated

our room floor was a bit sticky. wifi has no password, so security is questionable/nonexistent.

pool was clean and warm. room was clean and cozy! no complaints

our room was right next to the laundry room and hotel 'store' and across from the dining room

a guest laundry

i was hoping to have access to do laundry there but was told i would need to go somewhere else

coin laundry in the building was so helpful to have

well maintained. staff was excellent. breakfast was good (by today's standards).

loved being able to do laundry on site

laundry area only took quarters for machines

laundry area could accept credit cards as well as coins.

full bar and friendly staff.

wasn't clear on how to use the wifi

they have a laundry room. i was able to get some sleep. room looks nice.

bring your own quarters for the laundry room

front desk staff receptive and friendly. on site laundry. location

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

the bed, the laundry room .

guest laundry and business center were the same room and were in use as hotel laundry

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

the pool would have been opened later than 10 so we could have utilized it after returning from our

the pool and hot tub was crowded with kids!

very hospitable staff. room was great. good breakfast.

breakfast could have more available to eat

complimentary breakfast was dismal. pillows were really lumpy.

didn t find the breakfast to be appetizing

where directly across from the elevator which was excellent as my husband has a bad hip - the breakfast had

pool and hot tub and sauna was broken we had to keep switching rooms due either not being cleaned

had to do my laundry at like 6:30 am just to be able to use it

i would have enjoyed a swimming pool for the kids

a little noisy. breakfast was skimpy.

breakfast was simple, but good

loved the attached bar and restaurant.

had a great breakfast to start our family day and enjoyed our times at the pool

very clean. good location. wonderful breakfast

the staff was so friendly and the breakfast was one of the best we have had in a hotel

easy parking even when pulling a large trailer

staff was friendly, rooms were clean, and pool was great! i d sure return!

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

free breakfast, sofa and desk in rooms.

staff, room, facilities, breakfast, and parking.

it was convenient to the casinos. and i had a nice breakfast.

location it was so far out from everything but does have casino very close

kids enjoyed the indoor pool and hot tub

good breakfast choices

having 3 kids and getting to bed later then usual, we didn't complete morning duties until 9:15ish

the home made pizza at the bar was pretty good

the front desk and bar staff were great.

laundry machine at no cost

quite and that they had laundry facility.

free laundry

the hotel provides a free laundry facility that you can use from 8 a

there were laundry facilities on our floor and they were most welcome.

i utilized the patio and the laundry facilities

laundry onsite was inexpensive and convenient

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

price of laundry room.

breakfast was good. to be expected in the time we are facing with covid situation.

they also had a laundry area

friendly staff, clean, great breakfast.

wasn t pleased about the mandatory parking fees

not enough parking.

clean, comfortable, quiet. breakfast was basic but fine. staff very pleasant.

i seldom saw anyone behind the counter and had to ask staff in the laundry room if there was anyone that could

getting in and of the parking lot could be a bit tricky at times; also the signage is placed in a way you almost

beautiful lobby, spacious clean room, friendly staff. sweet sauna/hot tub/ pool area.

asked front desk if we could upgrade to suite with a spa in it since the pool/ amenities was closed but felt

breakfast was just frozen food but it was fine bcuz this is pandemic

room was 2nd floor next to the laundry room

and as a past kitchen staff from this hotel and this particular location

shuttle service, breakfast choices, hallway decor, shampoo and soap were too small, no extra toilet

appreciated early check in/late check out and awesome breakfast selections

rooms are big, free roll-away bed, breakfast, pool open until midnight, clean, newly renovated

bar tender in lobby lounge was sloppy and charged us for doubles which we didnt order

only thing did not like was not informed top floor where restaurant and bar are located that the elevator was

amazing bar area upstairs with view of capitol

the location is outstanding! the rooms are modern and clean. the hotel rooftop bar is a blast.

happy hour cocktails and apps before going out one night, and late night food and drinks at the bar on another

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

laundry

spacious and had an expansive space like a sitting room with a couch and an extra tv which our kids enjoyed a

location, large, new, super duper clean rooms, free drinks and breakfast

i enjoyed the quality gym equipment as well

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

really petty when you walk in. staff who met us and gave u keys was great.

swimming pool was near impossible to use, the chemicals cause respiratory and eye irritation

the staff was very accommodating. the view was really nice. the room service was excellent.

kids loved the pool, while i used treadmill

at least there was room service

spa area, hot tub and location

greasy smell coming up from downstairs kitchen

stay at this hotel a few times a year when we come and visit our kids at uw

gym is a joke

breakfast choices

the receptionist was not friendly. breakfast was fair.

wifi, awesome, smart tv awesome, hot water awesome, clean bedding and towels

pleasant staffl, clean hotel, nice rooms, great breakfast, beautiful pool!

rooms were clean and pool nice

i also used the shuttle to the airport and they were very accommodating too

airport shuttle service included in the cost of the room was value added

kids breakfast was on the smaller side (4 pieces of french toast was not enough for our 8 year old)

it was our annual anniverasy getaway without kids, and the wife was amazed

no free breakfast but there is room service

it was nice to have access to laundry facilities

no laundry service at the weekend.

see rooftop bar reference above.

chemicals in pool and hot tub varied and were sometimes too strong

i also loved the breakfast selection in the morning, there were

there was no menu in the room to order room service.

best hotel gym

the evening bartender was caught up talking to much and was making beverages wrong

clean and new, and awesome gym space!

great hotel great bar and greats restaurants

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

the laundry was clean & near the workout room

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

small issue of kids running down hall in late evening not the fault of staff or hotel

outdoor pool would have been nice. not in the centre of town but they have a free shuttle.

my kids used the

staff was outstanding. beds really comfortable. great pool area

there was a shuttle to take you back and forth to the alliant center for the quilt expo, i was not aware

stay so she upgraded room and sheridan club with free breakfast and appetizers, and snacks, free shuttle downtown

parking lot was used for non hotel event by ppl so had to park at far end

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

has laundry facilities, the room was really nice and spacious

pet fee was a bit high

breakfast could use some variety

the kitchen and housewares provided were excellent

free self laundry service

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

you always find in hotel rooms, listing things like how to order laundry services or how to order room service

complimentary breakfast and shuttle were very helpful during my stay

room service was fabulous. very kind man in the phone, prompt and great food.

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

guest laundry posted out of order

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

the pool and hot tub were great

pet friendly also means allergy warning as they do not have specific rooms for pets so hair and

wayfinding to the gym

the quiet, cleanliness, breakfast and courtesy.

secure parking, pool fitness facility and right off university avenue

the gym and pool were excellent too

i wish the bar were open longer and the lights were dimmed more to create a late night/bar atmosphere

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

convenient free parking

was safety, location and kitchen -very closed to grocery stores, any other fast food, restaurant, parking space

although the breakfast buffet is not available because of covid, they provide a nice made to order breakfast

s really nice, comfortable and clean peaceful nice area staff is very friendly so many amenities pool hot tub

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

parking lot was a little dark after sunset. could use more lighting

breakfast is good, servers are excellent. helpful and very homey stay

breakfast was good. attentive staff and clean area.

could only swim one night due to a pipe burst in the pool area other than that , the stay was 10

staff, great breakfast, super clean, guest laundry room, special little free happy hour in the lobby every night

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

on that side of town i do feel bad for you but this place is a great bang for your buck they have laundry, a

nice laundry facility very reasonably priced and washed well

laundry was vandalized

the hotel offers coin-laundry machines for guests

workout room and laundry was an added bonus

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

there was no laundry bag in the room

the hotel has a laundry room for guests, which i found great

the room smelled like clean laundry when i walked in which was very nice

common areas like laundry room floor and carpeted stairways were all very dirty

the parking lot had been plowed

pet friendly

super nice staff updated clean spacious room sufficient breakfast great value

that room much smaller and across from laundry room and adjacent to stairwells

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

bathroom fan was loud, carpet wasn't great

excellent breakfast and it was a bonus to have the happy hour

the breakfast buffet was

service and the facilities were operational as far as their laundry room which is why i picked

breakfast is good

included breakfast

they couldn't serve breakfast because of covid 19.

breakfast could have been a little better. but it was totally adequate.

laundry facilities , friendly maintenance staff and very attentive to minor issues.

the 2 free kids meals for the italian restaurant

the onsite restaurant has a great selection, kids eat free, and you can order for room service as well

they made sure our room was poolside, knowing kids were coming.

s was most of the guests in the hotel) it would have been nice if the hotel had offered a shuttle bus to the

always clean and quiet. great staff. good breakfast.

the pool was a nice size and the staff fantastic

the hotel was clean, smelled nice upon entrance of the building and breakfast was really good.

she also provided towels for the pool area without us even asking and continued to check to see if we needed

staff, pool and hot tub were nice, breakfast was good, clean rooms very nice upgrades since we had been there

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

also, no laundry bag provided and your front desk clerk never heard of them

our pet wouldn't eat for the entire stay

and helpful staff, hot breakfast, 24 hour coffee, clean room, easy to navigate television, computer available,

cost of laundry was outrageous

availability of laundry big parking friendly staff

location cleanliness ample parking the room was spotless and spacious

the location was great, staff were efficient and friendly. free parking.

waive my pet fee

thought i would have access to do my laundry rather than send it to be done by someone else

i especially liked the laundry facility on the same floor as my room

room layout with the full kitchen was nice

it had everything, full size kitchen, living room and great bathroom en suite!

it was very clean, including the kitchenette. great customer service.

quickly parking filled up even at 4pm

5 '' we did not use the indoor pool but very accommodating to kids of all

nice and clean and the pool area is great.

staff were friendly, there were all of the expected amenities, and the parking lot was easy to navigate

the breakfast was spectacular. beautiful room and great service. i really enjoyed the stay.

laundry room

accomodations were extremely clean and comfortable and the hot breakfast was really good.

pool is nice and has separate splashpad area for younger kids

clean and spacious

great staff, pool and breakfast

bed was comfy and breakfast was ok

pool was very warm and my kids loved that. the breakfast was a wonderful variety too!

hotel, good bedding, great pool

the room was very good sized and the spa tub was amazing

no breakfast food at hotel.