laundry room available

the room is clean, the beds are comfortable, free wifi (strong signals) and its nice to have a fridge and

wifi and cable

room itself was clean, water was hot, and wifi worked

it was a bit run down. needs updating. wifi was spotty then didn't work at all.

quiet location close to mount horeb with easy parking.

the breakfast. the waffles are the best.

friendly staff, very comfortable beds (i even slept in!) and yummy breakfast.

kids in upstairs room jumping around and yelling

clean, neat, open, light, staff was great, pool was relaxing. room view was nice.

the breakfast was simple but delicious and the staff are very nice

pool was perfect size for smaller kids and warm

i did not check out the swimming pool or the gym but next time i plan on doing so

everything was perfect including the healthy breakfast choices

heated, underground parking makes the winter months bareable.

including that when the laundry room door was broken preventing me from doing some laundry that i

to use the on-site laundry, coin receptacle on the washer was full and would not accept my quarters - this was

pool seemed way over chlorinated!

big parking lot with good lighting

beds, great pool area, great breakfast, the whole facility was clean, and the customer service was exceptional

excellent breakfast

free breakfast and parking

great room, easy parking

pool area great for kids

not enough parking spots

thought i would have access to do my laundry rather than send it to be done by someone else

i especially liked the laundry facility on the same floor as my room

location, close to airport, free parking and shuttle bus to ord, nice breakfast, wifi could be weak in room

the suite kitchen shelves contained dishes and pans too

staff, clean hotel, delicious breakfast, comfortable room, local shopping, etc

laundry facilities were on my floor (second) and worked perfectly, just needed to ask the front

the room was very nice, there was free breakfast and it was a good area

breakfast was good

clean and quiet, pet friendly

extremely clean, friendly staff, free parking, free ev charging, and an excellent free breakfast served in le

cost of laundry was outrageous

availability of laundry big parking friendly staff

we found a room that was pet friendly

the kitchenette is also a great amenity to have

cancelled our stay due to high charge for pets

the game room was mostly out of order, and the laundry room could use some more frequent cleaning

dirty shower heads - leaky sink - broken wifi - all guest laundry machines broken (3 days+) - several broken

also, no laundry bag provided and your front desk clerk never heard of them

kitchen sink was clogged

i loved bringing my pet. i was showing my home all weekend, glad they could be with me.

laundry facilities , friendly maintenance staff and very attentive to minor issues.

no arcade room for kids

needs more bar staff at all hours of the day, not just peak times.

pool is great for small kids

they made sure our room was poolside, knowing kids were coming.

laundry room was across from our room and it was very loud when we were putting out 1 yr old down

that room much smaller and across from laundry room and adjacent to stairwells

room was immaculate. staff was very helpful and kind! pool and hot tub are clean and inviting.

the unexpected bar was a nice surprise after traveling for 8 hrs with a free drink

i liked the layout of the room and the couch area. the breakfast options were very good.

bed and room were very comfortable and roomy lobby bar had great selection of local beers

wifi was exceedingly difficult to setup/log in

pet fee was $50 per night which is pretty standard

it's super clean, comfortable, relaxing, nice pool. very nice room. very nice staff.

the hotel was great (except for getting the wifi to work).

service and the facilities were operational as far as their laundry room which is why i picked

noticed a used paper tissue left in my room, the television did not work, and the property wifi was just an

location was perfect, i was able to get my work done that i needed online so the wifi was perfect

they even had breakfast that was very good

breakfast is good

the pool was super small and full of kids. the water is also very cold: definitely a kid area!

it was clean and quiet and the breakfast was outstanding.

it had a full kitchen, refrigerator, microwave, stove, dishwasher. bed was excellent

the breakfast was above-average and the staff was attentive and courteous

quality of rooms and breakfast. and, dog friendly.

no large towels in pool area.

cleanliness and paid breakfast...

the kids loved the pool area and the staff was very friendly and helpful at breakfast with our

quiet area. on-site breakfast and dinner options! gym facilities were great!

the rooms were great but the best part was the pool area. very kid friendly. our son loved it!

were next to the laundry closet, the door open and closed continuously before 6 in the morning

only disappointment was the washer in the guest laundry room didn t work

it is pet friendly, which was a need for our family

was a bright light outside my room in the parking lot and i could not close the heavier curtains, so it shone

to the corona pandemic, there was no hot breakfast, pool or hot tub

the hotel has a laundry room for guests, which i found great

the hotel offers coin-laundry machines for guests

later in the evening, i was doing laundry and sitting near the laundry room in the dining area doing some work

workout room and laundry was an added bonus

there was no laundry bag in the room

was huge, pool area was clean, and there was laundry available

facing parking lot and people walking by could easily see inside if the blinds are not down

the pool and gym were clean and well maintained

gym was too hot at 69?

clean, good breakfast, friendly staff, great pool and gym, very nice room

excellent breakfast buffet, managers reception every day with appetizers and free beer and wine, laundry room

on-site laundry jacuzzi

on that side of town i do feel bad for you but this place is a great bang for your buck they have laundry, a

staff, great breakfast, super clean, guest laundry room, special little free happy hour in the lobby every night

nice laundry facility very reasonably priced and washed well

laundry room

sizeable room - didn t feel crammed with 3 adults and one kids

wifi worked well

swimming pool

breakfast,swimming pool

i could use a bigger one and i needed laundry bags

it was also nice to have a pool, hot tub, gym and laundry facilities

staff person said he was the only one on duty, there were no clean towels and he would have to do laundry first

(next to laundry) whenever the washer was in spin cycle it sounded like a helicopter landing next door

wifi service was terrible. breakfast items were minimal; no fruit was offered at times.

we mostly utilized the pool area, which was perfect for our group of kids ages 1-5

i slept outside in the parking lot because i was told the reservation i paid online wasn't in the system

room was quiet except when the little kids upstairs were running in the hall.

check in and bar staff were very nice!

very spacious inside and out, huge pool and large open parking area.

that they have 2 bedroom suites, free laundry, and a wonderful breakfast

location, amazing tv channel selection, free laundry facility

the free laundry facilities were awesome.

free laundry room would also be a plus during a longer stay

breakfast and social hours are a nice benefit as are the laundry facilities

accommodations were excellent, entire hotel was clean, room was spacious and comfortable, great breakfast, lobby

i also liked having a bar on site

the bar doesn t have a warm feeling

rooms were clean, breakfast was good

the room size the personal the gym the interior design

should have separate service elevator for housekeeping so guest don t have to ride with dirty laundry

clean and good breakfast.

parking was plentiful

kids running up and down the halls and stairs.

the staff were very friendly and the access and parking were easy.

on a long road trip it was nice to find a room with full kitchen and also laundry facilities.

parking was not a problem

room was full size with a full size fridge/freezer, oven/range, kitchen sink, silverware, dishes, kettle, and

pet friendly

breakfast didn't include much in the way of healthy choices.

nifty informational binders you always find in hotel rooms, listing things like how to order laundry services

free self laundry service

lots of available parking spots

free parking, lovely breakfast, and shuttle service.

i figured out how to order room service and the steak meal i enjoyed in my room was awesome

guest laundry posted out of order

owners/management, the other guests, accusations, threats, lots of noise, drug users hang out, laundry facilities

didn t care for the strong laundry detergent smell as i am very sensitive to these kinds of chemicals

the pool and hot tub were great! the room was clean and nice. breakfast was very good!

refrigerator and microwave in room, pet friendly, great location

a bit different bar restaurant set up. better wine selction

was a bit pricey for a 75 dollar pet charge, should have been somewhere on the booking site that this was an

clean, great location, and good gym

pet friendly

clean and new, and awesome gym space!

it was nice to have access to laundry facilities

no laundry service at the weekend.

staff was incredibly nice! excellent customer service! room was clean. breakfast was wonderful!

little indoors pool was fun for the kids

free breakfast was delicious. kids loved the pool and hot tub. outstanding value.

beautiful location & property, spacious rooms, convenient parking, great bar & room service

entire staff was friendly and helpful - valet, front desk, housekeeping, and bar tenders

awesome kitchenette in the room too

not happy with the shuttle service. they got us to our destination, but said they were

didn t realize it was a pet friendly hotel and the dog next door barked constantly

has laundry facilities, the room was really nice and spacious

other h2s hotels where i have stayed, i happened to notice that the laundry in the fitness room at this one was

the kitchen and housewares provided were excellent

clean and very nice amenities (solid gym/pool and real dish ware for breakfast and in rooms for

handicapped parking spaces are needed

the lounge area next to the pool is a great gathering space for parents while kids are swimming

it would have been nice if there was a hot tub as well as a pool.

it was our annual anniverasy getaway without kids, and the wife was amazed

wifi signal and super strange to not have cell service in several locations of the hotel

used the shuttle service for concert event

the laundry was clean & near the workout room

and perfectly clean, they allowed us to check in earlier at no charge, easy access to gym, pool, laundry facilities

asked for extra blankets, toothpaste and laundry bag and got all of them with a great smile!

pool was too cold for our liking and no hot tub

parking was easy

from the front desk, to the bar, the kitchen and the shuttle driver- amazing people and i would come back again

newly renovated; well done space. great value and free parking.

pool temperature

we ate dinner friday at the bar

no food options available at this time, especially lack of available room service.

have been nice to have laundry services on site that didn t require sending off clothing for expensive laundering

very pet friendly

room service food for breakfast tasted good and arrived fast to the room

close to everything, great staff, very interesting bar with smart people to meet, great food

could of done better upkeep on the pool and spa area, was a little messy when walking threw to use the fitness

the terrace bar has a beautiful view and it s very comfortable

happy hour cocktails and apps before going out one night, and late night food and drinks at the bar on another

only thing did not like was not informed top floor where restaurant and bar are located that the elevator was

were put on floor 9 right under the restaurant and kitchen

some people in the bar tend to get a little crazy on friday or saturday nights

laundry

free drink vouchers were a pleasant perk, as well as the laundry facilities on site

breakfast great.

i also used the gym with brand new equipment and peloton bikes

love the made to order breakfast and have a few free drinks in the evening

room was 2nd floor next to the laundry room

staff was very friendly and nice personal touches of snacks, water, pool, games, tv, etc

didn't like the fact that they accept peta and i wasn't aware and i'm allergic so it was not a good stay

about having my 2 rooms at least on the same floor like i had requested (i have a large family, 5 kids under

the lobby always has coffee, hot cookies, and popcorn for the kids

the hotel provides a free laundry facility that you can use from 8 a

laundry machine at no cost

quite and that they had laundry facility.

great pool/jacuzzi. laundry, printer, breakfast.

clean, super nice staff, good location, free laundry on the 3rd floor is the best i ve never seen that at a

they also had a laundry area

we didn't have breakfast, had other plans. bed was comfortable and room spacious

enough parking, especially at night, but that could be because of construction

parking is inadequate. too few spaces and difficult to get into.

pool could be warmer.

bed was located next to the laundry room and would vibrate for 5 minutes at a time, whenever the spin cycle

price of laundry room.

laundry onsite was inexpensive and convenient

i utilized the patio and the laundry facilities

the room was amazing! the kitchen was amazing.

have much to choose from and some of the things were old and nasty tasting, our room had dirty laundry in the

guest laundry and business center were the same room and were in use as hotel laundry

the pool was warm and completely empty

the breakfast was absolutely delightful ud83dude0a the staff were curious and proffe

the pool and hot tub was crowded with kids!

the bed, the laundry room .

they have a laundry room. i was able to get some sleep. room looks nice.

bring your own quarters for the laundry room

location, super clean and comfy, friendly customer service, access to microwave near lobby, guest laundry

front desk staff receptive and friendly. on site laundry. location

laundry area only took quarters for machines

laundry area could accept credit cards as well as coins.

loved being able to do laundry on site

full bar and friendly staff.

liked the rooms and the heated pool

night staff did not have access to laundry so we were unable to get new sheet and comforter after my daughter

breakfast burritos were very good. they had cranberry juice too! the bed was very comfortable.

it was convenient to the casinos. and i had a nice breakfast.

and if the gym equipment is properly sanitized there shouldn't be an issue

pool, workout room, popcorn during games, beer, pizza, just everything you need includes casino freeplay as

pool area, dead bugs in pool, hot tub colder than pool, laundry facility out of service, room service a gimmick

the pool and hot tub seemed run down and the pool was freezing.

location was good for what i needed. wifi was good.

gym in the facility, rooms okay

nice hotel, great breakfast, and great location

coin laundry in the building was so helpful to have

i was hoping to have access to do laundry there but was told i would need to go somewhere else

a guest laundry

our room was right next to the laundry room and hotel 'store' and across from the dining room

it wasn't busy so had the whole pool area to ourselves

clean quiet nice kitchen set up

need more breakfast options

the bathrooms next to the pool needed cleaning and restocking

amazing breakfast, loved the desk in suite! basketball was a bonus kids loved!

i liked the two separate rooms(bedroom, living room) and the kitchen area.

missed out on breakfast and spa because of covid a few bad seeds as guest that made it feel weird,,washer and

breakfast was adequate if not substantial.

no eggs. not a good breakfast menu ☹️ at all. rooms were perfect.

the staff is very nice rooms are clean and tv and wifi work great would stay here again

had a camper that was easy to park in the back lot.

everything you need from gym pool laundry service to good breakfast selection

the pool

pool area was good and clean

kids from basketball tournament very loud not told to keep it down!

under ground heated parking!

pool, fitness center, and laundry room were available

there was no real variety, no kids meu like pancakes, waffles, french toast

the only thing about this hotel was the pool.

where out room was however was in the middle of a bank of rooms reserved for a kids hockey team

maybe even shoveling the snow in the parking lot or sprinkling sand or salt on the black ice so that one did

liked the way tori (very proactive + keen to help me in any way possible) helped me put my laundry tab onto my

also being told that i would have to find cash ($3) to do the laundry & that fairfield inn couldn't assist me

touches like chocolate mints in the room, and the towel in swan shape were cool, really made the kids happy

breakfast was excellent

is limited parking so the 2nd night we had to park around back and come in the lower level where we couldn't

kids enjoyed the pool and the laundry facilities were very handy since we had an extended stay

cashless so couldn t make change to tip housekeeping, shuttle driver, use coin operated laundry

laundry machines require coins

no plastic laundry bag, no free breakfast

staff were nice and efficient, the place is clean with plenty of parking space

only that breakfast was not included in the price. parking space was a bit limited too.

didn't work in gym tvs didn't work some channels set to spanish and couldn't change really small trash cans no

wifi 0,3 mbps - same as no wifi

stated there was an airport shuttle and there was not

snack selection was extremely poor, like 1 star poor and the red and white wine selection at the bar was completely

laundry left in the hall by our room the whole time we were there

free laundry

didn t get any breakfast were we supposed to? we had to order and pay for ours around 10a

was a full trash can of previous guests garbage in waste can in kitchen

hot tub not working! pool was cold

free self-laundry facility, but still the usage was reasonably priced.

gel on the hair dryer, our dvd player was broken, the hot tub didn't work, they said there were laundry facilities

kitchen had stove top, dishwasher, microwave & full size fridge which was great to have

breakfast was eggs, sausage, waffles and cereal

parking was easy

laundry facility not available

there was a laundry room available. there was breakfast included.

the price we paid, we should ve been reimbursed more than just a few quarters so i could do my laundry

smile and polite greeting for us, and they are right on top of any needs (towels, bedding, key to laundry, etc

executive rooms with desk and living area, good wifi, quiet setting, laundry, exercise and pool