room was beautiful and we had a good time at the pool

i looked forward to coming home each night and relaxing in the pool and room

and the breakfast was sooo good

haha the breakfast each morning was phenomenal

on top of everything, i would be remiss not to mention the pool or the breakfast, which were huge selling points

great wifi connection

to use the kitchen to cook meals, incredible lounge area with exquisite view and lake accrssibility

you can t use the kitchen, you even have to pay for boiled water if you are wanting to make a tea

secondly there are ants in the room and bugs all over the kitchen and common area

the kitchen is very dirty

fast same day laundry everything is good

the wifi capacity is not strong enough to stream the music for the bar and also be reliable for guests

everything but the pool need to have reservation to be use . thays is what they said.

wifi in my room it pretty weak.

wifi works pretty good most of the time

lee and elaine will let you do a load of laundry in their washer

the kitchenette is not particularly usable unless guests plan well in advance, as the property is quite

the outdoor kitchen was perfect

you have your own private garden with picnic table and lounge chairs, a well equipped kitchen to do some cooking

the kitchen was pretty well stocked and had everything we needed

no laundry facilities

the family dinners are a must :) laundry service is good and fast (external lady)

lots of daily social activities (some paid, some free), the vibes are super chill, there s a laundry service

lack of wifi but also appreciate the opportunity and intention to stay offline and be present

we saw families with small kids, backpackers and elderly people so the place can receive any type of traveler

although two people are doing their laundry in the lake, it is crystal clear water

wifi worked well, especially considering the wifi usually isn't great around the lake

location is perfect, next to the lake, 10 minutes walking distance from the bar area, which makes the hotel

wifi didn t really work in the dorm room. a bit hot while sleeping as well.

was served in the hotel but the kitchen was large and useful

they have a jacuzzi, offer laundry service and help you with tours

the staff are fantastic, so friendly & helpful nothing is too much trouble, did our laundry for us for a great

we also had laundry service done for a great price

too bad the rooftop is only used for hanging laundry as it has a great view

- bright room - comfortable bed - small nice gym

there is a laundry facilities, massage, salon, and tour companies very close

is very good value for money, clean and nice rooms with great breakfast

breakfast was really delicious, it was a big pancake with fresh fruit. i like it

i was working during my stay and the wifi was not good in my first room, but i had to switch rooms and the wifi

good wifi even during the frequent rains

also the laundry service was nice because they don't use a drier but let it sundry :d

good, nice service, laundry

laundry service returned quickly and smelling lovely

the location and the room anddd the laundry

there was a gym on the roof where there was also a great view. great laundry service too.

terrible wifi and cel service

wifi didn t work

for example the pool has a price to use

laundry service is good and very cheap

the staff were really friendly & provided a laundry service

tienda next door does laundry

they also offer a laundry service in the little shop at the bottom

good laundry service available too

was good, the rooms were clean, the view is fantastic, and seeing the ladies bathing and doing laundry below

i dropped my laundry at 9pm and got it back at 9am next morning

breakfast was good, the hotel was beautiful and the view was breathtaking

i didn t like that we had to ask for the wifi.

beds, rooms are a great size, the pool and bar area is lovely to sit at, especially with the lake view

with lake view and reggae music + good pricing, great value for money + some services like laundry (separate

the laundry facilities don't work

the building is fairly new so clean and wifi was good other than a few power cuts which can t be helped

breakfast included is a great perk. right up the block from the beach. super affordable!

there's a kitchen if you want to cook and prepare your own food

they can also book tours for you and they offer a laundry service

super helpful and kind laundry service q20 per kilo

check-in, rooms, laundry service, room, bed comfort - no complaints whatsoever

staff is very nice! hot water en wifi work good enough for working. location perfect!

good wifi

), use the canoes and there is also a laundry service

i had my laundry done and they lost 2 of my favorite garments

com had laundry services listed in the facilities however when we asked one staff member they said there

a bad experience with the hotel doing laundry

wifi wasn't strong in our room and last day we had only cold showers in the morning :(.

laundry facility at your doorstep at a great

large room, good breakfast, reliable wifi, great lake view

also there was wifi up until the exterior of the hostal near the lake which was nice

wifi wasn't strong

wouldn t recommend the laundry service

there's a reasonably priced on-site cafe/restaurant serving wholesome food, laundry service, sauna, guest use

otherwise the comfort was great - very clean, nice hot water in the showers, appreciate the laundry line

they were all welcoming and helpful- we used the laundry services, massage, sauna, and airport shuttle, we

advice you to book at the door and not online (50q at the door, 70q instead) the laundry service is 5q so good

wifi very unstable

and wifi also seemed to turn off

breakfast was amazing

the breakfast was humble

wish the restaurant was open earlier for breakfast and stayed open for dinner

breakfast was fantastic

no dinner, no laundry service, jacuzzi was out of service when we went

the bungalow, the pool

didn t know that the restaurant was only open for breakfast, and the bar was never open, and that was

staff, the room, the bed, the breakfast, the seclusion, the birding, the architecture, the larger grounds to

hotel, the pool was lovely and the view and positioning in the lake was spectacular

tried to charge my over $100 for a load of laundry- claiming the prices are in usd when nothing else in entire

i paid an obscene amount for laundry, 90+, where i have previously been paying 20 for the same amount

you had to send your clothes to laundry to get them pressed

in fact they forced us to use their laundry service - which was expensive

room service was also not good

great laundry service

got our laundry done here as well

it has great laundry and good breakfast

electricity sockets next to the bed (including usb charging) laundry service is possible with extra cost

laundry service would have made it complete and the music can be quite loud (although we liked the

we went to the pool, kayaking, ate at the restaurant, and had amazing coffee and desserts at the cafe

wish there was a pool and hot tub for sure.

the restaurant was always full so i had to get room service, which wasn't a bad idea, but i wanted to be social

staff is really helpful and our kids had lots of fun interacting with them

beautiful location, breathtaking views. new pool and additional rooms added.

i like the location and the view. cheap laundry service.

first and second day the pool was out of service.

with a climbing frame, trampolines and little football goals for the children to enjoy and the pool had a

the pool didn t seem nice to me

if you have kids, they have an excellent play area, including trampolines and playsets

overcharged for a load of laundry ($17)

free breakfast was delicious, staff was helpful and expedited our laundry, and it was a beautiful hotel

very friendly staff, helped with a very efficient taxi and laundry service

wifi basically doesn't work in the rooms and only works in the hallways of the hotel

parking is included, but it is about 2 blocks away

-they also provide laundry service for an extra charge

great location, friendly staff, cheap laundry service and good shower.

the laundry service was very reasonably priced

cheap laundry service, availability of travel services

the location is great, the laundry service was quick and clean, and the staff were friendly

was very nice and helpful with any request from laundry service to transportation

they also will do your laundry for a fee and serve a great breakfast menu each day again as an extra cost but

hot water available, restaurant, storage bins for luggage if needed, laundry service too

clean rooms, good location, quieter location than some, restaurant on the property, did my laundry quickly

laundry service was quick

wifi, free secure parking, comfy beds and good hot water pressure, helpful staff, great ac, good laundry service

very difficult to sleep with the hotel generator, local traffic, hotel moving laundry in the early hours etc

bar setting for evening drinks

location is good within panajachel and parking is straightforward and included (not standard on the lake)

the pool area was really nice and we reserved a slot at the hot tub during our last night

wifi connection working perfectly from the room, so could join an online session

the hotel was very clean and the sunday breakfast buffet was fantastic

location is good near the lakefront, and breakfast is included which was good

rooms, lovely toiletries, fabulous complementary breakfast, beautiful planting made the hotel very relaxing,

where else can you get a bed for 6$ with breakfast included

the glass walla (essentially) don't block out any of the sound from the streets and bar right above the hostel

however, it was still loud, a bar above, loud people in the middle of the night going back to their rooms after

maybe it was just that day and apparently bar in front gonna be demolished soon, so hopefully no more music at

good location and good breakfast.

we got our laundry done here with a 24-hour turnaround

have laundry services onsite

i felt safe using the parking as well

location is close to where to take the boat. friendly staff. free parking.

the wifi didn t work well in the room

they helped us with arranging shuttles and offered laundry service

the laundry service is very expensive, might be better to do it next

we had the best laundry service in 4 months travelling

the owners were very friendly and allowed us an early check in as the room was ready

wifi was flaky in room, both their wifi and when using my claro sim.

wifi was very spotty especially inside the room

we loved the pool, the comfortable beds, and the convenience of having both parking and breakfast included

staff were phenomenal, great to have a pool, and breakfast was delicious

location, value, views from property third level terrace, breakfast, overall it was great

parking, staff ud83eudd47, balcony and pool.

liked the service, the breakfast and the peace of the place

just about everything you need for a bed and breakfast place

poor wifi average location still renovating

had to catch a mini bus straight after breakfast

breakfast waa terrible no milk butter or jelly not regular coffee only instant it wal cold they

narrow street & tight parking. lots of neighborhood dog barking in the night

balcony room costs a little extra and just looks over a parking area

you are traveling in a car, the road is very extremely narrow, so that means you have to pay for parking and

wifi was super great for video calls. dropped a few times.

had to cancel the reservation because there were issues with the parking spaces and they couldn't arrange any

location,laundry

affordable laundry service

good value for money, nice staff, laundry service.

whole place needed a facelift, entranceway was piled with plastic buckets and laundry

and a big fridge, set back away from main road so a lot less noise ,hot water and in house laundry service

the breakfast included and that it is in a good location

cheap and quick laundry service

wifi is pretty bad, the curtains were not making the room dark enough to sleep well in the

the free wifi didn't work.

place for few nights, wifi works perfectly, it's very close to the main street with shops and restaurants, the

uncomfortable beds and pillows, no hot water, wifi didn't work

accommodating, helpful and always happy to answer questions, assist with arranging things like laundry and

the day starts off with excellent guatemalan coffee and moves to a wonderful, traditional breakfast of eggs,

parking was provided which felt good

the location was the best thing and the parking help me a lot

in the city, the cristobal colon bus station, the rooms are suites, spotless clean, and the breakfast here would

the wifi in the restaurant was sometimes not working

area which we weren't aware of, and on one of the days there wasn't enough beds/seats around the pool for everyone

restaurant porch coffee bar was available for early risers and that workers in the restaurant arrived earlier

around pool (and my room next to pool), wifi was sometimes a bit too weak or lost.

stayed at the rooms at the back, nearer the road and pool and they were kinda dark and stuffy

the hotel is clean, they have plenty of hot water, the breakfast is really good, and their laundry service is

i did my laundry with them too; good if you need clean clothes in just a few hours

breakfast, lunch, dinner and laundry available

possible to make a laundry here, overall nice accomodation with hot shower for very good price

hostel offers reasonably priced japanese food, laundry and even printing/copy services

wifi, hot strong shower, very friendly and helpful staff, beautiful premises, very clean room and

laundry service, very expensive.

lastly, the laundry service at the hotel was really expensive

great breakfast

breakfast and beautiful location near the docks of santa catarina

the stuff is nice, breakfast was delicious

accommodating they graciously upgraded our room before we got there and even helped us with laundry

the hotel also arranged for a great couples massage, laundry service, and a private boat tour of the lake

especially the owner of the resort and the bartender at the swimmingpool

ask for more, most beautiful surroundings/views, great breakfast and relaxed atmosphere by the pool with refreshing

bar next to pool that serves best margaritas ever (thanks to christian)

continental breakfast included was quite poor, comparing the quality of food given in the restaurants

only small area for improvement would be the pool service, as there was no service to order drinks or cocktails

so much anything to dislike, but they will need to carry out maintenance to pool area soon

professional and friendly staff, lovely pool, huge rooms, great chef

nothing we didn t like, but be warned there are a lot of steps if you want to use the infinity pool