pool was not open may 2-3.

handicap parking

parking is real tight

easy parking

breakfast was very good, eggs, sausage, toast, bagels, fruit, muffins, coffee, tea, oatmeal, juices

no laundry room and the bed had me itching

people check out, wash the curtains, steam clean the carpets once in a while, use better quality laundry detergent

parking lot and inside the room was drenched in the smell of cigars

and the parking lot was really tight

did not give us the wifi code when we checked in

great staff, full breakfast, and nice laundry

was falling apart, holes in comforter on bed, paint on the curtains, weird smells in the hotel, pool and gym

i was not informed that there was free wifi

weak wifi...depleted breakfast choices at 7:30 am....

great location. very clean and parking lot well lighted

laundry room was only one machine and one dryer

the parking lot was well lit and the property well maintained

person at the desk & the bar were so nice

guest above me had kids that was being disruptive, jumping a lot

wish the bar was open on saturday evening.

the sheets were not changed, there could have been better room service.

it had its own bar and restaurant with how much you are paying i would include at least the breakfast like the

more parking spaces

the wifi sucked

there was a bar and breakfast for purchase. the rooms are a good size and pretty nice.

very friendly staff and the kids loved to pool

staff was great and breakfast met our needs for being on the road with kids

we were glad for the hotel to be pet friendly as well

truck parking

no kind of adjustments or help when we got in at 11pm with 2 kids

holes in blanket of non-smoking

stayed in a smoking room, the chair was dirty, bathroom had previous ashes, and smokey bf we got in it

there were also no breakfast options offered despite the many posted sigh signs

the room was clean, staff was friendly, hassle-free check in and out, and free breakfast was great

very nice , clean , cheap, good breakfast with a pool. would recommend

breakfast

location, rate and breakfast provided

breakfast was disgusting

breakfast is better than expected

pool breakfast

wasn't cleaned good urine was on the bathroom floor the laundry wasn't clean it smelled had to go buy my own

identifying 'laundry/valet' on website misleading- very disappointed the

when i went down to the desk with them she had me follow her to the laundry room and asked me what i needed

the staff could have been a little friendlier. also there was no laundry facility onsite.

heated indoor pool was a big plus

laundry room was out of order!

the breakfast buffet was excellent

the toilet was very low to the ground, like something for kids

granted i had a pet-friendly room because i traveled with my dog, however, it smelled as if they tried to clean

they also had toys at the front desk for the kids to choose from to play with in the

no clean rags or towels upon request and told the laundry crew gone home and no key to area or locked area

comfortable bed, they actually have breakfast!

we had a pet so went to pet friendly hotel

of the employees was smoking pot in our room because the room was cleaned but it reeked of pot smoke

i can't leave out breakfast which was right on time

this inn provided everything i needed - except quarters for the laundry

laundry broke and swimming pool is a pond. many bring their pets.

chose this property because it advertised laundry facilities- it was a last minute reservation

was laundry and a rolling bin of garbage in the breezeway constantly

only wish the laundry facilities were not out of order.

mold around the tub and when i opened up the closet it smelled like a dirty laundry bag and the carpet looked

the breakfast was excellent! the rooms were very clean & nice. we even enjoyed the swimming pool

i don't eat breakfast..the kids enjoyed it though

on our checkout day, the wifi had no internet connection

too many commercial vehicles in the parking lot.

when i get to the room and open the door the room is full of dirty laundry

room did not work properly and the manager had the maids dry in their dryer and they brought my laundry to my

free shuttle service from the airport laundry facility

the location, shower, fitness and laundry rooms, the staff, and the rates.

the parking lot was very well lit and the room was perfect

the front desk where the guest laundry room was located

also, laundry facility was amazing, but did not have detergent available even for sale so that was hard

(i wanted to hand wash some laundry)

she volunteered to get me ice and an extra set of laundry for our third

there was no continental breakfast & we didn't know it cost us extra!

pool was closed, it did not state this during the tine i booked it. kids were bummed out.

clean rooms, comfortable beds and indoor pool

booked for the pool so my kids could relax

breakfast buffet gal didn t really like her job

breakfast was good, pool was clean, staff was great

staff was very nice and they had laundry in the hotel

in the pictures , they show a pool and a hot spa so my plan was to put my laundry on and relax in the hot spa

coin laundry was

pool and gym were clean

parking lot too packed. breakfast wasn t the same when the lady was there..

laundry room had dead bed bugs on floor and on top of washers

and it was very pet friendly with a pet walking

pet friendly nice room comforts of home. fridge dishwasher nice hot water. clean n room ready

the hotel offered the best breakfast options we've had at a hotel this year - whole family was happy

size of the king suite, knowing there was a gym on the premises, very fresh smell when you enter the hotel

like smoke and beds weren't comfortable and sheets were still wet from laundry which made it feel

they need a guest laundry

details said it had laundry facilities and this was a major reason for booking this hotel

no laundry room there are no places to do laudry in that town

no laundry available

the plenty of parking

overall it was clean & comfy & my kids enjoyed the pool..

beds are comfy, kids loved the pool, was not rushed out at check out time

my kids loved the indoor swimming pool.

covid pandemic continental breakfast boil egg apple yogurt granola bar

check in was delayed due to housekeeping and laundry.

the reservation using the pet filter but when we arrived after a long travel day were told they were not pet

large room, easy access to restaurants within walking distance, nice hot breakfast

the breakfast it was really nice

not enough parking, mattress was not comfortable, tub old

i also loved that they had a laundry area because we went for a festival in it rained so much that we were

parking lot is cramped.

the pool was closed and the wifi wasn t consistent.

pool was not open. line for check in was longer than expected.

pool was closed. wifi was wonky

no laundry on site:(

there was no laundry bag available in the room for carrying out our dirty clothes

i went out for breakfast near by

breakfast could be improved.

place is located on a steep hill which can be tricky navigating and parking

there was a free laundry

room service was so late with delivery (1 hour and 15 minutes) that i didn't have time to eat

it happens but we were disappointed as we were passing though with kids

room service, if available, was not apparent

the room service pricing was gouging at best

oh and let's not forget the laundry attendant that brought items to my room with a big beautiful smile on her

we requested an early check in and the request was honored without hesitation

the breakfast bar had options for everyone, and the room was very comfortable and

for and was given a late check out since my wife had an early morning and late afternoon appointment at the

there were no clean towels left in the pool or gym area when we were there, but we were given some upon

hot last guest s food in refrigerator no response from calling front desk no response in chat gym well equipped

rooftop bar only open later

the room service was

-gym you could use at any time -very nice room, shower, and bathroom combo -moonshine rooftop bar

wifi was not working. i reported it to the front desk and

even the young man bringing up the laundry from the basement wished my husband, who d just had surgery, a

the layout of the room and the full kitchen...

great facilities and tasty breakfast

its was not clear and the fireplace was on and it was up high and it couldn't be adjusted

the location and the fireplace.

not enough pool towels

we loved the pool area

clerk was very nice and gave us a late check out after our first night stay on the first reservation with our

i also really appreciated the airport shuttle

room service

there are many restrauants, bars, and shops located within walking distance and as close as next door

loud music from the bar down the street and the fact that i had to walk around to the front of the building in

didn't eat breakfast

food was mediocre and sitting in the breakfast area, we ended up having to wait for all of the room service

the kids on duty w did their best but management need to have more than one due peak days and times

great gym and laundry

keycards didn t work for the pool or the laundry, so we spent about an hour of walking in circles up and down

this trip we really needed the laundry room. super asset during a long trip.

kitchen, comfortable beds clean

i booked the stay with this property on line it said no pets allowed

the bathroom was very clean as well and there is a laundry room on the 2nd floor next to the gym

the towel bar in the bathroom fell off the wall and was barely hanging

very convenient to uab hospital... snack bar and starbucks was handy ...clean

a shelf area between the sink and toilet grab bar would be a great help

room itself smelled like a gym locker room

no guest laundry available to wash sweaty clothes from the fitness center

pet policy is a terrible idea

the breakfast was good and the gym was nice.

no breakfast served here. outstanding staff! excellent customer service!

very good as it had most anything you would want for breakfast!

i also love the fact that they had a laundry room and a indoor gym

i love the mini kitchen and the spacious rooms

the pool was clean

my kids were thrilled

our kids loved it

parking limited with no provisions for handicap parking.

air conditioning that made it impossible to sleep, view of trash, the shower knob was rickety, no laundry bags

i saw a lot roaches out by the pool area!! really freaked me out!!!

i paid 9$ for a kids grilled cheese with no side

convenient to red mountain theater where i was visiting, also to my gym and several great restaurants

i paid 9$ for a kids grilled cheese with no side

breakfast was good

breakfast confort location security

laundry

laundry good and easily accessible and not expensive

great breakfast.

room service was lacking, had to call to get fresh towels and coffee 3 nights in a row

pet friendly

music in parking lot

weekend i didn't have to pay for parking, i could jus walk across the street to see the parade

the water pressure in the shower was good, parking was great.

huge place, right in the center, spacious parking lot.

drug deals in the parking lot roaches homeless people everywhere and would not refund my money when i told them

staff accommodated special requests. laundry facility on-site. comfortable bed.

food and bar was a nice touch to get a late night snack and drink

price while pool, etc were under construction.

not much parking, no free breakfast

breakfast plan was a little confusing.

with light on in shower u can see through it but if u have no kids with u it’s a nice comfy place to stay

wifi did not work in the room - that is a critical feature for me

our pet was well received and we enjoyed walking to restaurants

the staff, the cleanliness, indoor pool, and ambiance was 10/10

parking cost, pool is indoor and was closed, and no restaurant at time we were there

laundry lady, doesn't know how to speak to the front desk clerk

there is a laundry available

kids had a blast at the

pool, kids loved swimming under the wall to the outside

pool, kids loved swimming under the wall to the outside

only one washer and dryer did not provide change for the laundry services

pool area and the rooms were super clean.

pool was closes due to covid 19..but it was still a great stay

gym and pool facilities were closed due to covid-19, but people were still congregating without

no wifi for the room. misleading to advertise free wifi and it is in the lobby only.

it was items in the hallway the whole weekend, a clipboard, bag of trash, and a laundry bag

also, nobody answered the phone for room service etc

room service food bad (wings we're rubbery). bath tub floor needs attention...

housekeeping woke our kids up at 8:30 am

stopped on our way for the night, very enjoyable stay, my daughter especially loved the pool.

the laundry room as well equipped with washers and dryer s and they accepted cards in case you don

no elevator and the inconvenient location of the laundry room in relation to the third floor.

the toilet kept getting stopped up and i eventually had the laundry clerk to just leave the plunger he kept

i like having a full kitchen available and laundry facilities

i liked that there were two trash cans in the room; one for the kitchen and one for the bathroom

pool, fitness room, free wifi, and laundry room

rude , they never returned my deposit, weed smoke filled our room constantly and we were in a non smoking room

we had a non smoking room which smelled exactly like smoke

bathroom smelt like smoke in a non smoking room. no tub plug.

the room was non-smoking, but it smelled of smoke, but not enough to complain.

pillows to soft noise from interstate would like a better breakfast option

staff was wonderful, inviting & helpful the morning breakfast was always clean & it was actually fantastic with

breakfast was great.

the glass shower & the wifi, if you payed $4.95 a day. great location.

it was clean and neat and the breakfast food was good.

laundry was onsite so we got the uniforms washed and ready for the next days game

when you check-in includes the reception desk giving the keys, mentioning the room number, give wifi information

i found hair that wasn t mine in the shower, one of the lamps didnt work , first night the wifi kept going

not enough parking

to many people hanging in parking lot at night that was not staying at facility

no plastic laundry bag

t have any detergent for laundry to purchase and only left decaf coffee in the room with no cups

staff were very helpful, supplying utensils for our room microwave, change for laundry

was absolutely phenomenal and i could not be more appreciative of the way they treated me and my kids

gym was small but they also had an agreement with a local gym if you wanted to use more equipment

of reservation, pet friendly, friendly staff, good breakfast, nice location, outdoor

they were able to get us an early check in

outdoor pool was closed.

room was great. nice walk-in shower. great kitchen.

clean / good location / breakfast

the laundry facility is raggedy

laundry facility was small and only had 1 washer and 1 dryer

like the location, staff is nice, parking is free and good, room was clean and ac worked great

breakfast

comfortable bed, breakfast and heated pool.

no laundry facility! pool was not working or not ready to be used!

the hotel was nice, beds were comfortable and clean. guest laundry was free.

the pool was not accessible, there was not a laundry facility

free coffee and hot coco! the 24/7 access to fitness room and laundry room.

asked for clean towels, and only received 2 for 3 guest because laundry was being done

not enough breakfast

breakfast was amazing and the location qas perfect. quiet or off by itself.

full kitchen, breakfast, evening social, clean room,

bonus that my kids were able to play basketball!

no pillows for that bed and needed them for kids using it at night

laundry facilities. outdoor patio with grill. location.

good clean place! a lot of facilities including laundry!

the room , the staff , the laundry, etc!

the laundry room and the front desk workers were the 2 things that i enjoyed the most.

free laundry facility is a great idea

then, they did not send no cleaning items and my trash and my dirty laundry was awful, i had to take it down

laundry isn t mentioned in their amenities but they do have a washer and dryer on the 2nd floor

location and guest laundry on site. good breskfast

bed was very comfortable i like the lounge area i liked that there were laundry services available and

i had to constantly ask for housekeeping to get my dirty trash and laundry

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

there was a guest laundry which was a great

i only have a problem with the diry laundry on the bed

unclean. outdated old dirty furniture. dirty laundry.

but the beds were clean and comfortable , they have guests laundry , a pool , breakfast, all the guest facilities

staff, great coffeeud83dude01, great breakfast, and very dog friendly

location, good parking. excellent breakfast.

access either through a strip mall parking lot or what seemed to be the entrance to a subdivision

my wife was a little late for breakfast and they took the time to look for some fruit for us to take on the

i love that this hotel is pet-friendly

blankets are super thin and we had to ask for them for the bunk beds for the kids, when i asked for them they

the area around the hotel was a bit scary and suspicious questionable people hanging out in the parking lot

i had to complain, the coffee, muffins and cereal bars breakfast is lacking, but still it is something to eat

wifi isn t working

smelled so bad i sprinkled bak i ng soda on carpet myself and why when j add a day am i charged an additional

in the bathroom, tall toilet bowl, soap/shampoo dispensers instead of little plastic tubes, guest laundry, fresh

the breakfast bar was fantastic. everyone was friendly.

dirty!! bathtub dirty, pool dirty!!

wifi was unreliable even when i purchased the premium package

wifi or tv available for about 5 hours, a/c didn t cool the room well, kitchen area dirty, toilet

needed to do laundry and was advised i needed $3

spacious room with good amenities. good laundry facilities

laundry room facilities took only quarters-- $3 per wash load (that's 12 quarters

downstairs with my laundry to get switch out sheets and towel that wasn't enough for the room stay

i also liked that they had laundry facilities

i didn't like that the laundry room on my floor was down.

really the only inconvenience it that our building s guest laundry room was out of service, but it seemed to

i wasn t sure if laundry or a pool was near

this place because it has what i need a closed in bedroom, a large eating area and nice size full kitchen

were pests in the kitchen and in the bathroom

shabby hallways loud and littered with used laundry and trash long term stay tenants very

luggage carts available, was given a laundry cart to bring our stuff in

don't have coins available for people to use the laundry services

bed wasn't made and had dirty laundry when we came in.

the air conditioning barely blew cool air and the only washer and dryer in the laundry room were out of

the guest laundry needs to be fixed dryer does not dry took 3 runs to dry my clothes

was good breakfast provided, weight room,swimming pool and i was able to do my laundry else well

they should make sure they use a better lint and hair catcher with the laundry to catch up the guests hair

staff, quick check in and out, good breakfast options, coffee available all day, competitive gas prices nearby

i liked the parking right in front on the side

there was a horrible musty smell through the whole hotel, like old mildew covered laundry

liked use of laundry on property

staff was great. i like that it has laundry room and pool.

the coin laundry was very accommodating

the location, the size of the room, the laundry room and the pool!

convenient laundry room

for a laundry room and fitness room

on-site parking. laundry facilities. food in the morning and evening.

a dollar bill changer would have been helpful in the laundry room.

kickback meal at 5:30 was a super bonus for our stay with kids

roll out of bed & eat breakfast

didn't like the tickets for breakfast

great staff, super clean! secure parking!

ok breakfast

understocked gym

there were piles of dirty baseball uniforms (laundry stacked in the hallway right outside our door

change machine in laundry room and no change available at front desk

need more parking

plenty of parking

plenty of parking and lighting outside