one washer on a back patio does not a laundry make

great pool. friendly staff

very clean. wifi connection and speed was excellent.

location is good parking for are truck and trailer is one of the reasons we stay there

persuaded them to move me to a smoking

laundry machine broken and no updates.

no laundry bag provided.

staff, room, laundry.

the laundry room conveniently located near my room

laundry facilities were used and fine

pancake machine was not working for breakfast, my room was by the laundry room so i heard knocking from the

tissues in room, no laundry bag, no pen or paper to write on, no bottles of water to buy, no butter or cream

pool schedule

is better with bacon :) also the blankets were hard for kids to figure out being in those covers

at this property last night my kids in one bed my wife and i in the other noticed when we got home my kids

laundry facilities were perfect for my road tripping needs

coin laundry, but you have to figure out how to get the coins

staff were very apologetic and helpful, and immediately cleaned our room while we were doing laundry downstairs

room spelled like dog or pet. very musty smell in carpet and furniture.

cigarette butts in front fountain and pool area, outdoor seating cushions stained

i liked the location, having a full kitchen, a separate sitting area and laundry facilities.

laundry broken, weird

fact that you were close to everything the cleanliness of the place and the breakfast staff nice and friendly

room, convienient location, breakfast, dinner, and kitchen made it feel like home

my children and i enjoyed the swimming pool outside of the hotel

no laundry bag, but i bring sanitizer and wipes everywhere, so i cleaned and asked housekeeping for a

laundry room was a nice suprised as we'd been travelling for over a week being able to wash and dry

really a big deal but i would bring my own laundry detergent in the future costly in the store area

the breakfast

rooms , breakfast, parking and definitely the staff across the board from front desk to kitchen

serene park-like pool area

very clean love the inside pool even though i didn't use it wonderful stay.

pool needs attention, brighter and warmer

breakfast was unpleasant tasted like soap and the pool had high fumes of chlorine and there were kids being

the location was convenient. it had ev chargers. beds were comfortable.

laundry room should have more machines

staff was wonderful. so was breakfast.

next night a huge party of kids and adults came in noisily at midnight

there were kids running up and down the hallway

customers were smoking weed in the hallway and the smell can't into my room where i had small kids

previous person complained about that also went to the front desk to ask for a couple of plastic laundry bags

very nice large spacious room lovely friendly staff plenty of parking

comfortable beds, free parking , nice breakfast

good breakfast too

no indoor pool

elevator was broke alot also the laundry room but rather than that every thing was ok.

laundry and ice maker out of order

was no laundry detergent in the system

prepackaged food for breakfast. peeling wallpaper in bathroom.

breakfast was ok.

also i enjoyed the morning breakfast staff she was very

in gym and carpets smell in room

sign posted at the pool said the spa was open from 7 to 10, but they didn t open the pool until around 8:00

best part is the free breakfast, kids love it so much

early check in

towels, the lady doing the rooms working by herself did not have any more towels i went to the laundry to get

laundry machines were not working and no breakfast was offered.

the laundry not was working

there was someone in the staff laundry area fighting and a girl screaming

the hallways were narrow and were carpeted but had heavy weird stench like you keep adding laundry detergent

locks are very tight, gives feeling that it is not opening same for door lock for laundry bathroom pipe not able

laundry. lost money with inoperable coin machines. upgrade!

the laundry room does need some attention.

the parking lot seemed safe

parking close to building, location, quiet, and overall the facility was clean.

also i tried to do a load of laundry but the machine ate my 3$ & i inquired how to handle it at the front desk

had to go to the laundry room to get fresh towels

was dirty laundry in the hall in piles on the floor over night which is nasty

door didn t lock, the hallways smells like smoke (both kind), someone was sleeping in the laundry room

need more vending machine and better wifi. please better wifi!!!!!

wasn t a fan of the decor in the hallway a little outdated or the laundry options only one machine for drying

i love that laundry and ice machines were on each floor but they were old and in need of replacement

a lot of trucking parking

also, no parking at night what so ever

parking area was well lit

the staff were very nice and helpful. diego in the bar was awesome and was very friendly.

room service should always inspect their door openers before offering the room to a new guest

small outdoor pool

location and pet friendly

like restaurant and bar bed was nice and room service great

friendly staff, clean facilities, public laundry room, the pool area.

fitted sheet had stains on them that would have came out in the laundry because bleach is supposed to be used

guest laundry facilities were very dirty and old

there is a waterfall in it and am outside bar (even though it wasn't open when we stayed here)

daily breakfast was good

there is no where to get coins for the laundry

great beds and pillows. we had a very nice dinner at the restaurant. guest laundry.

too nice of a hotel for each floor to have a shared microwave in the laundry room

like the fact they had laundry facility

room service was also excellent

breakfast was good. first time the laundry machines was free to use.

one of four washing machines was working in the laundry facility

also, free laundry which was really nice

laundry room was great, but only 2 of 4 of your dryers produced heat (too right and floor unit)

free laundry

decent size room, ample seating, pleasant and helpful staff, laidback atmosphere, self-service laundry

plus, we tried several times to go to the bar for a drink and it was never open

beds in our room had not been changed and it was like 2:30am when we got to our rooms from the casino, but i

room service not daily

lol im not for bright lighting in a bar or restaurant area - but i did understand its connected with the lobby

laundry available but took forever and was super expensive

laundry room closed no forward mentioning anywhere

did not like the fact that the exercise room and the laundry facility were not available to be used

i like the fact that has laundry facility

the other room was located next to hotel staff laundry room and i could hear the sounds and vibrations of the

no breakfast was included during my stay. perfect location for my stay.

the complimentary breakfast was superb

clean, convenient location, budget friendly, breakfast was just right with ample attendants to assist and make

the pool was pretty much empty the entire time we stayed which was great for the kids to play freely

the room is fully equipped with the kitchen and all the things you need so it was good for me to cook every

beautiful pet friendly hotel

pool doesn t has heater

lots of excellent breakfast choices

having kids the pool was very nice to have

there was pet hair all over my bed, sheets, pillow cases and comforter.

complaints but i would suggest a change machine & vending machine that holds laundry soap & fabric softener to

business center and laundry facilities were great

understandably the hotel is under renovation and there are construction items in the parking lot but maybe trim

the breakfast was good that morning and the staff was great

everithing was clean, breakfast excellent, pool clean

we exchanged them but the state said the whole laundry room smelled like that and that they didn't know what

older so the facilities aren't super fancy, but they are clean and in working order, ex pool, & laundry room

one floor had washer and dryer ,which my money gotten stuck and had to go to off site laundry mat

so easy to walk across the street, through the parking lot and ride into the amphitheater

the location and the beds were comfortable. wifi was adequate.

the only thing i didn't like was the location of the only laundry facility

advertise they have laundry facilities but the washers are both out of service and have been for a long time

parking was easy and there were plenty of food options for dinner close by

parking was minimal (if i have complain about something).

heated pool.

there wasn't a breakfast?

spacious room, kitchen appliances, easy parking, clean, comfortable bed cons: breakfast is very skimpy - not

didn t eat any breakfast, they didn t have anything out when we were leaving around 945.

is a kitchenette but you have to ask the front desk for cooking utensils , plates, knives etc

breakfast was hardboiled eggs or protein bars

workout and laundry facilities were available, though i didn't stay long enough to need them this time

we didn't need these items but there was no closet/safe, no coffee maker, no laundry bag, no hair dryer and i

there's an awesome laundry room that have really good washers and dryers

the laundry room was closed because of this issue as well

were unfamiliar with their facility stated policies; no coins for laundry room machines, dirty room, limited

breakfast and nothing nearby like restaurants or bars

the breakfast could have been a little bit more stuff.

breakfast was minimal

had a little trouble with the wifi but that can always be improved.

the breakfast could have been better

used the laundry facilities and had to run the dryer through two cycles to almost dry my clothes

my boys loved the pool as well

customer service was great. breakfast selection was great.

convient to casino

breakfast was great, nice staff clean rooms comfortable and beds, what more could we ask for!!

in a very convenient spot to catch the city bus and not too far away the city and they do have a laundry room

on line says laundry facilities but there isn't any no hair dryer

there were no laundry amenities like advertised

tv and free wifi included too

staff and pool

one small thing valet parking should be free for guest 1 in 1 out just a

construction was a mess. loud. made parking a bit of a challenge.

the room was excellent, staff all so friendly and we had great fun in the casino too

food at the pool bar was decent

non smoking casino and pool area were awesome

from drug users in the laundry area and those on drugs sitting on stair wells all day

the laundry area smelled like pee, and the elevator felt like it was going to break down and it was

laundry out of order

laundry center area needs an update and a lot of tlc.

the outside trash cans by laundry room that we had to walk by to get to our room had a horrible smell like they

only negative was that the laundry is not coin operated but requires an app that for some reason is not available

laundry use was great and cheap

laundry facilities

clean room and bathroom loved the color palette kitchen very nice with all utensils very comfortable bed friendly

clean, comfy bed, well equipped kitchen, good breakfast and very nice staff

elevators and guest laundry were not so tidy as l expected

wide room comfortable bed laundry 24/7 super appreciated

nice and gave us perfect tips for the cityud83dude00 amazing is the fitnessroom and the laundryud83dude07

small pool and gym

gym facility was like having nothing at all

the wifi in the rooms is great. the laundry on site was very useful. very friendly

room was clean, but the ice machine and laundry room were not

the wifi in the rooms is great. the laundry on site was very useful. very friendly

the wifi was good (but very quick to drop you for inactivity

could be laundry related

no laundry

microwave, fridge, laundry room for guests, swimming pool area

laundry was not available, the room was dirty, there was no hair dryer, it was noisy at night!

size of the room was amazing, being able to walk out the sliding glass door to the pool was great as well

we went to the receiption and asked for help to exchange coins from note of $1 for laundry machine but staff

laundry was only coin operated so i wasn t able to do laundry here!

that it was very clean and laundry and gym were available and plenty of available parking.

woken up by laundry machines

happened because i wouldn't let them in without having a card to get in as i was walking to do my laundry with

people all around the property, people gathered in the parking lot like they were doing laundry or something

yes, there are a few roaches in the rooms and no laundry facilities however, the have a swimming pool that

the common area is covered in puke, and will never be cleaned, and the laundry room is filled with puke, old

i tried to connect to the wifi they had, and i couldn't connect at all.

would definitely go back this was a good room i loved it very clean no bugs big beautiful pool

pool was nice, great location

there is nothing i don't like. i wished the bar was open but i understand these times we are in

due to covid restrictions there was no room service which was not made clear on their site as it played a part

no free breakfast cold pool no courtesy van

drinks at the bar was nice and relaxing

was not exactly tickled by the breakfast

kids loved it

drinking alcohol by pool

so many options for all tastes and even for kids

missed breakfast but it was my own fault

the laundry service was poor

we were able to use the laundry services

there is a guest laundry on the floor

the guest laundry was not working

location, free shuttle service within 2 mile radius, great pancakes, laundry services available, and a workout

they have a well equipped gym if you need to work out

check-in, super friendly staff, nice view from room, great wifi, comfy beds, good basic breakfast, would stay

the wifi works excellently

front desk staff and housekeeping amazing and thank you. ladies at breakfast worked very hard

they are also very pet friendly

the total environment from the staff to the laundry to the pool was excellent

the gym and laundry services were closed at the time.

loved having access to the pool and gym (and laundry) without going all the way to the lower ground floor

very centric, great breakfast buffet and excelent amenities

i didn't care to much for the breakfast

room service was exceptional

service at the six bar was terrible and unaccommodating

room service and food options. parking was easy.

our floor to ceiling windows yielded a gorgeous view of the pool, rooftop bar, amalie center, downtown skyline

the pool wasn t overcrowded and very relaxing, enjoyed the daily $30 credit and the extra step

it's also pet friendly

pool

wifi was not free. said my room was an

the pool needed more umbrellas out and the pool bar opens late

pool was a little small, no open bar to get drinks from by the pool

laundry room washer was broken. the treadmill in the gym was also broken.

took maintenance to give me back my quarters and tell me that there was, in fact, another working laundry below

please, fix your laundry on the second floor

laundry facilities on both levels

the kettle, coffee, minibar, hair dryier, laundry are all makes you stay comfortable

and my laundry was lost before checkout

there s an excellent laundry room with washers/dryers

really appreciate the free laundry availability but the room could have been cleaner and the vending machine

leave dogs alone for even 20 minutes (which i did to go downstairs to do laundry in the early evening and wasn

kids were greeted with toys

like the free breakfast and free internet, the complimentary reception in the evening with drinks and snacks

room service did not clean our room the next day

it was just faster for me to turn my wifi off and use my data

fact that the gym access door wasn't working properly and there wasn't any cleaning material for after the

we brought our pet and the whole process was seamless

in the laundry room on the 4th floor it says that funds can be purchased at the front desk which is not

laundry only on 4th floor

also, wish their pool was indoor

breakfast was much better than any other basic hotel breakfast

hotel location and the amazing free breakfast was was the tipping point for our choice

nice to have a kitchen and it was pet friendly, so we had out shih tzu with us

everything breakfast, the pool, the fitness center, the downtown area and the valet parking

building , clean room, comfortable beds, fresh renovation, tasty cocktails in the bar, nice pool and gym

breakfast selection, size of room, and quiet

quick and easy check-in, clean room, friendly staff, nice bar and breakfast, good location.

there is no art on the walls, the tv was small and positioned in an awkward place in the room, wifi was extremely

i didn't know going green meant no room service at all

the gym facilities

swimming pool was really small

room service delivery was disorganized

no bar open at 5pm although they couldn t say why it wasn t open

bar that closes the shower door broken

the pool was too cold to go in and even too cold to sit at because it doesn t get much sun

no complimentary breakfast, and wifi for bonvoy members only.

wifi didn t work

dingy with low to poor lighting. expensive guest laundry.

down to the pool(which was not clean so did not go in it) was uninviting and worker in the laundry room was

when i was walking to my room by the pool i saw a rat running across to the laundry room area

room smelled like wet laundry, our sliding door had no lock or latch on it

trash everywhere in the parking lot

the breakfast was sensational. lots of options. the room is spacious, clean and super comfy!

heated pool and hot tub very comfortable

yum and a kids treasure chest of goodies

how clean breakfast was great pool was so nice with shade rooms are large walking distance to ut fast

good breakfast with choice of hot and cold food

we have to pay for parking and breakfast wasn't so different

the service was ok, the gratuity was high, paid almost $300 for one night, breakfast was cold, could be better

breakfast offered a good variety, including vegan-friendly options such as oat milk

nice self-serve mini-mart, bar and breakfast buffet in the lobby

the rooftop bar was great

would have been better had it not been for the kids who kept running up down the hall ways screaming all night

keep overflowing the room had ants i ask for extra blanket and the manager keep saying that the room service

there were kids running up and down hallways after midnight and before 9am

a door to bedroom can't have conjoined rooms if have a regular one and a suite for your kids

spacious rooms. we loved the shuttle service to the theme park.

there s a gym & good laundry facilities

great and calm location, 10 min walk from downtown, 10$ for daily parking, self-service laundry

it was great that had washers and dryers, but the hotel didn t supply laundry detergent

but they cleaned up the guest laundry space so that was an improvement

the shuttle service was excellent and we loved not having to pay for washing and drying laundry

i also liked the fact that there was a laundry room so i could travel back to my destination with clean clothes

laundry area was packed

laundry was a plus, hopefully the vending is stocked or you have to wait 30 mins

i wish that the pool stayed open longer and that there was more than one laundry room

early check in

plastic laundry bag 4

the room was clean, and the laundry machines were well-maintained and convenient to use

if you don?t get to breakfast early you miss out on better choices.run out early..

did not like the plastic ware and paper plates at breakfast. we not used to it in europe.

saturday night kids running up&down the hall

washing machine was broken throughout my entire stay(there was only 1 washer and 1 dryer in the laundry room)

no laundry bag

small pool

the pool area is falling apart and needs too be swept ,trimed, & painted

charged 10 dollars a night for parking with no security

laundry machines require quarters but there is no change available at hotel.

we were looking to do a bit of laundry, but the dryer was broken - worry not, we were offered the opportunity

guest laundry appreciated

tampa, which was perfect right across the street, breakfast were great, rooms clean, bed comfy, pool was great

room , parking , reception staff, breakfast staff and food

laundry room only had 1 washer working

kind and aware of my petition to have a private non noise room out of elevator, ice machines or laundry noises

the cleanliness, staff friendliness, and breakfast.

very nice clean rooms, friendly staff, good hot breakfast

wish there were lounge chairs around the pool

spacious room . good kitchen facility. appreciated having netflix, amazon specialty stations .

breakfast was very good and the staff was

we were also close to the pool and both nights, people were out by the pool partying and that

pool area needs work

the breakfast had a good selection

our room and the facility (including laundry area) were clean and they took necessary precautions because of

was on the 2nd floor, shortly after checking in it sounded as if someone was doing laundry

we spent over $60 for parking because of this

everything down to the ladies at the front desk to the cleaning ladies to help other guess at the pool

clean, the staff is friendly and helpful, the breakfast is decent, the lobby is kept nice, the pool is clean

has everything you need laundry ice close to restaurants excellent for good night sleep

look like laundry bags maybe 10 years old, and police kept coming next door , look like bunch of druggies

king rooms are very spacious and comfortable with great location to pool and laundry

they are pet friendly.

building was dirty needs grounds cleaned parking lot was dirty needs painting,but rooms were ok

didnt like the fact that the lady at the front desk would not give us change to do our laundry

cookies at end of day, full free breakfast, waffle cooking lady was very friendly and nice, chaise lounge in

convenient, but a less than picturesque view from the swimming pool

the pool was clean & well maintained

well lighted parking lot. really nice room and bath.

enjoyed the convenience of the pool the gym laundry availability i also got hooked up with a really nice room

room layout, side entrances, pool, gym, laundry, breakfast offer, staff, office area for guests.

the hot breakfast was also good

other than that breakfast was good

king room was huge. wifi worked great. quiet area

no luggage rack or laundry bag

breakfast, lots of options

the shuttle service and drivers were amazing

staff just great especially tara at the front desk. room was comfortable and breakfast was good.

also no room service provided, beds were not made between day 1 and 2, they did not even remove trash from

on the comforter and the front desk guy said we would have to wait until the morning when the laundry crew got

laundry room door didn't need a key to enter, so very nervous for me sitting in there doing laundry

the laundry room had two washers and two dryers at $2 per load each

the laundry room was extremely hard to do laundry due to hoses came undone from dryer but all in all it

the laundry machine could be a little cleaner but that was not a minus at all.

the staff also started laundry at 8 am and although they were on the first floor it still vibrated and had

laundry washer issues. only one of them was working.

good parking and laundry facilities

laundry if needed and was by card which most are still coins

very nice to have laundry facilities on site

wish the hotel had a laundry availability

location, food, pool, ice cream!

room service was my only disappointment

the manager said they don t even have one in their kitchen

room was very comfortable with a great bed, the downstairs bar had a great happy hour with food items fixed with

fitness room was great, and the laundry room was as well

new brand, professional staff, good breakfast, laundry area, swimming pool beautiful , good breakfast

kids were running all over the place, people were making unnecessary messes, and i m pretty sure

also loved the kitchen area - very nice feature and we used it quite a bit

we used the mini kitchen a lot and washed the dishes in the dishwasher

laundry is a problem

breakfast was very good.

no free breakfast

my room was perfect even my little ones came and swam in the pool i truly had a wonderful

very polite staff and pool and bar area was right there.9

i was never able to do my laundry as they were in constant use for the 2 evenings i was there

and laundry is up on the third floor

laundry facility and vending machines were good to have

dog walk area could have been bigger compared to the size of the motel and the fact that it is pet friendly

breakfast ended to early!

had to wait for laundry to be done before we received and additional towels had to pay for self

this time around price may be due to low season as kids are back in school

me kids say the sofa bed was really hard

separate room so kids could have the couch. great breakfast.

had to bathe my kids by holding shower head and spraying them like pets

front desk told us that they didn t have extra towels or blankets because the laundry wasn t done

laundry facilities

did not like that there was not complimentary breakfast as stated, the laundry was closed, no one came to out

the staff was very courteous and efficient. laundry room was clean as well as the gym room.

when we arrived, the room was very dirty and the laundry didn t work

breakfast could have much more choises ( different as hyatt i have ever stayed) - laundry, dryer& detergent cost

s literally a ghetto, bathroom aren t clean, mine was smelled like cigarettes, i do believe the laundry room

he put us on the 1st floor ( i had requested upper) and right across from the guest laundry area

breakfast was good, clean kitchen, room was clean and spacious.

the shuttle to busch gardens and adventure island was a major plus

large rooms and hotel has full size pool and laundry room

place had everything i needed, big rig parking and laundry