access to small kitchen and laundry room in building

laundry room, fridge freezer and water dispenser available on

laundry room for ironing shirt/suit for wedding

was kitchen and laundry if needed

located on each floor is a small communal kitchen with microwaves and a seperate laundry room freely with

they helped us with a load of laundry that was done promptly and efficiently

a good location just off the main square in stow on the wold, plenty of free parking at the hotel

great parking good evening meal served with quick excellent friendly service good breakfast - again, with

location and parking excellent for the stow on wold area and our cotswold favourites

wonderful breakfast

super friendly staff! great room service on the app.

wifi cutting out frequently

slow wifi connection in the room. but it became a very good reason to disconnect!

wifi didn't work in the room but did work in other parts of the hotel

although option for drinks on room service, but couldn't order food to room from app from what i could see

took a day to clear the hall full of clean laundry bags

there was a see through window where you could see a unsightly room filled with dumped linens/laundry

free parking

the spa with the pool that used to be a feature is now closed, however they didn't advertise it

customer service by receptionists and bar staff exceptional

we realized the second day that we were located over the laundry room

and the room at the back was quiet apart from a humming sound from some sort of machinery in the laundry room

not their fault but wifi down our first day. tv reception a bit subpar. no lift

the spa wasn t actually at the hotel and i had to pay separately for treatments

food at the restaurant, parking on the back of the hotel, pet friendly

small cabin shower, windows that couldn t open, abandoned laundry bags on the

the breakfast was advertised as 'exceptional' and it was

bar staff in the cocktail area kept disappearing when we wanted a drink, so we missed last orders

they had forgotten about our room service

room service was average quality food and very expensive.

3 night stay, from the comfortable beautiful bedroom, the decor of the hotel, the high quality spa facilities,

breakfast service was a lovely mix of formal and informal

place - old farmhouse converted into small luxury hotel - the living rooms, bar and restaurant are lovely and

breakfast was tasty and plentiful. location was delightful and relaxing.

the staff could not do enough for you and the bar was fully stocked with all the top brands

hotel was very nice and clean with parking space

dinner, which is on the expensive side, they let little kids dine there with their ipads with kid s entertainment

genuinely lovely and personable staff, from the managers to reception to the bar and kitchen staff

the breakfast was excellent with a wide variety

only experienced the bar and breakfast in the morning but both were excellent

dirty laundry bags in hallway and didn t move for 3 days

restaurant not available on sunday and monday maybe bar snacks could be available.

the location is perfect with easy parking

bad wifi infrastructure

also plenty of parking at the property which was convenient

was minimal, but there was some noise at 8am from the laundry service being dropped off at the hotel right next

valet parking appreciated

we were in a room in the old main building because it was pet free, given my wife and i are suffer

room service fast & room food lovely

great breakfast. staff were really helpful with the children. lovely pool and spa.

soap was provided upon request and the bath sheets were delayed coming back from the laundry and arrived later

requested hand towels but none available as laundry comes tomorrow

dirty laundry and very old with holes

had another outstanding stay comfy room with four poster, tv, wifi, tea and coffee and bottle of wine-excellent

bar area lovely

no fires lit which were needed in the bar area on a chilly night.

i think the price of a pot of breakfast tea for 2 at 11, was expensive.

breakfast on both days of our visit

a real hideaway dream. very welcoming staff, wonderful location, excellent breakfast.

we did find the restaurant service at breakfast to be a little slow - but a very minor quibble!

stunning - gorgeous garden to sit out in and enjoy the beautiful surroundings & loved the honesty bar - a fab

a residents lounge with cosy seats and books to read, a useful fridge in the bedroom, an honesty bar in the

the honesty bar and beautifully furnished dining room and lounge were also welcomed

property doesn't have it's own parking so you have to park just up the road in the village square - the parking

we also enjoyed the honesty bar for a quiet evening drink in the guests' lounge

we made use of the pool, hot tub, sauna and steam room and explore the grounds after a wonderful breakfast

no wifi in bedroom.

the food, wines, pool ambiance

everything, and the dinner and the bar and the atmosphere

bar tender made my husband some lovely cocktails which he said were 10/10 we then opted for some room service

walking through hotel to our room also terrible, rubbish and laundry pilled everywhere

no laundry service and room service with a pre charge

navigational signposts could help to advise where best to walk alongside the golf course

working and the facilities are a walk from the hotel, so going back either sweating from the gym or wet after

all staff from reception, bar staff, spa facilities staff all amazing and so welcoming

the bags with the clean/dirty laundry was lying outside my room on the corridor

room heating (bathroom towel rail) on and not controllable. laundry bags in coridor to bedrooms

the corridor had a large quantity of large blue (presumably) laundry bags cluttering the length of the hall

there was a huge pile of laundry bags against the wall of the hallway during my entire stay: fire hazard on an

friendly welcoming staff. large clean rooms. delicious breakfast. parking. close to amenities.

there is plenty of off-road parking

location was perfect, easy to find, great parking

wifi ok but not amazing

unhelpful reception staff over poor wifi

brilliant stay. room very clean. ample car parking. food was first class.

with a beautiful private walled garden, a cosy log fired lounge and a traditional english bar area what more

was no private car parking

we really enjoyed the breakfast, and while the property does not have a parking area on-site, they partner with

the bar was very comfortable with well kept bitter served in a lovely room with old oak tables

wasn't allowed more time in the fantastic bar area.

the fires in the fireplaces were inviting and used by us

room service would have been a plus, particularly as there is nowhere in the village to get food

many plant options at breakfast

on-site parking was a real bonus

we had an excellent evening meal and a good selection at breakfast

on the first night there were a couple of piles of dirty laundry left in the corridor

room was really far from the reception long walk through courtyard and laundry shower tray had crack in it and

kids streamed cartoons while we worked remotely

the free wifi was a nice bonus

quite pricey in the bar for drinks

room was located next to the laundry room, so was noisy, but the hotel staff sorted this for us

tired noise air conditioning/laundry poorly ventilated rooms for hot weather

from drying machines in laundry near to room location which disappointed us curtains in room were torn down the

room number 28 right next to laundry room and every half hour very large jet noise from extractor fans so unable

as a young couple booking we were put next to the laundry room and woke up very early to the trolleys being

entrance from car park into shabby area full of used laundry on carts and corridors looked 'tired'

get very warm in the night foods was lovely but it bit pricey in some things and bit pricey for laundry location

haven t to walk past mountains of dirty laundry at entrance

great room fine bath towel had hairs on it, not my colour so laundry not good breakfast choices a bit

used laundry was stacked inside two entrances

00 with narrow corridors blocked by laundry, lift in use for laundry, and food trays on the floor outside rooms

the room service food was excellent. room was comfortable. reception staff very helpful.

wifi was good and staff were friendly

trouble with wifi

gym is pretty sizable and could benefit from a bench and few more weights (i d trade-off one of

the bed and pillows were very luxurious, . great breakfast. excellent location.

(we had to go into the bar to order)

park charge as a resident fridge was not working,no usb connectors and no wifi info provided staff were a bit

the breakfast was very good indeed with fresh fruit, a selection of cereals and decaffeinated tea, much

ev charging pricing

wifi was, rather surprisingly for a renowned hotel chain, an unsecured network without even a

we tried to order room service but no one picked up the phone, after 4 attempts we gave up

we also ordered room service and the food was fantastic, amazing value for money

on arrival we logged on to wifi and the hotel welcome page offered to email a discount voucher for the a la

was checking in at the same time so it did take a while hence no room service but i guess booking in needs to

no kids menu in the restaurant

good bar and food was brilliant

we were unable to get in touch with reception using the phone in the room for room service

we drank in the bar (saddles) both nights after returning from stratford and aj the barman did an excellent

room service not exist staff to ask for help breakfast the bed and pillows

it was a bit noisy where our room was situated as there was a lift for used for laundry etc.

the historic old building (with shakespeare quotes in front of each room) is lovely, the wifi fast, adjustable

but children surely should be stay up say past 10am unruly kids with poor parents ruined the night but hopefully

i especially enjoyed my room service and the large bath

amazing breakfast and historical value of the property.

felt we were tucked away in a room that had a view of a laundry shed unlike the other similar rooms it felt we

plenty of parking and easy to get around the cotswolds from here

cozy fireplace in the reception area

the restaurant and food is great, and bar area snug with an open fire

nice hotel comfortable great setting good breakfast, great parking, great location

night, ( that was a concession) price for wedding no extras in room like sewing kit -shoe shine -laundry bag

poor wifi

we ordered room service when we returned to the hotel which was ideal and the staff were really accommodating

swimming pool and gym, however access via the dining room was a little off putting

the pool was a definite bonus and we really recommend the breakfast

laundry facilities always welcome

bit tight parking

breakfast was also very good together with a great view from the conservatory

nice hotel bar 5 mins walk down the road for a good dinner

the breakfast was deliciuos

my partner had to use the laundry bag

choice for breakfast, also had room service one evening, food was really good

on the monday morning, the cooked english breakfast was superb, the thick yoghurt perfect the staff were

gym ok but tv not working

clean tidy and fresh. staff were very good and room service was excellent

bathroom very tired, door constantly open to a bedroom that looked like a dumping ground for laundry

help with luggage up stairs, laundry left in corridors, poor breakfast facilities burnt dry croissants , no

great location , lovely room, and having a balcony made the room amazing . plenty of parking .

amazing friendly staff great breakfast could do with bar being open later than 9.30pm

wifi was really bad though