though above the laundry room perhaps

beautiful hotel, gorgeous comfortable rooms and facilities - fabulous pool and jacuzzi - wonderful breakfast

even better if you like golf due to the course on site

wifi was patchy at best

the food is lovely, we often order the castle burger via room service

house keeping was due to bring this to us when delivery of laundry received but never arrived

no laundry arranged when i pushed them they took 3 days to finish one bag.

at night, loads of banging at 3am, presume it was someone doing the laundry or something

hardly any space to hang things, as it was already half full of extra towel and hairdryer and laundry admin

no laundry.

room was very cold and was next to a laundry room where a man kept walking back and forth past our window pushing

room service was poor and in experienced waiting staff

wifi was good so small teams meetings were no problem. staff were very courteous and helpful.

the bar meals are best avoided. overpriced, tiny portions. poorly prepared.

the food we ordered on room service was disappointing, prepared with very little care, and was mediocre

the continental breakfast is served to a very high standard by very courteous staff.

good food and bar and restaurant area

location, great parking, amazing food and wine, great breakfast, lovely atmosphere in the pub, rooms comfortable

exceptional food in the evening and at breakfast

courtesy from concierge, to room cleaner, to trainee staff, to catering staff, to bar attendants, to earlier

we followed hotel instructions on how and were to leave dirty laundry each day, and yet upon returning to our

room was very nice, we ordered one of the best rooms, but it was next to the laundry room which could be disturbing

exceptionally clean, staff a great, lovely breakfast

lovely comfortable rooms, lovely breakfast, excellent service, perfect location and parking.

the service overall was very good. room service was quick lovely place to stay.

the laundry service was very welcome

the location is in a very good place as well with secure parking

the normal hotel 2 sips and it s empty cup :) outside private bar, chill out area, hot tub and kids play area

the owners were lovely, there was free parking and free wifi ud83dudc4dud83cudffc

wifi wasn t great .

the pet charge was disclosed but to have to wait 10 days to have my deposit returned when i did not

no wifi details provided

plenty of parking lovely hosts fantastic food (homemade rice pudding like nanna used to make) friendly

we'd booked a table in the bar with the dog, we were very well looked after and the food and service were

dinner drinks, wine with dinner and took a glass of wine to our room but just to note that the bar closes at

little bit noisy, think we were near a laundry room

the laundry service was also very timely, they ironed and folded my clothes, they smelled amazing

to a brighter equivalent room with a better view; but i didn t request it, in order to keep the laundry bill

even offering a full laundry service for 5 per load

due to the rainy weather i needed laundry overnite and they did it with best smell ever after the washing

5am the lorry started emptying the containers and an hour later another laundry lorry came and been banging

laundry in pur room from previous occupant, broken fire sign outside room presenting a hazard to us

none of the ev charging points worked

products in room comfy bed gym nice bathroom

the bar/restaurant was nicely appointed & we enjoyed the dinner very much

two pillows each one soft and one hard on each bed but my concern is this increases the amount of laundry

the check in quick and easy the room had every thing we needed and the kids loved the view of the car park left

the bar staff afterwards were really friendly, and the spacious bar area was great for after-show

24 hour reception and a bar open until 1am

couldn't connect to wifi and found the lighting a bit dim.

with bottle water supplies, iron, hair dryer, shampoo, body wash all supplies if you need them, laundry service

way to much laundry scent on the sheets and pillows

value for money,had suite spotless good evening meal great breakfast, good staff

property was located very conveniently for walking into the town centre and the free car parking arranged by

breakfast and wifi great, location for the theatre

bar, early morning laundry collection which was noisy but they kindly changed our room for us

breakfast was very goodwarm and tastie.location good the use of the gym a bonus for me

are a bit dated and can be doing with an upgrade even the pet friendly rooms my dog does love a bit luxury too

good location and gym

room service was disappointing

property was very efficient fantastic large powerful shower in studio apartment 16 great having laundry facility

we were situated on the ground floor close to their laundry room (another good available facility), surroundings

apartment in the heart of kingston upon hull, good facilities available, no issues with the free wifi

vent in the kitchen to keeps the apartment nice and ventilated removing excess moisture, is a bit noisy

the kitchen area came pre-supplied with milk for brews, which was a lovely touch, and everything was so

the lady serving breakfast was wonderful and left us with a great impression of the place

no phone in room, no room service menu in room.

areas around the fireplace obviously hadn't been cleaned and were thick with dust and cobwebs

the dinner was good and the bar has a good array of guns!!

the breakfast was outstanding and everything exceeded my expectations the bed was so comfortable i didn

laundry smelt funny, rooms were small and location was a bit out of the way, there was also some

modern room, comfy bed, wifi and free parking

lounge and bar in same area.. with sky sports

good free wifi

staff where lovely, hotel was spotless, free parking and wifi wich is hard to find in hull, on site restaurant

they don't send their laundry to laundriate so the bedding and towels look like mops

wifi wouldnt connect.

friendliness of staff, ease of booking, fully functional kitchen

noisy road and people going in and out of shop till it shut. wasn't told about sharing kitchen.

handy use of kitchen

as they turned around to cater for the next wedding, had to squeeze past housekeeping trolleys, laundry, rubbish

staff were lovely, the room was stylish and comfortable with quality toiletries and strong wifi

came back after a long work day and perfect shower pressure, excellent chef cooked room service

bar, per se

room and lovely staff ud83dude0a restaurant was lovely and breakfast was scrummy

no 'real' coffee at breakfast. dining room used as a laundry.

bar area and the breakfast was great the staff really nice and attentive 2nd time using hotel would

be any good unless you were working locally or going to the local pub all night the hotel has a bar - but didn

lovely bar downstairs

we also had issues connecting to the wifi

i pin pointed to the towel which my only guess is from the laundry place

just wish they had some laundry facilities

breakfast - room service

lots of nice touches, including provision of 'room service' breakfast

location is excellent if you wish to go to the baths theatre or just be in the center of town, parking is not

good breakfast

the breakfast was very good especially the choice of fruits and juices

the breakfast was great we had omelette so so filling

friendly and helpful staff. ample parking.

amazing breakfast

fanstatic place. superb room. great breakfast!

the staff were great at breakfast

nice sized, clean room and a cracking breakfast!

they were taking some left over cheesecake to the kitchen and must have seen us eyeing it up as they immediately

extremely clean in all areas , superb breakfast choice , well prepared and served

314 significantly noisy through the day and night, sounds as though a boiler room / laundry / kitchen is underneath

bed was very comfortable and laundry clean. breakfast.

the friendly staff at reception , housekeeping, bar and breakfast

a parking ticket from hotel have had to appeal real joke as a guest still in dispute about

the spa and gym were lovely, and the room was perfect.

was finished to a high standard , the breakfast was really lovely and the meal in the restaurant was very good

good wifi, hospitality tray etc

wifi and tv worked well

breakfast was fantastic

friendly staff, lovely hot breakfast, clean comfortable room..

might have missed it, but no laundry bag

charged 5 room service for the 'cutlery and tray' when i carried my dinner to my room

hotel had a comfortable old world feel, and we did receive room service and clean towels for a 2 night stay

the ev charger initially charged me 30 and didn't charge my car, this wasn't taken out of my bank in

lovely breakfast, friendly staff , ev charges. great break away

free parking, easy 1 minute walk to the bus stop and 15 minutes by bus to york

prefer a proper bar where you could go up and get drinks or snacks yourself, but maybe this is thought not

however, if i had not asked and just used the bar or room service

was a wide choice for breakfast with good helpings

tiny gym, not much bigger than a shed.

room, no 115, was right next to the laundry room

pet friendly! very friendly staff as well. breakfast was also generous.

with external food in the evening, and the breakfast staff were really friendly with my kids

car parking & staff. brakfast

not the hotels fault that the kids were noisy but the structure of the hotel made the door banging echo and

i appreciate that this would be extra laundry, but i think it's an essential bit of kit to be honest ud83eudd

hot drinks always available, fresh croissants every morning, small shop in the lobby, and laundry facilities

had a guest laundry which helped and good kitchenette for making/storing food

we used the free laundry machines on the 2nd and 3rd floor

laundry facilities on site

guessing there s an issue with the laundry

they arrived to their room having not been made up, dirty laundry , towels all over

kids loved the children’s area in the lobby

it s close enough to walk to york town centre and it has a car park and ev chargers.

also room service was excellent staff were always friendly and helpful

dirty trolley near reception dirty floor carpets laundry in walkway before i even got to the room

noisy outside our ground floor room with laundry trolley and bins.

room was unfortunately backing on to the laundry and the spin cycles kept me awake and when i did fall asleep

we drank the two bottle of water on the first day but these were not replenished by room service

early check in requested and was successful, staff courteous and friendly. room was excellent.