though above the laundry room perhaps

beautiful hotel, gorgeous comfortable rooms and facilities - fabulous pool and jacuzzi - wonderful breakfast

even better if you like golf due to the course on site

wifi was patchy at best

the food is lovely, we often order the castle burger via room service

room was very cold and was next to a laundry room where a man kept walking back and forth past our window pushing

wifi was good so small teams meetings were no problem. staff were very courteous and helpful.

d the phone in the room wasn’t working so i had to traipse back to reception with tired kids plus bags)

was dirty, curtains filthy, carpet dirty, cups dirty, no room service or towel replenishment including tess

withholding money from your bank for room service without any authorisation same woman done this to me twice

no laundry arranged when i pushed them they took 3 days to finish one bag.

house keeping was due to bring this to us when delivery of laundry received but never arrived

no laundry.

hardly any space to hang things, as it was already half full of extra towel and hairdryer and laundry admin

at night, loads of banging at 3am, presume it was someone doing the laundry or something

the continental breakfast is served to a very high standard by very courteous staff.

good food and bar and restaurant area

location, great parking, amazing food and wine, great breakfast, lovely atmosphere in the pub, rooms comfortable

exceptional food in the evening and at breakfast

courtesy from concierge, to room cleaner, to trainee staff, to catering staff, to bar attendants, to earlier

we followed hotel instructions on how and were to leave dirty laundry each day, and yet upon returning to our

room was very nice, we ordered one of the best rooms, but it was next to the laundry room which could be disturbing

exceptionally clean, staff a great, lovely breakfast

lovely comfortable rooms, lovely breakfast, excellent service, perfect location and parking.

the service overall was very good. room service was quick lovely place to stay.

opinion on the restaurant, as dogs were not allowed in that area, but i did order food from the bar, which was

the pet charge was disclosed but to have to wait 10 days to have my deposit returned when i did not

dinner drinks, wine with dinner and took a glass of wine to our room but just to note that the bar closes at

lack of guest wifi, but apparently they are unable to get faster broadband installed.

wifi available

the laundry service was very welcome

bed beautiful back area to sit in plus a mini bar secure onsite parking friendly hosts good wifi walking distance

), friendly receptionist, efficient wifi and shared kitchen facilities all a 10 minute walk from the train

comfortable bed, great wifi and the couple who run it are really nice people

the couple who ran it, so helpfully and friendly. of road parking in a locked car park.

little bit noisy, think we were near a laundry room

the laundry service was also very timely, they ironed and folded my clothes, they smelled amazing

to a brighter equivalent room with a better view; but i didn t request it, in order to keep the laundry bill

even offering a full laundry service for 5 per load

due to the rainy weather i needed laundry overnite and they did it with best smell ever after the washing

5am the lorry started emptying the containers and an hour later another laundry lorry came and been banging

laundry in pur room from previous occupant, broken fire sign outside room presenting a hazard to us

none of the ev charging points worked

products in room comfy bed gym nice bathroom

the bar/restaurant was nicely appointed & we enjoyed the dinner very much

two pillows each one soft and one hard on each bed but my concern is this increases the amount of laundry

the check in quick and easy the room had every thing we needed and the kids loved the view of the car park left

the bar staff afterwards were really friendly, and the spacious bar area was great for after-show

24 hour reception and a bar open until 1am

couldn't connect to wifi and found the lighting a bit dim.

with bottle water supplies, iron, hair dryer, shampoo, body wash all supplies if you need them, laundry service

way to much laundry scent on the sheets and pillows

value for money,had suite spotless good evening meal great breakfast, good staff

property was located very conveniently for walking into the town centre and the free car parking arranged by

breakfast and wifi great, location for the theatre

bar, early morning laundry collection which was noisy but they kindly changed our room for us

breakfast was very goodwarm and tastie.location good the use of the gym a bonus for me

are a bit dated and can be doing with an upgrade even the pet friendly rooms my dog does love a bit luxury too

good location and gym

room service was disappointing

property was very efficient fantastic large powerful shower in studio apartment 16 great having laundry facility

we were situated on the ground floor close to their laundry room (another good available facility), surroundings

apartment in the heart of kingston upon hull, good facilities available, no issues with the free wifi

vent in the kitchen to keeps the apartment nice and ventilated removing excess moisture, is a bit noisy

the kitchen area came pre-supplied with milk for brews, which was a lovely touch, and everything was so

they don't send their laundry to laundriate so the bedding and towels look like mops

quiet despite being on main road, plenty of parking, nice little communal kitchen, heating

clean rooms and quiet, considerate guests, the staff were very helpful and polite, the kitchen was great - clean

see or i wasn't givin info on access to wifi so unsure if it was available knock on the door at 9

friendliness of staff, ease of booking, fully functional kitchen

as they turned around to cater for the next wedding, had to squeeze past housekeeping trolleys, laundry, rubbish

top class mini bar with every kind of glass to match

good location. easy access to town. parking.

staff were very helpful, room was lovely and breakfast was fab!

plenty of parking

i pin pointed to the towel which my only guess is from the laundry place

just wish they had some laundry facilities

great wifi and smart tv with netflix and prime on them (own login in of course)

the free room service breakfast was a lovely touch as well

clean, good wifi staff was polite and friendly and helpful

staff plenty of parking and the restaurant food was very goo

warm and friendly staff at check in and breakfast

the hotel itself was well first rate set in well looked after grounds with plenty of parking, nice outside

they did however produce a huge kitchen gas lighter instead

areas around the fireplace obviously hadn't been cleaned and were thick with dust and cobwebs

laundry smelt funny, rooms were small and location was a bit out of the way, there was also some

the bar was in the restaurant had to walk through to get and drink.

could do with a bar area not in the restaurant so you have got somewhere to sit and talk

there is a comfy area outside the front where you can have a drink from the bar (unfortunately the weather was

staff where lovely, hotel was spotless, free parking and wifi wich is hard to find in hull, on site restaurant

convenient location for a visit to see family. plenty of parking space and welcoming staff.

comfortable room, plenty of parking, nice setting, riverside nearby.

bar and the restaurant were lovely and bright and modern and the staff were extremely

clean, comfortable and the staff where lovely. great breakfast and the service was a1

good breakfast

no 'real' coffee at breakfast. dining room used as a laundry.

a bar of soap as i had forgotten to pack mine.

nice rooms and easy parking good spot on the outside of the town centre. lovley sunsets

.clean room.facilities ok.friendly staff. parking is good.

lovely bar downstairs

314 significantly noisy through the day and night, sounds as though a boiler room / laundry / kitchen is underneath

bed was very comfortable and laundry clean. breakfast.

excellent wifi

everything only problem was we had to send the pizzas back from our room service as they were so hard but they

the facilities very fantastic with a well equipped gym and a large pool with sauna & steam room

extremely clean in all areas , superb breakfast choice , well prepared and served

breakfast night before - then kitchen getting it wrong twice, despite having itemised list in front of them

ample parking facility close to room

internet was absolutely awful, wouldn t accept the wifi password until the morning, remote didn t work for

sized room, comfortable bed and the morning breakfast staff were amazing

was finished to a high standard , the breakfast was really lovely and the meal in the restaurant was very good

good wifi, hospitality tray etc

wifi and tv worked well

breakfast was fantastic

friendly staff, lovely hot breakfast, clean comfortable room..

might have missed it, but no laundry bag

charged 5 room service for the 'cutlery and tray' when i carried my dinner to my room

hotel had a comfortable old world feel, and we did receive room service and clean towels for a 2 night stay

the ev charger initially charged me 30 and didn't charge my car, this wasn't taken out of my bank in

lovely breakfast, friendly staff , ev charges. great break away

free parking, easy 1 minute walk to the bus stop and 15 minutes by bus to york

prefer a proper bar where you could go up and get drinks or snacks yourself, but maybe this is thought not

however, if i had not asked and just used the bar or room service

was a wide choice for breakfast with good helpings

tiny gym, not much bigger than a shed.

laundry facilities

laundry facilities on site

i appreciate that this would be extra laundry, but i think it's an essential bit of kit to be honest ud83eudd

free shared laundry for use among residents

and a laundry room on each level

they arrived to their room having not been made up, dirty laundry , towels all over

guessing there s an issue with the laundry

kids loved the children’s area in the lobby

the entrance, the area with toys for kids was beautiful, kind music in the entrante and the bar, decoración

breakfast was first class

room, no 115, was right next to the laundry room

amazing - shout out to the guy on reception who helped us out no end and was really kind to the kids

staff were lovely and made a fuss of the kids.

slight difficulty accessing wifi.

staff made the kids feel at home and welcome nearby park and ride for a family was £6