laundry smelt funny, rooms were small and location was a bit out of the way, there was also some

modern room, comfy bed, wifi and free parking

maybe the bar in the restaurant could have stayed open a little longer than 1000 pm

the bar was in the restaurant had to walk through to get and drink.

could do with a bar area not in the restaurant so you have got somewhere to sit and talk

no 'real' coffee at breakfast. dining room used as a laundry.

bar area and the breakfast was great the staff really nice and attentive 2nd time using hotel would

not see any staff its a self service check in, unable to order breakfast, unable to connect to wifi no

a criticism but parking was fairly limited but again text with instructions made it clear where to park

nice rooms and easy parking good spot on the outside of the town centre. lovley sunsets

with bottle water supplies, iron, hair dryer, shampoo, body wash all supplies if you need them, laundry service

way to much laundry scent on the sheets and pillows

value for money,had suite spotless good evening meal great breakfast, good staff

fast free secure wifi

cosy seating area in reception adjacent to the bar

property was very efficient fantastic large powerful shower in studio apartment 16 great having laundry facility

we were situated on the ground floor close to their laundry room (another good available facility), surroundings

vent in the kitchen to keeps the apartment nice and ventilated removing excess moisture, is a bit noisy

lovely comfy extra large bed, walk in shower, full kitchen and cozy sofa

free wifi

laundry in pur room from previous occupant, broken fire sign outside room presenting a hazard to us

5am the lorry started emptying the containers and an hour later another laundry lorry came and been banging

the bar/restaurant was nicely appointed & we enjoyed the dinner very much

clean gym with state of the art equipment

were really nice and accommodating, room was spotless and really fancy, even used the on site gym which did the

two pillows each one soft and one hard on each bed but my concern is this increases the amount of laundry

the helpful reception staff, the bar staff and the breakfast waiting staff

location, early check in availability

wifi was terrible kingston communications is 100 yards up the road but wifi was a disgrace

also you cannot leave your pet in the room alone

bar, early morning laundry collection which was noisy but they kindly changed our room for us

bfast ,not much choice continental n english been stood a lobg time. bar expensive

wifi was really bad

the gym was bigger than you'd normally expect at a hotel of this size

and charging for your pet to stay

to a brighter equivalent room with a better view; but i didn t request it, in order to keep the laundry bill

due to the rainy weather i needed laundry overnite and they did it with best smell ever after the washing

staff parking across 2 disabled bays, even when i mentioned it on reception was told it was laundry delivery

during my stay, i observed hotel staff doing laundry directly in the reception area, which did not create a

the laundry service was also very timely, they ironed and folded my clothes, they smelled amazing

the laundry service was very welcome

clean, safe, very hospitable, friendly staff and free parking

comfortable bed, great wifi and the couple who run it are really nice people

it also has gated parking

kids room too far away, renovation of bathroom not finished

must give a special mention to mandy behind the bar who was so much fun

opinion on the restaurant, as dogs were not allowed in that area, but i did order food from the bar, which was

the pet charge was disclosed but to have to wait 10 days to have my deposit returned when i did not

there was ample parking on site

finally there is ample free parking for customers which is another bonus

house keeping was due to bring this to us when delivery of laundry received but never arrived

at night, loads of banging at 3am, presume it was someone doing the laundry or something

no laundry.

hardly any space to hang things, as it was already half full of extra towel and hairdryer and laundry admin

no laundry arranged when i pushed them they took 3 days to finish one bag.

room was very cold and was next to a laundry room where a man kept walking back and forth past our window pushing

d the phone in the room wasn’t working so i had to traipse back to reception with tired kids plus bags)

the bar meals are best avoided. overpriced, tiny portions. poorly prepared.

the hotel bar was fantastic and all the staff throughout were friendly and helpful

nee years eve nothing on misrable me and kids was bored

we followed hotel instructions on how and were to leave dirty laundry each day, and yet upon returning to our

room was very nice, we ordered one of the best rooms, but it was next to the laundry room which could be disturbing

having wifi was great

great staff, perfect location, delicious breakfast included and proper british pub staples for dinner

problem parking

warm and friendly staff at check in and breakfast

it was also very quiet and restful, set in lovely grounds and we had our own named parking space which felt a

easy dish for clearly exceptional kitchen team, evening meal was

the grounds were lovely with excellent parking facilities

clean and all the staff and friendly and accommodating,eileen was a joy at breakfast and everyone else really

slight niggles with laundry and plumbing which were sorted out at the time of reporting.

mentioned to reception on check out to be informed that they contract the laundry out

i arrived very early on my first day and was allowed to early check in without prior notice

the bar staff and waiters were brilliant and worked very hard

friendly and courteous staff. helpful and smiling faces. plenty of parking space.

helpful great menu overlooking the sea room was really nice good decor nice bed continental breakfast at 06:30

great ambiance in the building, including the bar and restaurant

breakfast was excellent as was dinner

easy parking, quiet and fairly isolated location, great staff, food and comfortable room

good food and bar and restaurant area

though above the laundry room perhaps

who asked if we had stayed before and as we hadn't she explained about the hotel the health spa pool and gym

only little gripe was that there was no wifi in the room and when i called reception they gave me a password

i'm glad that they allow kids

building staff were lovely very helpful my husband had a round of golf great golf course used the spa etc can

remote did not work , no tea or coffee , shower so hard to use , reception never available, room service never

the gym was ok, although could do with an upgrade and some windows. the room was wet with damp.

-gym was out of service due to repairs being done -on several occasions no one answered the phone at

very welcoming, lovely friendly staff. great bar and restaurant facilities. good food.

great bar and dining area with good choices for breakfast both hot and cold

lovely breakfast . fab location for cycling

breakfast night before - then kitchen getting it wrong twice, despite having itemised list in front of them

ample parking facility close to room

the staff were great at breakfast

internet was absolutely awful, wouldn t accept the wifi password until the morning, remote didn t work for

amazing room facing the golf course, great value for money!

slight problem with wifi but soon sorted.

no information in room on how to order room service

seems to be a problem with the wifi, i have stopped here a couple of times and each time i have not been able

the car park was like filthy lorry park

at the owner banging on my door wondering why the same code was used to gain access to the laundry room as my

restraunt and bar very relaxed atmosphere and reception runs very efficiently

addicts meeting point straight outside all night with some collapsed on bench,took the kids for a walk to mc

appeared to be located above a bar which was noisy on friday and saturday evening but did stop around 11pm so

staff excellent, wifi excellent

got locked out of hotel front door is locked at 2230 lucky someone was in the bar and let us in

functions, our room was on top of the disco, we had to move our dinner reservation to the bar because the

breakfast difficult first day due to power cut but staff did their best to provide something

hotel and excellent breakfast, lovely staff and overall just a nice place to stay for a couple of nights

bar staff again was friendly, we will book

parking, bigger than average room, decent gym and good restaurant

great service at the bar and friendly staff gym was quiet and the air con was great !

ev charge point in the main car park

had something off the 'light bite' menu & coffee in the bar before checking in

staff are really helpful and down to earth, the breakfast, bar and restaurant is very clean, very good for a

314 significantly noisy through the day and night, sounds as though a boiler room / laundry / kitchen is underneath

bed was very comfortable and laundry clean. breakfast.

see above ref room service- poor

and efficient staff, comfy bed, powerful shower, large tv in room, excellent evening meal and breakfast

plus it would be great to have a playground for kids either outdoors or indoors one

as they turned around to cater for the next wedding, had to squeeze past housekeeping trolleys, laundry, rubbish

stuck with the continental breakfast which was fresh and tasty

breakfast was slow coming however it appeared to be only one staff serving but worth the wait.

00 over the bar i think this is quite unacceptable and to be told by a few taxi drivers that this is not the

down side to out stay was the resaurant not being open due to covid -19, but im glad to say the room service

plenty of space for 2 adults and 2 kids

to town short walk to station the frontage the rustic interior and bar layout the access to the bedrooms the

was of a good quality & size and wifi was good

amazing from the bar to hotel room to food highly recommended and deffoo will be back

staff where always helpful the rooms are large enough and the bathroom and shower fabulous breakfast was good

i pin pointed to the towel which my only guess is from the laundry place

just wish they had some laundry facilities

the food was fine, again hit by covid i guess so options werre basic and room service only

very well equipped, warm and comfortable studio/kitchen ( 2 ring cooker also)

the free room service breakfast was a lovely touch as well

they don't send their laundry to laundriate so the bedding and towels look like mops

the wifi was practically non existent i thought 40 a night for 1 person was a bit expensive.

value for money, situated on a garage, parking available and safe

spacious family room. shared kitchen for use was convenient as was shop next door.

location was nice and easy to find with plenty of on site parking and a decent pub next door made getting food

the amenities, location, food, parking

breakfast and great value for money

was no bar as such, just a couple of bar stools in the restaurant, would have been nice to have even a

shower, tv, wifi, kettle/coffee/tea, towels, tissues, bed pillows, bed sheets were very happy with

as soon as we entered the hotel, we noticed how clean it was with ample parking spaces and were welcomed with