quick laundry service

great small hotel. spa pool really warm.

spa is just amazing

well-equipped and clean room with big and comfortable double bed, free parking in hotel, free wifi, really good

wifi connection very weak. air cooling was very poor. the room was too hot

very expensive laundry service. wasn t clear it s being charged for each item

additional fees for parking and laundry - would be nice if included

laundry services weren't available either cause of a dryer issue but was no deal breaker

nice pool area and relaxing spa facility

weak wifi in the room

delightful breakfast terrace and pool area with wonderful views

building, well adapted, personal effects of the family, comfortable bed and bed linen, excellent breakfast spread

large, high-ceiling rooms, comfy beds, nice little pool, a few minutes walk from a great local grill bar (closes

historic property in a lush, verdant setting with a nice pool and plenty of outdoor hang-out space

comfortable and we enjoyed the breakfast terrace,outside seating areas and the views from the pool very much

swimming pool cold in february

the parking is free

pool could of been heated.

no tea/ coffee making facilities in room. outdoor pool not heated.

delicious breakfast

coffee machine at breakfast had lots of options but the cups were small and a pot of coffee would have been

but you could order room service

the pool is well maintained, and overall, you can tell it's a family-run business, which gives it a

the breakfast was adequate but it could have been better.

bed was very comfortable, suite was huge, bathroom & shower were great and had a gorgeous view, breakfast was

very nice gardens and swimming pool, which make a very relaxing stay

there is more than enough parking space

wifi available only in the lobby

liked the continental breakfast downstairs

the pool, the honesty bar and the rooms were comfortable

poor and same everyday, bad smell in the room, no wifi - only in the lobby, bathroom need a refresh - dirty

in the mountains with fabulous views of the coast, the view from the room over the pool to the golf course were

free wifi was available at the property but did not always work

at nights it can be cold, but there are enough blankets to be warm very well stocked kitchen or apartment in

there is no mobile signal in the area but the house has wifi connection

parking is on the road nearby and the house is accessed via a very steep path

no lights in the kitchen and hallway, we couldn't find soap

free wifi

it was relaxing, tranquil and we enjoyed spending many hours by the pool

wifi needs to be better.

the staff the room the pool the breakfast the location

the rooms are clean and comfortable, the daily room service was very good

wifi good

wifi was only one or two bars.

wifi was terrible

slow and intermittent wifi

staff is friendly and helpful, and the rooms are of decent size, with good wifi connections

great kitchen and laundry facilities, and such a perfect location so close to the beach!

free laundry facilities are a big plus, though with one machine there is sometimes a queue so bare that

is a bathroom and a kitchen on the ground floor, to hang your laundry you will have to climb two huge steep

or surf (they only cooperate with a school) or definitely not digital nomad friendly (also bad wifi connection

also, kitchen is basically the same area as the reception

it would also be very good to have a very small bar within the hotel

the rooftop has a nice pool with a view and a gym

the rooftop has a nice pool with a view and a gym

i'd love to check out the rooftop pool, workout space (a gym, i think), and the first floor restaurant

we would mention that room service was not really available during our stay but i have to say that the reception

roof top pool sauna and the amazing breakfast buffet

we loved the rooftop pool and bar

was nice - the staff were friendly, the room was nice, it was so good that the pool was heated otherwise it wood

wifi signal was really strong throughout the hotel

the music from the bar was a little bit noisy at night, but not enough to disturb our sleep.

free wifi in room although not such a good signal, that seemed to be an issue at most hotels

good wifi and pc available in reception

small self catering kitchen with a working full size fridge and 2 hot plates

kitchen was basic, just 2 electric hobs to cook on

great location, luggage service after check out and nice to have a fridge and a kitchenette

is no wifi network in rooms (only on the ground floor)

was horrendous, loud noises all night long, very dirty, only one outlet, ancient television, no wifi accessibility

that i only had one night there!! no wifi

a lounge / bar area , that sadly doesnt function

maybe a possibility of installing a wifi every 2 floors on the main hall will be perfect for mail and home

gym not accessible

almost didn t work, just in the bathroom sometimes :( there suppose to be gym on the roof - but it didn t

wifi almost didn t work, just in the bathroom sometimes :( there suppose to be gym on the roof -

we reached hotel, and our room had a gym cycle

wifi was also slow in the room

laundry was so expensive

close to beach, restaurants, las canteras boardwalk, markets, laundry. clean, quiet.

bathroom was modern and shower hot. free wifi was fast

automatic door in the bar needs oiling ud83dude09

for kids the ppol was a little boring

helpful staff but cold at nights,very poor wifi,

and a couple of nice restaurants i upgraded to the family room that has a living room, small kitchen area (

poor wifi

we paid 20 euro extra for a late check out(2 hours longer)

booked family room with kitchen

great staff, excellent localization good same day redelivery laundry service

the breakfast was fantasic and sitting on the terrace was very enjoyable

car parking was efficient and my vehicle was ready for me after breakfast when i notified them before i

the pool is wonderfully situated

great breakfast

our room a little noisy at times but we think it was close to laundry door and lift access so possibly due to

missing things in the room, no kettle, no laundry bag, no tissues etc

the wifi was impossible to connect to, and i'm not bad with technology

wifi did not work without registering with e-mail

staff is incredibly helpful and kind new design of the rooms & the bed are comfortable the little gym was nice

been changed, we had to ask clean new ones and the bed linen didn t smell like coming from the laundry the

there was no space to keep your bathroom stuff, but this was not a major problem because the kitchen worktop

the rooms are nice and comfortable and the little kitchen area is really useful

the room was spacious and had a very basic kitchen included

the square - city (the good part) but not city (the bad part), everything you needed in the room (wifi, safe,

hotel breakfast and gym facilities were both very good for the price

quiet, pleasant staff, great rooftop bar with views, small but functional gym, decent breakfast which changed

the wifi is terrible so you need to go to the entrance to use it properly, unfortunately the hall gets

the gym,small but more than adequate

the hotel has a gorgeous roof top bar which serves drinks and food until around 11pm

daily cleaning and changing laundry and bed linen in

have really a problem with cleaning regarding the cutlery in the breakfast bar and also the moisture smell in

sadly apart from a small communal lounge , the cafe / breakfast bar seemed to operate very limited hours in

no parking at the hotel, no wardrobe!! bad quality of towels, did not have mini bar at the room.

first you only get 1 wifi account

- close to beach - clean - friendly staff - close to bus stop - rooftop pool - clean new gym

everyday room service very kind and polite staff high quality breakfast

weak wifi connection

gym was very poor not like the photos

kids in roof garden with parents changing their nappies

staff, room service staff (laundry), chamber staff and duty manager were all fabulous, friendly, provided a

the beds were comfortable. the location handy. the staff were friendly enough. wifi was ok

thought the roof bar could have been better stocked to make cocktails

to call the room service for everything

tv was not connected to wifi

bus station and main bus station, 3 min walk from las canteras beach, simple but delicious breakfast, clean and

for 6,5 euros you can get a decent breakfast in the restaurant, we did not have dinner at restaurant

breakfast was simple but sufficient

beds good wifi reception central location minutes walk to the beach professional english speaking

authentic bar/bistro, where good continental breakfast is served, is frequented by local people and far more

easy to find, friendly staff, good wifi.

also wifi excellent which i needed to keep my family overseas updated on my husband's condition

reach wifi conection but the biggest issue was the aircondition what did not worked

to wifi involved giving a lot of sensitive personal data and we kept getting logged out

wifi too weak in room light switches confusing

room pretty basic with poor view. no laundry cleaning on weekends.mediocre breakfast

the machines in the gym were old and almost not useable

my kids and i we loved our stay at the hotel

and modern rooms, friendly staff, good food, fair price, adults only

the pool and sun deck sunny balcony overlooking the port parking under hotel

room service

as an integrated gym would have been great, instead of having to go to the other sister hotel for that

there was no bar although it was advertised

the bicycle in gym not working

in other nh hotel through streets), no place to rest and spend time at hotel , nothing for kids ( only lounge

laundry bill was very dear.

position and gym were excellent. nice room. professional staff .

good location. nice with gym, even though it s basic you can get a workout in.

location, good wifi, nice staff, beach is in 3 minutes, sta

gym was great including fresh towels

no clear room service

despite requesting a surprise to mark the occasion, all we received was a brief greeting in the kitchen,

good breakfast for 9

location clean modern room with balcony great breakfast air con good roof top bar safe hotel, many shops and

location clean modern room with balcony great breakfast air con good roof top bar safe hotel, many shops and

small things to improve: the breakfast could be bit better - there was no butter, only margarine, no vegetables

lovely boutique hotel with great breakfast.

breakfast was excellent, with cooking (eggs, bacon, sausage etc) done on a personalised basis

excellent breakfast

did not have breakfast

clean, comfortable and pet- friendly appartment

her apartment was clean with well equipped kitchen

the kitchen was absolutely fine, but the living room was a little bit too small

the apartment was spacious enough, super clean and very well-equipped (dishwasher, spacious kitchen fully

wonderful fully fitted kitchen which was a great help for us

super fast wifi, bathrooms super modern and glamorous

wifi was spotty bit of a walk to las canteras and the area around the hotel is residential not

room above the bar is noisy and there should be a small fridge in the room

nice bar and restaurant

wifi is fast

the laundry washing is so freaking expensive, we had to look for one nearby

included washing machine, dryer not described so in future would travel hand luggage only as laundry easy, saving

snack bar good value

good breakfast and we got two rooms with connected door, that was great with kids.

there's also a sizeable gym with reasonable equipment, which we used every morning

was not working sent two shirts to laundry, returned as expected on the same day but in one shirt there were 2

basic with nice view gym, towels and water are available in the gym

tea and coffee facilities, bar with good food, shower, bed

service with a smile everywhere. superb ! breakfast was fantastic pool superb we really enjoyed

due to covid restrictions the bar wasn't always open, the pool and gym were closed.

excellent breakfast, fresh fruit, meat and cheese selection

we arrived late the first evening and the kitchen was closed, but when we asked where we could go to

it is very quiet at night, and air-conditio, wifi and shower all very effective

a small rooftop bar allowed self service at all times

staff is amazing - ladies that helped us with breakfast, small things to make kids happy - highly recommended

beautiful infinity pool overlooking the coast

breakfast was fresh and plentiful, staff were amazing. peaceful location, felt very welcome

food was lovely, nice variety and great breakfast omelette station

comfy room. bar space was relaxing. staff welcoming and friendly.

kitchen closed at 8pm

parking is a pain - trying to find something close to the hotel was challenging (we ended up a few

wifi only in the reception/courtyard area which is fine but becomes difficult in the

very helpful staff who helped us find parking nearby and

wifi not always on, twice had to ask for it to be put on

parking was incredibly difficult to find, would have been good to have a parking lot to navigate to

no iron in room but there are laundry facility s at cost. kettle in room would have been nice.

gym, indoor pool, outdoor pool, staff were all fantastic

choice, view fabulous, infinity pool and fabulous area on the top of the hotel with a small pool, bar and sunbeds

wifi was weak in parts of the hotel

out of the shower was either freezing cold or scalding hot which wasn’t ideal with 2 young kids

wifi is good

facilities was also disappointing -i know it was off-season but some entertainment for the kids wouldve been

gym lessons are good

get an ev car if you're staying here (the 3-floor underground parking lot has a ton of chargers)

perhaps clearer signage for anyone wanting to take a walk through the golf courses would be helpful

if the spa is included in your booking

small drying area for laundry/towels

value for money, very clean, pool was great, apartment was spacious and had all amenities needed for a comfortable

pool, rooms, beds ( comfy ), meals ok but hot tub on roof was the best

apartments were lovely and staff especially oliver in the bar were exceptional

beautiful views, clean and functional, roof top spa with happy hour overlooking the sunset

room was lovely and rooftop swimming pool was all ours for a morning

good wifi

hotel shuttle bus collected us at the airport which we appreciated ,we will be booking again in the

sauna is a really nice touch that is also free of charge like the gym

was very smart and clean, nice bar area which serves food, buffet brakefast was amazing

wifi

2 level apartments with spacious kitchen and two bathrooms, also the facilities are great pool bar, sauna and

the bungalows are spacious, comfortable and well equipped, and the pool area is beautiful and peaceful

the buffet breakfast is also superb

since the last visit they upgraded the sauna and the kitchenette

2 separate beds for kids

food not so good,all the same everyday could be more facilities in the kitchen

microwave in the kitchen, not entirely clean cutlery, tv fee and very hard to open the door to the apartment

free shuttle service to the beach, we used every day saving us around 42

liked the fact that everything was contained near the pool so the kids could have a little freedom

was with too adult teenagers and they always found plenty to eat, they made great use of the gym

is a person behind the bar who does not like his job and it is clearly visible

adults (16+) helped to make it a more relaxing and less noisy experience, with our two older

the snack bar drinks options were fine but not extensive, a dedicated pool bar would be better

the staff and the pool. this hotel is probably one of the nicest i've stayed in gran canaria.

breakfast was great and the adult only pool is relax and not crowded

swimming pool

to get pool towels from the reception area was a bit annoying - having to wait while other guests were

wifi keep having to sign in every few minutes

such a big tv in the room without netflix service ( that should be implemented ) ; outdoor gym facility busy

the gym was useful and there was even a crossfit area, although you could only use this as part of a

2 big pools, bar and the most important thing for me food

wifi pretty much didn t work for the entire week

buffet, we tried the dinner and breakfast, just the type of quantity, quality and variety that i appreciate

all inclusive breakfast all fresh and lots to choose from as was lunch,and dinner,always a table available each

laundry facilities on site

exceptionally clean and well kept property with a great breakfast buffet and superb facilities

very well stocked breakfast

the kids pool. the kids play area. the buffet.

welcoming reception, spacious clean rooms with brilliant air con, amazing swimming pools for the kids - and a

surprised that the food served by the pool is excellent

location, shuttle to beach and meloneras

it's annoying when people smoke when you are drinking and eating, and when there are kids around

nice pool and excellent gym- one of the best ever offered at a hotel

we were staying on a half-board basis, and the breakfast selection is excellent, with a great mix of cooked

but impossible to book since they never pick up - i could not lend an iron for my clothes - laundry/ironing/dry

there was no laundry/iron option

staffs, vegetarianas foods of restaurante (on special request) and swimming pools, chill out bar @ 9th floor is

the facilities in the gym/spa were excellent.

we liked having a gym to workout daily

some of the staff didnt want to engage in any talk at all, a lady working at the bar during the day wasnt at

also paloma and the others from animation team were very kind, especially with our kids and they have good

only issue we had was we were unable to connect to the wifi, but we never mentioned it as we didn't actually

and water should have to be free/gratis on the bar and other areas, because there are many kids

place is not cramped, great for families with kids, the hotel has plenty of space for kids to run around