beautiful grounds, very comfortable rooms, good parking. good restaurant on site.

very secure property with parking and lots of guards

understand that the pool was solar heated

the stay the breakfast and the place very nice all excellent

wifi is really bad and does not work the whole time - the toilet flush in our room did not work

staff was kind and accommodating. breakfast was delicious. overall facilities looked great.

moved to a room with two double beds and a king bed but it was not a villa and didn t have a kitchen

the villa was spacious and had a kitchenette

breakfast could have been a buffet, but it was still great

excellent stay and wonderful staff. the breakfast was tasty.

no laundry service available through the hotel - but there is a laundry about 8min walk away

they also did a good job with our laundry

they also had a laundry service, and that was incredibly helpful

close to market & loved ud83eudd70 the colonial feel and fireplace in room!

decorated with style and comfortable and the inner yard is green and pleasant, ideal to have breakfast

wifi is excellent, shower is hot, can't praise casa miranda enough

wifi was amazing was able to take work calls easily

beautiful quiet property in a great location. great breakfast!

location . place . rooms are big and cozy.good breakfast. very green and quiet place.

location was great. breakfast was too basic. very friendly and attentive staff.

parking for six cars inside the facility requires one makes a reservation

the included breakfast was delicious

they did our laundry and it was very good

the staff are helpful - we arranged shuttles through them & got laundry done with a quick turnaround

used the laundry service and the clothes came back a bit wet

laundry

laundryservice

bar rest had difficult hours and not accommodating

gym n pool

is petty the swimming pool doesn't have shadows when there is a full sun it is quite difficult to enjoy fully

breakfast is varied and fresh

the pool was great, they brought our drinks and snack to us in the pool

laundry service prices were excessive,there was no view from the room, location was fine just a 10

interior patio/jacuzzi, comfortable bed, nice staff, good location, on site parking, room service, restaurant

was a well stocked mini bar and snacks - all charged for but a free coffee making facility in the room would

the restaurant and room service staff went out if their way to be helpful

patio with fountain, fireplace, rain shower, and the products were divine

breakfast was delicious

breakfast served a little late

maybe just a little menu to order breakfast items.

the breakfasts on the patios - yummy and beautiful

perfect location, staff were lovely and breakfast was very nice

2) there's no working wifi

we had wifi as well

wifi could ve had stronger connection.

the bad wifi.

laundry service was poor

we could store our luggage and they could help us with our laundry very quick

their laundry service is great and fairly priced

wifi is available all over the property, although the signal strength wasn't super strong, it was

good wifi

they even helped us to send out our laundry to get it done

wifi wasn t great inside the

wifi was intermittent

private parking, in antigua this is a valuable amenity, if you have car, place super clean

they have quite a late check out time and the rooms stay dark so was able to have a much needed sleep in

internet in my room didn t work, i had to stand by the door to catch wifi

wifi is basically nonexistent

wifi signal in the last room at the end of the corridor (room 23 if i remember well)

pet friendly the guest next to us left her dog in the room when she went out, left the tv blaring &

very noisy kids running around screaming until after midnight

close to great food & drink options, with the hostel 2 doors away providing a good laundry service & rooftop

is near the hotel that offers laundry and yoga classes

colorful blooms & hanging ferns were our view walking to our room and while having breakfast

we also had wifi

great location, sweet staff, amazing breakfast and the history of place was

laundry dryer sound can be a little loud at times

the room was a decent size, the bed was comfortable, wifi worked well, pillows were decent, location was great

wifi worked well, bathrooms are always very clean

great location, comfortable beds, good wifi! staff we friendly and rooms were cleaned every day.

the location is very good if you need to park your car inside the hotel parking and walk around

we requested parking on site and it worked out well

there is parking inside for guests and a beautiful

updating some of the hotel's art while we were staying there and the owner,gustavo, covered our laundry service

they also do laundry at the front desk

you ll notice some nice details like usb plugs, laundry bags, blanket, coffee & biscuits, hair drier, nice

and a great laundry service

good laundry service

laundry and spa services were good and easy to get from the concierge

cheap laundry prices

loved the terrace, the attention with checkin, checkout, parking, spacious room with all needed

the breakfast on the terrace was really good, the women at the front desk was very attentive

wifi wasn't good at room, very bad reception

breakfast each morning was a highlight, eggs benedict & fresh juices impeccably served to our table

beautiful, impeccable, nice staff, amazing breakfast

for a similar price you can stay in a few hotels that offer more amenities (pool, spa, restaurant open throughout

either way, a pool and bathtub would be great additions

the breakfast was unbelievable

laundry was a little expensive although convenient

room was spacious, staff kind, facility beautiful, laundry service was fairly priced and prompt

what i liked the most was the hotel is pet friendly and serves plenty of pet food in the lobby

nice staff, great wifi signal great location

the restaurant and bar for being a tourist area closes too early and there is no warning or signs that gives

we did laundry and it came back same day

breakfast was appreciated :) room 3 was nice and quiet even though this hotel is in the center of

amazing breakfast, beautiful hotel and wonderful stuff

breakfast was included in the price and a variety of options were included

reserved a suite, the reservation said the room had a private balcony, a sitting area, fireplace, the images of

wifi wasn't great in the room

the room was clean and spacious and included a fireplace, a fridge and a microwave; the bed was very comfortable

wifi was not great but not important for me at this location.

unfortunately the wifi did not work.

place to stay, the rooms are so pretty with fireplaces in the corners and guatamalen textiles on the beds, and

clothes came back from laundry looking worse than before

staff were helpful with all our questions, organising tours, laundry etc

laundry service good

rated it higher had the staff not wasted an hour of my time by saying clothes i gave them for the laundry were

laundry service offered

really enjoyed the coffee in the room too + the laundry service

there is a great and reasonably priced laundry service

loved the spa tub

size, shower was excellent, coffee machine ready to use every day, staff was kind and helpful, breakfast was

wifi worked poorly, with frequent disconnections

since we drove, parking was import to us and the hotels free parking in a small courtyard perfect

parking lot leaves you wondering

no wifi connection in the room (not working in room 204)

the beds, showers, ambiance, wifi and daily filtered water were great

wifi not real fast, but strong enough

this could be a great stay if you’re a family with kids due to the fact that there are 3 other beds in the

for the price of the cabin i wish the hotel would have accommodated parking for you in the city.

also, the parking spot provided is only in the cabin

this could be a great stay if you re a family with kids due to the fact that there are 3 other beds in the

they drove us to and from the center of town at no charge did our laundry in just a few hours and even gave us

breakfast was free but they did not tell us which meals were and which were not free so we

the place is pretty, breakfast delicious. the view to the volcano spectacular.

the hotel provided wonderful hospitality and served a delicious breakfast

breakfast was great. location was good as well.

cleanliness and comfortable bed staff are welcoming and accommodating they let me have a slightly late check

nice and clean rooms location access to kitchen roof terrace good wifi

wifi

good wifi pretty bedroom comfy bed helpful staff - readily available

wifi was very stable and fast

15 - a dingy room at the very back, noise from the laundry next to it

bed was not comfortable, next to the laundry area (a little noisy), window to laundry area gave us no privacy

working wifi

museum, live parrots in the court yard, excellent customer service and the spa was absolutely amazing

even the wifi signal is low

the continental breakfast isn t continental by american means (in usa a continental breekfast is an

had a great big tv in the room but it struggled with the wifi connection breakfast was very basic nothing to

and friendliness of staff, bar with live music attached so if you want a quiet place choose another spot during

besides all that the stuff is not welcoming and the breakfast was very poor

great drinks and beer selection, great breakfast, incredibly helpful staff, a cute little terrace, and absolutely

the laundry service was efficient and fairly priced

excellent laundry service (the best we had in 3 months in central america

laundry service and attentive to things

laundry service and the beautiful garden and seating area

only thing was no iron in the room or laundry service. we managed.

beds were comfortable, the wifi reliable and the shower hot

the wifi was pretty terrible too

good value for money, nice breakfast, very good wifi and great location.

breakfast was a let down

is super nice, you can see fuego the shower is warm no key but always someone at the door breakfast included it

breakfast varies every day and it is served in the garden if you prefer

beds were comfortable. room service was great , cleaned properly.

wifi was not working super well in the rooms, no drinking water available

breakfast was terrific

wifi was a little in an out and the room was a bit small for four people

i am so glad we were able to eat on a rooftop bar rather than inside

the first room was in corner next to a bar and no windows

the room off of the bar is noisy

location is good, breakfast is great. employees friendly.

the breakfast was excellent: eggs, beans, papaya, bread, and great coffee

the location, the service, the facility to get you tours, breakfast was good and the price vs value, worth it

great location. wonderful breakfast. very helpful staff.

great box breakfast for early trip

the tv got all sorts of channels, and the wifi worked well

we used the laundry and spa services, both were super great

the 'presidential' suite is no larger than a deluxe room and adjacent to the laundry room

we also used their laundry service and it was extremely fast aswell as cheap

they have laundry available

the most friendly staff and the best bar in all my travelling experience

and the wifi generally worked pretty well, too

room service - no silence policy after 22h00 and before 07h00 - no hanging space for clothes

nice, clean rooms. very secure location. kids enjoyed the pool and playground.

you can getvyour laundry done across the street

we stayed 10 nights and were very happy with the comfortable bed, hot shower, breakfast and cleanliness of the

the ladies at breakfast were helpful and the food was delicious

wifi rarely available in second floor room

breakfast included was perfect

laundry service across the street and center is a block away

it had the added benefit of having a massage spa right in the lobby of the hotel which we used extensively

they made me breakfast and coffee earlier than everyone else because i had to get up early for a hike and they

the staff was outstanding and the breakfast was delicious

bedroom super comfy, breakfast delish ,spa massage was soo relaxing ud83dude0c christopher in the front desk

laundry service was reasonable price

it had wonderful kitchen and laundry facilities

speedy laundry service

the laundry service is high recommendable

they have laundry service

couldn t do laundry because it was saturday night and there is no laundry on sunday

the laundry service ruined our clothes, which although was not the fault of the hotel, the manager did

they offer laundry services for 3-6 euros, depending on the load

i was literally placed right next to an open laundry room which felt like i was at laundromat with all the

the laundry service shrank/damaged my clothes beyond repair

we used the laundry service which was very quick and the clothes were lovely and clean

best of all same day laundry service for when you return filthy from volcano ud83cudf0b hike

they offered us laundry services if we needed but since it was the beginning of our trip, we did not need to

laundry is more affordable elsewhere

they even had laundry service which was really helpful to us and even had the facility to clean your shoes

breakfast was great

the breakfast was delicious

friendly staff, great location, great breakfast

we can use also the kitchen for quick lunch

as well as a spot to place them (especially for the bar of soap) in the shower so nothing touches the floor or

this place has a great location, helpful staff, laundry service, good security, and a great value

for an extra charge they did my laundry and it was much appreciated

the lady that runs it was great and did an amazing job with our laundry which was really appreciated

was excellent, the room was clean, the wifi was fast, and they even do very cheap and fast laundry at a very

laundry was expensive and we had to pay some random quetzales, they couldn t even say what for

are basic but clean, smells like fresh laundry as soon as you enter

was very friendly, the facilities were clean, and breakfast was very yummy

no breakfast available.

the breakfast was delicious

breakfast was very good

quality cotton bedding and there are laundry

we also benefited from an excellent (and super, super fast) laundry service for a very reasonable price

good customer service resourceful and friendly my laundry was done ( for a fee)

great price for doing laundry

wifi dont work in the room bed is hard

location, on the edge of the city centre - walking distance to coffee and laundry facilities

friendly staff, cheap breakfast and laundry

we also used the laundry service which was a reasonable price for the area (50q for a mid-sized load)

good location, walking distance to the centre (12-15 min), quiet laundry service is available and got it back

laundry service is available, i think a small bag is 30 quetzal and a large bag is 50 quetzal

fair price. good and speedy laundry.

they offer a laundry service, and have complimentary tea and coffee for most of the day

they also offer a laundry service which was quick and well priced

there is a kitchen, a laundry service, free water and coffee and tea

cleanliness, warm staff, quiet sleep, laundry service is a plus, and of course its location

good laundry service

good location, nice quiet inside room. small deck upstairs to dry laundry.

their laundry was slightly expensive compared to full-fledged laundries

they were nice enough to let us do a bit of laundry in their basin and had a great spot for hanging it up on

access to the kitchen was nice

also they charge 40q a lb for laundry which was literally outrageous

the hotel is very clean, the rooms are big and confortable, the wifi works perfectly, the bathroom is very

after the upgrade, wifi is not stable enough for videoconferencing

the cable and wifi were free and rather reliable

laundry service is fast and a great price

placed next to public coffee and laundry room

laundry available per bag, small or big so not per piece

staff was helpful to arrange for expedited laundry services after an outing to acatenango

asked the sheets to be changed and they gave us a new one with even more stains laundry service really expensive

we were given a very tiny room next to the laundry area (very noisey) with 2 double beds

pet friendly can improve

the wifi there was very fast compared to most other hotels and locations in guatemala

the wifi sometimes stopped working for a few minutes but then it was good again

place was really clean and the staff was amazing, i never had a problem with the wifi

very good breakfast

beds, fully furnished bathroom with hygiene products, great staff and a fantastic fresh breakfast

good breakfast included with a great view of the volcano

be a litte more organized, it would be good to get the breakfast coupons on the day of arrival and coupons for

they did change the room, however it was right next to the laundry room which meant

laundry service was the worst

wifi works in the room

bed, dog friendly, use of pool and sauna at sister hotel nearby

limited facilities like no spa or pool, bathroom could have been a bit more spacious

wished the spa was open later.

services, romo, wifi

kid and pet friendly. very clean

decor, pool, gym, room service, fireplace in room, attention to detail in room and bathroom (coffee maker,

large kids playground

great hotel, good location and cheap laundry service !

no room service or other amenities , no water to drink

location, very clean and regural room service, hot water, very friendly stuff, quiet and

wifi would sometimes cut out, but it was good for the most part

they have wifi, in our room we didn t get any signal, so we were forced to use our mobile data, but either

i also got completely ripped off with my laundry and charged $120 for a few

damp, so the third one was the one we took, which didn t have any natural light sadly, and wifi didn t work

it says its a hotel & spa while the only spa thing they have is a room where you can book massages

like the location, kindness of the staff, peacefulness, spa massage fantastic, style of the building and spacious

of parking is not very convenient

it is possible to pay for laundry services

- the breakfast was included and wonderful

beautiful garden! good breakfast! very quiet area.

the decorations, the plants, the room, the clean bathroom, the breakfast included, the staff was so polite and

we loved the breakfast they had and the staff very very helpful with information about the town and where to

the hotel is in a perfect location 2 minutes walk from everything, market, supermarket, laundry and restaurants

in room 101 i stayed, it was close to reception and laundry area so hear washing machine as well

the wifi worked really well & there was a smart tv in our room

the only thing was the wifi signal that at times was slow and would not connect at times

nice, clean rooms, very quiet. wifi was perfect too!

great location. lovely staff. laundry was done very well.

there was a broken window that didn't open and one window that opened into the laundry room

excellent location, kitchen to share

the kitchen is located in the lower terrace with a fridge available for guests and a supermarket just

the kitchen could be a little better cared for - dish towels for drying dishes etc.