coin laundry and comfortable clean rooms are pluses

kids playing in the sports hall

friendly staff, free airport shuttle, nice room

very overwhelmed by the front desk staff and the shuttle drivers

free shuttle is awesome

reception was helpful and a laundry on site (payable) was very useful

i also saw a laundry facilities available

they did not have working laundry services as advertised

very very cute, laundry service machines

laundry would be useful

large clean rooms, laundry facilities onsite

free laundry room, breakfast and lovely pool area

free laundry

the room was clean and tidy, the kids loved the pool and there were laundry facilities

i also love that their laundry is right across the gym

ice machine was broken, no laundry , no pool or spa

everything, i would add more breakfast toppings

the tv was large and newer, but the wifi was slow - even watching a movie on the hotel s own tv, it paused

wifi was disconnected continuously

told us a lot of interesting things and provided good recommendations as well as agreed for a late check out

more laundry facilities would be helpful. washers and dryers busy

had a guest laundry

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

they put me in a quiet room right by the guest laundry area as requested

the laundry room was much appreciated

clean has laundry, also the jacuzzi was amazing

use of laundry facilities and the spa/hot tub were well needed and much appreciated

the gym could have had more equipment.

accommodations and shuttle to sfo made it perfect

breakfast was good. hard to keep large service of eggs and sausages hot but the staff did well.

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

free shuttle to and from the airport, very cheap, free parking, laundry available

this location with heated pool, laundry, close to airport with shuttle

t like, the only thing i can think of is once the front office didn t have quarters for the laundry

things needed improvement like the first laundry, refrigerator at least in the room

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

30am by lot of noise from the laundry room to the point that the two kids could not sleep

the bar was comfortable & convenient

handy for the airport bed comfortable rooms big gym decent

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

i also liked that they had laundry services although i didn't have the chance to

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

staff were friendly and laundry onsite

laundry facilities

excellent and helpful reception staff. swimming pool. laundry facilities.

also i wish each floor had laundry service

room was next to the laundry room and it was very loud

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

great setup, clean, my son enjoyed the view. staff super nice, room service was great.

the only nice part of the hotel was the bar

kind of staff and they have somewhere you can do your laundry

their laundry fee is good too.

because of the coronavirus, they had to shut down the gym and laundry rooms

the laundry room needs a change machine or to be able to use card

free parking, breakfast included, laundry room available, secure

it has a very small pool, great breakfast choice and guest coin laundry

there is a nice gym and laundry room

it was clean and it had a laundry facility. you were able to access netflix from their tv

had to walk across the main hotel building to eat breakfast, do laundry & use the fitness center

nice room, pool, gym and laundry services.

laundry really expensive to do on site

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for

stay away from the laundry

-because of covid the airport shuttle didn't work (but they called a taxi for us ) the laundry was not

cost of laundry

room was next to laundry. vent in bathroom leaked, no one resolved it.

new. clean. great breakfast. shuttle to the airport.

breakfast was excellent, thank you

large room, good breakfast and gym.

at breakfast, the coffee and waffles were good

our room was located near laundry room

laundry costs a lot of quarters but there is no change machine

pool, laundry facilities, location

location wonderful staff superb breakfast buffet large rooms all amenities provided laundry fitness breakfast

close to airport and other areas for shopping, laundry, groceries, fast food and

and the laundry room was definitely a plus for my family

the laundry room is pretty small but it's open 24 hours if you ever need it

the location of the laundry room.

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

laundry room was very dirty

there was dirt left on the kitchen floor area

evening reception, the price of a beverage was high and the bar tender, well she was rude no glasses gave me a

i called front desk that our room was never had room service done

we were a party of 10 with kids and 3 rooms and had more space the

bars and restaurants were open with limited hours, no pool

no laundry bag aswell

laundry for guests per floor! fitness facilities and overall room

it has a really nice laundry room and business center

excellent breakfast & great coffee.

breakfast was fresh and tasteful

good laundry

laundry inside the hotel helps us during our stay

the breakfast is also great

dated old. needs updates. pool no water. blah.

pool is closed

more breakfast buffet (but instead you have to order based on a very limited selection), no more laundry service

additionally, there was coin operated laundry, bit no way to get change

i like the self-service laundry for my business trip

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

complimentary shuttle bus and laundry room

privacy, ammeneries, free laundry!

laundry service is spectacular

accommodations, beds, kichenette, laundry availability

great to do a load of laundry. the place was clean and quiet.

laundry, room with kitchenette

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

big room, very confortable bed, indoor swimming pool.

was a great size and had everything we needed, including kitchen facilities

elevator was to far from the room, this didn t allow us to use the hotel pool or gym.

could of had a better breakfast..not much there..

breakfast buffet would have been nice

are not light blocking - very bright in the morning toddler said it smelled like mommy butt (non-smoking room

free parking, great staff as well as continental breakfast, fresh orange juice and hot coffee

wifi sucked

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

love the pet friendliness

lovely clean room . awesome indoor pool. got a great deal.

very nice rooms with fridge and coffee machine, wifi free and fast, steps from airport.

loved the real gym: great updated equipment (i

kids loved the pool. i loved the price and proximity to airport.

pool was a little too warm, and it would have been nice if there were some things for kids to use when at the

the pool area was also nice and my children enjoyed it

i got an early check in and they kept me informed and loaned me a converter plug

was free last year when i stayed here, and laundry too

whole layout of the room was excellent very clean in and out great bar and it was a great vibe recommend it to

floor at the pool was a poor choice, it was extremely slippery

in the description it says it s kids friendly but honestly i don t believe that

my room was noisy i could hear the elevator all night ; no room

hotel is clean, up to date, has a restaurant, fitness room, pool and laundry center

loved that a gym and laundry mat was available

great staff! they have a laundry room, 2 rooms for gym (1 cardio and the other weights)

very great place for stay before departure (they offer airport shuttle, guest laundry and etc).

bed is comfortable, laundry was

laundry facilities terrible, nothing worked properly

paid laundry, plumber woke up us at 7 am to check water temperature in the room

laundry piled in hall

laundry was 3$ per wash which is too expensive

there was a guest laundry

it was very convenient to have an in-house laundry available for our use

i use the laundry room, i think the laundry is a little bit expensive.

shuttle was on time

wifi and poor free breakfast, i ended up going to trader joe s for my breakfast foods daily.

nice location , big rooms , decent breakfast, lovely staff

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

no pool no laundry service

i needed laundry room, got that done

room next to laundry room can prevent you from sleeping at night; try to avoid

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

flexible management as we first had a room next to the hotel's laundry

room was next to the busy laundry room

the carpet in the room was filthy (my kids' feet were black

they also had a pair of washers and dryers to do last second laundry

breakfast was included and laundry facilities were available onsite

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

laundry facilities. one dryer was out of order.

coin laundry machine, soap sold at deskfront

stay the room was comfortable and clean, with access to a laundry which was very convenient

there was a warm indoor pool and there were laundry facilities on-site

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

also wished the pool was working

did struggle much with the laundry facilities as i stayed for a week

traveled for a week before staying here and needed to wash my clothes- thankful for their laundry room and access

we used the laundry room, but the washer/dryer were $2

guest laundry machines cost $4 to wash and $4 for 30 minutes in dryer

i believe my room may have been above the laundry room

everyone was pleasant and friendly. great with kids and made it really relaxing.

the $100 pet fee which is absolute price gouging

the free shuttle bus and cleanliness

excellent bar and restaurant.

helpful, guiding us through our rental car drop off at the hotel, to the gas station, getting our golf clubs

quiet room with a great breakfast and laundry room.

gym was great , laundry facilities were good

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

in the same area is a washer and dryer for laundry needs

very nice laundry facility and fitness room

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

nice staff , indoor pool and came with 2 little kids, staff was able to check us in a little early

great wifi and a very comfortable bed. airport shuttle service was also good.

the gym offers all needed equipment and is held in a great condition with quite good machines.

laundry facility expensive and in parking garage

pswd i asked about nearby restaurants - he responded google it you had to go outside for ice or laundry and yes

laundry is located outdoors in back of building; and i think i saw the ice machine next to the

requested 2 additional towels, they only gave me one stating that it was too early to do laundry

check in and parking was very quick and easy

i requested for the late check out at 1pm and it was granted that day

the restaurant could not deliver room service, i had to go down from my room to pick up food.

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

arrived very late but still had a nice welcome with a warm cookie

the hallways always had dishes from room service for days. our shower curtain was dirty.

laundry facilities if needed

nice to have laundry available but it was almost $5 per wash and dry

loved the pool, happy hour, and breakfast. the room also was very spacious and very clean

indoor pool and breakfast

breakfast was very good

the laundry facilities also had a line and perhaps they could consider more than one set of machines

the convenience of the laundry room was a bonus

laundry facilities were useful

laundry was upto 9.00pm and opens only at 6am

breakfast had healthy options

would be great if you had a laundry facility and a continental breakfast within the hotel premises

i had called for laundry bags and they never brought them to me

the view, the room, and the room service.

view. room size. wifi excellent signal.

the pool was too cold

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

should consider having laundry

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

is no coin operated laundry ( i think there isn't one)

no self serve laundry facilities

quiet, nice laundry facilities

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer

elevator ice machine laundry and store room

clean and comfortable, good breakfast

a bonus too is you guys welcome pets

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

the laundry facilities was a bonus for us

i liked that it had a fridge, microwave, coffee maker, hair dryer and wifi

know about the accommodations of the hotel such as when breakfast was served and how to use the wifi

wifi was awful, wouldn't work and when it did would only be for a minute

location, location, location. oh, and free laundry facilities.

there were many amenities included with the rate, including access to laundry facilities, a fitness center,

the front desk staff was extremely accommodating and i was even able to do my laundry.

the facility does not have a laundry service

we also used the hotel laundry machines which are clean with change available at reception to use the machines

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

there was a shuttle, laundry and a hot tub for sore muscles

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

guest services - laundry - business center are excellent !!

better maintenance of laundry facilities

location for what i needed, room was well designed and laundry was very inexpensive

parking is too small

free parking

tight parking

the parking lot is small under the building due to the pole

the dryer didn t dry so well in the laundry room!

and free laundry

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

convenient parking and amenities next door

parking a little difficult, but ok.

lastly room service was not that great was offered towels but they did not come into room to change sheets

parking was a little difficult, spaces were small. reception was not that friendly

people above us had noisy little kids who ran around constantly but that was not the hotel s

guest laundry was out of service. washer and dryer both broken

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

clean and parking lot well lit for coming back later at night

was a little noisy at times with kids running up and down the hallway

great breakfast, nice pool area, fun little fitness center and the option to eat lunch and dinner in the onsite

also, a guest laundry, exercise room and a breakfast area with a free breakfast

good laundry facilities, good kitchenette

gym could be better

area is quiet with a few chain restaurants across from the hotel's parking lot

great breakfast

24 hour self service laundry using the app was perfect for a long time stay

very clean and spacious. central location. good breakfast. nice laundry room.

room service every other day was fine

bed was decent and kids enjoyed a home away from home

the room included a kitchen is well maintained with essential items for us to prepare meals

laundry facilities, swimming pool, service center, close to a big shopping

laundry, which is still only $1 per wash

no regular room service in a 4 star hotel even paying too much for the hotel

pet fee is too expensive at $150. my dog is clean and si not make any mess on the floor.

room service is bad, there was no water for a day and wifi got disconnected for a day

i appreciate having a laundry facility

laundry facilities are good

self service laundry machines no hot water for hot washing and dryin too expensive; guest are loud; hotel does

also there were no laundry soap dispensers in the laundry room so unless you bring your own you can't do laundry

clean, ample parking, large room, laundry available, accessible bathroom

impossible to connect to wifi

the owners accommodated an early check in, and baggage storage after we checked out, along with public transport

wifi kept dropping out which was annoying.

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

there are laundry services available on the second floor and also a dry cleaning service available

the gym had been expanded and they removed the pool all

the kids love the pool, so easy to access

we wished the bar was open

there was a kitchen and a laundry room available

the shared bathroom and kitchen really dirty

this hotel is dirty (ground, restrooms, kitchen - old food moistened in the microwave, etc..).

wifi was okay

changed wifi password on us when we lost an uber and had to re order

it would be useful if there was a guest laundry

doesn t have guest laundry

not e4ven a laundry bag

it is always clean, well-lit in the parking area, super friendly & helpful staff

service was great, very nice staff the gym is excellent for an hotel and for someone who trains seriously it

one a small note, there isn't laundry service which is a bit inconvenient

i loved the extra features including the in-room fireplace and kitchenette

the view was beautiful, i can't say enough about the staff they were like our kids we loved this hotel better

wifi wasn't strong enough

fireplace in the living room area

location- ocean right in front. easy access to walking/ biking parking for guests

limited parking

wifi was terrible

wifi wasn't working.

parking is easy, there are bikes to borrow

no reception area. pictures of the laundry department on the profile, yet none to be seen.

the staff , the convenience of having a laundry room and not having to share a bathroom!

of laundry facilities, ice machine, vending, etc

is friendly, laundry is accessible and easy to use, the whole property is very clean, bed is comfortable and

i tried to make laundry all day but the machines are used by the cleaning lady until 8 pm and than they all my

laundry room available for guests

accessibility, having an ironing box and laundry

helpfulness of the staff. good laundry. nice and clean.

supermarkets, laundry and lots of bars and restaurants within walking distance

the rooms were clean and tidy and there was ice and vending machine and laundry facilities on site