gym was great , laundry facilities were good

very nice laundry facility and fitness room

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

operated laundry issues

aircon is not functioning properly room is really hot. self-laundry facility not functioning.

the $100 pet fee which is absolute price gouging

time there were a couple of conferences with lots of kids who were over zealous at times

kids took over the pool splashing like crazy and well

request for late check out foc agreed immediately

shuttle was overfull at 4am in the morning.

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

cole proximity to airport and mission district, pet friendly

great location, above average gym. room service was good

location clean gym pool rest

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

staff very pleasant & helpful great breakfast will store bags able to do laundry

laundry facilities. one dryer was out of order.

they also had a pair of washers and dryers to do last second laundry

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

hotel provides free shuttle from sfo. rooms were clean and we had a good stay

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

the hallways always had dishes from room service for days. our shower curtain was dirty.

hotel has an airport shuttle which picked us up at the airport and took us back to the airport the next day

flexible management as we first had a room next to the hotel's laundry

room next to laundry room can prevent you from sleeping at night; try to avoid

room was next to the busy laundry room

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

scrupulously clean and tidy with evryrhing i required plus a shuttle service to and from the airport

nice to have laundry available but it was almost $5 per wash and dry

laundry facilities if needed

all is good. enjoyed the pool .oh the blower in the spa would not work.

work,no toothpaste, pillows were uncomfortable, not enough dining options & i couldn't get any room service

i called room service and took them two hours to come by and provide the needed amenities

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

i needed laundry room, got that done

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

no pool no laundry service

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

i use the laundry room, i think the laundry is a little bit expensive.

it was very convenient to have an in-house laundry available for our use

kumar was awesome let me in on a early check in rooms were super clean beds where the best will definitely

easy check-in, check-out, great breakfast, and very close to the airport

the breakfast is good. the location is perfect for traveller, they shuttle too.

should consider having laundry

no self serve laundry facilities

is no coin operated laundry ( i think there isn't one)

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

easy shuttle from airport, nice room, excellent fitness center and pool.

fresh crisp linen and towels, free shuttle to airport, very convenient to airport

lovely pool, great (but expensive) breakfast, convenient location

i got an early check in and they kept me informed and loaned me a converter plug

westin was pet friendly, clean, with a great location overlooking the bay and the airport

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

there was several outside locations to sit and enjoy the outdoors with things to entertain the kids

the hallway to the rooms smelled and the room smelled a bit like it maybe had had a pet living in it for a

family friendly hotel - lots to keep the kids busy and great shuttle service to and from airport and local

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

not a bad gym

property is new and the kitchen is well stocked

i really like the breakfast and its convenient location.

laundry inside the hotel helps us during our stay

good laundry

the gym is quite small and a bit small

pool was not open

breakfast was the low point, as it was just a sparse offering of selection.

the laundry machines were not working

noise level in the am, was near laundry area.

location, location, location. oh, and free laundry facilities.

the guest laundry situation was not the clearest and there was inconsistencies between staff.

i was surprised to find out the laundry facility was

laundry costs a lot of quarters but there is no change machine

our room was located near laundry room

close to airport and other areas for shopping, laundry, groceries, fast food and

site was very spread out which was a bit of a nuisance when we used the laundry

free laundry. adequate size rooms

laundry facility broken elevator broken

there was a shuttle, laundry and a hot tub for sore muscles

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

guest services - laundry - business center are excellent !!

electric vehicle charging. laundry on premises. no touch door keys.

their laundry fee is good too.

because of the coronavirus, they had to shut down the gym and laundry rooms

clean, including bedrooms, dinning area, parking lot and laundry room

free parking, breakfast included, laundry room available, secure

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

coin laundry (great when been away for a while), comfortable room and reasonable price

had to pay for laundry and the dryer doesn t dry some of the clothes even after 45 minutes

24 hr laundry very comfy and spacious rooms hotel staff who actually deserve a big smiley face -

i also liked that they had laundry services although i didn't have the chance to

location for what i needed, room was well designed and laundry was very inexpensive

parking is too small

there was plenty of parking close to our room, which was great

free parking

parking was tricky

good bathroom, laundry on site

i would like to mention ken in particular who helped us to get our laundry done

laundry would be useful

guest laundry is rather expensive at usd 5 each for washing and drying.

laundry available for additional price

coin laundry and comfortable clean rooms are pluses

the free shuttle was much appreciated and it leaves every half hour

friendly staff, free airport shuttle, nice room

phone the hotel (can use the airport shuttle phone to reach the hotel) and may be surprised the bar closes at

beds, nice to have a slide out desk/table and quality products in the shower, great to have gym

ice machine was broken, no laundry , no pool or spa

very helpful staff free breakfast free parking right next to airport

bed really comfortable. amenities good and breakfast basic. staff helpful and welcoming!

the weight machine in the gym doesn t have the bench but it s manageable

wifi was great and the building was quiet and smelled good

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

more laundry facilities would be helpful. washers and dryers busy

had a guest laundry

they put me in a quiet room right by the guest laundry area as requested

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

clean has laundry, also the jacuzzi was amazing

use of laundry facilities and the spa/hot tub were well needed and much appreciated

the gym could have had more equipment.

no gym or pool.

one night stay before a flight and the la check in, breakfast and free shuttle made it very convenient

the dryer didn t dry so well in the laundry room!

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

and free laundry

things needed improvement like the first laundry, refrigerator at least in the room

one laundry room on site

laundry facilities on site

t like, the only thing i can think of is once the front office didn t have quarters for the laundry

laundry is just two washing machine and one dryer

30am by lot of noise from the laundry room to the point that the two kids could not sleep

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

clean rooms. convenient to the airport. good bar and restaurant. great staff.

staff was really good! gym was also good enough.

i had trouble getting them connected to the wifi since i had to login

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

room was next to the laundry room and it was very loud

also i wish each floor had laundry service

outside of hotel looks nothing like the pictures, nor does the bar area

also apparently room service ends at 10pm and there is no other way to get food

room was next to laundry. vent in bathroom leaked, no one resolved it.

staff was very friendly. location was very neat and tidy. breakfast was good.

clean, comfortable and roomy. the breakfast and coffee was very good

bad wifi

at breakfast, the coffee and waffles were good

laundry really expensive to do on site

cost of laundry

cost of doing one small load of laundry was quie expensive

stay away from the laundry

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for

refrigerator, dishwasher, two separate bedrooms each with own bathroom; there s also laundry facility in the

free laundry

doing laundry for free and having good breakfast.

large clean rooms, laundry facilities onsite

breakfast was included. laundry service available. pool area

there is a nice gym and laundry room

it was clean and it had a laundry facility. you were able to access netflix from their tv

well equipped hotel (especially the laundry can be helpful

nice room, pool, gym and laundry services.

like that it has a mini grocery, a coin laundry,, a gym

guest laundry was out of service. washer and dryer both broken

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

i also really appreciated that parking was free

they are very friendly with kids

great breakfast, nice pool area, fun little fitness center and the option to eat lunch and dinner in the onsite

my kids love the pool n the staff where really friendly

room service did a good job keeping the rooms clean

i would say the indoor pool is a definite step up from the other hotels, but the breakfast and kitchen in home

the staff, the facility, safe place, breakfast are great and fresh

we were a party of 10 with kids and 3 rooms and had more space the

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

the laundry room is pretty small but it's open 24 hours if you ever need it

and the laundry room was definitely a plus for my family

laundry mat was dirty

there was everything you needed, laundry etc... the beds were comfortable and it was very clean

laundry for guests per floor! fitness facilities and overall room

it has a really nice laundry room and business center

no laundry bag aswell

desk lady could be nicer to kids and more welcoming

excellent breakfast & great coffee.

were given the room across from the laundry room

they didn t have any quarters for the laundry.

complimentary shuttle bus and laundry room

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

accommodations, beds, kichenette, laundry availability

laundry, room with kitchenette

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

people at the front desk are always professional, the free laundry room, the outside area is very clean, love

the room was big and comfortable. laundry service in place. very good and rich breakfast.

very clean and spacious. central location. good breakfast. nice laundry room.

24 hour self service laundry using the app was perfect for a long time stay

there was a good breakfast supplied and the kitchen in the rooms was more than adequate for cooking a meal

there was a good breakfast supplied and the kitchen in the rooms was more than adequate for cooking a meal

the gym needs a little more equipment but overall the stay was great!

good laundry facilities, good kitchenette

also, a guest laundry, exercise room and a breakfast area with a free breakfast

breakfast, parking included

parking, super clean, ample rooms

the best things to us were small kitchen of the room and the breakfast next morning

laundry, which is still only $1 per wash

laundry facilities, swimming pool, service center, close to a big shopping

was very nice high class hotel at a reasonable rate. nice restaurant and bar as well

liked the gym

pool was beyond cold and really dirty (hair floating everywhere)

i appreciate having a laundry facility

clean, ample parking, large room, laundry available, accessible bathroom

also there were no laundry soap dispensers in the laundry room so unless you bring your own you can't do laundry

laundry facilities are good

self service laundry machines no hot water for hot washing and dryin too expensive; guest are loud; hotel does

was free last year when i stayed here, and laundry too

the kids slept through it

the floor at the pool area was to slippery.

the room was beautiful and so roomy! it was also lovely to have a pool and fitness area.

unfortunately i didn't get a chance to try the hotels major amenities like the indoor pool, the bar, restaurant

a room prior to flying out the next day, booked a non-smoking room, but room i received smelled quite bad of

wifi connection is either great or non-responsive

microwave, refrigerator, king sized bed, free uber to airport, free wifi, price of stay, parking,

staff was very friendly and helpful.complimentary breakfast was really nice.

a little bit more to offer for breakfast

there are laundry services available on the second floor and also a dry cleaning service available

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.

the kids love the pool, so easy to access

apparently teams of young teens were staying at the hotel and both the kids and chaperones were very disrespectful

they also have a laundry room, but the machines are coin-based (purchase at the front desk)

too few laundry facilities. no microwave in room.

much to my surprise the attendant said they had no clean laundry in stock and would fulfill the linen request

very great place for stay before departure (they offer airport shuttle, guest laundry and etc).

hotel is clean, up to date, has a restaurant, fitness room, pool and laundry center

laundry facilities terrible, nothing worked properly

there was a guest laundry

laundry piled in hall

paid laundry, plumber woke up us at 7 am to check water temperature in the room

laundry was 3$ per wash which is too expensive

doesn t have guest laundry

not e4ven a laundry bag

it would be useful if there was a guest laundry

however, the room was clean, fully stocked with the usual amenities and we had no problems with parking or with

very clean, comfortable beds, great price, staff very friendly, free breakfast and free parking.

coin laundry machine, soap sold at deskfront

there was a warm indoor pool and there were laundry facilities on-site

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

stay the room was comfortable and clean, with access to a laundry which was very convenient

liked that we had a full kitchen to cook our own food during the covid-19 pandemic

guest laundry machines cost $4 to wash and $4 for 30 minutes in dryer

last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry -

i believe my room may have been above the laundry room

ice, laundry, our room had an empty nice mini fridge i put my drinks in

did struggle much with the laundry facilities as i stayed for a week

the laundry room, gym were all well kept, clean and easy to use with nothing

to use a washer you need to purchase laundry detergent which is hugely overpriced if you buy it from their

not having a laundry facility inside our room, but no big deal.

perfect for a long stay clean and spacious rooms with full kitchen, laundry room onsite, gym, a trail for

they even had a laundry room on site

the great laundry room was

i also didn't like that i wasn't told clear information on where the guest laundry was located

i liked they had a laundry facility on site

laundry room, tv

having my own kitchen and full size fridge.

the room is huge of course lots of laundry and dryer machine microwave availability

also needed coins and or dollar bills to get coins in order to wash laundry

the vending area was nice and there were laundry facilities onsite.

laundry

the room was clean. it was close to the laundry machine and the parking lot.

could not use the laundry

i was disappointed about the laundry - it was available only for american app store holders

i love that we had a full kitchen and access to a bbq

the pool and spa are really good.

) & breakfast was awesome

nice to have laundry facilities on site

breakfast was very nice . i liked having a 24 hr. laundry room!

friendly staff, laundry facility

even have laundry w/plenty of equipment

only thing is more selection of breakfast items, maybe include some microwaveable burritos/egg sandwiches and

crew loudly talking in spanish between each other, dirty laundry left on the floor by the rooms by the cleaning

there's a gues laundry, which was super helpful

the laundry room machines have mobile app to operate after downloading and adding 25$ to this app

how to get there, where the elevators were located, what time breakfast was and where, where the laundry room

bar service really nice everyone if very sweet front desk, maintenance, manager mark

wifi was very unstable.

andy,& anita at the front desk accommodated us upon requesting a early check in

gym was amazing, breakfast was definitely amazing

the bed was comfortable to sleep and breakfast was great and service was friendly

gym facilities are

the laundry facilities also had a line and perhaps they could consider more than one set of machines

laundry was upto 9.00pm and opens only at 6am

laundry facilities were useful

the convenience of the laundry room was a bonus

also i couldn t do an initial wifi hook up from my room

also, a few more machines and weights within the gym would be desirable

the breakfast was excellent as well as the fitness room.

loved the bar in the evening and breakfast in the morning

breakfast could be better, overall was fine.

helpful, breakfast was excellent with variety and healthy options, food quality at dinner in the bar was excellent

would be great if you had a laundry facility and a continental breakfast within the hotel premises

i had called for laundry bags and they never brought them to me

wifi nonexistent. beds unsupportive lumpy

hotel is located right next to the beach, with free parking and coffee in the room

the bar of soap in my room was used. the check in/out time were in accurate.

requested 2 additional towels, they only gave me one stating that it was too early to do laundry

pswd i asked about nearby restaurants - he responded google it you had to go outside for ice or laundry and yes

laundry is located outdoors in back of building; and i think i saw the ice machine next to the

laundry facility expensive and in parking garage

clean room, roomy. wifi

microwave/mini-fridge in every room, laundry facilities, very clean overall

laundry available, good parking

easy free parking free hot breakfast pool. gym. laundry

breakfast was fine

i also appreciated the free parking

good room, tv, air conditioning, location, laundry

absolutely wonderful staff, laundry facilities for guests and great free breakfast selection.

the room is clear. hotel has laundry. good to have it for long trip

laundry room

the breakfast was awesome. staff were helpful!

laundry room

laundry facilities were clean and had probably 12 washer and dryer sets, great for fresh laundry

nice gym, pool

family and pet friend. perfect stay for any guest!

the breakfast serving was awesome

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

the laundry facilities was a bonus for us

were cold, heater works badly, wifi did not work in my room, walking around felt like from horror

know about the accommodations of the hotel such as when breakfast was served and how to use the wifi

wifi didn't work while we were there and staff weren't able to help