stay the room was comfortable and clean, with access to a laundry which was very convenient

there was a warm indoor pool and there were laundry facilities on-site

coin laundry machine, soap sold at deskfront

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

also wished the pool was working

i believe my room may have been above the laundry room

traveled for a week before staying here and needed to wash my clothes- thankful for their laundry room and access

did struggle much with the laundry facilities as i stayed for a week

we used the laundry room, but the washer/dryer were $2

ice, laundry, our room had an empty nice mini fridge i put my drinks in

laundry piled in hall

laundry was 3$ per wash which is too expensive

#2 guest laundry was broken so you had to use the sister motel next door

would just ask if they could offer better brands of laundry detergent supplies for there guests to buy

there was a guest laundry

loved that a gym and laundry mat was available

great staff! they have a laundry room, 2 rooms for gym (1 cardio and the other weights)

much to my surprise the attendant said they had no clean laundry in stock and would fulfill the linen request

the hotel also has a self-service laundry facility

hotel is clean, up to date, has a restaurant, fitness room, pool and laundry center

was free last year when i stayed here, and laundry too

not really a wow room view pool was very small

the atmosphere at the bar was very welcoming and i was able to have a late dinner

location, friendly staff, excellent food and bar onsite, clean comfortable room and huge bathroom

bad side was the pool was very small and it did not seem clean

hotel, sheets had stains on them, must have previously been a smoking room as there were cigarette burns on the

was clean and arranged early check in

breakfast is only coffee and packed danish or breakfast bar

clean, wifi, and tv was easy to use.

that this is one of the few decent hotels left in the bay area that still has some designated smoking rooms on

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

the laundry machines here are also free to use for guests, which was a welcome surprise (i knew they

laundry, room with kitchenette

people at the front desk are always professional, the free laundry room, the outside area is very clean, love

great breakfast and laundry facility

they didn t have any quarters for the laundry.

comfortable bed, spacious room, tv, nice bathroom, great reception, guest laundry, parking space, etc

additionally, there was coin operated laundry, bit no way to get change

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

complimentary shuttle bus and laundry room

laundry for guests per floor! fitness facilities and overall room

no laundry bag aswell

it has a really nice laundry room and business center

improvement - could have more amenities outside room, like swimming pool/spa/games room for kids

nothing to entertain kids

i called front desk that our room was never had room service done

also too many kids parents not taking care of their kids at the pool not sure if there could be a limit or an

room service :never attend phone room service

the room, the facilities, the food and drinks and bar and location.

excellent breakfast, huge rooms, friendly service

laundry room only had one small washer and two dryers

there was everything you needed, laundry etc... the beds were comfortable and it was very clean

fact it had free wifi, a swimming pool, breakfast each morning & laundry facilities

the laundry room is pretty small but it's open 24 hours if you ever need it

laundry mat was dirty

room was next to laundry. vent in bathroom leaked, no one resolved it.

good breakfast, comfy beds, all needs met

i loved the complimentary breakfast, close location to the airport and the comfy/clean room.

the gym open 24 hours we recommend

wifi; very spacious bedroom n bathroom; clean; very helpful staff; laundromat on site; super

laundry really expensive to do on site

stay away from the laundry

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for

cost of doing one small load of laundry was quie expensive

-because of covid the airport shuttle didn't work (but they called a taxi for us ) the laundry was not

like that it has a mini grocery, a coin laundry,, a gym

it has a very small pool, great breakfast choice and guest coin laundry

out of hot water when they do the laundry at 4pm so watch out

nice room, pool, gym and laundry services.

well equipped hotel (especially the laundry can be helpful

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

room was next to the laundry room and it was very loud

also i wish each floor had laundry service

outside of hotel looks nothing like the pictures, nor does the bar area

unclean. no room service. noise.

30am by lot of noise from the laundry room to the point that the two kids could not sleep

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

proximity to freeway. restaurant & bar in hotel is very convenient.

having a bar and restaurant

one bed light is out service.. wifi is out service.. pos is out service..

laundry facilities on site

they had a facility to do laundry, i needed that.

things needed improvement like the first laundry, refrigerator at least in the room

laundry is just two washing machine and one dryer

one laundry room on site

use of laundry facilities and the spa/hot tub were well needed and much appreciated

clean has laundry, also the jacuzzi was amazing

the hot tub is really nice and gym is sma but has all the right equipment

there wasn t any breakfast

from the lobby to the elevator there was an overwhelming strong smell of chlorine from the pool

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

had a guest laundry

they put me in a quiet room right by the guest laundry area as requested

the laundry room was much appreciated

more laundry facilities would be helpful. washers and dryers busy

ice machine was broken, no laundry , no pool or spa

very broad and quiet in addition to some simple nearby extras you may want to have like a tiny gym room or a

wifi connection was terrible, calls were disconnecting every several minutes

told us a lot of interesting things and provided good recommendations as well as agreed for a late check out

wifi drops signal when the plane flies over.

the room was clean and tidy, the kids loved the pool and there were laundry facilities

some improvement shown short term, laundry facility lacks equipment that does service well, a drop leaf folding

plenty of room, brillant laundry service, staff exceptional from the moment we arrived especially ray

free laundry

i also love that their laundry is right across the gym

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

the laundry facilities was a bonus for us

wifi didn't work while we were there and staff weren't able to help

i liked that it had a fridge, microwave, coffee maker, hair dryer and wifi

price, good parking, good wifi, nice rooms, helpful staff

coin laundry and comfortable clean rooms are pluses

kids playing in the sports hall

phone the hotel (can use the airport shuttle phone to reach the hotel) and may be surprised the bar closes at

the shuttle service worked perfectly

the free shuttle was much appreciated and it leaves every half hour

very very cute, laundry service machines

laundry available for additional price

laundry would be useful

near to airport and quiet. laundry facilities. underground parking.

reception was helpful and a laundry on site (payable) was very useful

desk staff was friendly, big rooms, comfy beds, good breakfast choices, ample parking, laundry services and pool

24 hr laundry very comfy and spacious rooms hotel staff who actually deserve a big smiley face -

laundry facilities

excellent and helpful reception staff. swimming pool. laundry facilities.

i also liked that they had laundry services although i didn't have the chance to

clean, including bedrooms, dinning area, parking lot and laundry room

their laundry fee is good too.

electric vehicle charging. laundry on premises. no touch door keys.

because of the coronavirus, they had to shut down the gym and laundry rooms

free parking, breakfast included, laundry room available, secure

location wonderful staff superb breakfast buffet large rooms all amenities provided laundry fitness breakfast

pool, laundry facilities, location

very clean, heated pool and hot tub, plus an exercise room & laundry facility for guests.

close to airport and other areas for shopping, laundry, groceries, fast food and

unfortunately the laundry facilities were in-op . may not matter to most people.

the shuttle bus driver was rude.

this trip the front desk staff was sooo helpful and the bar staff did a great job

gym was not as well-equipped as you could expect from this large and high-quality hotel

to airport, shuttle service, staff were great and allowed us to checkin earlier - really helped with jet lag

overall convenience. the restaurant bar was fantastic and great menu.

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

to airport; very clean; comfortable room, quiet, gym, pool amenities; bar food, snacks, free

were all spacious and we had two different ones the lobby and bar hip and modern privacy safety pet friendliness

wasn t a breakfast included and the food offered to buy was basically packaged products with high

quiet, nice laundry facilities

elevator ice machine laundry and store room

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer

the gym was everything i needed

breakfast was good

laundry inside the hotel helps us during our stay

good laundry

good complimentary breakfast, friendly and helpful staff, very comfortable and spacious king room with sofa

thought the pool/juccuzi was not user friendly

get to work remotely before my trip, so this place provides a good wifi connection and a desk for me to get work

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

pet friendly, it comes with an (understandingly) extra cleaning fee but it's great being able to

the swimming pool

staff, love the rooms, poolud83dudc4dud83cudffb, gym ud83dudc4dud83cudffb, great breakfast

i use the laundry room, i think the laundry is a little bit expensive.

it was very convenient to have an in-house laundry available for our use

wifi and poor free breakfast, i ended up going to trader joe s for my breakfast foods daily.

comp breakfast and we got an early check in and shuttle to

would be nice if shuttle to airport were every 25-30 minutes instead of every 45 minutes

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

i needed laundry room, got that done

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

no pool no laundry service

room next to laundry room can prevent you from sleeping at night; try to avoid

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

flexible management as we first had a room next to the hotel's laundry

room was next to the busy laundry room

comfortable bed, good breakfast, clean, nice tv, free shuttle from the airport

hotel had just about everything you would need including laundry room and gym but maybe a swimming pool

staff very pleasant & helpful great breakfast will store bags able to do laundry

fragrance of room fresheners was too strong in the room; laundry area had 2 washers and dryers, but only 1 set

great breakfast, laundry facilities, parking, the amazing views

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

big rooms. the wifi is free and fast.

top golf simulator on site. airport shuttle service excellent. good breakfast

would have liked a pamphlet in my room showing where the pool was where the gym was where the business center

this hotel to anyone looking for comfy beds/pillows, cleanliness, and great hospitality, and free wifi

wifi free and good

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

quiet room with a great breakfast and laundry room.

operated laundry issues

gym was great , laundry facilities were good

needed the laundry facilities but the machine was broken

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

when i booked i was told breakfast was included for 2 adults 2 kids and i get there and they argue and say it

they do have some hidden fees like costly parking and a pet fee.

i loved the inside swimming pool. specially for the kids.

staff gave me a late check out that i requested at check in, which they did not have to do, but it was appreciated

i requested for the late check out at 1pm and it was granted that day

my room service attendant was fantastic!! friendly and accommodating!! thx

arrived very late but still had a nice welcome with a warm cookie

they were able to accommodate us to an early check in providing we paid an additional charge.

nice to have laundry available but it was almost $5 per wash and dry

laundry facilities if needed

breakfast had lots of options for everyone

front desk was also helpful and accommodating with early check in and an hour later for check out

food, room, facilities, steven at front desk even did my early check in and boarding pass on

should consider having laundry

no self serve laundry facilities

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

is no coin operated laundry ( i think there isn't one)

the owners accommodated an early check in, and baggage storage after we checked out, along with public transport

wifi kept dropping out which was annoying.

impossible to connect to wifi

laundry is located outdoors in back of building; and i think i saw the ice machine next to the

laundry facility expensive and in parking garage

requested 2 additional towels, they only gave me one stating that it was too early to do laundry

pswd i asked about nearby restaurants - he responded google it you had to go outside for ice or laundry and yes

place was good but wifi super slow only worked for email.

there was a kitchen and a laundry room available

there wasn't a shower head in the shower, the wifi was terrible, my room was kind

wifi was okay

this hotel is dirty (ground, restrooms, kitchen - old food moistened in the microwave, etc..).

felt v safe once inside. quiet. room itself was clean. wifi was great !

laundry room has to be kept locked (not their fault)

is friendly, laundry is accessible and easy to use, the whole property is very clean, bed is comfortable and

it was convenient and i like the fridge and microwave and accessible for laundry on premises.

the staff , the convenience of having a laundry room and not having to share a bathroom!

no reception area. pictures of the laundry department on the profile, yet none to be seen.

guest laundry a bonus

supermarkets, laundry and lots of bars and restaurants within walking distance

helpfulness of the staff. good laundry. nice and clean.

the rooms were clean and tidy and there was ice and vending machine and laundry facilities on site

accessibility, having an ironing box and laundry

we also used the hotel laundry machines which are clean with change available at reception to use the machines

the laundry machines were not working

the facility does not have a laundry service

location, location, location. oh, and free laundry facilities.

the guest laundry situation was not the clearest and there was inconsistencies between staff.

rooms, super comfy beds, plenty of parking, laundry facilities as well as a fridge and kettle

laundry facility broken elevator broken

guest services - laundry - business center are excellent !!

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

better maintenance of laundry facilities

would be great if you had a laundry facility and a continental breakfast within the hotel premises

i had called for laundry bags and they never brought them to me

would have been nice to have access to a microwave, and it was a real bummer that the gym was closed

careful about room service..you need to plan this ahead.

wifi nonexistent. beds unsupportive lumpy

the laundry facilities also had a line and perhaps they could consider more than one set of machines

laundry was upto 9.00pm and opens only at 6am

laundry facilities were useful

the convenience of the laundry room was a bonus

location. breakfast. clean comfortable beds. quiet room.

no laundry available although advertised differently

the description says they have laundry but they do not

found it odd that while there is a guest laundry, the reception did not have detergent for sale

i wanted free parking and breakfast (even continental) and city center inn & suites had all 4 and the hotel

the hotel guest parking spots saved me at least 20-30 minutes of looping around downtown rush hour traffic

also, they gave vouchers for breakfast to the bakery next door which was nice and hearty

no breakfast

the staff were responsive via email and text. they had running water. the wifi was fine.

the room was clean, bed comfortable, bathrooms clean and well stocked, tv & wifi efficient

location, right near bus and subway, nice staff, good breakfast place two doors down, very adequate private

things like stained carpet, worn paint work and unmarked signage for spaces like the gym and laundry really let

when i found out they had a laundry room and it was free? i was pretty happy about that !

was placed in a room that i assume was next to the laundry room

in the rooms are really uncomfortable wifi is sporadic laundry services were not available itvwould have been

in the morning when i left, they charged $45 for the fact that they have the internet, a gym, a laundry room

laundry facilities on site other than dry cleaning

beautiful hotel. great pool and gym. nice breakfast great room. comfy beds.fab shower

the gym needs more equipment

good security measurements, had a storage room for free for luggages for early check in and early check out

it has a very nice well equipped gym and a heated pool

location for what i needed, room was well designed and laundry was very inexpensive

parking was tricky

the tv & wifi& ac & heater worked very well

parking is too small

the parking was tight to say the least, but manageable