electric fireplace in the room didn't work and on-site staff couldn't help

parking a little difficult, but ok.

parking and the construction going on at the gas station. that was really the bummer!!

parking was a little difficult, spaces were small. reception was not that friendly

convenient parking and amenities next door

one a small note, there isn't laundry service which is a bit inconvenient

our kids loved the gas fireplace

but we brought our electric scooter and skateboard and kids bike and wagon and we had a great time accessing

wifi wasn't strong enough

our kids loved the gas fireplace

parking is close to the entrance

ice was baggies of ice kept in the ice cream freezer in the lobby, and the pieces were huge, like golf ball and

clean super comfortable loved the amenities ocean view was to die for friendly staff private parking

available wifi

i didn't have wifi but then again i didn't ask if it was available..

the convenience of the laundry room was a bonus

laundry was upto 9.00pm and opens only at 6am

the laundry facilities also had a line and perhaps they could consider more than one set of machines

laundry facilities were useful

we loved it and want to bring out kids next time

i had called for laundry bags and they never brought them to me

would be great if you had a laundry facility and a continental breakfast within the hotel premises

gym facilities, heated pool, secure car parking and waking to views of the pacific ocean

had a drink at the bar and was awesome

love the location, big, comfortable room & the moonraker restaurant, free parking,

free parking onsite

get a room with a fireplace

we loved fireplaces in our rooms

the breakfast was great

breakfast was good. easy walk from the inn.

requested 2 additional towels, they only gave me one stating that it was too early to do laundry

laundry is located outdoors in back of building; and i think i saw the ice machine next to the

pswd i asked about nearby restaurants - he responded google it you had to go outside for ice or laundry and yes

laundry facility expensive and in parking garage

tons of bed pillows; 7 total. within 2 blocks of the beach and very close to the golf course.

gym, laundry, breakfast

exceptionally clean large updated rooms excellent laundry room friendly and helpful staff amazing value for the

clean, very comfortable with friendly, competent staff and an outstanding gym and laundry facilities

loved having the laundry there

the guest laundry was excellent and the fitness room impressive

because of the coronavirus, they had to shut down the gym and laundry rooms

the laundry room needs a change machine or to be able to use card

free parking, breakfast included, laundry room available, secure

clean, including bedrooms, dinning area, parking lot and laundry room

electric vehicle charging. laundry on premises. no touch door keys.

great to have a laundry, and at a good cost

i also liked that they had laundry services although i didn't have the chance to

laundry facilities

excellent and helpful reception staff. swimming pool. laundry facilities.

had to pay for laundry and the dryer doesn t dry some of the clothes even after 45 minutes

unfortunately the laundry facilities were in-op . may not matter to most people.

free laundry. adequate size rooms

close to airport and other areas for shopping, laundry, groceries, fast food and

pool, laundry facilities, location

location wonderful staff superb breakfast buffet large rooms all amenities provided laundry fitness breakfast

good laundry

laundry inside the hotel helps us during our stay

were on our honeymoon and thought that the amenities advertised such as a pool and hot tub would be there and

the breakfast can be improved.

outdated, no room service, no bar, gym is small.

i also saw a laundry facilities available

they did not have working laundry services as advertised

guest laundry is rather expensive at usd 5 each for washing and drying.

laundry would be useful

i would like to mention ken in particular who helped us to get our laundry done

coin laundry and comfortable clean rooms are pluses

phone the hotel (can use the airport shuttle phone to reach the hotel) and may be surprised the bar closes at

the shuttle service worked perfectly

super comfy beds, spacious for 4, located 5 mins from airport, free airport shuttle.

location by the airport was great with a easy to use shuttle available

the biggest shock was that the hotel lost my laundry

stayed at gold cottages which was right by indoor pool and tennis courts which was what we wanted

we did not use the pool, and tennis courts, but there were

the pool the view

we played 9 hole golf and had a walk before going to the airport next day

and maintenance team, extreme cleanliness in rooms and overall facilities (from gym, pool, laundry)

the location was so helpful to the airport, the facilities were excellent - loved the guest laundry

we loved the pool

stylish and new furniture, very clean , good complimentary breakfast

gym could have some more equipment

to airport shuttle service clean nice front lobby all amenities laundry pool fitness room walk to stores and

in quarters to do one load of laundry (6th floor) but if you want to buy detergent it is for purchase in the

my kids liked the pool table and video games

this hotel the lobby was welcoming, with a pool table, fire place with a bar off to the side

breakfast items too expensive.

petty poor considering star rating

the beds were very comfortable. we loved the pool and hot tub.

loved the real gym: great updated equipment (i

to airport, shuttle service, staff were great and allowed us to checkin earlier - really helped with jet lag

my son loves the indoor pool because let s fave it kids love swimming regardless of the time of

refrigerator, dishwasher, two separate bedrooms each with own bathroom; there s also laundry facility in the

plenty of room, brillant laundry service, staff exceptional from the moment we arrived especially ray

some improvement shown short term, laundry facility lacks equipment that does service well, a drop leaf folding

doing laundry for free and having good breakfast.

free laundry

it was very convenient to have an in-house laundry available for our use

i use the laundry room, i think the laundry is a little bit expensive.

t tell us about the parking fee and pet fee was much higher than your website says

while complimentary, would be fine for kids, but i didn't care for the options

every hospatality was great and breakfast was amazing

the fridge didn't have a freezer, laundry was only located on 1 floor which was the 4th floor

nothing. despite advertising bars restaurant and pool etc there was not even a laundry

no pool no laundry service

i needed laundry room, got that done

rooms great view on the bay nice restaurant area with a lively atmosphere hotel also has a guest laundry

steep pet fees $100 a night. booking should give you a warning

quiet and loved internal courtyard flexible early check in

it advertises as pet friendly which it was not

close to airport; complimentary shuttle.

top golf simulator on site. airport shuttle service excellent. good breakfast

they had laundry on site, breakfast in the morning and were only a couple miles from the airport

room next to laundry room can prevent you from sleeping at night; try to avoid

flexible management as we first had a room next to the hotel's laundry

room was next to the busy laundry room

there was plenty of free parking and an

in the same area is a washer and dryer for laundry needs

quiet room with a great breakfast and laundry room.

one guest to use laundry facility all day, had to hunt people down towels, no one answered front desk phone and

the attention to detail. laundry, tea and coffee station, nice size room. nice staff.

very nice laundry facility and fitness room

breakfast was included and laundry facilities were available onsite

laundry facilities

and comfortable with a view of the bay, lots of natural lighting and good lighting inside room, laundry facility

laundry facilities. one dryer was out of order.

great breakfast, laundry facilities, parking, the amazing views

there is no self service laundry machine and dryers.

no laundry service available! always reason for not providing service!air

i loved the inside swimming pool. specially for the kids.

was good breakfast ud83euddc7 like it

unfortunately the wifi wasn t working

ice machine was broken, no laundry , no pool or spa

told us a lot of interesting things and provided good recommendations as well as agreed for a late check out

wifi drops signal when the plane flies over.

nice and helpful and caring room was very clean cozy close to airport and san francisco downtown wifi was good

the staff was super friendly the location is great and the breakfast is wonderful

had a guest laundry

they put me in a quiet room right by the guest laundry area as requested

the laundry room was much appreciated

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

guests can also enjoy various amenities, including an on-site gym, a laundry room, a hot tub, and a pool

use of laundry facilities and the spa/hot tub were well needed and much appreciated

clean has laundry, also the jacuzzi was amazing

there wasn t any breakfast

swimming pool was closed, i think (for repair

however it was not a swimming pool it was a whirlpool that was a jacuzzi

this location with heated pool, laundry, close to airport with shuttle

no frills room, but reliable airport shuttle, guest laundry, and pool. helpful staff as well :)

things needed improvement like the first laundry, refrigerator at least in the room

one laundry room on site

they had a facility to do laundry, i needed that.

shuttle service to airport, great bar and restaurant staff, especially michael and jesus

room service was prompt

room service was great and prompt

great room, gym good for hotel but could be updated

the hallways always had dishes from room service for days. our shower curtain was dirty.

room was next to the laundry room and it was very loud

also i wish each floor had laundry service

close to airport & onsite laundry. the room had two bathrooms & two tv. great service 7 staff.

the only nice part of the hotel was the bar

also apparently room service ends at 10pm and there is no other way to get food

30am by lot of noise from the laundry room to the point that the two kids could not sleep

first room was located under a laundry room so noise all night with some sort of fan starting and stopping

the stage was super friendly and there is a restaurant and bar inside. close to the airport.

handy for the airport bed comfortable rooms big gym decent

having a bar and restaurant

had to walk across the main hotel building to eat breakfast, do laundry & use the fitness center

well equipped hotel (especially the laundry can be helpful

like that it has a mini grocery, a coin laundry,, a gym

laundry, out of work.

is sparkling clean and it always smells clean the rooms have a cozy feeling to it they have a laundry facility

laundry facilities if needed

nice to have laundry available but it was almost $5 per wash and dry

the property is also pet friendly

hotel because it had free airport shuttles every half hour to and from sfo, my son wanted to a gym, and it was

they serve a wide variety of food and the best part is the made-to-order omelette bar and dining in a beautiful

stay away from the laundry

cost of laundry

the parking isn't that bad they will find you a spot, the staff is helpful and friendly, the laundry room for

cost of doing one small load of laundry was quie expensive

laundry really expensive to do on site

room was next to laundry. vent in bathroom leaked, no one resolved it.

the delicious warm breakfast provided a lovely start to a long day of flight

at breakfast, the coffee and waffles were good

new. clean. great breakfast. shuttle to the airport.

large room, good breakfast and gym.

no self serve laundry facilities

should consider having laundry

basic necessities which you would normally expect, toothbrush, toothpaste, shampoo, conditioners, laundry bags

is no coin operated laundry ( i think there isn't one)

only upon request, no laundry during weekend days, ac ground standing unit, parking with charges, closest services

the location of the laundry room.

and the laundry room was definitely a plus for my family

there was everything you needed, laundry etc... the beds were comfortable and it was very clean

laundry room only had one small washer and two dryers

the laundry room is pretty small but it's open 24 hours if you ever need it

liked the complimentary happy hour, the room was good value for my money, pet friendly and felt safe

made to order breakfast

wet by the elevators due to kids swimming and going in and out.

the beds were comfortable and the kids enjoyed themselves.

room service did a good job keeping the rooms clean

laundry for guests per floor! fitness facilities and overall room

no laundry bag aswell

it has a really nice laundry room and business center

nothing to entertain kids

kids appreciated the wide array of options waffles, fruit, yogurt, cereal, sausage, eggs, oatmeal

laundry room only had 2-washers/2-dryers

we were assigned room 101 - a first floor room opposite the laundry, and next to the stairwell

they didn t have any quarters for the laundry.

additionally, there was coin operated laundry, bit no way to get change

i like the self-service laundry for my business trip

everything. clean staff was great. laundry facilities were free. kitchenette was perfect.

great breakfast and laundry facility

great to do a load of laundry. the place was clean and quiet.

privacy, ammeneries, free laundry!

the laundry machines here are also free to use for guests, which was a welcome surprise (i knew they

wifi sucked

received a smoking room which was okay, but it was nasty; the walls had old cigarette smoke on it , i had to

forced into smoking room

a room prior to flying out the next day, booked a non-smoking room, but room i received smelled quite bad of

staff was very friendly and helpful.complimentary breakfast was really nice.

noise level in the am, was near laundry area.

location, location, location. oh, and free laundry facilities.

there were many amenities included with the rate, including access to laundry facilities, a fitness center,

the guest laundry situation was not the clearest and there was inconsistencies between staff.

the facility does not have a laundry service

better maintenance of laundry facilities

laundry facility broken elevator broken

guest services - laundry - business center are excellent !!

elevator not working/laundry facilities not working had to ask for towels in gym!!!!

there was a shuttle, laundry and a hot tub for sore muscles

location for what i needed, room was well designed and laundry was very inexpensive

tight parking

there was plenty of parking close to our room, which was great

parking was tricky

the parking lot is small under the building due to the pole

was free last year when i stayed here, and laundry too

it made a difference as we have large kids who can't share a full

the kids slept through it

we could hear the neighbor and their kids playing and talking when we were trying to get some sleep

in the description it says it s kids friendly but honestly i don t believe that

elevator ice machine laundry and store room

quiet, nice laundry facilities

good free breakfast with plenty of choices on site laundry facilities free internet and use of printer on foyer

clean room, sheets, breakfast was great

location. breakfast. nice rooms. friendly staff.

they also have a laundry room, but the machines are coin-based (purchase at the front desk)

too few laundry facilities. no microwave in room.

very great place for stay before departure (they offer airport shuttle, guest laundry and etc).

hotel is clean, up to date, has a restaurant, fitness room, pool and laundry center

much to my surprise the attendant said they had no clean laundry in stock and would fulfill the linen request

laundry needs a boat load of quarters, which means it's as good as having no guest laundry

and free laundry

not good value for money for a company that has only virtual staff - laundry uses coins and doesn't have detergent

the 24 hour help # she gave me a code for a concierge closet which turned out to be a laundry room with

the dryer didn t dry so well in the laundry room!

laundry was 3$ per wash which is too expensive

there was a guest laundry

would just ask if they could offer better brands of laundry detergent supplies for there guests to buy

#2 guest laundry was broken so you had to use the sister motel next door

laundry facilities terrible, nothing worked properly

coin laundry machine, soap sold at deskfront

stay the room was comfortable and clean, with access to a laundry which was very convenient

liked the kitchenette in the rooms with everything you need to prepare a meal and the laundry

there was a warm indoor pool and there were laundry facilities on-site

room layout flexible tv viewing large shower free breakfast and muncy hour

we used the laundry room, but the washer/dryer were $2

did struggle much with the laundry facilities as i stayed for a week

traveled for a week before staying here and needed to wash my clothes- thankful for their laundry room and access

last name and room number), + transparent refrigerator, + handy phone (reception / room service / laundry -

i believe my room may have been above the laundry room

it would be useful if there was a guest laundry

not e4ven a laundry bag

doesn t have guest laundry

the heaters was loud. their breakfast should be prolonged until 10:00 a.m. at least.

this is very convinient and parking is for free

24 hour self service laundry using the app was perfect for a long time stay

very clean and spacious. central location. good breakfast. nice laundry room.

kitchen and breakfast

kitchen space is the best feature for me

only thing i did not like was i noticed that the pool looked uncleaned

our room was also next to the laundry: whenever it ran, the entire room vibrated and droned

guest laundry was out of service. washer and dryer both broken

wifi did not have a valid certificate and therefore the browsers would not work, had to use my

staff was friendly. no parking fees. easy access to stores, restaurants and freeways

some men were yelling around the pool deck at 9pm at night.

though i did not utilize them, knowing that there are laundry rooms is a big bonus

also there were no laundry soap dispensers in the laundry room so unless you bring your own you can't do laundry

clean, ample parking, large room, laundry available, accessible bathroom

self service laundry machines no hot water for hot washing and dryin too expensive; guest are loud; hotel does

laundry facilities are good

good laundry facilities, good kitchenette

also, a guest laundry, exercise room and a breakfast area with a free breakfast

very clean and comfortable room, equipped with everything one could need (kitchen, office, iron board)

pet friendly, great location and clean

is home away from home, there is an en suite kitchen good for families to cook their own meals

location, close to a regional park with nice hiking trails, separate bedrooms, laundry on site

the laundry facilities was a bonus for us

were cold, heater works badly, wifi did not work in my room, walking around felt like from horror

had a late check out and helped a lot

wifi worked excellently and the plenty of cable channels on hd

laundry, which is still only $1 per wash

laundry facilities, swimming pool, service center, close to a big shopping

room service member provided excellent service upon a special request

did not like having to review the room service menu on the tv; it was quite cumbersome

confort, bar, clean, free parking, free wifi.

there are laundry services available on the second floor and also a dry cleaning service available

nice people run it free parking, wifi, and 24 hour coffee coin operated laundry room nice lobby and courtyard

desk, bar and housekeeping staff were all great

the grab bar in the shower is way in the back and not practical to reach

beds were nice and comfy. staff was really nice. i liked having a 1st floor room with kids.