free breakfast, free coffee&espresso drinks and juice 24/7, free local quebec apples, free laundry (clean

i was very surprised and happy to discover the hotel has laundry machines, as most don't anymore

laundry available

options were good, staff was friendly and accommodating, free laundry, free specialty coffee, cold water and 3

the laundry room was free to use

laundry facilities, vending machines had debit, pets allowed & air conditioning worked well!

pet friendly & laundry facilities were great!

suite with spa bath and all, was very good and spacious

stop for the night; pet friendly, free parking, breakfast included

it was clean and fresh looking. the breakfast was alright for a continental

i was able to drop a load of laundry off at the the guest laundry, and go for a swim in the pool while my

wifi not working in our room

room service was great and food delicious.

very strong smell of disinfectant, wifi is very weak.

my kids enjoyed it

clean. friendly staff. lots of options for breakfast. kids loved the pool.

wish i had been there a little longer so i could of utilized the facilities including the gym and indoor

the breakfast is excellent. everything is fresh and loaded.

the kitchen was perfect and had an apartment sized fridge

lots of breakfast options compared to other hotels. also gym hours were 24/7

elevators; stairwells that didn t open to the ground floor; laundry bins consistently in the hallways; see

i really appreciated that there were laundry facilities on the premise

kids loved the pool and wi-fi

the pool with slides was amazing and we had fund with the kids

breakfast was good

does not offer self laundry service

close to highway and amenities, very comfortable king bed, fast wifi, tasty breakfast, fridge in the room a

no pool, no microwave inside the room

location, free parking, easy parking, mcdonald's right outside the hotel, a place to get gas

not enough parking...and....breakfast is terrible

laundry

wifi is good

small gym, missed coffee in my room for two days, fortunately the team made coffee for everyone in the

hand towel bar lousse it fell when my son removed the towel

another family and the hotel managed to place us in adjoining rooms which was fantastic for the kids to roam

the pool was good - there was a lifeguard and plenty of towels

the security is so old that the loud high pitch noise hurt the kids ears

we enjoyed was the pool and how kind the staff were, they also offered free slushes to the kids and apples which

room service menus inside the room vs only online and a map of the premises as i found out there

the bar,spa, and the pool

kids liked the pool

very clean and comfortable!! and lots of free parking!

no swimming pool for kids

gym could benefit from a renovation and new equipments

small pool that the kids loved

the pool and the hot tub are nice

great breakfast, renovated rooms and pool all fun.

wifi not working everywhere in the room

no wifi and the clean towels smell bad, smokie

everything was spotless and new looking. the pool is very nice - warm water.

another thing that surprised us, a bit critically, was a lack of laundry room

get what you need in the reception, there is no toiletries, the room they gave us is close to the laundry room

laundry

then, she took me downstairs (in their laundry room) to give me the pillows

the room was extremelly clean, modern and with natural light. the fact you are pet friendly.

space for our bikes + bar outside the room ...

very slow service at breakfast, error in my order, bar closed due to group reservation

there was always plenty of space available at the bar or in other spots, but they were denying hotel guests

being charged for having our pet (poodle). nearby construction

wifi was not working

the hotel offers a laundry service, which was very useful towards the end of a stay

the facility didn't have any laundry service

no guest laundry, restaurant closed on the day we arrived.

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the yoga mat in the gym needs to change out. it's very old and flaking.

walking around to use the laundry facilities was not great

very quiet, lots of parking

we loved having the kitchenette and our room was right off the pool

no automatic doors and stairs in the hallway it was a nightmare with kids and a stroller

hours for the pool only 10-8 and we didn't get to use it

didn t like the elevators were , room service in terms of cleaning was not provided, laundry area smelled

the laundry room only had 1 washer and 2 dryers but only one would turn on- that was frustrating

very noisy all night there was a rolling cart going above the room (i m thinking there is the laundry room

no room cleaning, hallways are full of leftovers empty trays, dirty towels and laundry

did a massage and the room is in the basement next to the laundry

on floor laundry. great room size.

parking was easy and simple outside the hotel

free parking on site

smoking area near parking

pool or hot tub

the hotel has a new laundry room

staff, comfortable bed, easy free parking entrance front and back, close to restaurants, good gym

the pool very small, should have door to outdoors with chairs.

breakfast was good and kids under 12 eat free.

movie channel option would be nice and the stationary bikes in the gym need some attention.

because the room is right beside a laundry room and the laundry machine is right across the wall from the bed

host helpful in directing us to laundry facilities

laundry need to pay

possibility to use the laundry room, although with additional cost

pool and breakfast

there was a fridge in the hallway to the breakfast area and cleaning carts or laundry haulers in multiple places

the first-floor room was located right next to the laundry supply storage, and the strong smell of cleaning

the gym did not have a lot of materials and the breakfast was below average

room service missing (really

the pool was great!

with 3 beds (up to 6 people in the room) - outdated, decor, hallways, carpets - p1 : all dirty laundry bins

the laundry room did not offer single-serve laundry soap

mall was right across and pool in the building and also the laundry facilities

we used the laundry and had to clean the machines out beforehand

there always seems to be an event with gangs of kids running everywhere, you can hear them

very clean, convenient for our stay. pet friendly

parking was very small and had a dead end one way road

very clean good linens very helpful staff nice gym

there's no elevator from the parking lot

very small tv. not obvious to find parking.

full equiped hotel with all you could want, gym, pool, sauna, spa & restaurant on premises which we did not

the staff were very friendly and accommodating. the pool/spa area was always kept clean.

gym almost all broken

great pool / spa area

no grab bar or anti slip mat for the tub

the hotel is indeed pet friendly

though was in fact a very uncomfortable couch, clearly not fitted for two adults (maybe two tiny kids

great breakfast, clean room, nice staff, free parking, great location for travellers

close to highway, lots of parking, friendly staff.

hampton inn & suites offers very friendly staff and a large, even free parking lot

pillows not two), clean bathrooms, great air-conditioning, windows that open, small hotel bar, laundry room and

parking for truck and trailer if at the motel

this facility accepts pets for a somewhat reasonable surcharge

breakfast was ok, but nothing exceptional

of grass for your pet, main floor windows open so fresh air, a picnic table out back to sit at, property was

the gym was small, with 3 cardio machines and a yoga mat with a few small hand weights.

nothing but i will be happy when the swimming pool opens.

it is not really adapted for small kids, but still very good

what seemed like a jacuzzi on pictures turned out to be some kind of kids pool

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

laundry facilities!

check in and check out, good location, great value for money, loved that the property had a paid laundry

selfservice laundry was extremely good and quick

room was above the laundry room and we seem to hear allot of machines

laundry needs to be reserved there is only one washer one dryer

the laundry (if needed) is very expensive

the laundry dryer is very old, the filter screen is worn out

there was no room service or restaurant

no microwave in the room. no room service.

modern conveniences available outside room was available - full kitchen, laundry machines, bathrooms etc

loved being able to do our own washing in the laundry too

considering the complementary services, such as a tv with a variety of streaming platforms, laundry machines,

including the shared bathrooms and kitchen

there were three shared bathrooms on my floor, and each room is assigned a kitchen cupboard with plates, bowls

the laundry room is free, you don't need pay extra money for washing and drying clothes

it is great to have the coffe machine without cost, the laundry machine and supplies available

self serve the kids enjoyed the pool but wish it was a little cleaner great breakfast free guest laundry with

free laundry

is free laundry services, which is amazing for a family of 5

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

very clean place and kids liked the swimming pool inside the

swimming pool

i love this hotel, and its covered parking that is included in the stay

very bad room service

laundry truck arriving next our room at 7am. lots of noise

room, kitchen with cooking facilities, table and chairs for eating, laundry available, gym, car parking, good

thank you for having laundry facilities

its like it did not dry up propery or did not do laundry properly

breakfast was meager; 1 laundry room for the entire hotel and just a very dated facility and rooms

laundry facilities immediately opposite

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

wifi password wrong so unable to check mail when returning to room in evening

good wifi and very friendly staff (available physically until 20)

wifi was weeak

the laundry facility is very convenient

lots of onsite facilities, including a laundry room and gym and restaurant

the provide laundry

the bed and the kitchenette were awesome too

bed size/pillow, the overall bathroom, the kitchen, and the roof height were outstanding

disappointed that this hotel doesn't offer a kitchen or laundry room, especially given the price

information in the room about how to connect to wifi and work the tv as well

-i asked for wifi code one of the staff wouldn't give me the code because it was not 16h but the other one gave

comfortable room with lots of closet space, good size tv & wifi

wifi was weak

close to sight seeing attractions, laundry very close by. staff very accommodating.

no laundry

laundry is overpriced. breakfast very heavy, the room not spacious.

staff we very friendly and dealt with all our enquiries such as laundry service, getting coins for the vending

there is no laundry room , room is very small

no laundry bags in room and very limited or slow wife.

no laundry facilities

the hotel has a lovely revolving rooftop restaurant and bar that offers a spectacular view

great location nice pool area

gym and sauna

really all good maybe could do with a laundry room for travelers to catch up on washing

parking was not right at the building, had to walk a little bit to unload personal belongings

it was quiet and the spa bath was big. we had no problem finding it.

they also have a bar with some video slots

it costs more than a really nice 3-4 star hotel with pool and included breakfast in niagara falls for example

clean, gym,

both restaurant and outdoor pool are very nice

phone in the room had shortcut buttons that didn t work for room service

the bed and pillow and breakfast

breakfast was really good with a lot of variety.

also no laundry room and no little convenience store

no bag for laundry/dry cleaning

laundry facilities on site or a coin laundromat near by

pool was amazingl for the kids and family

room service menu was limited and was quite expensive

top laundry service-helpful staff

the rooftop pool including a bar offers a breathtaking view over quebec city

wifi, was charged for four days of valet parking when we took a taxi, no coffee bar - for the price

would have liked a balcony and the ac appeared to work- but room felt warm and wifi very weak

i could not connect to the wifi.

laundry room was kind of isolated, down in the car park which put me off using it but two of our

we only discovered the hotel has a laundry as we left through the underground car park

laundry facilities were poor

skills were beginner level, great restaurant in the hotel, a convenience store and use of laundry facilities

great restaurant in hotel and a place to do laundry

the gym even though it is small, it is quite functional and it is well cleaned

door didn't close completely - terrible water pressure - bad air quality/hot - very loud - kids screaming in

however right around check in while we were at a bar we received a call (anticipating that our room was ready

from front desk to restaurant staff to bar staff to concierge & doorman

wine pricing for a glass of wine at the bar was excessive, especially on the canadian wines.

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just

wifi in my room cut off at times and i need to reset the settings on my device to get back online

would not suggest it for kids is a traditional small boutique hotel but a perfect location

the wifi was complimentary (included in the price), strong and reliable

superior room was huge, like small apartment with sitting area and kitchen

we moved to a room with a king bed and kitchen

certain kitchen accessories were missing or illogically placed

the fireplace in the lobby was great and the check in clerk was very helpful in giving suggestions for

fireplaces in the rooms an added bonus

don t miss visiting the museum of civilization liked the coffee bar at the hotel

tommy helped us with our issue on the dryer- he provided us the best solution with our laundry

location, shared kitchen, terrace, and laundry. loved how efficient the room was arranged

we didn't use it, but there is free laundry on-site and outdoor space to relax

laundry machines that are free to use

the laundry area was clean and we didn t have to wait to use the washer/dryer

lobby access code, room access code and wifi details were sent in a day in advance and even though there was

the wifi was iffy at times but i didn't really come to be on my computer!

wifi was a little temperamental

wifi

also, the wifi in the room in front was very weak

laundry a short walk to rue st ursule

there was a laundry

renovated hotel is in a very good location, central and with a very nice spa and gym

amenities at the hotel were nice, the (small) indoor pool sauna and plunge pool were a nice touch and nicely

not a dealbreaker but don t expect much from the indoor pool and gym though

there is wifi but you are invited to

wifi speed was way too bad

i would like to book the spa next time and plan to utilise the facility more

i had to pay for parking no gym or sauna

breakfast, parking, ev charging all included. great location without hills to climb.

we sent out laundry with good results

beautiful relaxing room, gym, movies and popcorn for your room

we got a room upgrade, early check in

wifi was reliable and there was a beautifully appointed conference room in the library as well

front desk staff unable to help with wifi question

the barr was also great, and the self-service laundry facilities were a real bonus for us

no restaurant and laundry service in the facility.

location, the room, the hotel style, the cocktail bar, laundry room

50 dry laundry machine in the basement

the hotel has laundry machines for guests to use, which is a nice feature

it would have been helpful to have a printout upon arrival regarding laundry facilities, pharmacies etc

wifi worked very well

little small room for family with 2 kids. but for 1 or 2 night was oki.

gas fireplace is lovely (wish you could see it from the bed but the room is too small for that)

guest with kids running in hallway late at night only in the last 2 nights of 5 night stay.

not sure about do they have bigger rooms for family and kids

t bring our dog with us but loved that the hotel is pet friendly and has treats and souvenirs for the pups

free coffee and wifi

wifi drops off each time you log off or change rooms which can be annoying.

our only complaint was that one night a new guest brought a pet to the hotel, the pet was making noises in the

the wifi would randomly stop working.

got a late check out no

they accommodated an early check in request and gave us a room with a great

wifi, coffee, refrigerator

and the we weren't able to connect to the wifi

small offered everything i needed - breakfast was provided in my room each day, housekeeping, laundry service

impressive quick and cheap laundry service

helpful trying to do their best to overcome several issues that occurred - comfortable bed - nice laundry service

nice bar and hapoy hour

wifi was a little temperamental. but it didnt impede enjoyment

in the room - given the floors were not vacuumed and the towels not refreshed, it was only basic room service

retro for the price - standing lamps were not on a switch and the plugs in the room didn't work bar one

the bed and pillows were very comfortable, free wifi

the fireplace was a big plus

places and train or coach station good size room and quiet despite presence of a bristo bar nearby breakfast