pillows not two), clean bathrooms, great air-conditioning, windows that open, small hotel bar, laundry room and

parking for truck and trailer if at the motel

the staff and the location were excellent. i appreciated the availability of an ev charger.

a basic continental breakfast to start you day

room was in a remote building which required a 5 minute walk to the main building for breakfast

free breakfast, free coffee&espresso drinks and juice 24/7, free local quebec apples, free laundry (clean

the laundry room was free to use

we were able to do our laundry to kill the time

laundry available

options were good, staff was friendly and accommodating, free laundry, free specialty coffee, cold water and 3

laundry facilities, vending machines had debit, pets allowed & air conditioning worked well!

pet friendly & laundry facilities were great!

wifi was a bit slow, but it was free, so no complaints there

we had a great time, the room was perfect for a familly with kids

the wifi wasn't great.

i was able to drop a load of laundry off at the the guest laundry, and go for a swim in the pool while my

the kids said meemaw

3 kids, myself and husband were all very comfortable with a double queen room

pool was great for the kids and the music by the pool was good

we ate at the restaurant 3 times and ordered room service 2 times

clean. friendly staff. lots of options for breakfast. kids loved the pool.

breakfast was good , parking space was available all time even when came late in night, hot water

great room great pool great gym

great room great pool great gym

family style hotel, lots of kids running around and splashing on the pool.

i really appreciated that there were laundry facilities on the premise

elevators; stairwells that didn t open to the ground floor; laundry bins consistently in the hallways; see

the kids loved the pool and water slide

slide is too dark for the kids i suggest adding some lights inside

top floor pool and water slide are great for the kids

does not offer self laundry service

and we would have liked to have a pool or hot-tub

wifi slow, no extra chair, no soap bar, no room/bath fragrance, no coffee stuf available for next

more parking would be helpful since we took the last spot when we arrived later in the evening.

wifi is veryvery slow... terrable...

on floor laundry. great room size.

bed was very comfortable. pillows were great . coffee bar in lobby was a nice touch.

staff were super friendly and helpful, the hot tub is huge, thought it was a pool

free parking on site

everything is perfect! nice little gym, spa! and stall always helpful and smiling!

located just off the highway good parking

large parking lot. a true 3 star hotel.

easy access, lots of parking, very clean, friendly staff. great experience.

room, free wifi, nice exercise room and pool, helpful bilingual staff, complementary hot and cold breakfast,

spacious rooms. ample parking. nice facilities and breakfast.

laundry

no towels at pool.

room service, we asked for an extra blanket for our daughter because she slept on the sofa bed,

the gym had a non working treadmill and no heavy weights or a proper bench

i like the location and wifi

kids activities were phenomenal

for instance you could not order any room service, even though it was on the menu

the jacuzzi is just one hot pool

very friendly staff, nice activities organized for kids

also charging for coffee in the bar at $4

ve chosen to stay at this hotel again because it s pet friendly, cheap (considering the area) and the king

count on pictures , its nothing like that , we didn't use swimming pool but its barely 4m by 4m, gym was useless

pool is too cold, and the spa was closed but not mentioned when i booked, we only found out when we checked in

noise produced by the kids in the next room was very loud.

used sauna, swimming pool and gym

then, she took me downstairs (in their laundry room) to give me the pillows

another thing that surprised us, a bit critically, was a lack of laundry room

laundry

get what you need in the reception, there is no toiletries, the room they gave us is close to the laundry room

pet friendly too

there was always plenty of space available at the bar or in other spots, but they were denying hotel guests

free parking and short beautiful drive to old quebec

you stay with a pet they put you near the exit

the only downside was the bar closed to early

parking was free and on location

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the hotel offers a laundry service, which was very useful towards the end of a stay

no guest laundry, restaurant closed on the day we arrived.

the facility didn't have any laundry service

also, the wifi didn't work for

walking around to use the laundry facilities was not great

liked the easy access to the parking lot, i would have appreciated having a few chairs closer the the door

we loved having the kitchenette and our room was right off the pool

pool, parking, decent tv and clean facilities.

beautiful looking pool and area but we didn't get to use it (comment below)

no room cleaning, hallways are full of leftovers empty trays, dirty towels and laundry

didn t like the elevators were , room service in terms of cleaning was not provided, laundry area smelled

did a massage and the room is in the basement next to the laundry

the laundry room only had 1 washer and 2 dryers but only one would turn on- that was frustrating

very noisy all night there was a rolling cart going above the room (i m thinking there is the laundry room

the hotel has a new laundry room

i liked the welcoming staff and the activities for kids during spring break

the gym does need a fan

morning breakfast was good

the pool and gym were great

there was a fridge in the hallway to the breakfast area and cleaning carts or laundry haulers in multiple places

the first-floor room was located right next to the laundry supply storage, and the strong smell of cleaning

underground parking is free

wifi wasn't working as per instructions provided in the package we received at the reception, so my

room service missing (really

the laundry room did not offer single-serve laundry soap

mall was right across and pool in the building and also the laundry facilities

with 3 beds (up to 6 people in the room) - outdated, decor, hallways, carpets - p1 : all dirty laundry bins

we used the laundry and had to clean the machines out beforehand

kids enjoyed the pool

no free breakfast = no screaming kids

love that they are pet friendly, they had cookies, bowls and a dog bed ready when we came to the room

very clean good linens very helpful staff nice gym

i loved that there parking spots available too, and we could do an early check in, amazing

from your phone to the tv but when i tried that wasn't working even though i was connected to the wifi

we enjoyed the pet friendly suite, so did our two cats!

the cost of having a pet should be made clear on booking.com

cleanliness, frienfdly staffs, swimming pool

we went to breakfast at 9:30. food was mostly gone and not replenished.

pool and exercise area were great

laundry need to pay

possibility to use the laundry room, although with additional cost

host helpful in directing us to laundry facilities

because the room is right beside a laundry room and the laundry machine is right across the wall from the bed

it's nice to have access to a pool and a gym also

pool area is great, my kids enjoyed it a lot. friendly staff, nice, clean, big room.

the price, the spa (pool / hot tub / sauna area)

our room looked out over the pool area

the spa is perfect and the outside playground on hotel property adds the perfect touch

has a nordic spa and tropical pool area to enjoy

the gym was small, with 3 cardio machines and a yoga mat with a few small hand weights.

nothing but i will be happy when the swimming pool opens.

it is not really adapted for small kids, but still very good

what seemed like a jacuzzi on pictures turned out to be some kind of kids pool

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

laundry facilities!

check in and check out, good location, great value for money, loved that the property had a paid laundry

selfservice laundry was extremely good and quick

room was above the laundry room and we seem to hear allot of machines

modern conveniences available outside room was available - full kitchen, laundry machines, bathrooms etc

loved being able to do our own washing in the laundry too

considering the complementary services, such as a tv with a variety of streaming platforms, laundry machines,

there were three shared bathrooms on my floor, and each room is assigned a kitchen cupboard with plates, bowls

it has a kitchen to share, very clean and big, so it's very hepful

the laundry (if needed) is very expensive

the laundry dryer is very old, the filter screen is worn out

laundry needs to be reserved there is only one washer one dryer

and for room service you had to ask and it was not done periodically

say there s a gym, but about 90% of the equipment was out of service

the laundry room is free, you don't need pay extra money for washing and drying clothes

it is great to have the coffe machine without cost, the laundry machine and supplies available

self serve the kids enjoyed the pool but wish it was a little cleaner great breakfast free guest laundry with

free laundry

is free laundry services, which is amazing for a family of 5

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

very clean place and kids liked the swimming pool inside the

swimming pool

i love this hotel, and its covered parking that is included in the stay

very bad room service

laundry truck arriving next our room at 7am. lots of noise

room, kitchen with cooking facilities, table and chairs for eating, laundry available, gym, car parking, good

thank you for having laundry facilities

its like it did not dry up propery or did not do laundry properly

breakfast was meager; 1 laundry room for the entire hotel and just a very dated facility and rooms

really all good maybe could do with a laundry room for travelers to catch up on washing

it costs more than a really nice 3-4 star hotel with pool and included breakfast in niagara falls for example

lot not well kept ( potholes) bar & restaurant advertised was no longer open & is quite a drive back to

the breakfast is amazing! we loved that it was spacious and pet friendly.

great parking space

laundry facilities immediately opposite

wifi was weeak

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

good wifi and very friendly staff (available physically until 20)

wifi password wrong so unable to check mail when returning to room in evening

the laundry facility is very convenient

lots of onsite facilities, including a laundry room and gym and restaurant

the provide laundry

amenities were lacking, no restaurant, bar or in room microwave

would love to see a restaurant and/or bar added for breakfast and dinner alternatives

disappointed that this hotel doesn't offer a kitchen or laundry room, especially given the price

wifi was weak

comfortable room with lots of closet space, good size tv & wifi

information in the room about how to connect to wifi and work the tv as well

-i asked for wifi code one of the staff wouldn't give me the code because it was not 16h but the other one gave

no laundry bags in room and very limited or slow wife.

no laundry facilities

and bar closes early, cannot stay in the hotel and go to the bar there, have to go elsewhere

there are a great selection of cafes and bar a few minutes walk

we had a bar fridge, why not provide real cream and milk for the coffee

there is no laundry room , room is very small

laundry was an issue

close to sight seeing attractions, laundry very close by. staff very accommodating.

laundry is overpriced. breakfast very heavy, the room not spacious.

no laundry

also no laundry room and no little convenience store

laundry facilities on site or a coin laundromat near by

no bag for laundry/dry cleaning

is perfect walking distance to old town, nearly hotel have lots of restaurants, coffee and bar options

free wifi

clean and comfortable, free parking, 15 min from downtown

50 m away a very nice golf course is situated with reasonable

the wifi was a bit slow at times but not a big deal

both restaurant and outdoor pool are very nice

very rude room service staff and no electricity for 1 day during my 3 days stay

top laundry service-helpful staff

the rooftop pool including a bar offers a breathtaking view over quebec city

wifi, was charged for four days of valet parking when we took a taxi, no coffee bar - for the price

would have liked a balcony and the ac appeared to work- but room felt warm and wifi very weak

i could not connect to the wifi.

laundry room was kind of isolated, down in the car park which put me off using it but two of our

we only discovered the hotel has a laundry as we left through the underground car park

laundry facilities were poor

skills were beginner level, great restaurant in the hotel, a convenience store and use of laundry facilities

great restaurant in hotel and a place to do laundry

the gym even though it is small, it is quite functional and it is well cleaned

door didn't close completely - terrible water pressure - bad air quality/hot - very loud - kids screaming in

however right around check in while we were at a bar we received a call (anticipating that our room was ready

from front desk to restaurant staff to bar staff to concierge & doorman

wine pricing for a glass of wine at the bar was excessive, especially on the canadian wines.

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just

wifi in my room cut off at times and i need to reset the settings on my device to get back online

would not suggest it for kids is a traditional small boutique hotel but a perfect location

the wifi was complimentary (included in the price), strong and reliable

superior room was huge, like small apartment with sitting area and kitchen

we moved to a room with a king bed and kitchen

certain kitchen accessories were missing or illogically placed

the fireplace in the lobby was great and the check in clerk was very helpful in giving suggestions for

fireplaces in the rooms an added bonus

don t miss visiting the museum of civilization liked the coffee bar at the hotel

the wifi is free but slow at times

location. adults only. quaint.

wifi was not effective maybe because we were on the 4th floor

fireplace didn't work in the lobby

wifi was a little temperamental

not be closer to old quebec, and all the facilities you need are available from a full kitchen to laundry

tommy helped us with our issue on the dryer- he provided us the best solution with our laundry

you are offering laundry facilities you have to ensure that the appliances are properly working

laundry area, the washing machine is not good to use it takes 2hrs to dry my clothes

the laundry area was clean and we didn t have to wait to use the washer/dryer

laundry a short walk to rue st ursule

there was a laundry

renovated hotel is in a very good location, central and with a very nice spa and gym

amenities at the hotel were nice, the (small) indoor pool sauna and plunge pool were a nice touch and nicely

not a dealbreaker but don t expect much from the indoor pool and gym though

there is wifi but you are invited to

wifi speed was way too bad

i would like to book the spa next time and plan to utilise the facility more

i had to pay for parking no gym or sauna

breakfast, parking, ev charging all included. great location without hills to climb.

it would have been helpful to have a printout upon arrival regarding laundry facilities, pharmacies etc

location, strong wifi signal

guest with kids running in hallway late at night only in the last 2 nights of 5 night stay.

little fireplace heater did not work

wifi was a little intermittent.

wifi signal was very poor and you had to log in and out quite often

unfortunately, the pool was not accessible because we were just coming out of confinement.

wifi drops off each time you log off or change rooms which can be annoying.

our only complaint was that one night a new guest brought a pet to the hotel, the pet was making noises in the

not sure about do they have bigger rooms for family and kids

we sent out laundry with good results

a gym that we had to book a time for which restricts convenience

excellent wifi

some feedback that the gym could use a few things-water, towels and something to clean the mats

front desk staff unable to help with wifi question