pillows not two), clean bathrooms, great air-conditioning, windows that open, small hotel bar, laundry room and

parking for truck and trailer if at the motel

the staff and the location were excellent. i appreciated the availability of an ev charger.

a basic continental breakfast to start you day

room was in a remote building which required a 5 minute walk to the main building for breakfast

on floor laundry. great room size.

there was no pool, or kids play equipment, but that didn't really affect us

pool and gym

there is a ev charging station nearby

to top it off, we were surprised that they had free ev charging which was very helpful for our phev vehicle

could use a few more gluten free options at breakfast.

spacious rooms. ample parking. nice facilities and breakfast.

great breakfast, renovated rooms and pool all fun.

everything was spotless and new looking. the pool is very nice - warm water.

no wifi and the clean towels smell bad, smokie

free breakfast, free coffee&espresso drinks and juice 24/7, free local quebec apples, free laundry (clean

the laundry room was free to use

options were good, staff was friendly and accommodating, free laundry, free specialty coffee, cold water and 3

we were able to do our laundry to kill the time

great staff. quiet ( on second floor anyways) . lots of options for breakfast. laundry room.

laundry facilities, vending machines had debit, pets allowed & air conditioning worked well!

pet friendly & laundry facilities were great!

clean nice staff good pool

location, pet friendly, breakfast

we had a great time, the room was perfect for a familly with kids

i was able to drop a load of laundry off at the the guest laundry, and go for a swim in the pool while my

was super friendly even tho we did not speak very much french, the room was spotless and huge, room service was

the gym,cardio and sauna were great to have there as well

my sons love the gym rooms

how the garden and pool was right infront of the room

my kids loved the crepe station at the breakfast buffet

our son also has autism and he thought the hotel was perfect for kids like him that can’t handle a crazy

it is only open in the summer, and all the treatments at the spa were booked

long wait for check in and restaurant/room service because they are short of staff.

that is the only thing but staff compensated by going into the kitchen to make us coffee

parking lot

small pool.

the room was large and clean. the pool and gym were excellent. good location

room was neat, spacious, and well-equipped with a microwave, fridge, and kitchen utensils

the kitchen facilities and utensils are good

does not offer self laundry service

wifi not good.

there is no swimming pool.

didn t have a lot of parking.

we had tv, fridge, wifi,phone

i really appreciated that there were laundry facilities on the premise

elevators; stairwells that didn t open to the ground floor; laundry bins consistently in the hallways; see

beds, quiet rooms, nicely laid out bathroom, the kids adored the pool and the arcade, we had a great family trip

especially at breakfast time

the kids loved the pool and water slide

location to get into old city by bus very flexible parking onsite excellent staff at reception excellent

gym is on the second floor attached to our room which leads for a lot of noise every morning to

very slow service at breakfast, error in my order, bar closed due to group reservation

keep the rooms immaculate and everything is so accessible (parking restaurant rooms front desk)

asked the employees to set up the room for my girlfriend with rose petals and chocolates and it was very nicely

you come from a red covid zone you wont be able to have acces to the gym or the pool

very clean, comfortable and welcoming staff. breakfast isn t bad either.

great gym and pool

kids had tough time sleeping

staff, accommodated an extra bed for my daughter , large room (2 adults and 3 kids and a dog) checkout was for

no guest laundry, restaurant closed on the day we arrived.

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the hotel offers a laundry service, which was very useful towards the end of a stay

the facility didn't have any laundry service

plenty of parking and the staff are super nice

good free wifi

during the night), there s plenty of outdoor space to walk the dog and it offers a free covered parking lot

she was not allowed at the gym or pool or to be alone in the room however she was welcome to the restaurant

bar closed at 10 pm

good location. pretty clean and staff very friendly and is pet friendly

another thing that surprised us, a bit critically, was a lack of laundry room

get what you need in the reception, there is no toiletries, the room they gave us is close to the laundry room

then, she took me downstairs (in their laundry room) to give me the pillows

laundry

parking

laundry

kids loved it and temperature seemed good

the pool and gym room were too small. the breakfast did not have much variety.

kids loved it and temperature seemed good

not apply now, but it would be great to have underground/heated parking during cold, windy, snowy quebec

walking around to use the laundry facilities was not great

no automatic doors and stairs in the hallway it was a nightmare with kids and a stroller

wifi the delay for the use was too short

hours for the pool only 10-8 and we didn't get to use it

would of like a heated pool

no room cleaning, hallways are full of leftovers empty trays, dirty towels and laundry

did a massage and the room is in the basement next to the laundry

very noisy all night there was a rolling cart going above the room (i m thinking there is the laundry room

the laundry room only had 1 washer and 2 dryers but only one would turn on- that was frustrating

didn t like the elevators were , room service in terms of cleaning was not provided, laundry area smelled

the hotel has a new laundry room

i liked the welcoming staff and the activities for kids during spring break

there was a gym and pool included, but we did not use them

well located for my needs, has 4 ev charging station

restaurant in hotel had a free kids meal per adult and one small beer

the first-floor room was located right next to the laundry supply storage, and the strong smell of cleaning

there was a fridge in the hallway to the breakfast area and cleaning carts or laundry haulers in multiple places

we liked the room, it was very nice, clean and pretty comfy. my husband also liked the gym.

breakfast - could have added hard cooked eggs, slices of ham and cheese or cottage cheese or

good breakfast and underground parking! comfort rooms and good location

mall was right across and pool in the building and also the laundry facilities

the laundry room did not offer single-serve laundry soap

we used the laundry and had to clean the machines out beforehand

with 3 beds (up to 6 people in the room) - outdated, decor, hallways, carpets - p1 : all dirty laundry bins

the kitchenette was stocked with dishes and dishwasher

wish there could have been a pool or spa and an area were you could go to meet your friends in a lounge area

moreover, no room service came to clean the room for the next day's stay

i loved that there parking spots available too, and we could do an early check in, amazing

free parking (though usually almost full). helpful desk personnel.

love that they are pet friendly, they had cookies, bowls and a dog bed ready when we came to the room

laundry need to pay

possibility to use the laundry room, although with additional cost

host helpful in directing us to laundry facilities

because the room is right beside a laundry room and the laundry machine is right across the wall from the bed

it's nice to have access to a pool and a gym also

pool area is great, my kids enjoyed it a lot. friendly staff, nice, clean, big room.

the price, the spa (pool / hot tub / sauna area)

our room looked out over the pool area

the spa is perfect and the outside playground on hotel property adds the perfect touch

has a nordic spa and tropical pool area to enjoy

modern conveniences available outside room was available - full kitchen, laundry machines, bathrooms etc

loved being able to do our own washing in the laundry too

considering the complementary services, such as a tv with a variety of streaming platforms, laundry machines,

weak wifi

a/c, bus stop is nearby, wifi

selfservice laundry was extremely good and quick

check in and check out, good location, great value for money, loved that the property had a paid laundry

room was above the laundry room and we seem to hear allot of machines

laundry facilities!

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

really all good maybe could do with a laundry room for travelers to catch up on washing

parking outside the room

not very friendly at reception, but got checked in okay. wifi was very weak, barely worked.

free wifi

location, pet friendly, green space/lawn for the dog. quiet.

the laundry dryer is very old, the filter screen is worn out

the laundry (if needed) is very expensive

laundry needs to be reserved there is only one washer one dryer

spacious bedroom, big bathroom, good wi-fi, close to many amenities, friendly staff, free parking, in-room

of mall with many restaurants and one of the biggest mall with an indoor amusement park for the kids

we had a pet and our room opened up to the ground which helped

what seemed like a jacuzzi on pictures turned out to be some kind of kids pool

the gym was small, with 3 cardio machines and a yoga mat with a few small hand weights.

unique atmosphere. our kids loved it, especially the spa facilities and the museum.

what seemed like a jacuzzi on pictures turned out to be some kind of kids pool

even a free laundry facility was available

a+, we especially loved the coffee and juice bar and laundry, breakfast was great, staff so friendly and helpful

additional bonus the laundry was free of charge and the laundry detergent was provided as well

the laundry room is free, you don't need pay extra money for washing and drying clothes

free laundry detergent and dryer sheets and free washer and

laundry truck arriving next our room at 7am. lots of noise

everything, they even had a free laundry room with soap and drying sheets !

its like it did not dry up propery or did not do laundry properly

have lots of bags would be nice to have some muscles at the hotel to get bags up the stairs :) laundry service

room, kitchen with cooking facilities, table and chairs for eating, laundry available, gym, car parking, good

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

horrible room service, even for changing room temperature you have to call front desk as they controls your

very bad room service

the beds were comfortable as ever, and we even had time to enjoy the pool facilities

the pool was great for the kids

laundry facilities immediately opposite

wifi was weeak

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

good wifi and very friendly staff (available physically until 20)

wifi password wrong so unable to check mail when returning to room in evening

no laundry bags in room and very limited or slow wife.

no laundry facilities

walk to the old town, and central to new town, the hotel restaurant is very nice, the pool and gym are perfect

4/5 ( they extended our checkout time for additional 2 hours) pool spa and gym

wifi was spotty

disappointed that this hotel doesn't offer a kitchen or laundry room, especially given the price

information in the room about how to connect to wifi and work the tv as well

-i asked for wifi code one of the staff wouldn't give me the code because it was not 16h but the other one gave

wifi was weak

comfortable room with lots of closet space, good size tv & wifi

lots of onsite facilities, including a laundry room and gym and restaurant

the laundry facility is very convenient

the provide laundry

kitchen was nice, but missing a few important articles, such as a toaster and glasses

the wifi was very slow..

there is no laundry room , room is very small

laundry was an issue

close to sight seeing attractions, laundry very close by. staff very accommodating.

laundry is overpriced. breakfast very heavy, the room not spacious.

no laundry

also no laundry room and no little convenience store

laundry facilities on site or a coin laundromat near by

no bag for laundry/dry cleaning

is perfect walking distance to old town, nearly hotel have lots of restaurants, coffee and bar options

free wifi

top laundry service-helpful staff

they had a ballroom for the kids to play games

the food for room service was amazing

1 gadget can access wifi, no exhaust in the bathroom, no complementary breakfast/ bottled water to drink for

i could not connect to the wifi.

great restaurant in hotel and a place to do laundry

skills were beginner level, great restaurant in the hotel, a convenience store and use of laundry facilities

laundry room was kind of isolated, down in the car park which put me off using it but two of our

we only discovered the hotel has a laundry as we left through the underground car park

laundry facilities were poor

duvet between sheets no case, pillows terrible, bar restaurant not good, understaffed

stay, very helpful staff - especially the bar and concierge staff made sure i had a stress free stay

however right around check in while we were at a bar we received a call (anticipating that our room was ready

the room with lunch corner, that provide banquette and table was nice to have meal with the kids and play little

door didn't close completely - terrible water pressure - bad air quality/hot - very loud - kids screaming in

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just

comfortable beds, nice people, excellent coffee, breakfast available was pretty good, onsite bar convenient

small, which can't be helped, but it means there is no room for a decent restaurant or proper bar (there is a

big space and bed with sofa bed, huge bathroom and kitchen although we didn t cook anything

superior room was huge, like small apartment with sitting area and kitchen

also, the wifi in the room in front was very weak

wifi connection in my room

fireplace didn't work in the lobby

rather, i had to find wifi (as phone wasn't yet working in canada) to give them a call to figure out things

the wifi was iffy at times but i didn't really come to be on my computer!

great location and room options with kitchen

bed was very comfortable , the wine bar and the coffee machine with all the espresso and latte that was a plus

the wine bar was cool too

bedroom was separated from the living area and kitchen by a paravan, no door

great location , and good wifi clean room

you are offering laundry facilities you have to ensure that the appliances are properly working

the laundry area was clean and we didn t have to wait to use the washer/dryer

laundry area, the washing machine is not good to use it takes 2hrs to dry my clothes

location, shared kitchen, terrace, and laundry. loved how efficient the room was arranged

we didn't use it, but there is free laundry on-site and outdoor space to relax

it would have been helpful to have a printout upon arrival regarding laundry facilities, pharmacies etc

free wifi

gas fireplace is lovely (wish you could see it from the bed but the room is too small for that)

wifi & a/c was not working

wifi can't connect after midnight

wifi login system basically requires the connection to drop anytime you go idle

family with mobility issues i noticed that they allow dogs on the premises, which is good for pet owners

poor wifi (had to ask several times a day to reset the wifi because it didn't work), small bed, small

the hotel was pet friendly (the staff greeted our dogs with dog treats when we got there)

wifi signal was very poor and you had to log in and out quite often

the wifi would randomly stop working.

got a late check out no

they accommodated an early check in request and gave us a room with a great

wifi, coffee, refrigerator

and the we weren't able to connect to the wifi

there was a laundry

laundry a short walk to rue st ursule

nicely sound proofed and a lovely pool that the kids really enjoyed

room service prompt and staff helpful

with a baby, 2 kids and a stroller it was a little difficult, but staff was awesome placed us in the front of

the atmosphere, the silent breakfast

we're not given info on spa services

but the common bathroom was extremely clean and didn't have to wait to use the facilities the wifi was extremely

i would like to book the spa next time and plan to utilise the facility more

it does have wifi

we sent out laundry with good results

we got a room upgrade, early check in

gym facility is not great. an upgrade will be nice.

a gym that we had to book a time for which restricts convenience

wifi was reliable and there was a beautifully appointed conference room in the library as well

no restaurant and laundry service in the facility.

location, the room, the hotel style, the cocktail bar, laundry room

50 dry laundry machine in the basement

the barr was also great, and the self-service laundry facilities were a real bonus for us

the hotel has laundry machines for guests to use, which is a nice feature