modern conveniences available outside room was available - full kitchen, laundry machines, bathrooms etc

considering the complementary services, such as a tv with a variety of streaming platforms, laundry machines,

loved being able to do our own washing in the laundry too

the kitchen is awesome with separate equipment for each room and fridge space too

a small restaurant downstairs, the rooms are comfortable and everything is well organized in the kitchen

the onsite restaurant says they begin room service at 11am, but when i called to order i was told it didn't

free parking

has a nordic spa and tropical pool area to enjoy

good sized room with functional kitchen.

boston pizza room service

like the amenities as it has a swimming pool, laundry room and kids playroom

have lots of bags would be nice to have some muscles at the hotel to get bags up the stairs :) laundry service

thank you for having laundry facilities

its like it did not dry up propery or did not do laundry properly

the laundry room was available but the washer looked dirty and dusty and needed a cleaning before it

free laundry detergent and dryer sheets and free washer and

is free laundry services, which is amazing for a family of 5

self serve the kids enjoyed the pool but wish it was a little cleaner great breakfast free guest laundry with

free laundry

a+, we especially loved the coffee and juice bar and laundry, breakfast was great, staff so friendly and helpful

laundry facilities immediately opposite

wifi was weeak

what i didn't know was that i needed to walk into the cafe (restauarant) and approach the bar to request check

good wifi and very friendly staff (available physically until 20)

wifi password wrong so unable to check mail when returning to room in evening

because the room is right beside a laundry room and the laundry machine is right across the wall from the bed

host helpful in directing us to laundry facilities

laundry need to pay

possibility to use the laundry room, although with additional cost

very comfortable bed, nice gym, everything super clean!

laundry facilities!

selfservice laundry was extremely good and quick

room was above the laundry room and we seem to hear allot of machines

check in and check out, good location, great value for money, loved that the property had a paid laundry

laundry room was decisive choosing it and worked well (3 dollar per washing or dryer)

room service outstanding and food from partner restaurant delicious

i wish the hotel had an elevator in the parking lot

the hotel was accommodating when it came to my pet

free parking (though usually almost full). helpful desk personnel.

no free breakfast = no screaming kids

the laundry facility is very convenient

the provide laundry

lots of onsite facilities, including a laundry room and gym and restaurant

room was very spacious and the kitchen area was well separated

the kitchen was a lifesaver because we travelled with our toddler

disappointed that this hotel doesn't offer a kitchen or laundry room, especially given the price

information in the room about how to connect to wifi and work the tv as well

-i asked for wifi code one of the staff wouldn't give me the code because it was not 16h but the other one gave

comfortable room with lots of closet space, good size tv & wifi

wifi was weak

close to sight seeing attractions, laundry very close by. staff very accommodating.

laundry is overpriced. breakfast very heavy, the room not spacious.

there is no laundry room , room is very small

no laundry

laundry was an issue

mall was right across and pool in the building and also the laundry facilities

the laundry room did not offer single-serve laundry soap

we used the laundry and had to clean the machines out beforehand

with 3 beds (up to 6 people in the room) - outdated, decor, hallways, carpets - p1 : all dirty laundry bins

mall was right across and pool in the building and also the laundry facilities

there was a fridge in the hallway to the breakfast area and cleaning carts or laundry haulers in multiple places

the first-floor room was located right next to the laundry supply storage, and the strong smell of cleaning

-decent size pool

but the guy who prepares the food in the breakfast room and the housekeeper are nice and always smiling

breakfast is ok.

the laundry (if needed) is very expensive

the laundry dryer is very old, the filter screen is worn out

laundry needs to be reserved there is only one washer one dryer

location, near the big mall with an amusement park inside which is ideal for families with young kids

there was no room service or restaurant

hotel, well organised with good facilities - restaurant, gym, pool and laundry - and helpful

swimming pool

nice, modern hotel in a great location with plenty of parking.

parking

very clean place and kids liked the swimming pool inside the

no laundry bags in room and very limited or slow wife.

no laundry facilities

elevator and wifi are both slow.

location, room size , indoor swimming pool and the lobby

wifi connection was not great

also no laundry room and no little convenience store

no bag for laundry/dry cleaning

laundry facilities on site or a coin laundromat near by

location is great, the room was quiet and the gym needed to be pre-booked so it was nice that we were the only

yesterday was closed from 6 to 7pm) is definitely a con, also the pool is not suitable for small kids

the hotel has a new laundry room

staff, comfortable bed, easy free parking entrance front and back, close to restaurants, good gym

breakfast was not included and the pool and gym are small.

parking lot not well maintained, wifi weak ( on and off ) ,no micro wave

we had breakfast in the restaurant and it was delicious

the laundry room only had 1 washer and 2 dryers but only one would turn on- that was frustrating

did a massage and the room is in the basement next to the laundry

very noisy all night there was a rolling cart going above the room (i m thinking there is the laundry room

didn t like the elevators were , room service in terms of cleaning was not provided, laundry area smelled

no room cleaning, hallways are full of leftovers empty trays, dirty towels and laundry

top laundry service-helpful staff

not much, crowded with too many kids hoping the oool.

room service was too expensive.

my kids love the heated pool! so even if it was -12 they were able to enjoy the day!

the gym, movie and outside pool

walking around to use the laundry facilities was not great

smells smoke when you get inside not recommended with kids

free wifi did not include internet

parking excellent

very quiet, lots of parking

laundry facilities were poor

skills were beginner level, great restaurant in the hotel, a convenience store and use of laundry facilities

we only discovered the hotel has a laundry as we left through the underground car park

laundry room was kind of isolated, down in the car park which put me off using it but two of our

great restaurant in hotel and a place to do laundry

had firm request that our room should be made daily as we had younger kids

wifi, the on-site restaurant was only open for breakfast, which was seriously overpriced, and the bar was not

from front desk to restaurant staff to bar staff to concierge & doorman

duvet between sheets no case, pillows terrible, bar restaurant not good, understaffed

wine pricing for a glass of wine at the bar was excessive, especially on the canadian wines.

superior room was huge, like small apartment with sitting area and kitchen

would not suggest it for kids is a traditional small boutique hotel but a perfect location

get a drink at midnight but a lot of the places were closed so we walk back to our hotel and the bar was just

small, which can't be helped, but it means there is no room for a decent restaurant or proper bar (there is a

wifi in our room was very poor - tv was buffering all the time.

kids liked the pool

she was not allowed at the gym or pool or to be alone in the room however she was welcome to the restaurant

other than wishing it had a pool, it was great

no swimming pool for kids

ok in general.free parking and wifi.

location staff wine bar coffee downstairs

there was no early check in but it wasn't expected just hoped for

even kids can easily walk to several landmarks

there is free coffee in the lobby, and a wine bar machine

the self-serve wine bar was excellent

the laundry was easy and free

you are offering laundry facilities you have to ensure that the appliances are properly working

we didn't use it, but there is free laundry on-site and outdoor space to relax

laundry area, the washing machine is not good to use it takes 2hrs to dry my clothes

i could do laundry which was great

rather, i had to find wifi (as phone wasn't yet working in canada) to give them a call to figure out things

also, the wifi in the room in front was very weak

the wifi is free but slow at times

wifi was a little temperamental

wifi was next to non-existent. so unreliable and slow.

silent breakfast was realxing and the food delicious, fresh and healthy

breakfast, parking, ev charging all included. great location without hills to climb.

slow wifi.

the wifi connection isn t very good in the room.

the atmosphere, the silent breakfast

there was a laundry

laundry a short walk to rue st ursule

the wifi is horrible!

room was huge especially after being in a cruise ship room for 10 days. and it had a fireplace.

location, clean rooms, very good breakfast (kids 5 and under breakfast is free), helpful staff

we sent out laundry with good results

wifi was reliable and there was a beautifully appointed conference room in the library as well

some feedback that the gym could use a few things-water, towels and something to clean the mats

beautiful relaxing room, gym, movies and popcorn for your room

fantastic about this place, staff are outstanding, room is on the smallish side but acceptable, wifi great, the

50 dry laundry machine in the basement

the barr was also great, and the self-service laundry facilities were a real bonus for us

the hotel has laundry machines for guests to use, which is a nice feature

no restaurant and laundry service in the facility.

location, the room, the hotel style, the cocktail bar, laundry room

get what you need in the reception, there is no toiletries, the room they gave us is close to the laundry room

then, she took me downstairs (in their laundry room) to give me the pillows

laundry

another thing that surprised us, a bit critically, was a lack of laundry room

and with the heat wave it would have been nice for the pool to be cool and not a hot

small offered everything i needed - breakfast was provided in my room each day, housekeeping, laundry service

impressive quick and cheap laundry service

helpful trying to do their best to overcome several issues that occurred - comfortable bed - nice laundry service

fitting a gym room in such a small space was impressive as well

good gym fascinates

it would have been helpful to have a printout upon arrival regarding laundry facilities, pharmacies etc

wifi can't connect after midnight

wifi was very hit or miss

wifi worked very well

little small room for family with 2 kids. but for 1 or 2 night was oki.

no daily room service

in the room - given the floors were not vacuumed and the towels not refreshed, it was only basic room service

the fireplace in our room did not work. and the carpet was stained .

was nice inside but loud at night right across from a bar that stayed open until 2:30

there is an adjoining bar but it wasn't open

family with mobility issues i noticed that they allow dogs on the premises, which is good for pet owners

wifi login system basically requires the connection to drop anytime you go idle

the wifi was poor for the television. breakfast buffet toasters were extremely slow.

wifi connection was spotty and there was no mini fridge in the room to use

wifi signal was very poor and you had to log in and out quite often

they accommodated an early check in request and gave us a room with a great

got a late check out no

the wifi would randomly stop working.

and the we weren't able to connect to the wifi

wifi, coffee, refrigerator

the facility didn't have any laundry service

the hotel offers a laundry service, which was very useful towards the end of a stay

no guest laundry, restaurant closed on the day we arrived.

beds were too soft, construction and road work, no laundry facilities and no breakfast included.

the opening hours of the swiming pool

we were upgraded to a bigger suite and i got to do my laundry

fireplace made a clicking noise so turned it offud83dude41

the hotel bar was closed despite obvious interest from the public

the window seats at the bar overlooking the street were the perfect spot to wind up the day

big room with fireplace (the one we were

there were laundry bags and discarded furniture in the hallway and construction materials on a landing just

despite advertising free wifi the signal strength was very weak and almost impossible to use due to constant

staff was very friendly and helpful, wifi worked well and the room was unique and memorable

felt the pet cost should have been for the trip not nightly as due to covid there was no housekeeping

the bar fridge was in the clothes closet which restricts the space for hanging clothes

his recomendation for cocktails at the bar below ( a cigar & cadillac made with apple brandy and rye whisky)

very good restaurant and bar with inside and outside areas

it's walking distance from everything in old quebec and has a great bar and restaurant on the ground floor

location was excellent, reception staff very good and helpful.good wifi.

also, they let me do early check in

the indoor pool was a big selling point for us staying with kids in the winter time

were nice and newly updated, extremely comfortable bed, loved the work out facility and lap pool

we mainly stayed here because it was pet friendly.

area and lack of separate locker area for people going to the spa was a dissapointment

greeting staff and marc our waiter for breakfast at place dufferin, the bar staff, the pool staff and the cleaning

plenty of parking

liquid hand soap and shower gel were provided, but no bar soap

keep the rooms immaculate and everything is so accessible (parking restaurant rooms front desk)

excellent and friendly staff, and best wifi ever had in a hotel!

there was always plenty of space available at the bar or in other spots, but they were denying hotel guests

we walked to the strom spa from here

the room had a working fireplace that made for cozy evenings after a day of site seeing

there was no overhead light in the kitchen area

the fireplace was really only virtual, it did not heat

rooms with fire place and own outdoor spa on private deck overlooking old quebec, kitchen facilities, great

laundry service was quick but pretty basic

half my laundry failed to return to room and i had to go and find it

really enjoyed our stay at the 71, very friendly staff, the lobby expresso machine, wine tasting bar and the

tv in the gym was tuned to fox channel, no remote to change it.

also appreciated the 24/7 coffee bar and very comfortable lobby with multiple seating areas

always welcome self laundry facilities which were not there

we used the laundry service which provided a quick turnaround for the next morning as well as the continental

the amenities were plentiful, whether it was the well-stocked kitchen and laundry to the unexpected additional

they took the kids to make hot chocolate while we were getting checked in and our room situated, without a

pet friendly (with a fee) - they provided our dog with a dog mat, food bowls, and some treats

i have allergies to most laundry detergents

of grab bar in the tub shower

great location very friendly front desk chromecast tv good wifi nice size room quiet

lobby bar area is comfortable and with nice ambiance

hotel with nice services like a bar and room service

location, secure on site parking, wifi, room, breakfast, wonderful staff

lots of character and fabulous location. great gym.

one day room service was very late and we did not get our room serviced.

better airflow in the gym (a fan) would have been appreciated.

couple of times in our 4 night stay the room service was done pretty casually and not to the standard you expect

it had a laundry though it was pokey and twice as

with private terrace with beautiful views, kitchen and laundry facilities, player piano and wonderful av systems

the guest laundry was a nice surprise

our room was next to the laundry room - this caused a lot of disruption to our sleep due to the noise it

checked out the laundry facilities for guests

to slow to serve the dishes and my kids couldn t dinner because they bring the incorrect dish

also charging for coffee in the bar at $4

pool was packed with kids no chairs were available for hours

kids loved the pool

love the food, pool, service

really all good maybe could do with a laundry room for travelers to catch up on washing

parking was not right at the building, had to walk a little bit to unload personal belongings

pet friendly - thanks

the weakness of the wifi signal was a disappointment.

bar on-site with pool table and video gambling

laundry

good wifi

the gym had a non working treadmill and no heavy weights or a proper bench

easy checking in and out breakfast small swimming pool big free parking

love the gym, great workout after a busy day

does not offer self laundry service

weak wifi, that's about the only complain i can have

we had tv, fridge, wifi,phone

close to highway and amenities, very comfortable king bed, fast wifi, tasty breakfast, fridge in the room a

more parking would be helpful since we took the last spot when we arrived later in the evening.

elevators; stairwells that didn t open to the ground floor; laundry bins consistently in the hallways; see

i really appreciated that there were laundry facilities on the premise

hot tub (without young children) indoor parking cleanliness

for the family with kids, it is a great place to stay

only the wifi was working fine...

there was too much chlorine in the swimming pool, it irritated my kids eyes.

there was too much chlorine in the swimming pool, it irritated my kids eyes.

lots of breakfast options compared to other hotels. also gym hours were 24/7

breakfast selection was ok

the breakfast is excellent. everything is fresh and loaded.

i was able to drop a load of laundry off at the the guest laundry, and go for a swim in the pool while my

wifi was not great.

the kids said meemaw

inside swimming pool and quality of food in the restaurent

-if your door to your bedroom on on your interior balcony is open once you close it pretty quiet kids in pool

was very friendly and accommodating to us and spoke english to us without hesitation-breakfast had a nice

great gym and pool

kids were tripped with the hot chocolate bar

beautiful interior, easy access to parking and highway, and enjoyed the pool.

the pet charge is a little bit expensive.

pet friendly & laundry facilities were great!

laundry facilities, vending machines had debit, pets allowed & air conditioning worked well!

were pleased with the ease of parking

stop for the night; pet friendly, free parking, breakfast included

treadmills were awful and gym was hot