no laundry service, heating/air con not working. car parking across busy road.

informed reception of this matter and was told that they were waiting on the cases from laundry

the wifi connection wasn t secure and my work laptop wouldn t connect to it

very comfortable, value for money, the restaurant food was fab and the bar had a great vibe!

i would definitely stay again when i'm next in cumbria it was easy to find and a bonus of free parking opposite

great bar with reasonable prices, friendly staff especially gwen. great breakfast.

parking was fine

the bar is great and the customers friendly

there is a private car park across the road but also plenty of parking on the road itself and not too far to

enjoyed the bar downstairs and found the bartender and regulars really charming (shout out to jules and ron

the broken lift and uncontrolled kids playing lifts!

we sat at the bar area and the first night the service was great

plenty of parking

only unfortunate bit was the wifi fine in the lobby and bar but once in the room it was none

this place needs a gym and a pool then it would be perfect!

this hotel if perfect of you want to take your dog there s a lovely kids play area outside

bar staff remembered our drinks order which was a lovely touch

group of us was probably a nightmare for the staff as we had loads of kids

rose petals,balloons, card and a box of chocolate

group of us was probably a nightmare for the staff as we had loads of kids

in practice, when we woke up the next morning, the bar was all locked up, there was no other reception area,

in wasn t clear how you enter the property didn t know you checked in at the bar so everyone was waiting

location for touring this part of the country, the bar food was lovely, and the quaint shops all around walking

bonus was the bar downstairs

no private bathroom or tv/wifi in the room.

free wifi

allowed early check in and the staff were lovely throughout

breakfast was up to the same extremely high standard

10 for taking our own prosecco as we booked last minute and didn t realise they had a mini bar but hey ho,

the breakfast was excellent.

i would have liked a soup to be included in the evening bar menu.

the swimming pool was great.

room and the room in general was great never bother with breakfast so early when im on holiday room service was

food in the bar is lovely

we had a wonderful time at the hotel the room was great wonerful views breakfast was very good

loved the swimming pool. the kids were happy they could swim anytime

the staff were very helpful and kind, the restaurant was good, the swimming pool quite nice too

good location, easy to get to, free parking.

pool was cold

really enjoyed the swimming pool, sauna, hot tub and steam room and we even treated ourselves to mud rasul and

hotel, great location, great hosts, fab breakfast, great views, quiet but close to amenities, comfortable and

wifi wasn't the best in our room

location, great sea view, good breakfast choice, value for money, good freindly host and pet friendly place

location, easy parking, lovely room, very comfortable bed, amazing sea view

plenty of on street parking

great breakfast plenty parking

ample car parking free at the hotel

good location has gym bar restaurant

you could even order room service if you desired

service in both bar and restaurant was a little slow

no laundry service. far from shops.

right next to the laundry room

room was dull and didn't enjoy the view of the bins and laundry trollies

room next to where cleaning and laundry etc kept

mess on entry to property (dirty laundry etc) stayed there whole of stay

lift on 2nd floor always had door open with staff regaling tales of annoying guests and bins of laundry parked

we got moved to another room and this was situated next to the laundry area with washing machines and the boiler

that foam is made up of a mixture of body oil, skin, sweat, fake tan, laundry detergent, perfume, soap amongst

wet bath robe and slippers had been left in laundry basket in the room

hallways were really dirty constantly full of laundry

couldn t get through to laundry or reception to request them

(pool, jacuzzi, steam room and

spa - pool lovely and facial super

one thing that has nearly ruined the entire relaxed experience is the room service bagging down your door an

the breakfast was first class, great choice

dirty laundry left in piles in corridors all night

dated, misleading photos on website no house keeping no laundry facilities no toiletries no child friendly

there was rubbish and dirty laundry and cleaning supplies left in the hall way over night blocking half the

staff very rude room was shocking changed to another that was full of dirty laundry

dirty laundry in bags in hallways and bags rubbish

a good varied choice of breakfast. the food was well prepared and good.

parking was always available

nearby (our favourites were billy s in hawkshead on 5 mins drive away) and the boardwalk bar & grill in

the room had a 4-poster bed, en-suite and a spa bath, with complimentary toiletries and drinks

poor wifi throughout, bathroom a little dirty in places, dim lighting in the bedroom.

there were towels left in the corridor that should have been taken to laundry - left there for 2 days

, also maybe open the bar a little earlier for guests

kids running up and down corridors gone 11pm when we had a six year old trying to sleep

always think that 24 hour room service is a good thing to have would make the hotel even

data from my phone, was some drawing on wall from previous guest child and one of the duvets on kids bed was

half hot check in late the rooms were dirty beds not changed and made up also dirty laundry all along the landing

she was told she couldn t have any as she needed them and to go to laundry or reception

laundry,have to go outside

it was spotless and the swimming pool and spa facilities were great

no room service

is plenty of free on-street parking and the hotel has its own small parking area at the back, excellent friendly

spent time in the bar area having a drink with family and friends chatting to other guests and the owner in a

there were shops around if you want to buy a few things but there s a cute little bar downstairs anyway

roadside parking immediately outside hotel was easy and free

room, lacked sockets for kids phones etc

good size rooms and nice to have an indoor pool to keep the kids happy.

com of these charges just that it is pet friendly so please be aware of this

maybe a better choice of kids tv in the rooms

here for 3 nights with 2 of the kids

queues over-pricrd breakfast poor wifi

the pull out bed was really uncomfortable i would ask for beds next time i m going with kids

occassion bar staff seemed rushed off feet

before and couldn't fault it, staff where great and even got an upgrade but this time round with kids, staff

of it lovely hotel plenty seating areas they did there best food wise for kids had a lovely weekend helped by

was difficult to get serviced at the bar so did move on to other places.

woken up at 5 am not sure if bottle bank being filled or laundry crates being moved

ev charger

what is the point in advertising it as having an ev charger if you allow non electric / non charging cars to

room service would have preferred the bed left untouched, i made the way i like even left do not

kids loved the table football game

clean towels the next day, dirty laundry was lying outside of the room when we arrived and was still there the

the wifi didn't seem to work in our room or the restaurant.

only real good point was the food was outstanding, well done kitchen/waitress/waiter staff

entertainment each night, kids enjoyed games room and kept them busy

was so welcoming food was great was great for children they have a little games room for kids are room was lovely