wifi very indifferent

good location has gym bar restaurant

easy parking

even the parking was great

the porridge. better equipment for stretching in the gym. squeaky floorboards in room 57.

room was at the front with amazing sea view nice clean hotel the breakfast was amazing very polite owner

the first being wifi access

plenty of on street parking

was excellent for my needs as i was playing golf at fleetwood

location was good and parking on the road outside was easy

dirty laundry in bags in hallways and bags rubbish

was a great convenience store, cafe, bakery and laundry out the back of the hotel which was handy

dirty laundry left in piles in corridors all night

staff very rude room was shocking changed to another that was full of dirty laundry

there was rubbish and dirty laundry and cleaning supplies left in the hall way over night blocking half the

there were towels left in the corridor that should have been taken to laundry - left there for 2 days

, also maybe open the bar a little earlier for guests

good breakfast, historic hotel, epic spa bath....i now want one at home!

always think that 24 hour room service is a good thing to have would make the hotel even

kids menu for half board

half hot check in late the rooms were dirty beds not changed and made up also dirty laundry all along the landing

laundry,have to go outside

she was told she couldn t have any as she needed them and to go to laundry or reception

breakfast was good , room comfortable , bar and restaurant also very comfortable

bed amazing. enjoyed gym.

the room was spot on an absolute bargain ud83dudc4f that good we have booked again with the kids next

only one tithing i would like to suggest having a tv in kids bedroom we were out most of the time but when we

location so would be difficult for those with young children (and for any guests underneath as kids will be kids

off we were aloud an early check in after arriving very early

my kids loved it here as did i so we will definitely be returning

beds comfy, staff brilliant, breakfast amazing.

breakfast was good. the hotel was close to the train station. the staff were very friendly.

the spa not being opened

rooms very clean and comfy. staff helpful and friendly. breakfast excellent

the hotel was warm! breakfast was excellent. location was great sea view opposite a tram stop!

was difficult to get serviced at the bar so did move on to other places.

decor was too old and depressing, kids felt like they were staying in an old people's home but overall it's a

before and couldn't fault it, staff where great and even got an upgrade but this time round with kids, staff

also, the wifi signal wasn't very strong in the room, then it was in the main entrance area

although the kids liked the pink bath

woken up at 5 am not sure if bottle bank being filled or laundry crates being moved

snacks in bar good selection. evening menu not much choice. wife has a strict diet.

considering it s a pet friendly hotel, the room was spotlessly clean, it did not smell like a dog had been

clean and tidy very good wifi

the staff were lovely the young lady at breakfast was lovely, the man on reception and the bar man, made mine

clean towels the next day, dirty laundry was lying outside of the room when we arrived and was still there the

they have a pancake making machine the kids love but on the day we stayed the pancakes were extremely small

a single dad with two kids,this hotel was perfect for us

only real good point was the food was outstanding, well done kitchen/waitress/waiter staff

was small and smelled of food and had a bad view of kitchen fans

disaster wrt laundry, failed to deliver on time and got laundry back un washed very dissapointing given i had

small complaint ,only one lift working so took longer and staff laundry workers use same lift ,so space in lift

room service was fast and fab

set up is a mess, it s very complicated to have a dinner at the hotel, and the kitchen doesn t seem to

was really expensive for the price y should get breakfast in wi the price and kids should go free

wifi didn't work

was really easy to check in and early check in is available for £10 which was great as i was meeting a friend

wifi was terrible even when connected to the hotel wifi, it buffered and failed to load

the bar smelled a little

i used to like the 24 hour bar but i was informed on arrival that the member of staff on duty couldn t be

reasonable bar price 2 bottles for £5

was lovely and ensured my granddaughter got some cereal and my son and i got got a drink from the bar free of

the bar was great and the dining area was very clean and fresh

kids absolutely loved the bunked beds

rushed to get us an early check in so we could get out and enjoy our day, the beds were extremely comfy and like

helped a lot with shared kitchen and in-house laundry facilities for guests

wifi,netflix,games room, laundry room

drinks machine) and staff friendly, the public areas very well kitted out (even with laundry areas, games rooms

facilities and laundry items were available to use

oh the tv room and games room, and kitchen/laundry room are a great addition and i can't wait to try the family