were horrible, had about 6 families treating it like an apt complex, clothes hanging outside, kids running around

the had a spa that looked appealing

the room service meal was very poor in my opinion

there were room service menus in the room but the restaurant hasn t offered room service for over two years

no pool or breakfast

it was nice to do the laundry, so that everything was already done when we came home

to bring my blow dryer body wash ect having a washer and dryer was a nice bonus (which included laundry soap or

highly recommend to families passing through, as we were able to do laundry there and cook our own food

the location is close to a shopping mall and the room has a full equipped kitchen

the kitchen was extremely well stocked with all sorts of small appliances

i could use their utility room for doing our laundry

the smaller room was right beside the storage/laundry room and you could hear when someone does laundry

she even offered to do some of our laundry and folded it expertly

wifi in our room over garage was either slow or stop

swimming pool, coin laundry) closed too early

it s close to everything great area for travellers with kids

they are a pet friendly hotel and there should be more pet friendly hotels or motels

the breakfast

of parking, landscaping was nice, very friendly front desk clerk rashkaran made me feel welcome right

also had in room laundry facilities

spacious with kids,good location, laundry.

in suite laundry

great having in-room laundry facilities and very close to shopping, groceries, liquor store,

laundry faculties included in the suite and they supply soap

and the kitchen staff who had the breakfast ready were wonderful

clerk forgot to provide us the breakfast choice forms and as a result, the lady in kitchen had no indication of

hot breakfast was always fresh and delicious

no ev charging station in the parking

pool was closed but it is only small issue, small gym in basement

wifi cuts out occasionally

they claimed i hadn t mentioned i was bringing a pet at check-in, and because of that, i was placed in a

gym closes at 9pm in summer, not open in the mornings very tired building, smelly rooms that face

breakfast

parking was tight

the pool looked unsanitary so we didn't use it

would like laundry facilities on site

there are no options in the hotel to do laundry, you would have to drive to a laundromat

the room is so clean, the swimming pool and hot tub is warm and cozy.

beautiful rooms and views. great pool and hot tub area.

comfortable matress,clean room, nice gym

this is situated by a supply closet and the internal laundry

looks a lot like a motel from the outside, but there is still a swimming pool and laundry room inside, which

laundry facilities were dirty

the room was changed to a musty, foul, cobwebs room # 415 beside the laundry room around the back of the building

the linens all smelt like stagnant laundry that was left in the washer too

laundry room was a messed, towels were all over the floor, they should have atleast closed the

whole place needs an update, lobby, check in opens to laundry

the 3 photos show in the bedroom area there is trim missing by the fridge and the drawer in the kitchen the

the kitchenette was fabulous with a complete apt sized oven and stove

there's good breakfast

the bed was comfy, we got extra pillow. the laundry is very stiff

no laundry bag - i usually out my dirty clothes in

there was a private party in the lobby bar area

very nice hotel, clean ! good swimming pool and location

room has it's own spa bath

the variety of breakfast at dining commons just needed a place to crash & freshen up between long day trips and

bonus was free breakfast and coffee station on each floor

shower needs stronger water pressure. the breakfast could be improved with a better quality.

price for 3 nights, having breakfast included with price, was excellent

wifi was not working in the room due to broken router

it also lingered even in our clean clothes and we had to run everything through the laundry when we arrived

they even gave us complementary wine and there's free parking and laundry

laundry is in the basement

free coffee in the kitchen with the cofee pot

lots of space for adult fun or to put kids on the floor in the

so we were prepared and did not use our card rest was peaceful and super happy to find it for our kids and

access to the bathroom the kitchen and living room in front of our suite was great free wifi and parking

asking them about the time you want to come and they accept it we were family of two and a pet and be paid for

book one of em suites in vip sections it is like big royal home palace comfortable as you have kitchen and

a family we had great comfortable time with my children kitchen and tv room was assigned outside of our suite

no pool fitness facility lock was broken so was closed

added bonus, the spa across the road was a great way to unwind after my exam

room service only open until 10 pm on a friday night, parking had to pay for if the hotel owns the

pool

room service was incredible, the view was magnificent and the hotel itself was very modern and

one of many instances was when i was doing laundry and needed change to complete the drying process

24 hours of services available including laundry on 2nd floor

in and out of the parking lot was difficult at times

this is a nice clean moderm hotel at a very reasonable price and is pet friendly

needs a pool

bed, great to have kitchen and laundry facilities

you had to get a separate key for laundry/gym. dryer wouldn t dry your clothes

the staff was nice and helpful, laundry good to use, parking easy, good located for our needs.

when i opened the door there was laundry on the floor and unmade beds

the sauna and workout room plus laundry.

i was disappointed with the self-serve dryer; it took a long time to do laundry, but that being said, i was

the laundry room was okay

room assigned is noisy, its like we're under a laundry room, and the most disgusting thing is there is a mice

wifi was not working.

the parking area seemed like drug addicts hanging out waiting for ?????

comfortable and could sleep 3; well stocked as a suite suitable for a longer stay with basic kitchen facilities

tight with two beds, one bed and a couch would have been spacious lacked undercabinet lighting in kitchen area

the bathroom and towels were spotless, and the tv and kitchen were modern and well-equipped

- spacious room, with fully equipped kitchen stuff

redone, nice large suite with kitchen facilities, quiet location away from the downtown but still close to things

the location of the laundry means washing after 10:00 pm can't be done

laundry facilities, pool and good breakfast.

we asked for another room after a short night, our room was against the laundry and the icecube-machine

room was next to laundry room

not have cups in the kitchen

laundry in suite was another great idea- 2 kids, 2 adults, 2 dogs you can imagine it won t take

no laundry facilities for guests

i like the space, the full kitchen and laundry

we were not prepared to use the kitchen or laundry, but the beds and sitting furniture was very comfy

room is beside the laundry room, we couldnt sleep at night

expanding the gym a bit and an option to do laundry on site would be amazing

upgraded to a suite. plus they accommodated my request for an early check in.

room only. no breakfast, no gym no pool.

rooms were clean. staff was friendly. good location. strong wifi

room was clean and spacious, location was good, lot soft parking

staff was friendly and it had laundry facilities at the hotel to use

the laundry machine didnt work, and i was told that next time i wouldnt be refunded, although i was the

should have better wifi

door to seedy pub, loud people screaming, fighting, wrecking things in parking lot, staff was not friendly and

close to high way. lots of free parking

very friendly (including the maids) , the rooms are spacious and comfortable, black out curtains, laundry on

friendly staff, great breakfast, comfortable clean room, and loved that there was laundry

breakfast, gym, location

the wifi was a bit slow but it wasn t the end if the world.

also, i booked through a third party site which said my room would have a spa bath, and it did not, which was

good location, great facilities; laundry was very cheap. extensive breakfast range.

about a ten minute walk to the closest metro; convenient laundry room; breakfast was simple but good; within

laundry room with everything available via vending machine

changed rooms for me upon arrival to the lower floor so i didnt have to haul it up the stairs), laundry room

very good hotel with very helpful staff and excellent facilities, including a laundry room

) the back door didn't have a beeper to gain access from the back parking lot so

we had time for breakfast and a swim

did not need a new boxed bar of soap every day

the location was great, pool stayed open so kids could have a quick swim

restrictions on breakfast due to covid-19 rules

laundry facilities was a bonus pleasant staff kitchenette was a welcome addition/full size fridge

it was trrribly dirty old stuffs and appliances it was motel but without kitchen !! funny

we had good wifi, lots of clean towels, and very quiet

enough wifi for all units nite or daytime

very nice kitchen. very clean.

felt like a heated pool, also the edges inside the pool were very sharp

location was nice surprise 50 dollar pet few was not

the free parking was such a great perk too

the on-site casino, everything seemed new, was very clean and well maintained

there is no room service available they don't provide glasses in the room and they won't bring you any reusable

has kitchen and laundry facilities, free on street parking

late night arrivals disturbing sleep . expensive laundry ..

street parking, was able to resolve issues when checking in with staff via phone

meeting the other guests was nice. the neighborhood was great. parking was easy and close.

the room’s lighting was quite dim, and the kitchen wasn’t very clean

there was no in room or shared laundry facilities. the toaster

pet friendly

nice to have a kitchen too

breakfast was included that was nice

that it has a full kitchen which makes it very convenient when you have kids :)) plus an indoor pool which makes

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

and why can't they have a separate bar area

my kids love this and the drinks are free

very much enjoyed. kids lived.

no time to use the pool etc as only there for 2 overnights

guest laundry sucks

choice of the item in the breakfast no enough no enough washing / drying machine for self-support laundry

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the

wifi was sketchy. never did get my computer/phone hooked up to wifi.

partly based on the ev charger availability

laundry machine-old and doesn t work well plus there is only oneud83dude12tv channels are

no customer laundry

staff was friendly, also there is onsite free laundry that you can wash your staff yourself

laundry in the hotel for customers to use if need.

website advertises that you have a laundry

laundry available on site. people are friendly.

105 was noisy due to closeness to laundry rooms

front desk helped with directions to the downtown, and on guest laundry usage

other useful amenities included a fitness room and guest laundry

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

affordable option in a convenient location for our needs. laundry was nice.

laundry facilities, great managers!!!

was super friendly and chatty, was also very helpful when we had to do our laundry

everything you need is a walk away laundry facilities right there on the property reasonably priced

cheapish. laundry facilities.

the kitchenette was good except they had no toaster

the door hangers for room service i didn't find to be user friendly at all

getting to the parking lot is a little tricky.

lots parking

breakfast needs more attention - some items missing

drier in the laundry room wasn't very efficient

lots of parking space

comfortable bed, the pool and hot tub area, friendly staff, free coffee, continental breakfast, was given free

clean place great with my kids

good spacious room. comfortable bedding. swimming pool is decent size.

to being on the pet floor, our rooms were directly across from the laundry rooms, and washrooms, so there was

the evening while having dinner together and yelling down the hallways to each other from the laundry room, buy

friendly rooms are on main floor so we were right across from the laundry

laundry facility was a bit lacking, one set of washer and dryer for the whole hotel

the laundry room is close to these doors, and my wife said she felt quite uncomfortable while she was

only thing and which didn't affect us was that the laundry is right beside the entryway into the hallway

only thing perhaps they could change is when you come in the lobby, you see all the dirty laundry in

a minor issue but i noted a chemical smell, possibly from the laundry facility.

room (i always try and stay in the same one) smelt like they had allowed pets in it, although the laundry also

laundry in the hotel was great.

needed a laundry room

no washing machine or dryer on site which is helpful with kids, but a laundry close by.

nice hotel connected to the casino

i was in town visiting family with two small kids, and really was impressed

great sports bar with great

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

view! of the mountains, quiet, nice staff. laundry, gym

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times

wifi is limited, it is at extra cost if you need more data

and i like the parking right in front of the hotel

gym plus laundry in the facility too

and convenient access to bus just outside front door for downtown vancouver guest laundry fresh fruit at

the laundry facilities were a godsend but oddly were attached to the gym

maybe they share laundry facilities with a smoking friendly hotel

they have a dry sauna and a fitness as well as laundry available to do yourself

serve laundry machines on site would be great

laundry was expensive and time prohibitive

i liked the self-sufficiency that comes with the kitchenette and private entrance

room had a kitchenette so was convenient

parking was great

about the size of a cheap cruise ship room next to the laundry room noise most of the night coming from the

unable to close without using clips of some sort - sides stay open to folks walking by to laundry

laundry room with 2 washers and dryers

laundry facilities were good

laundry room hours would be my only complaint, 9am-9pm but even then it wasnt the end of the world

very helpful with doing laundry

wifi wasn't strong enough

great wifi connectivity

wifi in the bedroom was unavailable, when mentioned at reception they couldn't help

the staff was super friendly and was even able to accommodate an early check in

laundry location to safeway

breakfast was in the basement with the electrical, mechanical, laundry rooms

is very small but they offer what we want, for example coin laundry room for wash and dry, microwave

many restaurants and easy free parking

the wifi easily accessible and only minutes from a good restaurant

great location. laundry facilities were helpful. lovely garden out back.

there was old laundry from a past tenant hanging in the bathroom

laundry

wifi is good

but they had kids

the price i paid (which is considered quite high) and the duration of 11 days stay,, there was no breakfast

great spa just not open sooner or later

gym, location, room view. concierge excellent.

am not a fan of casinos but that does not interfere with the jw marriott hotel or their

casino close by. 24hour convenience store, 24 hour gym.

our laundry service took 24hrs to be ready.

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

there is no laundry and microwave.

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

same day laundry excellent

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

location, size of room, facilities, kitchen and the restaurant!

nice to have separate bedroom area, kitchen facilities useful

no spa or pool.

that the room service came to the room with plastic plates and forks.

laundry was mixed up with another guest when we are calling sometimes none from the reception is

needed a laundry to walk next door to another hotel was a little hard

a guest laundry would be nice.

self laundry facility

smells like dirty laundry

we did laundry while we were there on the 15th floor

the laundry facilities are an excellent addition too

our room was right beside the laundry drop and the elevator, so it could be quite loud at times.

wonderful breakfast loved the free laundry too.

very friendly staff, laundry available clean. close to everything

did make it up and were quick to come and change bed and were very apologetic by giving us free laundry service

and footsteps from neighboring rooms, and there was disturbing machine noise from the nearby laundry room during

they have a clothes line in the bathroom so it helps with drying laundry

spa services

the staff were great and accommodated an early check in

everything and the laundry facilities were a good bonusgreat setup

really useful guest laundry available free of charge which was great at that

we loved that complimentary laundry room

the hotel is also great in terms of amenities, the gym, sauna, pool, laundry service are all amazing

24 hour business centre, gym and free self serve laundry, and snack machines

and the cost of having any laundry was extremely high for traveler s mid journey with no other options

the rooftop pool, the hot tub the gym and room service were the highlight actually even the location and the

no power point above mini bar makes if difficult to use coffee machine

(check-in staff, room service staff, etc

at was very very loud in the street until like 9 pm, not the best thing you get when you have kids need to sleep

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

the kitchen was well stocked

comfortable big bed, air-conditioned, well equipped kitchen and very tastefully decorated

the washing machine and drier. kitchen and utensils. great bed and pillows, very comfortable.

guest laundry every 2nd floor is a bonus for travellers staying over

laundry facilities are very useful

there are laundry facilities available in the hotel which was very appreciated after travelling for nearly 2

great to have laundry available on every second floor

easy to do laundry using the guest laundry in the hotel

kitchenette had no utensils or serving ware, no laundry facilities

superb laundry service

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

room service from lions pub

location, view, nice indoor pool.

caught up on washing in hotel s laundry room

guest self serve laundry a real bonus

it also has a laundry room for guests which is pretty convenient

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

it was great to have laundry facilities (didn't use); room was comfortable size and had a sink (faucets

will say, as we did stay a bit longer there was no laundry facilities in house

my kids love the rooftop pool (kind of chilly in the winter though) and the rooms are separated from main living

delivered us room service, saw me struggling with what to tip and could have just said the tip was included

pool and spa were appreciated by the kids

shower not working mediocre lunch strange reply after asking for a late check out

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

location, room size and facilities (kitchen/laundry), service

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

kids had a blast in the pool. rooms were great. staff super friendly

good location, comfortable bed, laundry facilities

the laundry was right beside me which i badly needed being mid-trip and it was inexpensive and the soap

laundry is available (with

location great, clean floor in room, laundry facilities available, simple but good breakfast

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

had breakfast at the botanist , the berries had molds on the top

bed and pillows superb - gym facilities great

if you don’t have kids the pool and hot tub area wouldn’t be relaxing

very clean comfortable bed beautiful spa like bathroom friendly staff

if you don t have kids the pool and hot tub area wouldn t be relaxing

i find it a bit expensive for the hotel to do your laundry

didn't lessen our experience but i feel the pool and gym are under utilised

comfortable room, great pool, friendly staff

ability to connect with someone for early check in

well kept, excellent selection of art, excellent and non-crowded pool and gym

coffee not so much :) we very much appreciated the excellent service in all areas and having laundry facilities

i was able to do laundry

wifi is slow and doesn t really extend to laundry room

laundry service they provide was slow and no one even knew how it worked

it has a pool (in doors so loud), laundry, restaurant (kids eat free

no self serve laundry

i wish there were an onsite laundry facility for guests.

laundry prices could be more affordable

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

handy to cruise port. good breakfast

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

no late night room service.

everything the pool and spa are fabulous!!!!

the wifi quality is average, it disconnects frequently

worked well for 2 adults and 2 kids

room had 2 double beds which were a bit small for 2 adults and 2 kids.

room service food always arrived hot with a very friendly server who was knowledgeable about his

kids love the breakfast everyday

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

good location excellent laundry bottle of water

guest coin laundry

no guest laundry which is not helpful for overnight guests

the fridge was packed full of mini bar items and it automatically charges you if anything is removed so you

we loved the location and the kids loved the pool.

room service

gym facilities, staff

cost of parking and cost of pet fee.

hotel, great views, excellent to work in downtown, nice brakfast, nice gym, nice staff

laundry expensive.

very friendly staff! laundry service 7 days a week.

that there is no guest laundry

have live a self service laundry room

laundry services - self serve would be great. laundry service provided was extremely expensive.

it would have been great to have a laundry room too in the hotel.

a few times, wifi was not working despite being connected

funky room design, great location, bar downstairs very nice. loved the free drink voucher

too bad there's no room service from the restaurant downstairs.

how close it was and had a bar near by

the bar and suite we stayed in

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through

beautiful place and bar was lovely

no pool was available

receptionist at the spa was a bit annoyed with me having lost the keys to my locker which would have to be opened

also the laundry service was very

there was also a very unpleasant moldy / wet dirty laundry smell coming from the rubber anti-slip bathmat in

was a mix up with my laundry and the staff did all they could to rectify the situation

excellent location and friendly staff. car valets were very good at getting our ev charged up!

kids room had 2 queen beds - they were happy

they had a guest laundry which was great

breakfast. self serve laundry shuttle to airport microwave in room.

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

loved the restaurant and laundry facilities and the ease of check in and out

laundry facilities very useful when travelling

were very clean and new, good facilities (even a small laundry room) and an excellent breakfast

there is very convenient for laundry

and facilities - laundry and pool/spa were great to help us prepare for our next

island very big and comfortable room it had the facilities we needed for our short stay - laundry &

laundry room always busy, the washing machine is not clean