were no wifi login instructions provided (wifi name and password); instead, you had to sign up to a

shuttle service, excellent location near shops and restaurants, and an extremely helpful and

for taking the sky train to the waterfront and for getting to the airport fairly quickly via the shuttle provided

no airport shuttle, no slippers

location & staffs were great! airport shuttle is superb to use!

enjoyed an excellent burger at the bar and chatted with the friendly barman resulting in a pleasant couple of

large room with fridge. good shuttle service

ala carte breakfast was superb

didn t have breakfast, but the airport shuttle was very handy

non-smoking, pet friendly, microwave, refrigerator, coffeemaker, safe, hairdryer, iron and ironing board

no provision of any motel information, food facilities, very limited room service menu, not even a pen provided

it because it had a shuttle, but unfortunately they were on strike

pool is actually outdoor pool

bar & dining on site

convenient to airport and shuttle was timely! bar and evening dinner meal was great.

9:30a, i could hear a steady noise from my room in the early morning while trying to sleep (maybe laundry

laundry facilities

wish there was laundry available on site - but not a necessity.

no slippers provided in the room no laundry

chose this property because it advertised a laundry

we were even able to do some laundry and relax

house, had kitchen, laundry facilities, clean and tidy, in a good neighbourhood

easy to deal with welcoming they have everything organized mini kitchen laundry room they have games all the

chinese guesthouse easy to use utility( wifi,dining tools and laundry facilities) nice

really appreciated access to fridge and kitchen signage was easy to see and clear easy to get to and centrally

lot of nearby asian restaurants efficient staff coin laundry available, but only one one small indoor hot tub

swimming pool , free parking , location, self laundry convenient,

walmart and food shops laundry facilities, pool and complimentary breakfast

facilities with a pool and hot tub, nice gym, laundry, and vending machines

laundry room available for $1

no laundry on site

lack of laundry facilities

weird smell in the room and all laundry, no exhaust fan in the bathroom dry staff

there were no laundry facilities

bathroom was not clean, smelt like sour laundry, and had black mold in bath tub

the laundry needs attention.

laundry facilities, ice machine and microwave available

is it would be nice to have a microwave in the room however there is one available in the guest laundry room

there was even laundry available (wish i'd known when a pen leaked in my pocket

they have laundry - key for remote workers

loved the restaurant and laundry facilities and the ease of check in and out

the window can be opened for fresh air, laundry room for guest and the gym is well-equipped

laundry was very helpful

breakfast. self serve laundry shuttle to airport microwave in room.

they had a guest laundry which was great

this place is like a hostel, no talking, no music, no tv, no cooking, no laundry after 8pm, no normal talking

i was also surprised at the cost of doing laundry

we were also able to use the laundry and there's free parking

host forced me to fold another guests laundry in front of her, as host was not listening when i told her it

kitchen is shared but was no issue to us

i love the gym over looked the boat harbour all the facilities were amazing.

breakfast cost too much

booked for 3 persons including breakfast

staff was extremely helpful and went out their way to provide early check in for me

have to be part of the rewards system to get onto the wifi

property, but still clean no onsite laundry shower area has no door, so water tends to splash

guest laundry was very convenient

the laundry room, very handy to be able to do a wash before heading back to the airport very close to

large room, comfy bed and linens, great staff, very clean, laundry on site

staff at reception, cleaners, laundry operations, our beds, breakfast & proximity to airport

though booked a long time ago, were given room bottom floor next to laundry with old mattresses that felt like

a laundry machine and dryer an atm machine

good location, clean room, pool + gym

nice and clean it had a indoor pool and hot tub restaurant on site that delivered to room

i used the shuttle to the airport; it was super handy

love the daily breakfast, the gym and the available laundry machines

laundry facilities located adjacent to the gym so you could workout or watch tv while doing laundry

modern and clean good parking laundry and gym were good very good breakfast

great having a guest laundry facility

clean comfortable room. very nice breakfast. very helpful staff.

no laundry facilities for travellers

didn t receive room service, no laundry service, untidy

i love the environment, and the casino was a lovely touch.

i love that it has everything you could want for adults and kids, it's clean and easy

wifi is way too slow, probably because they are a casino resort and they want all their guest in

has blockage wifi connection is unable no laundry service receptionist staff is not familiar with neighbourhood

was not good access to laundry services, which i would expect from a location as urban as this one

i hope you could have a laundry room

carts filled with dirty laundry by elevators remained for several

in the room there are instructions on laundry service, bags and forms

corridor was cluttered with room service trays and laundry bags that weren t cleared until hours after our

the bar area looks worn and needs attention

and the free wifi wouldn't provide access to both my wife's and my devices

excellent employees from check in staff to room service

convenient to catch early morning flight, kids had fun watching the planes

island very big and comfortable room it had the facilities we needed for our short stay - laundry &

swimming pool, hot tub, laundry facility and great breakfast

there is very convenient for laundry

and facilities - laundry and pool/spa were great to help us prepare for our next

were very clean and new, good facilities (even a small laundry room) and an excellent breakfast

acces to the kitchen was possible

location, size, kitchen

i rented a car which was the best thing i did and parking was not a problem at all

location is great, ample parking and quiet neighborhood that's between richmond and vancouver.

we were able to freely use kitchen area

serve laundry machines on site would be great

laundry was expensive and time prohibitive

i liked the self-sufficiency that comes with the kitchenette and private entrance

like the convenience of parking mere steps from a private entrance, no matter which suite

pictures should tell all , the kitchen should have been finished being demo'd , what a mess , electrical wires

there washer and dryer were done so i couldn't do my laundry, and still didn't have it fixed 2 night stay,

they also have a laundry room onsite and my card didn't work to get in the door, and donna let me in 3 times

view! of the mountains, quiet, nice staff. laundry, gym

the wifi would expire daily. could use a better room coffee machine that held more than 2 cups.

information i needed during my stay, the rooms were clean and bed were comfy, and the free parking made things

all but one of the washing machines in the laundry were out of order.

in-house laundry for guests was useful for our travels

it has a pool (in doors so loud), laundry, restaurant (kids eat free

laundry service they provide was slow and no one even knew how it worked

wifi is slow and doesn t really extend to laundry room

has kitchen and laundry facilities, free on street parking

late night arrivals disturbing sleep . expensive laundry ..

fridge is available for use, multiple common areas, clean bathrooms with reliable hot water, good wifi, conveniently

the room’s lighting was quite dim, and the kitchen wasn’t very clean

has kitchen and laundry facilities, free on street parking

guest laundry sucks

choice of the item in the breakfast no enough no enough washing / drying machine for self-support laundry

it was clean, close to shopping center, parking was included

bed comfy, room good size, good blockout curtains, decent bfast included, gym & pool too, staff friendly too

liked the location, the ease of walking everywhere, free parking, the gym and pool were fantastic and the

my husband had his sock n underwear missing when he used the hotel laundry service n the hotel staff pretend

my kids love this and the drinks are free

no time to use the pool etc as only there for 2 overnights

the pool and hot tub was not working due to the weather

the location the pool/hot tub the bed in the room

there was no in room or shared laundry facilities. the toaster

room was excellent with kitchen area great fridge and dishwasher> i was there for a shopping trip with two

that it has a full kitchen which makes it very convenient when you have kids :)) plus an indoor pool which makes

breakfast was included that was nice

wifi was slow and required me to call the desk to straighten out an error in the spelling of my

no laundry service and air conditioning was ineffective

most places like to save on cleaning and laundry as long as possible

pet friendly hotel with incredible walking trails all around and even a couple off-leash parks

i really love the spa pool at the hotel, we had it all to ourselves too.

restaurant and bar is lacking ambiance

and very comfortable accommodation, with shared use of kitchen and access to laundry facilities

and there was a washer/dryer and full kitchen

and very comfortable accommodation, with shared use of kitchen and access to laundry facilities

beautiful view, super clean, fully stocked kitchen, secure parking and comfy bed

the kitchen was very well equipped, even with condiments, coffee , tea etc

small gym and laundry rooms came in useful

very good hotel with very helpful staff and excellent facilities, including a laundry room

laundry room with everything available via vending machine

was spacious, with a gym and laundry available

laundry machines available if needed

also, for the duration of covid, room service is similar to getting ubereats as it comes in disposable

plugs, i think there should be consistency in guest service) i also did not realise the hotel was pet friendly

on busy holiday evenings and making a reservation and even treating us to an appetizer at lift bar grill on

i love the cleanliness. the breakfast was good. i love the view.

few restaurants are in the casino area and my son 17 years could not go to eat in that area.

laundry at hotel or downtown

liked that the beds had been washed in low scent laundry soap so did not reek of scented products as many hotels

little things missing - laundry bag would be nice

told me to leave my laundry at the front desk by 8:00 am if i wanted the same day service

no idea how short the time line was for cleaning staff, no laundry support, no other facilities to

great that they have a kit hen and laundry facilities

laundry on site and full kitchen

kitchen, gym and laundry service is available

as a family on a road trip style holiday and found the laundry facilities to be a huge benefit

kitchen and laundry facilities on offer were excellent

very comfortable bed and great air conditioning. staff were lovely and it had a laundry

very friendly and helpful staff. easy access and very clean with good guest laundry facilities.

breakfast, bathroom tub and sink were not the cleanest, beds were fine, some guest had laundry clunking in dryer

they do have laundry facilities and vending machines on most floors.

there is a superb guest laundry on first floor which was great as we stayed four nights

is no front desk, no concierge, and no room service but you do have a kitchenette and in room laundry machines

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

rooms are spacious and amazing with a kitchen and many utensils

the kitchen was well stocked

refreshing change from droll hotel rooms with great kitchen and laundry facilities too.

a laundry would be handy

no laundry facilities.

ear buds on floor - restaurant dinner was very overpriced with low food quality - no self service laundry

since we were still in the tourist mode we were not able to connect with the off site laundry

no laundry or stove/sink

loved the hot tub and self service laundry

laundry room needs coins to operate the washing machine/ dryer - can definitely update that to 2026

a small shop was available on site to purchase laundry powder or some items if needed

spacious room; laundry on separate floor but easily accessible

laundry facilities, leisure facilities, spacious room with balcony in central

we did laundry while we were there on the 15th floor

modern decor, very spacious, choice of coffees/tea, complimentary laundry facilities

very friendly staff, laundry available clean. close to everything

our room was right beside the laundry drop and the elevator, so it could be quite loud at times.

able to do laundry was a definite plus

great location, very friendly staff, guest laundry services

watch was found in laundry, and the manager jumped my car and saved me $25 for a cab doing it

laundry in the basement was cold down there

had the manager looked at the shower and suggested us to take a shower in the gym they had

breakfast waitress was very friendly. great that kids are free.

the laundry machine, it looks a bit dirty.

location, guest laundry, comfy beds, cleanliness and the special chocolate treats each night

we loved that complimentary laundry room

24 hour business centre, gym and free self serve laundry, and snack machines

really useful guest laundry available free of charge which was great at that

needed a laundry to walk next door to another hotel was a little hard

laundry was mixed up with another guest when we are calling sometimes none from the reception is

no laundry facilities and 1 front desk person who was less than helpful.

no laundry , but could go to next door hotel. and sauna facilities under repair.

smells like dirty laundry

i appreciated the self laundry available at a very reasonable rate

having a guest laundry room worked out really well for us

shower, great value for money, we chose this because of kitchenette and plenty of space and guest laundry

laundry facilities are very useful

great to have laundry available on every second floor

it would have been great to have a laundry room too in the hotel.

small boutique style with great decor, personalised staff. bar attached friendly staff .

the staff was very accommodating when i asked for an early check in

generally very clean and the room service was good but there was a hair on my bathroom windowsill from someone

location and loved the complementary drinks at the bar and that they provide things upon request like toothpaste

will say, as we did stay a bit longer there was no laundry facilities in house

receptionists were helpful room service was fast and

wonderful stay with my kids there. staffs were very friendly and helpful

my kids slept comfortably on the pull out couch in the living room and the bed in the room was very

excellent facilities with a gym and swimming pool

we were upgraded and were not charged for laundry

laundry service expensive (same price as buing new clothes), also parking service quite expensive,

was a bit patchy - don't restock things like laundry bags and need prompting

remove the charge for me however, for a business traveler it's important you have access to good laundry service

i also didn't like that there were no laundry facilities

the laundry was excellent too

excellent location to downtown, spacious rooms, facilities for own laundry

they have an initiative to cut down on laundry

clean, excellent location, friendly efficient staff, good extra amenities like laundry room

high floor - amazing view! friendly staff. laundry room.

the self catering facilities and laundry were great at the end of a three week trip and to prepare for returning

rooms are basically an apartment with in-suite laundry, office area and well equipped kitchen

we received an unexpected upgrade to a wonderful room with laundry cabinet-this made our stay very comfortable

location, room size and facilities (kitchen/laundry), service

nice gym and sauna

- suites are well equipped - large fridge, dishwasher, stove, oven, microwave - they even include laundry

clean,well equipped for self catering and laundry

having kitchen and in-suite laundry. parking space as well .

free laundry was amazing, room was huge,

nice to have a full kitchen, including dishwasher and laundry

guest laundry can be used only from 8am to 10pm, which are business hours.

also, there is free coffee every morning and free laundry

the room was very spacious and the free laundry room and additional bathroom if needed were big bonuses

some other great amenities included free on-site laundry (this is rare for a hotel

great to have a laundry room too

very helpful with doing laundry

the staff was super friendly and was even able to accommodate an early check in

part of town) and the amenities provided (outside of breakfast, which was great, and free 'wifi' there wasn't

such as a spacious en-suite bathroom, tea/coffee maker, microwave, ironing board as well as good wifi and a

great wifi connectivity

our bed was super comfortable, bathrobes and slippers were provided for both us and the kids, and the location

pretense, the wedgewood made me feel welcome even while wearing jeans and chasing my rambunctious kids through

that the staff upgraded my room, brought me chocolate covered strawberries, champaign glasses and room service

would have enjoyed access to the facilities at the nearby ywca as they had a pool to exercise

a pool and a nicer view would ve been the icing on the cake.

no washing machine in the apartment, laundry room some times busy with only 2 washing and 2 drying machine

laundry facility was useful but a third of the machines were out of order

50% of the laundry machines were out of service.

nothing really, it was a delight staying there. the laundry was slightly expensive though.

centrally located. shopping malls nearby. laundry room available. grocery shop next door.

there is no laundry and microwave.

same day laundry excellent

our laundry service took 24hrs to be ready.

thing - there was long dark hair all over one of the towels - like it had been in the laundry but then not

great reception staff - answered all my questions and were able to arrange for laundry to be done as well

no laundry bag

location was great for shopping/food, there was a coin laundry available

we also used the laundry service which was incredibly efficient and loved that they left it hung up and wrapped

having a self-service laundry is convenient

if you d like to use the laundry facilities, make sure you have $2 coins available otherwise you can withdraw

for laundry service as there was a large red wine stain on my husbands sweater jacket, and they got it

service is terrific, same day laundry service is excellent, concierge has great restaurant recommendations, they

the bathroom was gorgeous with a beautiful bathtub and shower, room service was incredible, laundry

very slow wifi!! unacceptable. street noise very loud in rooms on two sides of the building.

tried their room service, both for dinner and breakfast and it was absolutely delicious as well :) can t wait

i know it s something they would catch because i use to work in the laundry room at a hotel for the summer

no guest laundry which is not helpful for overnight guests

good location excellent laundry bottle of water

guest coin laundry

the pool wasn t heated and there is no hot tub.

i find it a bit expensive for the hotel to do your laundry

bar open but no snacks at all available

girl providing cleaning and room service was pleasant and funny.

the food and bar was pricey

location, heated pool, very comfortable , good quality shampoo and conditioner, valet

i m not sure if it s the laundry detergent but it really smelled like someone s head who hasn t showered

a meal in the bar and breakfast next day, ordered a starter and main course, they forgot the starter

room was the perfect size for our group of 4 (2 adults and 2 kids)

when we were leaving he put our bags in the car and gave a little grab bag of toys to each of the kids

pet fee could be lower, especially for a bird.

has pool and gym

no room service

to the point where we cancelled our tour the final day so we could enjoy the hotel, and the kids could enjoy

friendly professional staff members, very helpful receptionist and concierge personnel, great room

hotel for business, the room was clean, great wi-fi, excellent working area, and a fantastic gym

i wish there were an onsite laundry facility for guests.

no self serve laundry

also, i appreciated additional services like laundry: my coat was cleaned decently and very fast

laundry prices could be more affordable

gym & fitness centre with the pool was a great facility

however, it was disappointing that the card for laundry cost $10 and then another minimum $10 payment to be

lots of laundry

there are laundry facilities in the building which is handy and you can purchase powder from the front desk

well stocked with large fridge - good to have after a big day sightseeing good gym and the laundry (paid for

clean, excellent location, lovely large rooms, laundry service, friendly helpful staff

wonderful staff, great furnishings, great breakfast and drinks/ dinner at market by jean-georges

that the pool and hot tub is outdoors

you stay in hotel access to spa facilities would be nice

i am disappointed with the staff at the spa

entry, room service ,telephone reception

laundry available on site. people are friendly.

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

105 was noisy due to closeness to laundry rooms

location, laundry room, sport room

m not sure if it s because i booked with a discount, but i was given a room right next to the laundry room

the breakfast was excellent

room with a view. nice gym.

our room must have been close to pool as we could hear kids and yelling and screaming.

no pool for the kids, they were disappointed

convenient and quiet, allowed pets

have loved to have a guest coin laundry facility to do some washing

if there would have been a self serve guest laundry room, we would have made use of this facility absolutely

no laundry to self laundry after extensive travelling.

we have to say something negative it would be perhaps a guest laundry would be helpful, as if like us we had

linens had that fresh laundry smell

nice to have coffee/tea making facilities,iron and ironing board in room, and self serve laundry

laundry is available (with

it had a business center and also laundry facilities

good location. coin op self service laundry. adequate breakfast. knowledgeable, friendly staff.

the hotel also had a laundry which was really handy and a tim hortons across the

superb laundry service

kitchenette had no utensils or serving ware, no laundry facilities

breakfast facilities crowded at times. coin operated laundry would help if on a long trip

also the gym was simply first rate

no breakfast (we knew when we booked, so not a big issue as room had kitchenette)

laundry service was well priced & efficient

loved that we were able to play a game of pool and borrow umbrellas from reception on those unexpected rainy

all staff were great. very friendly. very competent. really good room service. spotless room.

wifi was a bit on and off on my phone but worked fine on my laptop

wifi was intermittent but i didn t mention it as we weren t in the room much

place to stay, clean rooms, new gym equipment, clean laundry facilities, lovely very helpful staff, easy location

laundry

on site laundry facility is great, better than expected.

the hotel has a coin operated laundry, ice machine and a bar/eatery downstairs where you can get breakfast

location, facilities and staff. so glad there was a self serve laundry for guests to use.